Total 41 job vacancies by Minor International

Minor Hotels is excited to introduce a newly created role for a New Business Acquisition Executive based in the Brisbane CBD. This national position offers a unique opportunity to drive direct corporate sales growth across Australia, focusing on identifying, qualifying, and developing new business opportunities. With a strategic emphasis on multiple market segments, including Meetings, Incentives, Conferences, and Events (MICE), this role will see you canvassing the local footprints of Minor properties to uncover untapped potential and create high-value partnerships.

In this B2B-focused role, you’ll collaborate closely with properties across the Minor Hotels portfolio to promote and utilise innovative lead-generation platforms such as Oaks Referral and Minor Pro. By engaging with hotel teams nationwide, you’ll not only educate staff on these tools but also inspire them to actively participate in driving new business opportunities. This hands-on, property-driven approach ensures you’ll be at the forefront of connecting local insights with corporate sales strategies.

Key Responsibilities Include:

• Develop and implement a targeted sales strategy focused on driving new business opportunities within the immediate vicinity of each property, ensuring active engagement and accountability from property teams.
• Identify, qualify, and cultivate new sales opportunities in the immediate area surrounding each property, collaborating closely with property representatives to drive results.
• Proactively engage potential clients through targeted outreach and secure site inspections and appointments to explore business opportunities.
• Promptly respond to Oaks Referral leads, ensuring thorough qualification to maximise conversion potential.
• Increase new business opportunities across multiple direct corporate market segments including MICE
• Undertake telemarketing, sales and marketing duties, public relations, as and when required, and maintain an active database
• Working clearly and effectively with the Director of Field Sales, General Manager’s and Hotel Managers to identify and drive revenue opportunities into their allocated clusters / properties  
• Maintain awareness of market rates for serviced apartments, specifically local competitor rates, and update Director of Field Sales as appropriate.

Minor Hotels is seeking a Performance Marketing Executive to join our team in a newly created role, based in the Brisbane CBD and commencing in February 2025.

Reporting to the Digital & e-Commerce Marketing Manager, you will drive digital campaign planning, execution, and optimisation while leading customer acquisition strategies across Australia and New Zealand. Your efforts will contribute directly to revenue growth and the success of our brands.

This is an exciting opportunity to be part of a collaborative team, delivering impactful and data-driven performance marketing strategies for a leading hotel group. 

Key Responsibilities Include:

• Develop and implement a comprehensive digital performance marketing strategy.
• Collaborate with external agencies to create and manage Google Ad campaigns, including SEM, metasearch, and display advertising.
• Oversee the creation and management of Facebook and Instagram advertising campaigns in partnership with external agencies.
• Execute and monitor the SEO strategy in collaboration with external agency partners.
• Continuously review and optimise advertising campaigns to achieve target ROAS and other key performance metrics.
• Partner with the Marketing & Brand team to design and execute full-funnel customer acquisition campaigns across the entire customer journey.
• Manage paid listings on third-party websites, affiliate networks, and media platforms.
• Utilise Google Analytics to track and measure marketing performance, focusing on objectives and KPIs.
• Regularly analyse multi-channel performance reports (Search, Social, Ads, Email, Website) and provide actionable optimisation recommendations to sales, marketing teams, and agency partners.
• Conduct conversion rate optimization (CRO) audits, implement A/B testing, and gather user feedback to enhance conversion rates across the brand’s digital channels, campaigns, and assets.

• Excellent Career Opportunity - Global Company, Extensive Growth Aspirations
• 12-month Fixed Term Contract, with Opportunity for Extension 
• Based in the Brisbane CBD, Join Minor Hotels Australasia in 2025!

We are thrilled to announce an exciting opportunity for a passionate and detail-oriented Talent Acquisition Coordinator to join our dynamic team at Minor Hotels on a 12 month contract. 

In this exciting role, you will play a key part in delivering outstanding recruitment support across 65+ properties in Australia and New Zealand. Based in our vibrant Brisbane CBD office, this role offers a fantastic chance to grow your career in a fast-paced, collaborative, and supportive environment while making a meaningful impact on our organisation.

Key Responsibilities Include:

• Crafting and posting engaging job advertisements to attract top talent
• Conducting candidate shortlisting, phone screenings, and interviews with professionalism and efficiency
• Offering accurate and detailed information on salary and employment conditions across various roles within the organisation
• Performing thorough reference checks to ensure candidate suitability
• Coordinating and scheduling interviews with Hiring Managers to ensure a seamless recruitment process
• Maintaining and updating the Applicant Tracking System (ATS) database with precision
• Delivering high-quality administrative support to the wider People and Culture team (when required)

• Join a Great Team 
• $25.80 p/h
• Great Team Member Discounts on Offer 

Oaks Brisbane Mews Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

• Join a Great Team 
• $25.80 p/h
• Great Team Member Discounts on Offer 

Oaks Brisbane on Charlotte Suites are looking for a Guest Service Agent who is passionate about providing excellent customer service to join the team. Work on a Casual or Part Time basis.

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

• Stunning New Property 
• Work For an International Company with Global Growth
• 50% Off Team Member Discounts 

Join Minor Hotels ANZ in our Pre-opening team for our brand-new property in the Brisbane CBD. 

Our Building and Facilities Manager will be responsible for the daily presentation, and operational efficiency of the property with a key emphasis on maximizing growth and profitability. In addition, this role involves assisting with overseeing Body Corporate matters and fostering positive relationships with owners and residents, ensuring their needs are met and concerns addressed promptly.

Key Responsibilities Include: 

• Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works 
• Supervision of all common area cleaning, repairs and maintenance in accordance with the Caretaking agreement 
• Preparation of (but not limited to) building reports, plant and services schedules
• Allocate all owner and body corporate expenses to the appropriate area pursuant to Building Manager Agreement
•  Management Group at all times in all dealings with owners, tenants, staff and body corporate 
• Maintain an extensive knowledge of the building by-laws, in addition to, the duties and obligations contained in the Caretaking agreement 
• Report all breaches of the building by-laws to Owners Corporation. 

• Excellent Career Opportunity – Global Company, Extensive Growth Aspirations
• 50% discounts on accommodation across all Minor Hotel brands in ANZ, Global discounts & Birthday leave!
• Work in the Heart of the Brisbane CBD at Our Iconic Oaks Brisbane on Charlotte Suites.  

We are looking for an experienced leader to fill the role of Hotel Manager at our Oaks Brisbane on Charlotte Suites. We are seeking a positive person with high standards and an ability to build a team to run the business at its optimum efficiency. 

About the role:

• You will draw on your passion, initiative, drive and strategic approach to deliver a great product for our guests
• Manage the day-to-day profitability, presentation and operation of the entire property
• Manage financial forecasting, rostering, and implementing promotions to increase sales
• Developing and managing the property team to reach their highest potential
• Responsible for making strategic decisions relating to increasing RevPAR for the company through collating and analysing data as required

We are excited to offer a rare opportunity for a highly driven Senior Legal Counsel to join Minor Hotels' dynamic in-house legal team. Based in our Brisbane CBD office and reporting to the General Counsel, this senior role provides expert legal guidance in a fast-paced, national environment. This opportunity is ideal for a legal professional with property or hospitality experience, looking to advance their career with a global hotel group.

Starting in early 2025, you will work closely with the General Counsel to shape legal strategy, mentor the legal team, and handle complex legal matters. If you're eager to make a significant impact within a rapidly growing organisation, we encourage you to apply.

Key Responsibilities Include:

• Providing comprehensive legal advice, recommendations, and support to key internal stakeholders, including the Owners Department, Property Division (65+ properties), Leadership Team, Executive Committee, General Counsel, and Commercial Departments.
• Managing legal matters by offering expert advice, preparing, and reviewing contracts and other legal documentation.
• Keeping the General Counsel fully informed of significant legal or compliance issues arising from ongoing work.
• Drafting, negotiating, and reviewing corporate, sponsorship, software-related, and other commercial agreements, including hotel management and operational contracts.
• Drafting, reviewing, and negotiating Hotel Management Agreements (HMAs), property leases, and associated documentation.
• Supporting the legal team in managing agreements related to the acquisition or divestment of hotels, including purchase and sale agreements.
• Preparing, renewing, and assigning MLR Agreements, leases, HMAs, and franchise agreements as required.
• Providing expert advice on General Data Protection Regulation (GDPR) compliance and privacy legislation.

• Hourly Rate: $36.09 per hour plus super
• Excellent Career Opportunity – Global Company, Extensive Growth Aspirations
• 50% discounts on accommodation across all Minor Hotel brands in ANZ, Global discounts & Birthday leave!

Due to an internal promotion, we are excited to offer an excellent opportunity for an experienced customer service professional to join our team as a Front Office Supervisor at our Oaks Brisbane on Margaret Suites property. This is a full-time role with exceptional benefits and the chance to work with a passionate and talented team.

About the Role:

• Leading and supporting the front office team to provide a warm, welcoming environment and memorable experiences for our guests
• Acting as a role model for service excellence, sharing your knowledge and continually motivating the team
• Overseeing daily front office operations to ensure tasks are completed accurately and efficiently
• Managing guest arrivals and departures with a focus on smooth, positive experiences
• Addressing and resolving guest concerns in a timely and professional manner

If you are passionate about delivering outstanding service and have the experience and dedication to thrive in a dynamic team, we’d love to hear from you!

We are looking to appoint a Front Office Supervisor at our Oaks Brisbane Lexicon Suites on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available. 

About the role:

• Guide & support the team in providing outstanding guest welcoming and experiences
• Act as a role model, sharing your expertise and continually inspiring the team
• Ensure daily tasks are completed accurately and in a timely manner
• Conduct guest arrivals and departures
• Resolve & respond to guest complaints in a timely and professional manner

We are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team at Oaks Brisbane Festival Suites. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

We are currently looking for a experienced and dedicated Corporate Facilities Manager to join our team at Minor Hotels. 

As the Corporate Facilities Manager, you will play a pivotal role in supporting the management and maintenance of over 60 hotels (across Australia and New Zealand), ensuring high standards in building management and compliance. This role will drive and deliver projects that enhance building operations, implement effective frameworks and processes, and streamline efficiencies across all properties. 

Your extensive experience in facilities management, building management, and a strong understanding of body corporate and strata management will be crucial driver of the success in this role.

Key Responsibilities Include:

• Manage the maintenance, operations, and upkeep of facilities for over 60 hotels across Australia & New Zealand.
• Establish and maintain relationships with property management teams, external vendors, and service providers to ensure smooth day-to-day operations.
• Oversee preventive maintenance schedules, repairs, and equipment upgrades to maintain optimal building conditions.
• Drive and deliver high-impact building management projects, focusing on sustainability, cost-efficiency, and operational excellence.
• Lead initiatives related to property upgrades, renovations, and compliance improvements across the hotel portfolio.
• Provide strategic recommendations for project prioritisation, resource allocation, and risk management.
• Develop, implement, and govern compliance frameworks and processes that ensure adherence to local, state, and national regulations across all properties, including but not limited to building codes, fire safety, environmental sustainability, and health and safety regulations, ensuring properties remain compliant.
• Lead educational workshops and awareness sessions focused on building maintenance, safety compliance, and energy efficiency.
• Develop metrics to monitor performance and implement data-driven strategies to ensure optimal facility operation and management.

We are looking to appoint a Director of Franchising at Minor Hotels. This pivotal role, reporting directly to the Chief Operating Officer, will be responsible for shaping and driving the strategic vision and operational performance of our franchising division within Australia and New Zealand.

The Director of Franchising will play a crucial role in expanding Minor Hotels' footprint, ensuring alignment with our overall corporate objectives, and fostering successful partnerships with franchisees. This position demands a forward-thinking leader with a strong background in franchise management, business development, and a deep understanding of the hospitality industry to propel our franchising efforts to new heights.

Key Responsibilities Include:

• Develop, implement and manage a comprehensive franchise strategy for Minor Hotels in Australia and New Zealand, ensuring alignment with business growth objectives
• Monitor franchisee performance and profitability, identify areas for improvement, and provide guidance and support to improve performance
• Build Franchising Operating Procedures, Metrics, Systems and Processes for Minor Hotels Brands in Australia and New Zealand
• Develop and execute franchisee training programs to ensure compliance with brand standards and operational best practices
• Work with franchise partners to open new franchise operations and manage changeovers as and when directed, providing assistance in the training of new and existing teams
• Work closely with franchise partners to develop a professional relationship to achieve desired results for all stakeholders
• Negotiate and execute franchise agreements and ensure compliance with franchisee contract terms
• Ensure compliance to all brand standards within franchise operations

Oaks Brisbane are looking for new Housekeepers across our multiple properties in the Brisbane CBD and surrounds. Casual, Part time, and Full Time roles avalible. 

We are running a housekeeping open day on Friday 8th Nov from 11am-3pm and you must be available to attend an interview slot in these times. 

About you: 

• Ability to multi-task in a busy environment
• Motivated, reliable, able to take direction & committed to continuous improvement
• A friendly personality with a positive outlook
• Great attention to detail & take pride in your work
• Ability to work both independently & as part of a cohesive team

About the job:

• Ensure a high standard of cleanliness is evident
• Complete cleaning on time and within allocated hours set by company
• Clean using provided specialised equipment and chemicals as per training
• Ensure a productive and professional relationship with staff members, clients and all contractor personnel
• May be required to check the quality of cleaning in other rooms

Due to an internal transfer, we are currently looking for a National Groups & Sales Support Specialist to join our friendly and successful Sales team at Minor Hotels on a full time basis, working Monday - Friday only!

The National Groups and HUB Specialist is required to convert and coordinate Conference and Accommodation groups into Minor properties across ANZ region. This is actioned through effective management of group and event enquiries, maximising revenue opportunities. In addition, the role will coordinate and assist all Sales Team Activities.

This role is perfect for someone currently working in a guest facing position at a hotel, looking to move into a corporate function. 

Key Responsibilities Include:

• Assist with sales admin tasks as required
• Daily liaison with sales and revenue team
• Manage group booking organisers and handover to property.
• Ensure group organisers are aware of operational policies
• Support the Revenue, onsite MICE Teams and Sales Team as required.

We are currently offering a rare and exciting opportunity for a Loyalty and CRM Marketing Executive to join our high-performing Digital, CRM, and Loyalty team at Minor Hotels on a 12-month contract.

Reporting directly to the Loyalty and CRM Marketing Manager, the Loyalty and CRM Marketing Executive will play a key role in driving the success of Minor Hotels by managing, optimising, and executing the planning, delivery, and analysis of email marketing campaigns, as well as engagement strategies for our CRM program across Australia and New Zealand.

This role offers a unique chance to contribute meaningfully to our digital marketing efforts, while gaining experience in a dynamic, high-impact environment.

Key Responsibilities Include:

• Execute email marketing campaigns using Salesforce Marketing Cloud
• Build EDMs utilising our email editor and templates, with continuous testing and troubleshooting to ensure optimal performance
• Collaborate with the marketing team to coordinate content, imagery, and copy for the creation of EDMs
• Conduct A/B testing for creative assets and campaigns through our CRM platform
• Develop reports and provide insights on the effectiveness of our email marketing efforts
• Partner with external agencies and third-party vendors to create content supporting email marketing and social media advertising
• Utilise Asana, our project management tool, to ensure timely execution and review of email marketing campaigns while coordinating with cross-functional teams
• Collaborate with other departments to ensure the seamless delivery of social media advertising aligned with our loyalty program
• Engage with regional and global CRM teams to support campaign planning and execution

We are seeking a seasoned Director of Operations - Strategy and New Ventures to join our leadership team at Minor Hotels.

This strategic role will work closely with our Directors of Operations and Cluster General Managers to lead the development and execution of initiatives that drive operational efficiency and excellence across our hotel portfolio. The ideal candidate will be an influential leader, playing a critical role in aligning organisational goals with customer satisfaction and the optimal use of resources, while identifying and implementing high-level solutions to complex organisational challenges.

Key Responsibilities Include:

• Lead the development and execution of strategic objectives, ensuring alignment with overall business goals and customer satisfaction.
• Collaborate with senior leadership to address key organisational and operational challenges, recommending strategic solutions that enhance long-term business performance.
• Evaluate and redesign systems and structures at a strategic level to increase efficiency and organisational effectiveness.
• Engage with senior management and staff to review current operations, identify inefficiencies, and drive transformative changes that enhance workflow and resource management.
• Provide high-level guidance on organisational structuring, process improvements, and system enhancements to maximise efficiency.
• Oversee the analysis of workflows, organisational structures, and job functions, preparing comprehensive reports and strategic proposals to improve operational performance.
• Develop and present strategic recommendations for procedural revisions, structuring, and optimised resource allocation, focusing on scalability for new properties in the pipeline.
• Partner with Directors of Operations to develop and implement procedures for new property acquisitions, ensuring the seamless integration of operational standards and efficiencies into new properties.
• Take a lead role in driving the implementation of approved recommendations, managing change initiatives, issuing revised procedural guidelines, and ensuring organisational alignment.
• Continuously monitor operational performance, advising senior leadership on deviations from standards and identifying further opportunities for efficiency and growth, particularly in relation to property expansion.

Approved Sponsor: Oaks Hotels & Resorts Suites

Expected hours: 38 per week

Location: Level 10, 316 Adelaide Street, Brisbane QLD 4000

We currently have an exciting opportunity for a dedicated and strategic Distribution Executive to join our team at Minor Hotels Corporate Office in the Brisbane CBD. 

In this pivotal role, you will report directly to the Director of Distribution and play a vital part in enhancing the performance of Minor Hotels. Your focus will be on managing and optimising the distribution, content, and promotions of our properties across various online travel agents (OTAs). You will also coordinate dynamic connectivity for agents, ensuring seamless integration and maximised visibility. As a key player in our distribution strategy, your efforts will significantly contribute to driving bookings and increasing brand presence in the competitive hospitality market.

This is an exciting opportunity for individuals with experience in revenue, distribution, or reservations who are eager to join a dynamic national distribution team and make a meaningful impact.

Key Responsibilities Include:

• Manage and optimise property listing content across all channels to ensure accurate and up-to-date information is consistently reflected.
• Oversee the connections between SiteMinder and the portfolio of channels, ensuring seamless integration and functionality.
• Cultivate and maintain relationships with OTA partners to enhance overall performance and collaboration.
• Provide support to internal and external stakeholders regarding channel connections and distribution-related inquiries.
• Coordinate the distribution rollout of offers and campaigns across all channels, ensuring effective promotion and visibility.
• Address and resolve any OTA parity issues to maintain competitive positioning.
• Identify and optimise revenue opportunities through OTA-sponsored listings and propose promotional strategies to the Revenue team.
• Prepare and deliver scheduled performance reports across all key partners to monitor and drive results.

Oaks Brisbane Aurora Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

We currently have an exciting opportunity for a passionate and creative Content Marketing Manager to join our team at Minor Hotels.

This newly created position will spearhead our content strategy, creation, and distribution efforts to enhance brand awareness, engagement, and lead generation. As a key member of our marketing team, this role will be crucial in developing high-quality, compelling content that aligns with our brand voice and marketing objectives.

Key Responsibilities Include: 

• Develop and implement a comprehensive content marketing strategy aligned with business objectives, encompassing the annual marketing campaign calendar, social media storytelling, website development, brand initiatives, and property-specific requests.
• Produce high-quality, engaging content across various formats, including imagery, photography, campaign design, social media, video content, and infographics.
• Identify target audiences and customise content strategies to effectively address their needs and preferences.
• Collaborate with the marketing team to ensure alignment of content initiatives with broader marketing campaigns and projects.
• Manage the content calendar to ensure a consistent flow of content that supports marketing and business objectives.
• Establish workflows and processes for content creation, review, and approval to ensure timely delivery.
• Ensure all content maintains consistency in style, quality, and tone of voice while being optimised for SEO and user experience.
• Coordinate and manage on-property shoots to capture relevant content.

Oaks Brisbane on Felix Suites are looking for a Part-time Guest Service Agent who is passionate about providing excellent customer service to join the team for a minimum of 2 shiftsd per week. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Oaks Birsbane on Felix Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Oaks Brisbane River City Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Oaks Brisbane River City Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

We currently have an unprecedented opportunity for an experienced and dynamic leader to join Minor Hotels as our Director of Real Estate. 

In this newly established position, you will oversee the performance and strategic direction of Minor Hotels Real Estate operations (MINT Residential) across Australia. Leading our property sales and permanent rental teams, this position is ideally suited for an accomplished agency leader looking to contribute to a global and expanding hospitality organisation. 

Key Responsibilities Include:

• Departmental management of MINT Residential, including Build to Rent (BTR), Permanent Rentals and Property Sales Department, providing guidance, coaching and mentoring
• Develop tailored strategies to enhance the performance and profitability of the real estate department, identifying areas for improvement, and providing guidance and support to improve performance
• Monitor sales, leasing and property management trends and market conditions to identify opportunities and risks
• Collaborate with the senior management team to develop and implement plans for the operational infrastructure of systems, framework, processes (including policies and procedures), and personnel, designed to accommodate the growth objectives of the organisation
• Negotiate and execute a variety of property agreements, ensuring compliance with contract terms, operational best practices and relevant state legislation
• Oversee compliance with all laws and regulations applicable to the property department (including all licensing requirements, trust accounting laws and ensuring the correct forms are utilised)
• Develop and maintain effective communication channels with all areas within the business, and ensure all key stakeholders (Executive Committee, MINT Residential Team, Relevant Building Managers, Head Office etc) are kept informed of key developments.