Total 20 service centre manager job vacancies in west perth western australia

As an SEO Manager you will be responsible for developing and executing best-in-class SEO strategies for your client(s). You will lead a team of executives and coordinators to ensure work is delivered on time and to a high quality. You will liaise with clients and media partners to ensure all stakeholders are strategically aligned. You will own client communications; such as WIPs, monthly reporting, and training sessions to ensure client buy-in and satisfaction.

SEO managers also play an integral role in upskilling the team by providing guidance, mentorship and support.

Success in this role is defined by -
• Ability to formulate and deliver end-to-end SEO strategies
• Ability to lead a small team and build their skills and confidence.
• Eagerness to share knowledge with the wider team and agency

KEY RESPONSIBILITIES

PERFORMANCE

• Working with your SEO Director/Lead to develop best-in-class SEO strategy for your clients' needs.
• Developing, executing, and testing strategies and optimisations, regularly reviewing results. and pulling insights that can be used to inform future strategy and testing.
• Delivering innovation to our clients through test & learn opportunities.
• Managing day-to-day team responsibilities and overall client engagement.
• Proactively looking for opportunities to upsell new scope of works.
• Assisting with pitches and tenders.
• Staying up to date on industry news and developments.
• Assisting in the development of POVs.

CLIENT

• Owning day-to-day client communications.
• Leading virtual and in-person presentations in a polished, energetic way, displaying story-telling elements throughout.
• Managing weekly/monthly/quarterly reporting, analysis and insights.
• Communicating succinctly to maintain clarity of purpose.
• Ensuring client requests are managed and delivered in a timely manner.
• Supporting the billing and finance process.
• Putting forth recommendations to clients and effectively executing and measuring.

PEOPLE

• Running the day-to-day operations on accounts and supporting the SEO Director in delivering account stewardship.
• Removing roadblocks for your team including access to tools and systems needed in their roles.
• Coordinating the day-to-day operations of your team’s delivery including effectively communicating agency goals, managing workloads, providing ongoing feedback, and supporting professional development.
• Escalating people issues to your Director and Lead as needed, including performance concerns and areas for improvement.
• Supporting hiring process and decisions if/when required.
• Championing positive traits that build connections, lean-in attitudes and naturally care about our collective team success
• Ensuring a professional, supportive and inclusive working environment

COMMERCIAL
• Taking ownership of invoicing responsibilities for the team and promptly addressing any issues that may arise.
• Sending invoices to the correct client contact in a timely manner and properly filing copies of all invoices.
• Implementing accurate financial tracking processes, including PO numbers, MBA trackers, value trackers, etc.
• Tracking all pre-bill invoices accurately and consistently.
• Communicating and resolving financial/billing issues with clients while maintaining strong relationships.

Salary ranging from $90,000-$95,000 inclusive of super

About KINESSO


KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry.


We have extensive offerings spanning across performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com


KINESSO Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples, members of our LGBTQ+ community, and people with disability are encouraged to apply.

As an SEO Manager you will be responsible for developing and executing best-in-class SEO strategies for your client(s). You will lead a team of executives and coordinators to ensure work is delivered on time and to a high quality. You will liaise with clients and media partners to ensure all stakeholders are strategically aligned. You will own client communications; such as WIPs, monthly reporting, and training sessions to ensure client buy-in and satisfaction.

SEO managers also play an integral role in upskilling the team by providing guidance, mentorship and support.

Success in this role is defined by -
• Ability to formulate and deliver end-to-end SEO strategies
• Ability to lead a small team and build their skills and confidence.
• Eagerness to share knowledge with the wider team and agency

KEY RESPONSIBILITIES

PERFORMANCE

• Working with your SEO Director/Lead to develop best-in-class SEO strategy for your clients' needs.
• Developing, executing, and testing strategies and optimisations, regularly reviewing results. and pulling insights that can be used to inform future strategy and testing.
• Delivering innovation to our clients through test & learn opportunities.
• Managing day-to-day team responsibilities and overall client engagement.
• Proactively looking for opportunities to upsell new scope of works.
• Assisting with pitches and tenders.
• Staying up to date on industry news and developments.
• Assisting in the development of POVs.

CLIENT

• Owning day-to-day client communications.
• Leading virtual and in-person presentations in a polished, energetic way, displaying story-telling elements throughout.
• Managing weekly/monthly/quarterly reporting, analysis and insights.
• Communicating succinctly to maintain clarity of purpose.
• Ensuring client requests are managed and delivered in a timely manner.
• Supporting the billing and finance process.
• Putting forth recommendations to clients and effectively executing and measuring.

PEOPLE

• Running the day-to-day operations on accounts and supporting the SEO Director in delivering account stewardship.
• Removing roadblocks for your team including access to tools and systems needed in their roles.
• Coordinating the day-to-day operations of your team’s delivery including effectively communicating agency goals, managing workloads, providing ongoing feedback, and supporting professional development.
• Escalating people issues to your Director and Lead as needed, including performance concerns and areas for improvement.
• Supporting hiring process and decisions if/when required.
• Championing positive traits that build connections, lean-in attitudes and naturally care about our collective team success
• Ensuring a professional, supportive and inclusive working environment

COMMERCIAL
• Taking ownership of invoicing responsibilities for the team and promptly addressing any issues that may arise.
• Sending invoices to the correct client contact in a timely manner and properly filing copies of all invoices.
• Implementing accurate financial tracking processes, including PO numbers, MBA trackers, value trackers, etc.
• Tracking all pre-bill invoices accurately and consistently.
• Communicating and resolving financial/billing issues with clients while maintaining strong relationships.

Salary ranging from $90,000-$95,000 inclusive of super

About KINESSO


KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry.


We have extensive offerings spanning across performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com


KINESSO Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples, members of our LGBTQ+ community, and people with disability are encouraged to apply.

Working across one of the most innovative and exciting clients in Australia, with iconic campaigns spanning branding and performance marketing, this role is the opportunity to improve systems and operations to build better workflow for the Optus team.
This client is leading the way with their 1st party data approach, working with sophisticated technology solutions to provide best-in-market advertising solutions.
As Media Campaign Reporting Manager, you are responsible for identifying areas of automation within the teams reporting requirements and assist the teams in creating a concise brief on what is required for automated templates or solutions.
You will work with the Partnerships and client leads on client facing reporting requirements and assist in delivering and identifying ways to streamline manual inputs for greater efficiencies and uniformity across the client group.

Key Responsibilities
• Support training requirements and areas of automation for internal systems and tools to ensure efficiency and best practice within UM teams around tools and reporting.
• Lead a positive and motivating work environment while mentoring team members to produce best practice skills through training and automation solutions.
• Ensure reporting templates produced, where appropriate, are streamlined for ease of sharing across other teams to improve and consolidate reporting methods across the agency.
• Produce and deliver Optus monthly analytics report requirements for all media activity including MROI and DOMO across both consumer and SMB business.
• Provide monthly budget reconciliation and expenditure reports, as well as quarterly spend profile overviews.
• Monthly checks on invoice loading, ensuring accuracy of data and teams are adopting the agencies best practice guidelines across both offline and online.
• Work closely with Orion to deliver accurate reports and summaries to clients and internal teams.
• Become a UM expert in implementing a system to share knowledge and skills of producing best practice reporting templates and solutions.

Who you are
• Previous experience working within the media industry to understand how changes may impact on the way teams need to operate is highly desirable
• Solid understanding of the full media landscape, across both offline and online channels
• Strong reasoning and analytical skills
• Effective communication to detail
• Exceptional numerical and problem-solving skills
• Efficient time prioritisation and task management skills
• Ability to manage multiple projects and various team expectations and deliverables.
• Team player with strong personal skills, working with variety of team.
• Superb technical and expert knowledge in tools and systems.

What's in it for you?
• Opportunity to grow your skillset and branch into different areas e.g., Media planning, data and analytics and growth through systems and the reporting team
• Minimal client contact in your day to day
• Align with a global media powerhouse
• Birthday Leave
• UM offers up to 16 weeks Paid Parental leave for the Primary Carer and up to 8 weeks for the Secondary Carer.
• Annual Leave Reward Days
• International Remote Working policy
• Sydney office redesign & perks
• Inclusive and collaborative company culture
• Hybrid Working
• Wellness initiatives – gym, meditation sessions, EAP
• Culture initiatives – clubs, social drinks, regular events, ping pong/pool tables
• Local/global mobility
• Ongoing L&D opportunities

Be part of the future everyone is searching for. Apply to join the UM Australia team today.

Salary ranging from $70,000-80,000 inclusive of superannuation.

UM Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

As an SEO Manager you will be responsible for developing and executing best-in-class SEO strategies for your client(s). You will lead a team of executives and coordinators to ensure work is delivered on time and to a high quality. You will liaise with clients and media partners to ensure all stakeholders are strategically aligned. You will own client communications; such as WIPs, monthly reporting, and training sessions to ensure client buy-in and satisfaction.

SEO managers also play an integral role in upskilling the team by providing guidance, mentorship and support.

Success in this role is defined by -
• Ability to formulate and deliver end-to-end SEO strategies
• Ability to lead a small team and build their skills and confidence.
• Eagerness to share knowledge with the wider team and agency

KEY RESPONSIBILITIES

PERFORMANCE

• Working with your SEO Director/Lead to develop best-in-class SEO strategy for your clients' needs.
• Developing, executing, and testing strategies and optimisations, regularly reviewing results. and pulling insights that can be used to inform future strategy and testing.
• Delivering innovation to our clients through test & learn opportunities.
• Managing day-to-day team responsibilities and overall client engagement.
• Proactively looking for opportunities to upsell new scope of works.
• Assisting with pitches and tenders.
• Staying up to date on industry news and developments.
• Assisting in the development of POVs.

CLIENT

• Owning day-to-day client communications.
• Leading virtual and in-person presentations in a polished, energetic way, displaying story-telling elements throughout.
• Managing weekly/monthly/quarterly reporting, analysis and insights.
• Communicating succinctly to maintain clarity of purpose.
• Ensuring client requests are managed and delivered in a timely manner.
• Supporting the billing and finance process.
• Putting forth recommendations to clients and effectively executing and measuring.

PEOPLE

• Running the day-to-day operations on accounts and supporting the SEO Director in delivering account stewardship.
• Removing roadblocks for your team including access to tools and systems needed in their roles.
• Coordinating the day-to-day operations of your team’s delivery including effectively communicating agency goals, managing workloads, providing ongoing feedback, and supporting professional development.
• Escalating people issues to your Director and Lead as needed, including performance concerns and areas for improvement.
• Supporting hiring process and decisions if/when required.
• Championing positive traits that build connections, lean-in attitudes and naturally care about our collective team success
• Ensuring a professional, supportive and inclusive working environment

COMMERCIAL
• Taking ownership of invoicing responsibilities for the team and promptly addressing any issues that may arise.
• Sending invoices to the correct client contact in a timely manner and properly filing copies of all invoices.
• Implementing accurate financial tracking processes, including PO numbers, MBA trackers, value trackers, etc.
• Tracking all pre-bill invoices accurately and consistently.
• Communicating and resolving financial/billing issues with clients while maintaining strong relationships.

Salary ranging from $90,000-$95,000 inclusive of super

About KINESSO


KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry.


We have extensive offerings spanning across performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com


KINESSO Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples, members of our LGBTQ+ community, and people with disability are encouraged to apply.

As an SEO Manager you will be responsible for developing and executing best-in-class SEO strategies for your client(s). You will lead a team of executives and coordinators to ensure work is delivered on time and to a high quality. You will liaise with clients and media partners to ensure all stakeholders are strategically aligned. You will own client communications; such as WIPs, monthly reporting, and training sessions to ensure client buy-in and satisfaction.

SEO managers also play an integral role in upskilling the team by providing guidance, mentorship and support.

Success in this role is defined by -
• Ability to formulate and deliver end-to-end SEO strategies
• Ability to lead a small team and build their skills and confidence.
• Eagerness to share knowledge with the wider team and agency

KEY RESPONSIBILITIES

PERFORMANCE

• Working with your SEO Director/Lead to develop best-in-class SEO strategy for your clients' needs.
• Developing, executing, and testing strategies and optimisations, regularly reviewing results. and pulling insights that can be used to inform future strategy and testing.
• Delivering innovation to our clients through test & learn opportunities.
• Managing day-to-day team responsibilities and overall client engagement.
• Proactively looking for opportunities to upsell new scope of works.
• Assisting with pitches and tenders.
• Staying up to date on industry news and developments.
• Assisting in the development of POVs.

CLIENT

• Owning day-to-day client communications.
• Leading virtual and in-person presentations in a polished, energetic way, displaying story-telling elements throughout.
• Managing weekly/monthly/quarterly reporting, analysis and insights.
• Communicating succinctly to maintain clarity of purpose.
• Ensuring client requests are managed and delivered in a timely manner.
• Supporting the billing and finance process.
• Putting forth recommendations to clients and effectively executing and measuring.

PEOPLE

• Running the day-to-day operations on accounts and supporting the SEO Director in delivering account stewardship.
• Removing roadblocks for your team including access to tools and systems needed in their roles.
• Coordinating the day-to-day operations of your team’s delivery including effectively communicating agency goals, managing workloads, providing ongoing feedback, and supporting professional development.
• Escalating people issues to your Director and Lead as needed, including performance concerns and areas for improvement.
• Supporting hiring process and decisions if/when required.
• Championing positive traits that build connections, lean-in attitudes and naturally care about our collective team success
• Ensuring a professional, supportive and inclusive working environment

COMMERCIAL
• Taking ownership of invoicing responsibilities for the team and promptly addressing any issues that may arise.
• Sending invoices to the correct client contact in a timely manner and properly filing copies of all invoices.
• Implementing accurate financial tracking processes, including PO numbers, MBA trackers, value trackers, etc.
• Tracking all pre-bill invoices accurately and consistently.
• Communicating and resolving financial/billing issues with clients while maintaining strong relationships.

Salary ranging from $90,000-$95,000 inclusive of super

About KINESSO


KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry.


We have extensive offerings spanning across performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com


KINESSO Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples, members of our LGBTQ+ community, and people with disability are encouraged to apply.

Working across one of the most innovative and exciting clients in Australia, with iconic campaigns spanning branding and performance marketing, this role is the opportunity to improve systems and operations to build better workflow for the Optus team.
This client is leading the way with their 1st party data approach, working with sophisticated technology solutions to provide best-in-market advertising solutions.
As Media Campaign Reporting Manager, you are responsible for identifying areas of automation within the teams reporting requirements and assist the teams in creating a concise brief on what is required for automated templates or solutions.
You will work with the Partnerships and client leads on client facing reporting requirements and assist in delivering and identifying ways to streamline manual inputs for greater efficiencies and uniformity across the client group.

Key Responsibilities
• Support training requirements and areas of automation for internal systems and tools to ensure efficiency and best practice within UM teams around tools and reporting.
• Lead a positive and motivating work environment while mentoring team members to produce best practice skills through training and automation solutions.
• Ensure reporting templates produced, where appropriate, are streamlined for ease of sharing across other teams to improve and consolidate reporting methods across the agency.
• Produce and deliver Optus monthly analytics report requirements for all media activity including MROI and DOMO across both consumer and SMB business.
• Provide monthly budget reconciliation and expenditure reports, as well as quarterly spend profile overviews.
• Monthly checks on invoice loading, ensuring accuracy of data and teams are adopting the agencies best practice guidelines across both offline and online.
• Work closely with Orion to deliver accurate reports and summaries to clients and internal teams.
• Become a UM expert in implementing a system to share knowledge and skills of producing best practice reporting templates and solutions.

Who you are
• Previous experience working within the media industry to understand how changes may impact on the way teams need to operate is highly desirable
• Solid understanding of the full media landscape, across both offline and online channels
• Strong reasoning and analytical skills
• Effective communication to detail
• Exceptional numerical and problem-solving skills
• Efficient time prioritisation and task management skills
• Ability to manage multiple projects and various team expectations and deliverables.
• Team player with strong personal skills, working with variety of team.
• Superb technical and expert knowledge in tools and systems.

What's in it for you?
• Opportunity to grow your skillset and branch into different areas e.g., Media planning, data and analytics and growth through systems and the reporting team
• Minimal client contact in your day to day
• Align with a global media powerhouse
• Birthday Leave
• UM offers up to 16 weeks Paid Parental leave for the Primary Carer and up to 8 weeks for the Secondary Carer.
• Annual Leave Reward Days
• International Remote Working policy
• Sydney office redesign & perks
• Inclusive and collaborative company culture
• Hybrid Working
• Wellness initiatives – gym, meditation sessions, EAP
• Culture initiatives – clubs, social drinks, regular events, ping pong/pool tables
• Local/global mobility
• Ongoing L&D opportunities

Be part of the future everyone is searching for. Apply to join the UM Australia team today.

Salary ranging from $70,000-80,000 inclusive of superannuation.

UM Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Working across one of the most innovative and exciting clients in Australia, with iconic campaigns spanning branding and performance marketing, this role is the opportunity to improve systems and operations to build better workflow for the Optus team.
This client is leading the way with their 1st party data approach, working with sophisticated technology solutions to provide best-in-market advertising solutions.
As Media Campaign Reporting Manager, you are responsible for identifying areas of automation within the teams reporting requirements and assist the teams in creating a concise brief on what is required for automated templates or solutions.
You will work with the Partnerships and client leads on client facing reporting requirements and assist in delivering and identifying ways to streamline manual inputs for greater efficiencies and uniformity across the client group.

Key Responsibilities
• Support training requirements and areas of automation for internal systems and tools to ensure efficiency and best practice within UM teams around tools and reporting.
• Lead a positive and motivating work environment while mentoring team members to produce best practice skills through training and automation solutions.
• Ensure reporting templates produced, where appropriate, are streamlined for ease of sharing across other teams to improve and consolidate reporting methods across the agency.
• Produce and deliver Optus monthly analytics report requirements for all media activity including MROI and DOMO across both consumer and SMB business.
• Provide monthly budget reconciliation and expenditure reports, as well as quarterly spend profile overviews.
• Monthly checks on invoice loading, ensuring accuracy of data and teams are adopting the agencies best practice guidelines across both offline and online.
• Work closely with Orion to deliver accurate reports and summaries to clients and internal teams.
• Become a UM expert in implementing a system to share knowledge and skills of producing best practice reporting templates and solutions.

Who you are
• Previous experience working within the media industry to understand how changes may impact on the way teams need to operate is highly desirable
• Solid understanding of the full media landscape, across both offline and online channels
• Strong reasoning and analytical skills
• Effective communication to detail
• Exceptional numerical and problem-solving skills
• Efficient time prioritisation and task management skills
• Ability to manage multiple projects and various team expectations and deliverables.
• Team player with strong personal skills, working with variety of team.
• Superb technical and expert knowledge in tools and systems.

What's in it for you?
• Opportunity to grow your skillset and branch into different areas e.g., Media planning, data and analytics and growth through systems and the reporting team
• Minimal client contact in your day to day
• Align with a global media powerhouse
• Birthday Leave
• UM offers up to 16 weeks Paid Parental leave for the Primary Carer and up to 8 weeks for the Secondary Carer.
• Annual Leave Reward Days
• International Remote Working policy
• Sydney office redesign & perks
• Inclusive and collaborative company culture
• Hybrid Working
• Wellness initiatives – gym, meditation sessions, EAP
• Culture initiatives – clubs, social drinks, regular events, ping pong/pool tables
• Local/global mobility
• Ongoing L&D opportunities

Be part of the future everyone is searching for. Apply to join the UM Australia team today.

Salary ranging from $70,000-80,000 inclusive of superannuation.

UM Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

As an SEO Manager you will be responsible for developing and executing best-in-class SEO strategies for your client(s). You will lead a team of executives and coordinators to ensure work is delivered on time and to a high quality. You will liaise with clients and media partners to ensure all stakeholders are strategically aligned. You will own client communications; such as WIPs, monthly reporting, and training sessions to ensure client buy-in and satisfaction.

SEO managers also play an integral role in upskilling the team by providing guidance, mentorship and support.

Success in this role is defined by -
• Ability to formulate and deliver end-to-end SEO strategies
• Ability to lead a small team and build their skills and confidence.
• Eagerness to share knowledge with the wider team and agency

KEY RESPONSIBILITIES

PERFORMANCE

• Working with your SEO Director/Lead to develop best-in-class SEO strategy for your clients' needs.
• Developing, executing, and testing strategies and optimisations, regularly reviewing results. and pulling insights that can be used to inform future strategy and testing.
• Delivering innovation to our clients through test & learn opportunities.
• Managing day-to-day team responsibilities and overall client engagement.
• Proactively looking for opportunities to upsell new scope of works.
• Assisting with pitches and tenders.
• Staying up to date on industry news and developments.
• Assisting in the development of POVs.

CLIENT

• Owning day-to-day client communications.
• Leading virtual and in-person presentations in a polished, energetic way, displaying story-telling elements throughout.
• Managing weekly/monthly/quarterly reporting, analysis and insights.
• Communicating succinctly to maintain clarity of purpose.
• Ensuring client requests are managed and delivered in a timely manner.
• Supporting the billing and finance process.
• Putting forth recommendations to clients and effectively executing and measuring.

PEOPLE

• Running the day-to-day operations on accounts and supporting the SEO Director in delivering account stewardship.
• Removing roadblocks for your team including access to tools and systems needed in their roles.
• Coordinating the day-to-day operations of your team’s delivery including effectively communicating agency goals, managing workloads, providing ongoing feedback, and supporting professional development.
• Escalating people issues to your Director and Lead as needed, including performance concerns and areas for improvement.
• Supporting hiring process and decisions if/when required.
• Championing positive traits that build connections, lean-in attitudes and naturally care about our collective team success
• Ensuring a professional, supportive and inclusive working environment

COMMERCIAL
• Taking ownership of invoicing responsibilities for the team and promptly addressing any issues that may arise.
• Sending invoices to the correct client contact in a timely manner and properly filing copies of all invoices.
• Implementing accurate financial tracking processes, including PO numbers, MBA trackers, value trackers, etc.
• Tracking all pre-bill invoices accurately and consistently.
• Communicating and resolving financial/billing issues with clients while maintaining strong relationships.

Salary ranging from $90,000-$95,000 inclusive of super

About KINESSO


KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry.


We have extensive offerings spanning across performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com


KINESSO Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples, members of our LGBTQ+ community, and people with disability are encouraged to apply.

Working across one of the most innovative and exciting clients in Australia, with iconic campaigns spanning branding and performance marketing, this role is the opportunity to improve systems and operations to build better workflow for the Optus team.
This client is leading the way with their 1st party data approach, working with sophisticated technology solutions to provide best-in-market advertising solutions.
As Media Campaign Reporting Manager, you are responsible for identifying areas of automation within the teams reporting requirements and assist the teams in creating a concise brief on what is required for automated templates or solutions.
You will work with the Partnerships and client leads on client facing reporting requirements and assist in delivering and identifying ways to streamline manual inputs for greater efficiencies and uniformity across the client group.

Key Responsibilities
• Support training requirements and areas of automation for internal systems and tools to ensure efficiency and best practice within UM teams around tools and reporting.
• Lead a positive and motivating work environment while mentoring team members to produce best practice skills through training and automation solutions.
• Ensure reporting templates produced, where appropriate, are streamlined for ease of sharing across other teams to improve and consolidate reporting methods across the agency.
• Produce and deliver Optus monthly analytics report requirements for all media activity including MROI and DOMO across both consumer and SMB business.
• Provide monthly budget reconciliation and expenditure reports, as well as quarterly spend profile overviews.
• Monthly checks on invoice loading, ensuring accuracy of data and teams are adopting the agencies best practice guidelines across both offline and online.
• Work closely with Orion to deliver accurate reports and summaries to clients and internal teams.
• Become a UM expert in implementing a system to share knowledge and skills of producing best practice reporting templates and solutions.

Who you are
• Previous experience working within the media industry to understand how changes may impact on the way teams need to operate is highly desirable
• Solid understanding of the full media landscape, across both offline and online channels
• Strong reasoning and analytical skills
• Effective communication to detail
• Exceptional numerical and problem-solving skills
• Efficient time prioritisation and task management skills
• Ability to manage multiple projects and various team expectations and deliverables.
• Team player with strong personal skills, working with variety of team.
• Superb technical and expert knowledge in tools and systems.

What's in it for you?
• Opportunity to grow your skillset and branch into different areas e.g., Media planning, data and analytics and growth through systems and the reporting team
• Minimal client contact in your day to day
• Align with a global media powerhouse
• Birthday Leave
• UM offers up to 16 weeks Paid Parental leave for the Primary Carer and up to 8 weeks for the Secondary Carer.
• Annual Leave Reward Days
• International Remote Working policy
• Sydney office redesign & perks
• Inclusive and collaborative company culture
• Hybrid Working
• Wellness initiatives – gym, meditation sessions, EAP
• Culture initiatives – clubs, social drinks, regular events, ping pong/pool tables
• Local/global mobility
• Ongoing L&D opportunities

Be part of the future everyone is searching for. Apply to join the UM Australia team today.

Salary ranging from $70,000-80,000 inclusive of superannuation.

UM Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Working across one of the most innovative and exciting clients in Australia, with iconic campaigns spanning branding and performance marketing, this role is the opportunity to improve systems and operations to build better workflow for the Optus team.
This client is leading the way with their 1st party data approach, working with sophisticated technology solutions to provide best-in-market advertising solutions.
As Media Campaign Reporting Manager, you are responsible for identifying areas of automation within the teams reporting requirements and assist the teams in creating a concise brief on what is required for automated templates or solutions.
You will work with the Partnerships and client leads on client facing reporting requirements and assist in delivering and identifying ways to streamline manual inputs for greater efficiencies and uniformity across the client group.

Key Responsibilities
• Support training requirements and areas of automation for internal systems and tools to ensure efficiency and best practice within UM teams around tools and reporting.
• Lead a positive and motivating work environment while mentoring team members to produce best practice skills through training and automation solutions.
• Ensure reporting templates produced, where appropriate, are streamlined for ease of sharing across other teams to improve and consolidate reporting methods across the agency.
• Produce and deliver Optus monthly analytics report requirements for all media activity including MROI and DOMO across both consumer and SMB business.
• Provide monthly budget reconciliation and expenditure reports, as well as quarterly spend profile overviews.
• Monthly checks on invoice loading, ensuring accuracy of data and teams are adopting the agencies best practice guidelines across both offline and online.
• Work closely with Orion to deliver accurate reports and summaries to clients and internal teams.
• Become a UM expert in implementing a system to share knowledge and skills of producing best practice reporting templates and solutions.

Who you are
• Previous experience working within the media industry to understand how changes may impact on the way teams need to operate is highly desirable
• Solid understanding of the full media landscape, across both offline and online channels
• Strong reasoning and analytical skills
• Effective communication to detail
• Exceptional numerical and problem-solving skills
• Efficient time prioritisation and task management skills
• Ability to manage multiple projects and various team expectations and deliverables.
• Team player with strong personal skills, working with variety of team.
• Superb technical and expert knowledge in tools and systems.

What's in it for you?
• Opportunity to grow your skillset and branch into different areas e.g., Media planning, data and analytics and growth through systems and the reporting team
• Minimal client contact in your day to day
• Align with a global media powerhouse
• Birthday Leave
• UM offers up to 16 weeks Paid Parental leave for the Primary Carer and up to 8 weeks for the Secondary Carer.
• Annual Leave Reward Days
• International Remote Working policy
• Sydney office redesign & perks
• Inclusive and collaborative company culture
• Hybrid Working
• Wellness initiatives – gym, meditation sessions, EAP
• Culture initiatives – clubs, social drinks, regular events, ping pong/pool tables
• Local/global mobility
• Ongoing L&D opportunities

Be part of the future everyone is searching for. Apply to join the UM Australia team today.

Salary ranging from $70,000-80,000 inclusive of superannuation.

UM Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

As an SEO Manager you will be responsible for developing and executing best-in-class SEO strategies for your client(s). You will lead a team of executives and coordinators to ensure work is delivered on time and to a high quality. You will liaise with clients and media partners to ensure all stakeholders are strategically aligned. You will own client communications; such as WIPs, monthly reporting, and training sessions to ensure client buy-in and satisfaction.

SEO managers also play an integral role in upskilling the team by providing guidance, mentorship and support.

Success in this role is defined by -
• Ability to formulate and deliver end-to-end SEO strategies
• Ability to lead a small team and build their skills and confidence.
• Eagerness to share knowledge with the wider team and agency

KEY RESPONSIBILITIES

PERFORMANCE

• Working with your SEO Director/Lead to develop best-in-class SEO strategy for your clients' needs.
• Developing, executing, and testing strategies and optimisations, regularly reviewing results. and pulling insights that can be used to inform future strategy and testing.
• Delivering innovation to our clients through test & learn opportunities.
• Managing day-to-day team responsibilities and overall client engagement.
• Proactively looking for opportunities to upsell new scope of works.
• Assisting with pitches and tenders.
• Staying up to date on industry news and developments.
• Assisting in the development of POVs.

CLIENT

• Owning day-to-day client communications.
• Leading virtual and in-person presentations in a polished, energetic way, displaying story-telling elements throughout.
• Managing weekly/monthly/quarterly reporting, analysis and insights.
• Communicating succinctly to maintain clarity of purpose.
• Ensuring client requests are managed and delivered in a timely manner.
• Supporting the billing and finance process.
• Putting forth recommendations to clients and effectively executing and measuring.

PEOPLE

• Running the day-to-day operations on accounts and supporting the SEO Director in delivering account stewardship.
• Removing roadblocks for your team including access to tools and systems needed in their roles.
• Coordinating the day-to-day operations of your team’s delivery including effectively communicating agency goals, managing workloads, providing ongoing feedback, and supporting professional development.
• Escalating people issues to your Director and Lead as needed, including performance concerns and areas for improvement.
• Supporting hiring process and decisions if/when required.
• Championing positive traits that build connections, lean-in attitudes and naturally care about our collective team success
• Ensuring a professional, supportive and inclusive working environment

COMMERCIAL
• Taking ownership of invoicing responsibilities for the team and promptly addressing any issues that may arise.
• Sending invoices to the correct client contact in a timely manner and properly filing copies of all invoices.
• Implementing accurate financial tracking processes, including PO numbers, MBA trackers, value trackers, etc.
• Tracking all pre-bill invoices accurately and consistently.
• Communicating and resolving financial/billing issues with clients while maintaining strong relationships.

Salary ranging from $90,000-$95,000 inclusive of super

About KINESSO


KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry.


We have extensive offerings spanning across performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com


KINESSO Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples, members of our LGBTQ+ community, and people with disability are encouraged to apply.

Position Summary

The Senior Planning Manager is responsible for delivering a best-in-class planning product by blending the science of our planning tools with your media craft experience to drive the day-to-day connection planning across paid and non-paid channels ensuring required deliverables are achieved. 

Be part of a passionate, collaborative and high energy team, working closely with Strategy, Integrated Planning, Trading and Performance teams to ensure we’re delivering upon client business outcomes.

 

Job Responsibilities


Leads and develops all Creative Connections Recommendations and Connections Plans in collaboration with the trading and performance teams ensuring they deliver on the briefed business outcomes.
Incorporation of UM proprietary planning tools, such as Growth Accelerator, into the planning recommendations. 
Manages and leads planning outputs across all channels; working with strategy, trading and special business units. 
Supports the Planning Director and Group Director by managing day to day workflow;
Ensures team WIPs (Planning/Trading) are scheduled and actions allocated responsibilities post WIP.
Drives a collaborative approach with all UM departments including BUs to develop best in class media solutions. 
Ensures a strong relationship with all media partners to remain across key/upcoming opportunities and trends;
Builds strong relationships with media and performance leads
Participates in agency and group Planning initiatives ensuring best practice.
Supports Planning Director in major client planning projects across client alignment – e.g. Screens Optimisation.
Oversees financial process alongside the Senior Trading Manager to ensure monthly invoicing is in-line with the plan.
Leads Planning recommendations (in collaboration with Senior Trading Managers) for day-to-day campaign optimisations to ensure delivery against business outcomes


 

Desired Skills & Experience


5+ years experience working across media planning and execution of all channels (offline skew) with experience in team management and strong understanding of the Australian media landscape.
Someone who remains up to date with all Australian and global market trends and has an educated point of view of the impact it has on their client’s business and/or approach to the planning craft
Effective communication and collaboration with the Client team to ensure recommendations are in-line with client expectations and deliver on briefed outcomes.
Has a clear demonstration of problem solving skills and comes solutions ready. 
Competent skills in creating best practice and market leading implementation planning responses, working in conjunction with the Planning Director. 
Ensuring that our clients are delivered future focused recommendations that take into consideration projected market trends.
Lives and breathes the Planning craft and has an inherit nature to continue learning and development within the craft
Exceptional presentation skills with more senior clients, media partners and internal UM and Mediabrands stakeholders. 
Has a positive portrayal of the Planning craft internally to build presence of the discipline. 
Develops strong relationships with clients (specifically the media and performance leads)Has had exposure to Google Analytics or DMP’s in current or former roles


 

Salary range between $95,000 & $105,000 including Superannuation.

Working across one of the most innovative and exciting clients in Australia, with iconic campaigns spanning branding and performance marketing, this role is the opportunity to improve systems and operations to build better workflow for the Optus team.
This client is leading the way with their 1st party data approach, working with sophisticated technology solutions to provide best-in-market advertising solutions.
As Media Campaign Reporting Manager, you are responsible for identifying areas of automation within the teams reporting requirements and assist the teams in creating a concise brief on what is required for automated templates or solutions.
You will work with the Partnerships and client leads on client facing reporting requirements and assist in delivering and identifying ways to streamline manual inputs for greater efficiencies and uniformity across the client group.

Key Responsibilities
• Support training requirements and areas of automation for internal systems and tools to ensure efficiency and best practice within UM teams around tools and reporting.
• Lead a positive and motivating work environment while mentoring team members to produce best practice skills through training and automation solutions.
• Ensure reporting templates produced, where appropriate, are streamlined for ease of sharing across other teams to improve and consolidate reporting methods across the agency.
• Produce and deliver Optus monthly analytics report requirements for all media activity including MROI and DOMO across both consumer and SMB business.
• Provide monthly budget reconciliation and expenditure reports, as well as quarterly spend profile overviews.
• Monthly checks on invoice loading, ensuring accuracy of data and teams are adopting the agencies best practice guidelines across both offline and online.
• Work closely with Orion to deliver accurate reports and summaries to clients and internal teams.
• Become a UM expert in implementing a system to share knowledge and skills of producing best practice reporting templates and solutions.

Who you are
• Previous experience working within the media industry to understand how changes may impact on the way teams need to operate is highly desirable
• Solid understanding of the full media landscape, across both offline and online channels
• Strong reasoning and analytical skills
• Effective communication to detail
• Exceptional numerical and problem-solving skills
• Efficient time prioritisation and task management skills
• Ability to manage multiple projects and various team expectations and deliverables.
• Team player with strong personal skills, working with variety of team.
• Superb technical and expert knowledge in tools and systems.

What's in it for you?
• Opportunity to grow your skillset and branch into different areas e.g., Media planning, data and analytics and growth through systems and the reporting team
• Minimal client contact in your day to day
• Align with a global media powerhouse
• Birthday Leave
• UM offers up to 16 weeks Paid Parental leave for the Primary Carer and up to 8 weeks for the Secondary Carer.
• Annual Leave Reward Days
• International Remote Working policy
• Sydney office redesign & perks
• Inclusive and collaborative company culture
• Hybrid Working
• Wellness initiatives – gym, meditation sessions, EAP
• Culture initiatives – clubs, social drinks, regular events, ping pong/pool tables
• Local/global mobility
• Ongoing L&D opportunities

Be part of the future everyone is searching for. Apply to join the UM Australia team today.

Salary ranging from $70,000-80,000 inclusive of superannuation.

UM Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

ROLE OVERVIEW

The Investment Partnerships Manager role is a critical role in the Partnerships team, with responsibility for managing the implementation planning and buying process for their assigned clients. This responsibility includes but is not limited to optimal media partner selection through thorough evaluation and rationale, negotiating campaigns, checking preliminary and final post buy delivery, tracking performance and ensuring delivery on campaign objectives. The Investment Partnerships Manager assists the Director with the management of the Partnerships team – developing skills, evaluating performance, setting standards and managing growth.

As the front line face of Initiative’s relationship with media partners, the Partnerships team are responsible for ensuring all media owners are treated as true partners, with the respect and professionalism we expect from across our business. The Investment Partnerships Manager should guide our partners to embrace the belief that cultural experiences grow brands and to encourage our partners to deliver the best thinking in their responses to our briefs.

ROLE & RESPONSIBILITES


Responds to all client requests in a timely and accurate manner
Collaborates with Client Advice & Management team to ensure alignment with and delivery against client KPI’s
Communicates client and product progress effectively to the team and craft leads
Prepare e-mails, recommendations, buy presentations and presentations to internal teams and clients
Developing excellent presentations skills internally and to all levels in the client organisation
Prepares POVs for targeted opportunities on an on-going basis for clients to further drive their business
Fosters knowledge of client’s business and its competitors to determine sufficient advertising and media needs and ensure plans are properly executed and delivered
Displays ownership of the entire implementation process (media planning and buying) from start to finish within the team, championing deadlines both internally and externally for client base.
Demonstrates expertise in implementation planning and buying across all channels and multiple categories 
Manages the Partnerships team (Senior Executives, Executive, Associates) in the day-to-day activities for assigned clients, reviewing work for accuracy and adherence to deadlines
Provide senior-level guidance and review schedules, research, POV’s and client presentations to ensure quality product and client-readiness


QUALIFICATIONS


Tenure guideline: 5+ years of media agency planning and buying experience
Proven leadership ability and/or prior experience in supervising a team preferred
Excellent knowledge and understanding of Australian media marketplace including the role of each media, understanding key media companies and their ability to deliver on campaign requirements
Developing leadership of the implementation planning process for clients, including planning responsibilities through to optimisations, invoicing and final post delivery
Demonstrated ability to think and execute “out of the box” ideas
Exceptional media sales relationships at GSM level and developing rapport with Sales Directors to deliver competitive advantage to our clients
Advanced user across all core investment media systems and planning tools


 

Salary range between $70,000 and $90,000 including superannuation.

Working across one of the most innovative and exciting clients in Australia, with iconic campaigns spanning branding and performance marketing, this role is the opportunity to improve systems and operations to build better workflow for the Optus team.
This client is leading the way with their 1st party data approach, working with sophisticated technology solutions to provide best-in-market advertising solutions.
As Media Campaign Reporting Manager, you are responsible for identifying areas of automation within the teams reporting requirements and assist the teams in creating a concise brief on what is required for automated templates or solutions.
You will work with the Partnerships and client leads on client facing reporting requirements and assist in delivering and identifying ways to streamline manual inputs for greater efficiencies and uniformity across the client group.

Key Responsibilities
• Support training requirements and areas of automation for internal systems and tools to ensure efficiency and best practice within UM teams around tools and reporting.
• Lead a positive and motivating work environment while mentoring team members to produce best practice skills through training and automation solutions.
• Ensure reporting templates produced, where appropriate, are streamlined for ease of sharing across other teams to improve and consolidate reporting methods across the agency.
• Produce and deliver Optus monthly analytics report requirements for all media activity including MROI and DOMO across both consumer and SMB business.
• Provide monthly budget reconciliation and expenditure reports, as well as quarterly spend profile overviews.
• Monthly checks on invoice loading, ensuring accuracy of data and teams are adopting the agencies best practice guidelines across both offline and online.
• Work closely with Orion to deliver accurate reports and summaries to clients and internal teams.
• Become a UM expert in implementing a system to share knowledge and skills of producing best practice reporting templates and solutions.

Who you are
• Previous experience working within the media industry to understand how changes may impact on the way teams need to operate is highly desirable
• Solid understanding of the full media landscape, across both offline and online channels
• Strong reasoning and analytical skills
• Effective communication to detail
• Exceptional numerical and problem-solving skills
• Efficient time prioritisation and task management skills
• Ability to manage multiple projects and various team expectations and deliverables.
• Team player with strong personal skills, working with variety of team.
• Superb technical and expert knowledge in tools and systems.

What's in it for you?
• Opportunity to grow your skillset and branch into different areas e.g., Media planning, data and analytics and growth through systems and the reporting team
• Minimal client contact in your day to day
• Align with a global media powerhouse
• Birthday Leave
• UM offers up to 16 weeks Paid Parental leave for the Primary Carer and up to 8 weeks for the Secondary Carer.
• Annual Leave Reward Days
• International Remote Working policy
• Sydney office redesign & perks
• Inclusive and collaborative company culture
• Hybrid Working
• Wellness initiatives – gym, meditation sessions, EAP
• Culture initiatives – clubs, social drinks, regular events, ping pong/pool tables
• Local/global mobility
• Ongoing L&D opportunities

Be part of the future everyone is searching for. Apply to join the UM Australia team today.

Salary ranging from $70,000-80,000 inclusive of superannuation.

UM Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

ROLE OVERVIEW

The Investment Partnerships Manager role is a critical role in the Partnerships team, with responsibility for managing the implementation planning and buying process for their assigned clients. This responsibility includes but is not limited to optimal media partner selection through thorough evaluation and rationale, negotiating campaigns, checking preliminary and final post buy delivery, tracking performance and ensuring delivery on campaign objectives. The Investment Partnerships Manager assists the Director with the management of the Partnerships team – developing skills, evaluating performance, setting standards and managing growth.

As the front line face of Initiative’s relationship with media partners, the Partnerships team are responsible for ensuring all media owners are treated as true partners, with the respect and professionalism we expect from across our business. The Investment Partnerships Manager should guide our partners to embrace the belief that cultural experiences grow brands and to encourage our partners to deliver the best thinking in their responses to our briefs.

ROLE & RESPONSIBILITES


Responds to all client requests in a timely and accurate manner
Collaborates with Client Advice & Management team to ensure alignment with and delivery against client KPI’s
Communicates client and product progress effectively to the team and craft leads
Prepare e-mails, recommendations, buy presentations and presentations to internal teams and clients
Developing excellent presentations skills internally and to all levels in the client organisation
Prepares POVs for targeted opportunities on an on-going basis for clients to further drive their business
Fosters knowledge of client’s business and its competitors to determine sufficient advertising and media needs and ensure plans are properly executed and delivered
Displays ownership of the entire implementation process (media planning and buying) from start to finish within the team, championing deadlines both internally and externally for client base.
Demonstrates expertise in implementation planning and buying across all channels and multiple categories 
Manages the Partnerships team (Senior Executives, Executive, Associates) in the day-to-day activities for assigned clients, reviewing work for accuracy and adherence to deadlines
Provide senior-level guidance and review schedules, research, POV’s and client presentations to ensure quality product and client-readiness


QUALIFICATIONS


Tenure guideline: 5+ years of media agency planning and buying experience
Proven leadership ability and/or prior experience in supervising a team preferred
Excellent knowledge and understanding of Australian media marketplace including the role of each media, understanding key media companies and their ability to deliver on campaign requirements
Developing leadership of the implementation planning process for clients, including planning responsibilities through to optimisations, invoicing and final post delivery
Demonstrated ability to think and execute “out of the box” ideas
Exceptional media sales relationships at GSM level and developing rapport with Sales Directors to deliver competitive advantage to our clients
Advanced user across all core investment media systems and planning tools


 

Salary range between $70,000 and $90,000 including superannuation.

As an SEO Manager you will be responsible for developing and executing best-in-class SEO strategies for your client(s). You will lead a team of executives and coordinators to ensure work is delivered on time and to a high quality. You will liaise with clients and media partners to ensure all stakeholders are strategically aligned. You will own client communications; such as WIPs, monthly reporting, and training sessions to ensure client buy-in and satisfaction.

SEO managers also play an integral role in upskilling the team by providing guidance, mentorship and support.

Success in this role is defined by -
• Ability to formulate and deliver end-to-end SEO strategies
• Ability to lead a small team and build their skills and confidence.
• Eagerness to share knowledge with the wider team and agency

KEY RESPONSIBILITIES

PERFORMANCE

• Working with your SEO Director/Lead to develop best-in-class SEO strategy for your clients' needs.
• Developing, executing, and testing strategies and optimisations, regularly reviewing results. and pulling insights that can be used to inform future strategy and testing.
• Delivering innovation to our clients through test & learn opportunities.
• Managing day-to-day team responsibilities and overall client engagement.
• Proactively looking for opportunities to upsell new scope of works.
• Assisting with pitches and tenders.
• Staying up to date on industry news and developments.
• Assisting in the development of POVs.

CLIENT

• Owning day-to-day client communications.
• Leading virtual and in-person presentations in a polished, energetic way, displaying story-telling elements throughout.
• Managing weekly/monthly/quarterly reporting, analysis and insights.
• Communicating succinctly to maintain clarity of purpose.
• Ensuring client requests are managed and delivered in a timely manner.
• Supporting the billing and finance process.
• Putting forth recommendations to clients and effectively executing and measuring.

PEOPLE

• Running the day-to-day operations on accounts and supporting the SEO Director in delivering account stewardship.
• Removing roadblocks for your team including access to tools and systems needed in their roles.
• Coordinating the day-to-day operations of your team’s delivery including effectively communicating agency goals, managing workloads, providing ongoing feedback, and supporting professional development.
• Escalating people issues to your Director and Lead as needed, including performance concerns and areas for improvement.
• Supporting hiring process and decisions if/when required.
• Championing positive traits that build connections, lean-in attitudes and naturally care about our collective team success
• Ensuring a professional, supportive and inclusive working environment

COMMERCIAL
• Taking ownership of invoicing responsibilities for the team and promptly addressing any issues that may arise.
• Sending invoices to the correct client contact in a timely manner and properly filing copies of all invoices.
• Implementing accurate financial tracking processes, including PO numbers, MBA trackers, value trackers, etc.
• Tracking all pre-bill invoices accurately and consistently.
• Communicating and resolving financial/billing issues with clients while maintaining strong relationships.

Salary ranging from $90,000-$95,000 inclusive of super

About KINESSO


KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry.


We have extensive offerings spanning across performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com


KINESSO Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples, members of our LGBTQ+ community, and people with disability are encouraged to apply.

ROLE OVERVIEW

The Investment Partnerships Manager role is a critical role in the Partnerships team, with responsibility for managing the implementation planning and buying process for their assigned clients. This responsibility includes but is not limited to optimal media partner selection through thorough evaluation and rationale, negotiating campaigns, checking preliminary and final post buy delivery, tracking performance and ensuring delivery on campaign objectives. The Investment Partnerships Manager assists the Director with the management of the Partnerships team – developing skills, evaluating performance, setting standards and managing growth.

As the front line face of Initiative’s relationship with media partners, the Partnerships team are responsible for ensuring all media owners are treated as true partners, with the respect and professionalism we expect from across our business. The Investment Partnerships Manager should guide our partners to embrace the belief that cultural experiences grow brands and to encourage our partners to deliver the best thinking in their responses to our briefs.

ROLE & RESPONSIBILITES


Responds to all client requests in a timely and accurate manner
Collaborates with Client Advice & Management team to ensure alignment with and delivery against client KPI’s
Communicates client and product progress effectively to the team and craft leads
Prepare e-mails, recommendations, buy presentations and presentations to internal teams and clients
Developing excellent presentations skills internally and to all levels in the client organisation
Prepares POVs for targeted opportunities on an on-going basis for clients to further drive their business
Fosters knowledge of client’s business and its competitors to determine sufficient advertising and media needs and ensure plans are properly executed and delivered
Displays ownership of the entire implementation process (media planning and buying) from start to finish within the team, championing deadlines both internally and externally for client base.
Demonstrates expertise in implementation planning and buying across all channels and multiple categories 
Manages the Partnerships team (Senior Executives, Executive, Associates) in the day-to-day activities for assigned clients, reviewing work for accuracy and adherence to deadlines
Provide senior-level guidance and review schedules, research, POV’s and client presentations to ensure quality product and client-readiness


QUALIFICATIONS


Tenure guideline: 5+ years of media agency planning and buying experience
Proven leadership ability and/or prior experience in supervising a team preferred
Excellent knowledge and understanding of Australian media marketplace including the role of each media, understanding key media companies and their ability to deliver on campaign requirements
Developing leadership of the implementation planning process for clients, including planning responsibilities through to optimisations, invoicing and final post delivery
Demonstrated ability to think and execute “out of the box” ideas
Exceptional media sales relationships at GSM level and developing rapport with Sales Directors to deliver competitive advantage to our clients
Advanced user across all core investment media systems and planning tools


 

Salary range between $70,000 and $90,000 including superannuation.

Position Summary

The Senior Planning Manager is responsible for delivering a best-in-class planning product by blending the science of our planning tools with your media craft experience to drive the day-to-day connection planning across paid and non-paid channels ensuring required deliverables are achieved. 

Be part of a passionate, collaborative and high energy team, working closely with Strategy, Integrated Planning, Trading and Performance teams to ensure we’re delivering upon client business outcomes.

 

Job Responsibilities


Leads and develops all Creative Connections Recommendations and Connections Plans in collaboration with the trading and performance teams ensuring they deliver on the briefed business outcomes.
Incorporation of UM proprietary planning tools, such as Growth Accelerator, into the planning recommendations. 
Manages and leads planning outputs across all channels; working with strategy, trading and special business units. 
Supports the Planning Director and Group Director by managing day to day workflow;
Ensures team WIPs (Planning/Trading) are scheduled and actions allocated responsibilities post WIP.
Drives a collaborative approach with all UM departments including BUs to develop best in class media solutions. 
Ensures a strong relationship with all media partners to remain across key/upcoming opportunities and trends;
Builds strong relationships with media and performance leads
Participates in agency and group Planning initiatives ensuring best practice.
Supports Planning Director in major client planning projects across client alignment – e.g. Screens Optimisation.
Oversees financial process alongside the Senior Trading Manager to ensure monthly invoicing is in-line with the plan.
Leads Planning recommendations (in collaboration with Senior Trading Managers) for day-to-day campaign optimisations to ensure delivery against business outcomes


 

Desired Skills & Experience


5+ years experience working across media planning and execution of all channels (offline skew) with experience in team management and strong understanding of the Australian media landscape.
Someone who remains up to date with all Australian and global market trends and has an educated point of view of the impact it has on their client’s business and/or approach to the planning craft
Effective communication and collaboration with the Client team to ensure recommendations are in-line with client expectations and deliver on briefed outcomes.
Has a clear demonstration of problem solving skills and comes solutions ready. 
Competent skills in creating best practice and market leading implementation planning responses, working in conjunction with the Planning Director. 
Ensuring that our clients are delivered future focused recommendations that take into consideration projected market trends.
Lives and breathes the Planning craft and has an inherit nature to continue learning and development within the craft
Exceptional presentation skills with more senior clients, media partners and internal UM and Mediabrands stakeholders. 
Has a positive portrayal of the Planning craft internally to build presence of the discipline. 
Develops strong relationships with clients (specifically the media and performance leads)Has had exposure to Google Analytics or DMP’s in current or former roles


 

Salary range between $95,000 & $105,000 including Superannuation.

Working across one of the most innovative and exciting clients in Australia, with iconic campaigns spanning branding and performance marketing, this role is the opportunity to improve systems and operations to build better workflow for the Optus team.
This client is leading the way with their 1st party data approach, working with sophisticated technology solutions to provide best-in-market advertising solutions.
As Media Campaign Reporting Manager, you are responsible for identifying areas of automation within the teams reporting requirements and assist the teams in creating a concise brief on what is required for automated templates or solutions.
You will work with the Partnerships and client leads on client facing reporting requirements and assist in delivering and identifying ways to streamline manual inputs for greater efficiencies and uniformity across the client group.

Key Responsibilities
• Support training requirements and areas of automation for internal systems and tools to ensure efficiency and best practice within UM teams around tools and reporting.
• Lead a positive and motivating work environment while mentoring team members to produce best practice skills through training and automation solutions.
• Ensure reporting templates produced, where appropriate, are streamlined for ease of sharing across other teams to improve and consolidate reporting methods across the agency.
• Produce and deliver Optus monthly analytics report requirements for all media activity including MROI and DOMO across both consumer and SMB business.
• Provide monthly budget reconciliation and expenditure reports, as well as quarterly spend profile overviews.
• Monthly checks on invoice loading, ensuring accuracy of data and teams are adopting the agencies best practice guidelines across both offline and online.
• Work closely with Orion to deliver accurate reports and summaries to clients and internal teams.
• Become a UM expert in implementing a system to share knowledge and skills of producing best practice reporting templates and solutions.

Who you are
• Previous experience working within the media industry to understand how changes may impact on the way teams need to operate is highly desirable
• Solid understanding of the full media landscape, across both offline and online channels
• Strong reasoning and analytical skills
• Effective communication to detail
• Exceptional numerical and problem-solving skills
• Efficient time prioritisation and task management skills
• Ability to manage multiple projects and various team expectations and deliverables.
• Team player with strong personal skills, working with variety of team.
• Superb technical and expert knowledge in tools and systems.

What's in it for you?
• Opportunity to grow your skillset and branch into different areas e.g., Media planning, data and analytics and growth through systems and the reporting team
• Minimal client contact in your day to day
• Align with a global media powerhouse
• Birthday Leave
• UM offers up to 16 weeks Paid Parental leave for the Primary Carer and up to 8 weeks for the Secondary Carer.
• Annual Leave Reward Days
• International Remote Working policy
• Sydney office redesign & perks
• Inclusive and collaborative company culture
• Hybrid Working
• Wellness initiatives – gym, meditation sessions, EAP
• Culture initiatives – clubs, social drinks, regular events, ping pong/pool tables
• Local/global mobility
• Ongoing L&D opportunities

Be part of the future everyone is searching for. Apply to join the UM Australia team today.

Salary ranging from $70,000-80,000 inclusive of superannuation.

UM Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.