Total 5 sales manager job vacancies in TAS - Hobart & Southern Tasmania

All about the role

A rare opportunity to join and lead the of Mr Good Guy.  A pivotal role in the business, the role reports to the Hotel Operations Manager.  The role will suit someone looking to expand or take the next step in their career.   This is a full-time role that will require flexibility with working mornings, nights and weekends.  A sneak peak of what the role entails:

• A full-time role, reporting to the Hotel Operations Manager;
• Ensuring that rosters are compliant with business demands and budgeted manning guides;
• On-boarding and training of all new and current staff, ensuring support is provided to the team at all times;
• Bring a creative element to the venue and work closely with the broader team to curate quarterly promotions;
• Monitor all daily sales, ordering, and costs for the venue;
• Maximising revenue growth opportunities
• Work in conjunction with all stakeholders to ensure smooth venue operations and functions;
• Liaise with the kitchen team regarding menu changes, selling strategies, customer feedback and service issues.

ALL about the role:

• Plan, develop and implement promotional strategies and marketing plans.​

• Upholding the portfolio brand standards, maximizing profitability, meeting targets and exceeding clients' needs​

• Work collaboratively with the entire Sales & Marketing team to achieve overall business objectives.​

• Understand competitor strengths and ongoing sales activities​

• Liaise with the Accor National Sales team to ensure access to key accounts and maximize any sales opportunities.​

• You will guide and lead other team members to succeed in setting goals. 

What you'll be doing:

• Use the hotel systems to process and input all reservations types in an accurate and efficient manner.
• Maintain a positive selling approach to maximise yield in both occupancy and rates.
• Possess strong organisational skills and ability to prioritise workflow and workload individually and across the team.
• Respond to guest calls according to hotel policy and ensuring an outstanding guest experience.
• Co-ordinate group reservations.
• Ensure arrivals list is checked on a daily basis to displaying correct rate and market codes.
• Ensure accurate data is recorded for all reservations.

• Business Development and Account Management within multiple market segments focusing on increasing demand and conversion.
• Implementation of personal sales call plan program with regular follow up on effectiveness, change where appropriate to respond to market business needs
• Conduct Market Research to source new business
• Proactively selling Accor products and services
• Maintain effective communication with the Director of Commercial providing market intelligence on a regular basis and understanding of competitor strengths weaknesses and ongoing sales activities
• Liaise with Accor National Sales to ensure hotels has access to key accounts and maximise any sales opportunities.
• Assist in developing sales strategies across market segments and implement and monitor effectiveness of same.
• Develop and maintain relationships with third party partners
• Participate and represent hotel at key industry / trade events that will ensure an appropriate return on investment.
• Have a complete understanding of the Hotel’s sales vision, its products, services, and rate structure to fulfil business objectives. 
• Maintain existing customer base to ensure their business is retained by building and developing relationships.
• Ensure penetration of existing accounts to establish greater awareness of hotel and group products/series to maximize sales opportunities.
• Identify and convert sales leads into new business opportunities.

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day. 
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.