Total 8 supply chain manager job vacancies in Melbourne

Are you ready to lead the charge in building a next-generation data platform that’s revolutionising patient care and operational excellence? At Montu, we’re on a mission to make a meaningful impact on the lives of thousands by enabling access to personalised alternative health services. We’re seeking a visionary Engineering Manager to spearhead the development of our cutting-edge data platform. This is your chance to blend leadership, innovation, and technology in a role that makes a real difference.

As the Engineering Manager for the Data Platform, you will:

• Lead and Innovate: Oversee the end-to-end development and deployment of a scalable, robust data platform supporting alternative health research, patient care, and operational efficiencies.

• Lead a Team of Stars: Lead, mentor, and guide a talented team of Data Platform Engineers and Software Engineers in a collaborative, innovative environment.

• Collaborate for Impact: Partner with product managers, data specialists, and other stakeholders to translate complex business needs into seamless data solutions.

• Drive Excellence: Architect and design a high-performance data platform with unmatched availability, scalability, and security.

• Ensure Integrity: Implement data governance frameworks that prioritize compliance, data privacy, and regulatory standards.

• Stay Cutting-Edge: Continuously evaluate and adopt emerging tools and technologies to enhance the platform’s performance and capabilities.

Montu is seeking a dynamic and results-driven Key Account Manager to join our team. In this hybrid role, you will drive growth by acquiring new business while nurturing existing pharmacy partnerships. Your primary focus will be to increase order volume in your territory and ensure exceptional service. (Please note - You will be required to travel 3-4 days on the road for face-to-face appointments - Areas covering Melbourne's Inner and Outer East suburbs).

Primary responsibilities include:

Driving Order Volume Growth: 

• Increase order volume within the designated territory by establishing strong relationships with existing pharmacy partners and achieving monthly targets. 
• Acquire new pharmacy partners to the Leafio platform, converting leads into valuable partnerships. 

Relationship Building:   

• Cultivate and maintain trusting relationships between Montu and pharmacy partners, acting as their dedicated point of contact. 
• Address partner issues promptly to maintain positive relationships and ensure resolutions are achieved.                                                                       

Strategic Initiatives: 

• Collaborate with the marketing team to identify and develop new value-added initiatives that enhance the partnership experience. 
• Engage in strategic planning to improve pharmacy results and drive mutual success. Prepare and deliver regular reports on account progress, goals, and initiatives for internal teams, stakeholders, and potential use in case studies or training sessions. 

Partnership Expansion: 

• Proactively expand existing partner relationships through upselling and cross-selling opportunities. 
• Identify, nurture, and convert new pharmacy partners, leveraging industry knowledge and networks to expand Montu's presence. 

The Escalation Operations Manager ensures that patient concerns are handled efficiently and effectively  by leading three key functions of the department: the back-of-house operations, subject matter experts and complaints case management specialists. The role is critical in enhancing our operational workflows, improving patient satisfaction, and driving continuous improvement initiatives.

Key Responsibilities

Escalation Management

• Oversee the roll out and operations of the escalation process framework.
• Identify trends and work on root cause analysis of issues, advocating for solutions.
• Partner with leaders on ensuring coaching and development plans in place on identified trends.

Process design

• Identify quick wins in the processes the team are managing.
• Oversee a repository of documentation related to all processes across Patient Experience.
• Collaborate with teams to significantly improve the processes and turn around times.
• Put in place standard operating procedures.

Reporting and insights

• Analyse feedback and trends to identify areas for improvement and to share with relevant stakeholders.
• Create and distribute daily and weekly reports relating to areas of operation.
• Develop systems and frameworks for monitoring, tracking and reporting team performance, including tracking of KPIs.

People Leadership

• Build and lead a high-performing team by providing clear leadership, direction and support to employees, ensuring they have a clear understanding of their roles and responsibilities.
• Promote the empowerment and growth of staff by providing mentorship, coaching, and professional development opportunities to team members.
• Delegate responsibilities effectively and manage team performance to achieve individual and departmental goals.
• Ensure compliance with company policies and processes, taking timely and fair action in instances of unsatisfactory performance or conduct.
• Support and promote a working environment and services that are inclusive, accessible and celebrate diversity. 
• Set team OKRs and KPIs in relation to patient/customer satisfaction, NPS, and monitor metrics to identify areas for improvement and optimisation.

Continuous Improvement, Safety and Compliance

• Continuously learn from successes and failures to refine and enhance improvement strategies.
• Actively participate in training (including mandatory training) and professional development sessions to enhance skill set.
• Observe, understand and comply with all Occupational Health and Safety Legislation, Regulations, Codes of Practice, Policies, Procedures and directives.
• Be proactive and responsible for own actions, and adhere to compliance requirements relevant to your position (eg. legislation, policy and guidelines).
• Participate in the planning, development and maintenance of organisational systems, governance structures and quality and safety improvement activities. 
• Enforce safety protocols, procedures, and guidelines to create a secure working environment for all employees. 
• Promote a positive safety culture by contributing to health and safety consultation and communication.
• Stay up-to-date with requirements and industry best practices to ensure compliance with relevant regulations impacting your department/team.
• Additional duties as required

Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs)

• Increase the speed to resolution and turn around times of escalations
• Monitor individual performance and output
• Deliver on individual and set departmental OKR and KPI’s as determined from time to time.

Are you passionate about data and looking to make a real impact on patient outcomes? We’re searching for an Engineering Manager: Data Products & Business Intelligence to lead our talented team of Analytics Engineers and BI Developers, driving data innovation and enhancing patient care in Australia and the UK.

About the Role:

As the Engineering Manager for Data Products & Business Intelligence, you’ll play a key role in shaping the future of healthcare by leveraging data to improve patient outcomes. You'll be responsible for leading the development of cutting-edge data products, scaling efficient architectures, and ensuring seamless enterprise reporting. You’ll oversee sprints, manage cross-functional integration, and build a high-performing team that is passionate about making a difference. 

What You’ll Do:

• Drive Data Product Strategy: Work closely with product managers and business stakeholders to align data products with business goals and patient needs.
• Architect Scalable Solutions: Lead the design of robust, fault-tolerant architectures that can handle large datasets while meeting performance targets.
• Build & Lead a World-Class Team: Manage and mentor a team of analytics engineers and BI developers, fostering a culture of collaboration, innovation, and success.
• Sprint Management: Ensure timely project delivery through effective sprint planning, task allocation, and tracking. Remove blockers to keep your team on track.
• Cross-Functional Integration: Collaborate with engineering, operations, and business teams to ensure seamless integration of data products across platforms.
• Optimize Data Pipelines: Continuously monitor and improve data pipelines for efficiency, performance, and cost-effectiveness.
• Stay Ahead of Trends: Drive innovation by staying on top of trends in analytics, machine learning, and emerging technologies.
• Ensure Data Governance: Implement best practices in data governance to maintain data quality and integrity.

As the Sales Manager for Montu brands, you will lead the medical sales team, ensuring success for prescribing partners and clinic groups. This role is pivotal in driving sales and commercial uptake of Montu brands.

Key Responsibilities:

Strategic Planning

• Lead and inspire Key Account Managers to achieve ambitious KPIs and commercial success.
• Provide guidance and mentorship, fostering a collaborative, high-performance culture.
• Develop and implement cutting-edge sales strategies that align with our company's vision.
• Build and lead a high-performing team with clear direction and support.
• Empower your team through mentorship, coaching, and professional development.

Commercial and Sales Performance

• Spearhead commercial growth by setting and achieving ambitious sales targets.
• Collaborate with cross-functional teams to meet partner needs and support business goals.
• Tailor product presentations to the unique needs of our prescribing partners.

Data Analysis and Reporting

• Conduct thorough market analysis to spot key growth opportunities.
• Keep the pulse on account progress, sales activities, and customer feedback.
• Monitor and report on team performance, ensuring we exceed our targets.

Montu is seeking a dynamic and results-driven Key Account Manager to join our team. In this hybrid role, you will drive growth by acquiring new business while nurturing existing pharmacy partnerships. Your primary focus will be to increase order volume in your territory and ensure exceptional service. (Please note - You will be required to travel 3-4 days on the road for face-to-face appointments).

Primary responsibilities include:

Driving Order Volume Growth: 

• Increase order volume within the designated territory by establishing strong relationships with existing pharmacy partners and achieving monthly targets. 
• Acquire new pharmacy partners to the Leafio platform, converting leads into valuable partnerships. 

Relationship Building:   

• Cultivate and maintain trusting relationships between Montu and pharmacy partners, acting as their dedicated point of contact. 
• Address partner issues promptly to maintain positive relationships and ensure resolutions are achieved.                                                                       

Strategic Initiatives: 

• Collaborate with the marketing team to identify and develop new value-added initiatives that enhance the partnership experience. 
• Engage in strategic planning to improve pharmacy results and drive mutual success. Prepare and deliver regular reports on account progress, goals, and initiatives for internal teams, stakeholders, and potential use in case studies or training sessions. 

Partnership Expansion: 

• Proactively expand existing partner relationships through upselling and cross-selling opportunities. 
• Identify, nurture, and convert new pharmacy partners, leveraging industry knowledge and networks to expand Montu's presence. 

As an Insights Analyst - Supply Chain, you will be responsible for analysing and interpreting complex data across various facets of our business, including customer-facing e-Commerce sites, direct-to-consumer and retail/pharmacy partnerships, medical consulting platform, inventory management, and warehousing. Your insights will drive strategic decision-making, ensuring our commitment to delivering high-quality medical cannabis solutions.

Day to day you will be:

• Analysing complex datasets related to e-Commerce sites, market trends, tele-health platforms and regulatory frameworks
• Conducting analysis to understand optimise logistic operations, stock level management and enhance overall supply chain efficiency.
• Utilise data-driven insights to recommend improvements in transportation, warehousing and distribution processes. 
• Identify patterns, trends, and insights related to logistics and procurement data to gain actionable insights.
• Apply advanced statistical techniques to forecast future trends in demand planning.
• Develop and maintain comprehensive reports and dashboards to monitor key performance indicators (KPIs).
• Present data-driven insights and recommendations to senior management and cross-functional teams.
• Conduct ad-hoc analysis to investigate and resolve operational issues or challenges.

Relationship Management:

• Cultivate robust relationships with healthcare professionals, acting as a trusted advisor and liaison for Montu.
• Provide comprehensive insights into Montu's products, ensuring partners understand their impact on patient care.
• Collaborate seamlessly with internal support teams to address partner inquiries and issues promptly.

Product Knowledge and Communication:

• Utilize indepth product knowledge to position Montu's offerings    effectively to partners.
• Showcase the positive impact of Montu's innovations on patient   outcomes through compelling communication.
• Support the development of strategies to educate and influence   key prescribers.

Commercial and Sales Performance:

• Conduct needs assessments to tailor product presentations and solutions to partner requirements.
• Serve as a commercial educator, ensuring partners are   wellversed in Montu's offerings.
• Support acquisition efforts of new partners and contribute to   forecasting and reporting on account progress.
• Collaborate across departments to ensure initiatives align with   partner needs and commercial targets.