Total 244 job vacancies by My NRMA

What you’ll do:

No day will ever be the same at our bustling resort.  Work in our onsite bistro, serve a drink at our poolside bar, or take orders and run food from our Skippy’s Takeaway!

At NRMA Parks and Resorts, we work hard to provide efficient and quality service, to ensure guest satisfaction.

What you’ll bring:

• Experience in a, cafe, bistro, restaurant, or previous customer service experience.
• Ensure positive guest experience by wearing a smile on your dial - nothing is too much trouble
• Flexible attitude and be happy to pitch in and assist where needed 
• Responsible Service of Alcohol Certificate (for beverage service only)
• Barister skills are a nice to have!

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. 

Know you belong  

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

What you will do: 

Reporting to the GM Technology, you will collaborate with corporate and IT departments to develop initiatives and solutions that improve stakeholder returns, customer service and business efficiencies via technology and process improvement. This is a fixed term contract position, until October 2025. 

You will also: 

• Have accountability for the successful completion of all aspects of assigned project work. 
• Improve processes and optimize the company's digital presence and performance. 
• Identify and resolve business process and technology issues. 
• Work closely with managers and end users to analyse complex business problems and determine an IT solution. 
• Gather data and analysis of business and user needs. 
• Provide recommendations on hardware and software procurement to support client's business goals. 
• Coordinate the development of documentation to enable implementation and turnover of the process of system. 
• Drive the transformation of business data into actionable information through managing the ETL, Modelling and potentially machine learning processes. 
• Drive data innovation through identifying and integrating new data sources and re-leveraging existing data for enhanced capabilities. 

What you will bring: 

• Experience in product Architecture and Design Best Practices 
• Experience working with developers 
• Experience with Cloud Solutions and/o rRDBS 
• Able to effectively facilitate meetings, demonstrate brainstorming / consensus building skills, and interact with executive level project sponsors. 
• Understanding of clear Process Flow Analysis 
• Some technical skills and a solid understanding of software development. 
• Business & commercial acumen and excellent stakeholder management skills 
• Analytical skills are necessary in order to correctly identify risks and solve any problems which may arise throughout the project. 
• Good time management skills and the ability to juggle multiple tasks at once 
• A good communicator with effective stakeholder management & conflict resolution skills 

What’s in it for you?  

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  
• Our reward and recognition program 'My Thanks'   
• Employee referral program where you may be eligible for a referral bonus of up to $2,000  
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.  

Know you belong: 

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.   

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  
• Certified as a Family Inclusive Workplace  
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? 

Apply now, we cannot wait to hear from you!  

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

SIXT Australia is on the lookout for a Casual Customer Experience Agent/Vehicle Detailer to join the team on the Sunshine Coast. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Communicating with customers face-to-face, over the phone, and via email
• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

SIXT Australia is on the lookout for a Casual Vehicle Detailer to join the team on the Sunshine Coast.   

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.   

Your key responsibilities will include:    

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

Join our dynamic People and Culture team as a Human Resources Business Partner in a permanent full time capacity. This is a hybrid opportunity, working between our offices at Sydney Olympic Park, Sydney CBD and working from home. Reporting to the General Manager of People and Culture – SIXT Australia, you will support the SIXT business to drive successful People and Culture initiatives and strategic objectives. You will be key in ensuring collaboration across many teams facilitates tactical execution of business goals.

Your responsibilities will include (but not limited to):

• Supporting the successful delivery of people initiatives while collaborating with key stakeholders
• Playing a key role in managing and delivering cyclical People activities
• Utilising change management and project management skills to successfully implement key projects
• Actively gathering data and provide insights to stakeholders, identifying trends and themes to support People initiatives and measure their success
• Collaborating with Senior leadership to identify and design optimal business structures, capabilities and ways of working
• Developing appropriate action initiatives with the support of others
• Partnering with business stakeholders to actively identify and contribute to the development of P&C strategic initiatives to solve people problems and improve the overall employee experience.
• Under the leadership of the General Manager of People and Culture – SIXT Australia, collaborating with key business stakeholders to interpret business needs and people initiatives.
• Leading Cultural Transformation initiatives – Developing and implementing strategic programs to foster a positive, inclusive and innovative workplace culture.

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer (38 hours per week) to join the team at Coffs Harbour. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Communicating with customers face-to-face, over the phone, and via email
• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

• We're looking for a star Housekeeping Couple!
• Upskill with flexibility to work in Food & Beverage as required
• Staff accommodation (shared room/bed with partner) and meals package available 

What you’ll do:

You will provide housekeeping and cleaning duties for all accommodation types and public areas to ensure the presentation of the property is of a consistent standard.  A level of fitness is required to meet the physical demands of this role, as are a resilient and can-do attitude. You will also be required to work as a Food & Beverage Attendant, so bar/barista/waiting experience is a bonus! On a daily basis you will:

• Ensure accommodation and venue areas are cleaned and serviced to NRMA Housekeeping Standards
• Linen changes, cleaning of cabins, replenish stock and recording of items in rooms
• Working with a great team, but can also work autonomously
• Assist in Food & Beverage as required

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

• With your experience, create an impact on our guests in this hands-on and detail orientated full-time role
• Ensure our guests have a great experience and make holiday memories
• Lead your Team as the Guest Service Supervisor

What you’ll do:

Reporting to the Guest Services Manager, you will provide an exceptional experience to our guests from reservation and throughout their stay, creating lifetime memories. On a daily basis you will:

• Lead and support your Team under the direction of the Guest Services Manager
• Complete reception tasks such as taking bookings, preparing invoices, checking guests in and out
• Answer phone and email enquires promptly and professionally
• Communicate with other departments to ensure rooms are ready for guest arrivals or to ensure guest needs are met

What you’ll bring:  

• Strong Guest Service experience with sound knowledge of NewBook, RoomMaster, Opera or a similar booking system
• Experience in night audit
• Team Leader or Supervisor experience is a must!
• A reputation for providing excellent customer service, engaging in great conversations with our guests
•  A vibrant attitude with the ability to work effectively as part of a busy team
• Certificate II in Hospitality (Operations) or equivalent experience
• Problem solving skills including the ability to apply mathematical skills in a workplace context

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

• With your experience, create an impact on our guests in this hands-on and detail orientated casual role
• Ensure our guests have a great experience and make holiday memories
• Find your balance with flexible work hours over a 7-day roster

What you’ll do:

You will provide an exceptional experience to our guests from reservation and throughout their stay, creating lifetime memories. On a daily basis you will:

• Complete reception tasks such as taking bookings, preparing invoices, checking guests in and out
• Answer phone and email enquires promptly and professionally
• Communicate with other departments to ensure rooms are ready for guest arrivals or to ensure guest needs are met

What you’ll bring:  

• Strong Guest Service experience with sound knowledge of NewBook, RoomMaster, Opera or a similar booking system
• A reputation for providing excellent customer service, engaging in great conversations with our guests
•  A vibrant attitude with the ability to work effectively as part of a busy team
• Certificate II in Hospitality (Operations) or equivalent experience
• Problem solving skills including the ability to apply mathematical skills in a workplace context
• Valid Responsible Service of Alcohol Certificate 
• Possess a Do Food Safely Certificate of completion 
• Flexibility to work across other areas of the business if required

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

SIXT Australia is on the lookout for a Full Time Vehicle Detailer to join the team in Port Douglas. 

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location. 

Your key responsibilities will include:

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

What you will do:

We are looking for Leisure Attendants to oversee our Resort Pool areas, on a casual basis, as we head into the busy school holidays and summer period. We have multiple  positions available, as our Pool Attendants play a key role to ensure the resorts Pool areas are maintained and guest safety is ensured at all times.  Your main tasks will be:

• To assist in the safety and enforcement of pool safety
• Greeting guests coming into pool area
• Monitoring guest coming into the pool area
• Ensuring guest safety 
• Ensure cleanliness of pool area
• Liaise with Grounds or Maintenance as required

What you will bring:

• Must be aged 16 years or over

The successful candidate will have a fun and friendly personality, the ability to work under pressure and a commitment to providing great customer service. You will need to demonstrate flexibility and reliability to work across a rotating roster that includes weekend and holidays.

We do the training, you bring the personality! We will ensure you have the equipment, training and support that you require to guarantee success. 

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

SIXT Australia is on the lookout for a Casual Customer Experience Agent/Vehicle Detailer to join the team in Perth. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Speaking with customers face-to-face, over the phone, and via email
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

The role of the Transactional Services Officer will be to carry out the duties and responsibilities associated with the transactional team, accounts payable, and EOM completion. This will include the liaison with creditors on a daily/weekly basis and making necessary arrangements to pay NRMA Parks & Resorts accounts.

Other key responsibilities include:

• Input of invoices into the CAAPS system.
• Ensure invoices comply with company purchasing policy.
• Receipting of invoices against approved Purchase Orders.
• Setup payment batches in accordance with agreed supplier payment terms.
• General ledger coding and account reconciliations.
• Attend to supplier queries.
• Bank Audits
• Supplier Statement reconciliation

What you will bring:

• 2-3 years’ experience in an accounts payable or receivable role;
• Certificate IV in Accounting, desirable however not essential.
• Ability to communicate confidently and effectively, both verbally and in writing;
• Excellent skills in customer relations;
• Intermediate skills in Microsoft Word, Excel and PowerPoint;
• Basic to intermediate skills in Sage 300 ERP Accounting System or similar;
• Sound typing skills (approx. 40wpm, 98% accuracy);
• Sound organisational and time management skills;
• Ability to work independently as well as in a team environment.

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you!

• With your experience, create an impact on our guests in this hands-on and detail orientated role
• Ensure our guests have a great dining experience and make holiday memories
• Staff accommodation and meals package available

What you’ll do:

We are seeking an experienced, passionate and innovative Demi Chef to join our team at Freycinet Lodge in this casual position.                                                                                         
You'll use your experience and creativity to help build the identity of our venue from collaborative menu development, through to assisting in supervising and developing our cooks and kitchen attendants.

What you’ll bring:  

• Strong hands-on experience in kitchen operations with a clear understanding of the logistics of restaurants and functions catering
•  2 years+ of modern Australian cooking experience
• A passion for your trade and for creating and presenting contemporary dishes using local produce
• Demonstrated excellent customer service, interpersonal and communication skills 
• Demonstrated computer literacy, particularly with common office applications
• Formal qualifications in commercial cookery
• The ability to work productively in a fast-paced, buzzing work environment, dealing with a high volume of covers in a short period of time
• Possess a Do Food Safely Certificate of completion

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

• Please confirm you are available to commit for the season (6 months total) in your application.
• Multiple casual roles available
• Staff accommodation and meals package available 

What you’ll do:

You will provide housekeeping and cleaning duties for all accommodation types and public areas to ensure the presentation of the property is of a consistent standard.  A level of fitness is required to meet the physical demands of this role, as are a resilient and can-do attitude. On a daily basis you will:

• Ensure accommodation and venue areas are cleaned and serviced to NRMA Housekeeping Standards.
• Linen changes, cleaning of rooms, replenish stock and recording of items in rooms.
• Working with a great team but can also work autonomously.

What you’ll bring:  

• 1+ years pervious housekeeping experience
• A reputation for providing excellent customer service, engaging in great conversations with our guests
• Good time management and an eye for detail
• An ability to follow direction related to daily tasks and expectations
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays
• Flexibility to work across other areas of the business if required

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Melbourne Airport. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Speaking with customers face-to-face, over the phone, and via email
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

Commencing in late October 2024,this is a contract management position.  Together, you will have strong leadership and a customer-centric and hands-on approach. We welcome a couple with fresh eyes, energy and enthusiasm. A willingness to learn and drive a guest focused park, to make a difference, will be key to your success. There is no Managers residence available on site at this property. 

This is an exciting and rewarding offering and is a lifestyle choice for the right couple. Reporting to the Operations Manager, you will operate a profitable and sustainable business.  A small and very manageable park, with a range of accommodation options from, Beach houses, to Villas, to Beachfront Studios and Safari tents!

Management teams must either possess or be prepared to trade as a Proprietary Limited Company (PTY LTD) and have their own ABN.  In addition, management teams will need to demonstrate financial capacity to purchase plant and equipment (if you do not already have this).  Management teams can expect to earn base income, plus the opportunity to earn additional income through commercial ventures you may choose to operate onsite.

What You’ll do (apart from living in paradise)

• Engage and manage employees
• Ensure top class, guest experience as your priority
• Manage all areas of park operations
• A suitable level of fitness with a flexible approach to workloads and a can-do attitude.
• Managing financials (budgets & planning) with a refined sense of commercial acumen
• Leading by example ensuring efficient management practices are employed, maintaining compliance with safety and statutory standards

What you’ll bring 

A successful management team will consider themselves confident, 'all-rounders' and have complementing skills to ensure they can effectively deal with the various challenges faced in a very busy holiday park environment. This varied role will see you, build and maintain successful relationships with employees, guests and key stakeholders.

• Current valid Drivers Licence - essential
• Current First Aid and CPR - essential
• Current WWCC – essential

We offer competitive contract terms and ongoing support from our Operations staff who will induct you to our company and methodologies. We also provide continued support and guidance for our managers in such areas as marketing, finance, IT, caravan park legislation and safety.

Know you belong 

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience.  We welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you! . Holiday Park and Resort Management is rewarding and challenging for the right team, no one day will be the same.

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

What you will do:

Work closely alongside the Cafe team, Park Manager and Assistant Manager to represent the core values of the NRMA in terms of professionalism, cleanliness and guest experience.  Our very own Cafe, is located onsite, and is open for trade to both guests and the public.

This is casual position, with a minimum of at least 15 hours per week, across, weekends, evenings and holiday periods.   You will:

• Ensure all aspects of food preparation, cooking and presenting of dishes are according to company guidelines and customer preferences
• Liaise with, food service staff and management regarding customers order and general service of kitchen operations
• Maintain a safe and hygienic working environment, to include proper storage of food, equipment, utensils and implements
• Daily temperature checks of fridges, freezers, storage areas, deliveries and recording assessment where necessary
• Cleaning, sanitizing and disinfecting all kitchen areas in accordance with daily cleaning

What you will bring:

• Previous experience in a café, restaurant, or club kitchen
• Certificate in commercial cookery 
• A working understanding of 'Food Safety' principles and workplace health and safety
• Possess highly effective verbal communication skills
• Outstanding customer service skills
• Happy to work as part of a team and chip in to get to get the job done right!

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

• Ensure our guests have a great food and beverage experience and make holiday memories
• Find your balance with flexible work hours over a 7-day roster
• Kick off your hospitality career in this casual role

What you’ll do:

In this role you’ll support the Kitchen team to deliver consistently high quality meals by providing non-cooking duties in a kitchen or food preparation area. On a daily basis you will:

• Undertake general cleaning duties within a kitchen or food preparation area and scullery
• Cleaning of cooking and general utensils used in a kitchen and restaurant
• Assist colleagues who are cooking including assembling and preparing ingredients

What you’ll bring:  

• A great attitude with the ability to work effectively as part of a busy team 
• Genuine Interest in working in a commercial kitchen, preparing fresh produce 
• Highly effective interpersonal and communication skills  
• Demonstrated willingness to learn and acquire new skills 
• An ability to work in a fast paced environment 
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

• Create an impact with lasting impressions on our guests in this hands-on and detail orientated role  
• Work, play and find your balance in a workplace where every day is a holiday 
• Find your balance with flexible work hours over a 7-day roster 
• Are you 100% customer focused and driven to provide top notch guest experiences?

What you’ll do:
You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services. You will wow our guests with your welcoming smile, bubbly personality and ability to think outside the box. You will ensure that guests are welcomed warmly and are efficiently checked-in and checked-out. You will also be responsible for any incoming phone calls to the property and delight with your familiarity of all accommodation offerings and services. 

What you’ll bring:

• Outstanding customer service skills
• Well presented, friendly and welcoming
• Passionate about everything you do with a drive to be the best you
• Team-oriented
• Great problem-solving skills and the ability to multitask, supporting your team and guests
• Reception/Front Office/Admin/Sales Agent experience preferred - hospitality industry will be highly regarded
• Park Management system experience (Newbook and/or RMS preferred but not necessary)
• Available to work shifts over a 7 days rotating roster

What’s in it for you? 

At Parks & Resorts it’s not just about discounts (although you do get these too). We know everyone leads a life and regardless of what stage you are at, we have something to suit you all. 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 

• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 

• My Thanks reward and recognition program  

• Employee referral program where you may be eligible for a referral bonus of up to $2,000 

• Grow, progress or relocate with us and move around the country to one of our many other parks or resorts. 

Know you belong :

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

What you will do:

We are looking for Leisure (Pool) Attendants to oversee our Resort Pool area, on a casual basis. We have 4 positions available, as our Pool Attendants play a key role to ensure the resorts Pool area is maintained and guest safety is ensured.  Your main tasks will be:

• To assist in the safety and enforcement of pool safety
• Greeting guests coming into pool area
• Monitoring guest coming into the pool area
• Ensuring guest safety 
• Ensure cleanliness of pool area
• Liaise with Grounds or Maintenance as required

What you will bring:

• Must be aged 16 years or over

The successful candidate will have a fun and friendly personality, the ability to work under pressure and a commitment to providing great customer service. You will need to demonstrate flexibility and reliability to work across a rotating roster that includes weekend and holidays.

We do the training, you bring the personality! We will ensure you have the equipment, training and support that you require to guarantee success. 

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Newcastle Airport. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Speaking with customers face-to-face, over the phone, and via email
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

What you will do:

Reporting to the Product Owner Marketing Technology, you will join the business as an integral part of our digital projects team. You will drive the delivery of guest centric design solutions for both new and existing digital experiences across all customer journeys. Use your skills in understanding user pain points and user interaction design to deliver exceptional guest experiences.  This is a 12 month fixed term opportunity, to dip your toes in the water and gain beneficial experience with a growing, fast paced business and industry!

The User Experience Designer will also:

• Creates innovative solutions for a wide variety of user experience design challenges across all digital channels centred around new Headless CMS for holiday parks and resorts.
• Leads the design for new digital experiences and improvements of existing digital experiences.
• Identifies guest blockers/issues and opportunities to drive booking conversion, while championing the guest through creative and collaborative problem solving.
• Advocates for guest centric design solutions, highlighting inputs that influenced the decisions (including business and user goals, customer analytics, user testing and research findings).
• Develops visual concepts, storyboards, wireframes, and prototypes to effectively communicate interaction and design ideas
• Develops and maintains detailed user-interface specifications and digital brand style guides (including Figma and brand style guides, style sheets, templates, and assets).
• Presents design work to multiple teams and senior leadership for review and feedback.

What you will bring:

• Tertiary qualifications in user/customer experience design, human-computer interaction (HCI), or equivalent professional experience
• 5+ years of experience as a user experience designer, interaction designer or similar role.
• Understanding of conversion optimisation principles, user testing methodology and processes
• A portfolio or samples of work demonstrating experience creating great user-centered design solutions
• Experience working in a fast paced ever changing environment. 
• Passion and enthusiasm for providing an exceptional customer experience and all things digital
• Inductry expereince is icing on the cake!

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations people, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

• Are you passionate about shaping & driving the change agenda for one of Australia’s most iconic brands?
• Be a part of the PMO team where you will have an amazing opportunity to lead the Change Management Function and the wider Change Community
• Flexible working arrangements including the ability to work from home

What You'll Do

We currently have a full-time permanent opportunity for a talented Change Management Lead to join our PMO team.  You will be responsible for leading the change community and be involved with projects and programs of work including effective planning of business and member-impacting changes through to embedding and post go-live support to ensure successful change implementation and change that support the strategic objectives of the business.  Reporting to the Head of the PMO, you will also manage the change heat mapping and change saturation monitoring across multiple business units to proactively manage resourcing requirements and change impacts across the board. 

As the leader of the Change Management function, you work with the wider PMO team and key stakeholders across the NRMA, to provide change management expertise guidance and support to enable the successful delivery of projects.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.

Your responsibilities will include, but are not limited to:

• Be the change leader across the NRMA change community including mentoring and coaching direct reports and project teams on change management methodology and tools to uplift people capabilities and enable a consistent change approach across projects
• Conduct stakeholder impact analysis to ensure all impact stakeholders are identified for changes
• Ensure business readiness assessments are conducted, evaluated and monitored for all key projects including impacts on processes, people, customers and technology
• Create and implement change management plans including stakeholder engagement, training and communication for selected strategic projects
• Set up change champion communities for large transformational projects and programs of work
• Create and deliver communication plans on an as needs basis (for example, launch new tools, processes, policy etc)
• Provide guidance to leadership teams to ensure their participation, support and delivery of change management strategies and report on portfolio insights and change impacts
• Assess and develop the method, tools and templates for change management across the NRMA Group
• Produce all Change Management artefacts required to progress projects through the project lifecycle and approvals
• Build, deliver and maintain heat mapping processes to proactively manage change saturation and fatigue and monitor risks
• Provide guidance to team members and project teams on execution of change activities
• Build a knowledge repository of change management lessons learnt across each project
• Effectively communicate change management updates on projects with high quality presentations suitable for a senior leadership audience
• Be responsible for change management resource management and allocation across the portfolio as required
• As a member of the PMO leadership team, contribute to how the PMO operates and put forward ideas for continuous improvement in our ways of working.

What You'll Bring

• PROSCI Certified (or similar Change Management certification)
• 5+ years’ experience in change management and a track record of effective change impact analysis, planning, implementation and embedding ideally using the ADKAR model
• Demonstrated experience in both waterfall and agile ways of working (preferable not essential)
• Experience leading and coaching a small team of Change Managers and Change Analysts
• Proven experience in managing change saturation and fatigue through heat mapping and proactive change planning
• Experience developing and managing a holistic approach to change initiatives across multiple concurrent projects, and the broader divisional portfolio
• Demonstrated experience and knowledge of change management principles, methodologies and tools
• Experience working with Project Managers and Program Managers to effectively plan and deliver change on projects
• Solid understanding of how people go through a technology/business change and the change process
• Exceptional verbal and written communication across all levels of an organisation
• Ability to establish and maintain strong relationships, building confidence and a solid reputation and personal brand with senior leaders across the NRMA
• Ability to navigate through ambiguity to define clear outcomes and solutions with a flexible approach
• Strategic and problem-solving abilities with root cause identification skills
• Highly organised and able to effectively prioritise work and allocate resources.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

​​​​​​​Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• With your experience, create an impact on our guests in this hands-on and detail orientated role 
• Ensure our guests have a great experience and make holiday memories 
• Staff accommodation and meals package available  

We are seeking an experienced Housekeeping Supervisor to join our team at Cradle Mountain Hotel in this full-time role!

What you’ll do: 

Reporting to the Housekeeping Manager, you’ll coach and mentor our dedicated team to prepare our guests rooms to a level which will help us to create an exceptional experience during their stay with us. You'll balance working hands-on alongside your team with admin tasks such as ordering and stocktake.

This is a physically demanding role so you must be energetic and physically fit, with a resilient and positive can-do attitude to meet the demands of this role.

What you’ll bring:   

• Strong communication and interpersonal skills​
• Demonstrated ability to coordinate and work effectively within a team​
• Proven time management skills with the ability to prioritise tasks and meet deadlines​
• Demonstrated passion to deliver an exceptional guest experience​
• Minimum two years’ experience in housekeeping within the tourism/hospitality industry​
• A vibrant attitude with the ability to work effectively as part of a busy team
• Excellent time management and an eye for detail
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays 

What’s in it for you? 

When you join our team you’ll have the opportunity to progress your career learning new skills and building your knowledge, working with an enthusiastic team passionate about what we do.                                                                                                        
In addition you’ll also have access to:

• An array of generous benefits and discounts
• Reward and recognition for great contributions
• Long-term career and learning and development opportunities
• Wellbeing programs and initiatives
• A unique relaxed lifestyle working on the doorstep of the best that Tasmania’s natural beauty has to offer
• Complimentary My NRMA membership

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.