Total 20 job vacancies by AccorCorpo

Your role will be to provide high-level administrative and strategic support our to Chief Development Officer & Head of Accor Apartments & Realty and the broader development team.  Naturally proactive, you will ensure seamless coordination and execution of their daily activities. As a trusted partner, you will be managing schedules, communications, and supporting on projects to optimize the executive's effectiveness.

Key Responsibilities:

Administration:

• Manage the Chief Development Officer & Head of Accor Apartments & Realty’s calendar and travel arrangements, ensuring efficiency across time zones
• Prepare agendas, take minutes, and organize meetings and conferences
• Maintain an efficient e-filing system and handle general office tasks
• Support the coordination of team projects and events

Communication:

• Manage calls, emails, and inquiries, acting as the Chief Development Officer & Head of Accor Apartments & Realty’s first point of contact
• Build and maintain relationships with internal and external stakeholders
• Prepare and send communications to properties and business units
• Ensure timely follow-up on action items

Financial Administration:

• Process invoices and expense claims (using Concur)
• Liaise with the finance team and other internal departments with regard to payments, recharging, approvals or enquiries

You will play a pivotal role in shaping the Pacific Loyalty strategy, driving programme performance, and delivering exceptional member experiences. Focus on growing loyalty programmes through member acquisition, retention initiatives, and fostering a strong in-hotel loyalty culture.

This role is responsible for:

• Champion the ALL – Accor Live Limitless programme in the Pacific, localising and delivering its value proposition across hotels, guests, members, and the wider community.
• Collaborate with MEA APAC teams to develop and execute Pacific marketing strategies, driving member acquisition, engagement, and retention.
• Lead and support loyalty operations through strategic improvements, reporting, training, and communication of ALL programme performance, working with two direct reports to ensure delivery and member satisfaction.
• Collaborate with regional and hotel teams to drive member recruitment, benefit compliance, programme updates, and effective use of loyalty tools such as HotelLink, LUKE, and ACDC.
• Develop and implement innovative training tools, member experience audits, and engagement initiatives to foster a strong loyalty culture and enhance programme outcomes across the Pacific.
• Represent loyalty at owner meetings, monitor market trends, and identify opportunities to enhance the value of ALL, Accor Plus, and Accor Vacation Club programmes.
• Act as the loyalty systems expert, creating SOPs and processes to support benefit compliance, and collaborating with hotel operations and training teams to implement localised programme updates across the Pacific.
• Develop and implement staff training, best practices, and consistent procedures, while communicating programme updates and delivering quarterly webinars on loyalty initiatives to hotel teams.
• Oversee financial management by establishing procedures, managing budgets, coordinating suppliers, and ensuring all activities align with Accor’s financial objectives.
• Lead and inspire the team by embodying Accor’s values, empowering high performers, fostering innovation, and actively coaching to create a cohesive, motivated work environment.
• Drive recruitment, retention, and career development by identifying leadership talent and supporting team members’ growth towards shared goals.

Your role will be to provide high-level administrative and strategic support to our Senior Vice President, Talent & Culture and the broader senior T&C leadership team.  Naturally proactive, you will ensure seamless coordination and execution of their daily activities. As a trusted partner, you will be managing schedules, communications, and supporting on projects to optimize the executive's effectiveness.

Key Responsibilities:

Administration:

• Manage the SVP’s calendar and travel arrangements, ensuring efficiency across time zones
• Prepare agendas, take minutes, and organize meetings and conferences
• Collaborate with the T&C team on reports, presentations, and project coordination
• Maintain an efficient e-filing system and handle general office tasks
• Support the coordination of T&C projects and events
• Compile weekly T&C activity reports for the SLT

Communication:

• Manage calls, emails, and inquiries, acting as the SVP’s first point of contact
• Build and maintain relationships with internal and external stakeholders
• Prepare and send communications to properties and business units
• Ensure timely follow-up on action items

Financial Administration:

• Process invoices and expense claims (using Concur)
• Liaise with the finance team and other internal departments with regard to payments, recharging, approvals or enquiries

Key Skills & Attributes:

• Strong knowledge of Microsoft Outlook, Office, and Excel
• Ability to manage complex scheduling across time zones
• Excellent organizational, time management, and multitasking skills
• Strong interpersonal and communication skills
• Ability to handle sensitive information with discretion
• Service-oriented with a keen eye for detail
• Flexibility to adapt to changing priorities and needs
• Strong teamwork skills and the ability to collaborate effectively with diverse groups

Novotel Sydney Darling Square is seeking an exceptional General Manager to lead and oversee all aspects of the hotel, while embodying the Novotel brand's commitment to quality and guest satisfaction. As a dynamic, results-oriented leader with a proven background in hospitality, you will inspire and guide a passionate team to deliver outstanding service and ensure the continued success of this vibrant property. This is a fantastic opportunity for an ambitious and highly motivated individual to take the reins of a thriving hotel, driving performance and innovation while maintaining an engaging, collaborative environment. 

You will be responsible for: 

• Leading, motivating, and mentoring a talented team of hospitality professionals to support their personal growth and contribute to the overall success of Novotel Sydney Darling Square 

• Developing and executing strategic plans to drive revenue, enhance operational efficiency, and elevate the guest experience 

• Collaborating with all departments to ensure the achievement of operational targets and seamless service delivery 

• Overseeing sales and marketing initiatives to maximise occupancy, drive revenue, and enhance hotel visibility 

• Championing a culture of employee engagement, fostering a collaborative, inclusive

Reporting to VP Finance Pacific, you will be responsible for managing and overseeing Corporate Accounting and Tax in the Pacific Region. This role includes developing and implementing financial and operational strategies, as well as establishing and monitoring controls to safeguard company assets and ensure accurate financial reporting.

• Accounting/Reporting: Oversee all Corporate Consolidation & Accounting for the AAPC Group, including IFRS technical aspects, financial accuracy for subsidiaries and foreign operations, Equity accounting, IFRS16 Lease accounting, hotel fee accuracy, impairment tests, month-end and year-end processes, ledger entries, intercompany reconciliations, and financial system improvements.
• Accounts Payable: Ensure processes of Accounts Payables through Shared Services, accurate coding and timely payment of invoices, and supervision of the recharges process.
• Tax: Ensure all statutory obligations (tax returns, GST, indirect taxes) for AAPC Limited and its subsidiaries and related entities in Australia are met, with accurate regulatory compliance, tax provision review, and tax planning oversight
• Planning: Develop financial and tax strategies while participating in the forecasting and budgeting process with the FP&A team.
• People: Develop and manage regional finance teams by recruiting and supporting career progression, while ensuring a smooth transition to the Shared Services model.

You will be supporting the Director Commercial Australia in driving hotel performance and achieving key commercial KPIs. Manage a portfolio of hotels, assist Operational leaders, and help develop commercial skills with our hotel teams. Lead hotel pre-opening projects in collaboration with Sales, Marketing, Distribution, Revenue, and Communication teams. Analyse results, propose improvements, and ensure the effective use of Accor tools and processes.

This role is responsible for:

• Implementing the strategic direction from the Accor Pacific Office, MEA APAC, and Central Offices
• Support hotels in building robust budgets, creation of business and channel plans that drive above-market performance.
• Collaboration with Operational leaders and in hotel commercial teams to leverage and activate commercial initiatives
• Analyse commercial performance providing recommendations to enhance performance across a range of channels and systems
• Support training, coaching and talent development of hotel commercial teams
• Onboard new hotels and oversee development of appropriate commercial plans including pre-opening, and hotel business plans
• Support key supplier relationships, assist managing major precinct tenders, and support new business opportunities with existing and potential clients across the region.
• In depth market knowledge across geographies supporting properties to maximise commercial opportunities

This role is responsible for leading and executing sponsorship marketing efforts across the Pacific Region to increase brand awareness and consideration, engage loyalty members, and ultimately drive direct revenue growth. Key responsibilities include managing major sponsorships such as Accor Stadium and Qudos Bank Arena in Sydney Olympic Park to maximize their value, as well as overseeing marketing initiatives and events across various commercial partnerships in sports and entertainment.

• Manage sponsorships portfolio focusing on Accor Stadium, Qudos Bank Arena and sports partners, to drive direct bookings, loyalty, and brand awareness.
• Oversee the fulfillment of sponsorship deliverables, including branding, promotion, and event participation.
• Organise and execute events for loyalty members and VIPs, including ticketing, and resource casual team members for support.
• Collaborate with digital teams and partners to create and manage a content calendar, plan emails, and execute social media strategies.
• Close liaison with internal and external stakeholders In the creation and delivery of sponsorship campaigns.
• Ongoing and accurate reporting on sponsorship and events initiatives across the region.

Join our dynamic team as an HR Business Partner, where you'll leverage your experience collaborating with a Centre of Excellence and navigating a Matrix organization. You will play a crucial role in aligning HR initiatives with corporate goals, partnering with leaders across diverse regions to implement effective Talent & Culture programs. Your expertise will help us drive strategic HR solutions that meet the unique needs of our Pacific Corporate office.

You will utilize your strong knowledge of Human Resources and Industrial Relations principles, as well as your familiarity with employment laws in Australia and New Zealand. You'll have the opportunity to execute global HR programs in partnership with our CoE, ensuring consistent delivery across multiple regions. Your project management skills will be vital as you lead initiatives and foster collaboration among various business divisions.

With a commitment to inclusivity and a high-performance culture, you will support Accor’s ESG initiatives while driving positive change within the organization. If you have a proven track record in Talent & Culture, a passion for business partnering, and at least seven years of experience, we invite you to apply and be part of our journey to create an engaging workplace for all.

This role is pivotal in driving the expansion of Hospitality Services & Lounges and serves as a strategic Business Partner to the business unit. The position requires prompt delivery of proposals and stakeholder responses, optimizing the chances of securing new deals.

• Strategic Responsibilities and Relationships: Drive AccorHotels' growth strategy in the Pacific by building key industry relationships, pursuing cross-sell opportunities, securing off-market deals with agents and brokers, generating new business leads, and targeting industries for hotel development as complementary to their core business.
• Development Pipeline: Secure and expand AccorHotels' development pipeline across Australia by responding to RFPs, preparing and reviewing forecasts, and negotiating management agreements to achieve optimal outcomes.
• Deal Compliance: Ensure all deals comply with internal protocols, undergo legal review before execution, meet commercial parameters like ROI and IRR, and keep key Pacific Extended EXCOM members informed during negotiations.
• Financial Performance: Understand the value Accor brings to clients and the ROI for customers and partners, structure favorable commercial terms to secure the pipeline, and evaluate the financial impact on AccorHotels for all activities and commitments
• Market insights: Monitor key market trends, build partnerships with relevant stakeholders, and analyse competitors to identify potential acquisition opportunities

Act as an AccorHotels ambassador by enhancing the company’s image and reputation, representing AccorHotels to key suppliers and partners, and actively promoting the brand's special offers, services, and facilities.

• Work from home role - 20hrs per week, shifts available Mon-Fri, between 8.30am and 5pm
• Paid, in person training in Parramatta from the 19th August (1 week)
• Monthly connection days required - just one shift per month, in either Parramatta or Wollongong
• $27.30 an hour + Super + Uncapped commissions + Employee Discounts

Our Company

Accor is the largest Hotelier Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle across 40+ brands. Accor is proud to share that we have been named one of the best companies to work for in Australia, having been recognised as a 2024 5-Star Employer of Choice (500+ employees) by HRD Australia for the second consecutive year in a row.

About The Business

Celebrating 30 years in 2024, with a growing team of over 600 employees responsible for a community of over 402,000 smart travelers and lifestyle enthusiasts. Accor Plus is the most expansive travel, dining and lifestyle loyalty program in Asia Pacific tailored specifically for Accor hotels, providing exclusive member benefits, events and experiences at Accor properties across Asia Pacific.

About The Role

As a Loyalty Sales Consultant, you will call recent guests of Accor, inviting them to a FREE night stay at our hotels. In addition to the free stay, guests can also enjoy up to 50% off Accor room bookings & dinning, if they agree to sign up to our Loyalty Member Program.

Reporting to the Program Manager, you will be part of the Accor Plus Sales team, helping grow the Accor Plus Membership program across Australia. More specifically, you will:

• Make outbound calls from your home, to verified leads, who have stayed at an Accor hotel
• Use Accor Plus sales techniques to discover needs & close sales
• Ask our customers & members for any referrals they’d like to recommend

About You

Our ideal candidate needs to be a people person, who loves connecting with customers over the phone. To be successful in this role, you must:

• Be confident making outbound calls, to recent guests of Accor Hotels
• Excited about working in a sales environment, with achievable targets & uncapped commissions
• Able to attend in person training at our Parramatta office from the 19th of August to the 23rd of August, from 9am to 3.30pm. 
• Comfortable coming to the Parramatta or Wollongong office once per week for your first 4 weeks post training, and then just once per month after your first month on the job

Why Us?

Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include

• Uncapped cash commissions & other sales bonuses
• FREE Accor Employee discounts  
• Flexible hours, work predominately from home

The Digital Media Manager, Pacific will implement and analyze Accor’s media strategies in the region, aligning with MEA APAC objectives. This role requires strategic thinking and excellent communication skills to support new and existing media partnerships, enhance Accor’s media presence, and work with global media teams and agencies to maximize partnerships with Google, Meta, Microsoft, and Amazon.

Key Responsibilities

Executing and optimizing Paid Media by briefing and challenging agencies to create innovative media plans, ensuring alignment on measurable media KPIs, conducting research and audience analysis for targeting, and sharing best practices to enhance media performance across the region.

Collaborating with Global Media & HUB Ecommerce/Marketing teams to reach business and campaign objectives and priorities by measuring and optimizing paid media with Accor's tools (Tableau, Sprinklr), rapidly adopting global partnerships and objectives while tailoring to local needs, ensuring alignment with company strategies, and supporting tracking and attribution of media activities for ongoing investment.

Strengthening Media Partner relationships on behalf of Accor by participating in partner calls to boost performance and discover new opportunities, tracking media trends and competitors in key markets, and using a test-and-learn approach while negotiating co-funded media pilots.

Managing Media investments and Accounting Requirements by managing the budget and financial processes to meet guidelines, adhering to internal accounting procedures, identifying local business needs for visibility, and consolidating and managing local budget sources and fees.

Supporting growth & innovation by staying current with digital media trends, competition, and new channels, supporting transversal projects on data-sharing and cookieless targeting, adapting campaign reporting templates, managing multiple projects, and completing required training while identifying new upskilling opportunities.

We are seeking a meticulous and dedicated Accounts Payable Specialist to join our finance team on a 12 month fixed term contract. The successful candidate will ensure absolute accurate and timely processing of invoices and payments, maintaining a high standard of compliance with company policies.

Responsibilities:

• Responding to suppliers queries in a timely manner, to satisfy their requests, while considering Accor’s payment cycles.
• Communication with Pacific Office and hotel queries on status of invoice payments.
• Verify and capture invoice data in Concur Invoice.
• Facilitate new supplier credential verification using EFTSure.
• Ensure invoice accuracy, correct GST, account codes, bank details, and approved purchase orders.
• Review corporate credit card and employee reimbursements.
• Prevent duplicate accounting or payments.
• Process foreign currency invoices outside of Concur Invoice.
• Post cashbook journals for payments promptly.
• Process monthly expense claims in Concur.
• Compile FCM data for accurate GL posting and payments.
• Set up foreign currency and EFT payments.
• Perform supplier reconciliations and address vendor payment queries.
• Assist with standard and ad-hoc supplier invoice recharges.
• Account for gift-card redemption and complete balance sheet reconciliations.
• Support FBT transactions reporting and anti-corruption controls.
• Contribute to finance team meetings, system improvements, and training programs.

As General Manager at ibis Sydney Barangaroo, you will spearhead the operation of one of Sydney's most vibrant and sought-after economy hotels.

Your role will encompass a wide range of responsibilities aimed at ensuring the seamless functioning of the hotel and the delivery of exceptional guest experiences. From overseeing day-to-day operations to setting and implementing strategic objectives, you will play a pivotal role in driving the hotel's success. Your leadership will inspire and empower a team of dedicated professionals, fostering a culture of excellence and collaboration. You will also be the face of the hotel and involved in the operation, cultivating strong relationships with guests, partners, and stakeholders to uphold the reputation of ibis Sydney Barangaroo as a premier destination for both business and leisure travellers.

This is an exciting opportunity for a seasoned hotel professional to make their mark on Sydney's hospitality scene and lead a team to new heights of success and innovation.

Responsibilities for the role include:

• Leading the overall management and strategic direction of ibis Sydney Barangaroo
• Building and maintaining relationships with key stakeholders, predominantly owners, guests, and suppliers
• Ensure long term profitability of the operational departments and the hotels, maximising revenue and yielding opportunities.
• Conduct regular analysis on all departments to continuously improve productivity, quality, market competitiveness and service standards.
• Develop, inspire, and lead team members to create a great place to work that embodies our Heartist culture.

Getting to know the role and your responsibilities

• Develop and implement strategic category management plans that identifies key opportunities to drive value to the business;
• Establish, monitor, and implement suppliers’ key service levels and performance enablers for key service categories;
• Proactively gain and maintain knowledge of respective supply markets and commodity pricing movements;
• Manage tender process in Scanmarket, evaluate supplier proposals, and presenting the commercial summary & recommendations for stakeholder approval;
• Work closely with internal stakeholders to furnish service level agreements with nominated suppliers that responds to both corporate and hotel level expectations;
• Manage the roll-out of the national agreement with the hotel’s network;
• Respond to hotel requests and inquiries in a timely manner; and
• Provide escalation points to solve any issues between hotels and suppliers.

An exciting opportunity has become available for a Director Digital & Ecommerce, Pacific to join our team. This role will be based in Sydney and will be reporting directly to the VP Commercial, MEA with SVP Digital & Ecommerce, MEA APAC as the role’s matrix manager. The primary mission of this role mission is to elevate the digital performance of all hotels within the region. You will play a pivotal role in driving revenue growth, optimizing channel strategies, ensuring rate parity, and championing best practices defined by the Digital & E-commerce Centre of Excellence in MEA APAC. Your influence will extend across various stakeholders, and you will serve as the foremost advocate for digital and e-commerce excellence throughout the MEA region. 

Getting to know the role and your responsibilities: 

• Channel Mix Strategy: Develop and execute a comprehensive channel mix strategy, emphasizing direct web and indirect web contribution, to maximize revenue for all hotels in MEA. 

• Best Practice Adoption: Ensure that all hotels within the region adhere to digital and OTA best practices established by the Digital & E-commerce Centre of Excellence in MEA APAC. 

• Pricing and Rate Parity: Oversee hotel pricing strategies to align with Accor's overall strategy and ensure rate parity across distribution channels. Monitor the Distribution Health score to optimize opportunities for direct channels. 

• Stakeholder Engagement: Collaborate effectively with internal stakeholders, including Commercial Directors, Vice Presidents of Operations (VPOs), General Managers, and in-hotel commercial team members, to align digital strategies with business objectives. 

• OTA and Partner Connectivity: Serve as the primary point of contact and support for hotels regarding OTA relationships, account management, and marketing activations. 

• Voice of the Centre of Excellence (CoE): Act as the key spokesperson for the Digital & E-commerce Centre of Excellence, representing its interests and promoting its vision throughout the MEA region. 

• Training and Development: Curate and deliver comprehensive Digital & E-commerce training programs to educate and empower relevant stakeholders across the region, including property-level teams. 

• OTA Relationships: Cultivate and maintain direct relationships with all pertinent OTAs, both locally and across the MEA region, to optimize collaboration, run campaigns and drive channel performance. 

• Standards Implementation: Ensure the regional and global digital and e-commerce standards set by Accor are consistently implemented across the entire portfolio of hotels within the MEA region. 

An exciting opportunity has become available for a Director of Marketing & Guest Experience, Pacific to join our team. This role will be based in Sydney and will be reporting directly to the SVP Commercial, Pacific. This role is responsible for driving operational excellence and performance of Brand and Guest Experience KPI’s for Pacific. The position is responsible for defining strategies to improve brand compliance, guest quality metrics and hotel performance across all related KPI’s. The role will lead the deployment of all marketing and guest experience projects within the Pacific region. The position will lead a team of in-country Marketing & Guest Experience performance teams and will interact closely with MEAPAC Brand Management and Marketing Specialist teams. This role is also responsible for defining, co-creating, and executing the strategy for training of new hotels and ongoing learning and development of our operating network. 

Getting to know the role and your responsibilities: 

Brand Marketing 

• Manage a team of in-country Marketing Performance teams, driving achievement and operational excellence across all related KPI’s.  

• Drive regional performance of Brand Audits and related action plans, being fully conversant of brand audit criteria across Premium, Midscale and Economy brands (LQA, BARE). 

• Co-create Learning & Development plans for hotel marketing talent. 

• Act as the lead for marketing support for Operations, Commercial and support teams. 

• Coordinate rollout of brand programs in Pacific, with the support of Marketing Specialist teams.  

• Create guidelines for onboarding and support of hotel Marketing teams. 

• Directly manage a portfolio of hotels, fully supporting the Marketing & Guest Experience functions for this perimeter. 

• Support Brand Marketing Specialist teams on F&B, Development and Design & Technical Services product & design queries 

• Be fully conversant with ALL and individual Accor brands, their standards and their DNA and ensure that the brand integrity is retained in all communications and key identity elements, managing brand compliance with the field to grow our brand equity. 

Guest Experience  

• Drive regional performance of all Guest Quality metrics, including RPS & NPS.  

• Monitor and drive use of systems and tools, including I-Auditor, ACDC, Pulse. 

• Manage a team of in-country Guest Experience teams. 

• Facilitate refresher training for in-country Guest Experience teams, and hotel teams.

An exciting opportunity has become available for a Design & Technical Services Manager, Pacific to join our team. You will be responsible for the interpretation of incoming project opportunities, ongoing project management and proposal of design concepts to improve product delivery across the Pacific region.  

Getting to know the role and your responsibilities.

• Prepare the project hotel space program and analyse spatial requirements to ensure efficiency and functionality.
• Coordinate and integrate the information supplied by Accor experts (standards and specifications for design, construction, MEP & specialized equipment and OS&E)
• Provide Development assistance such as area scheduling (space planning), project programming and reviewing of plans, layouts and project documentation for all premium, mid-scale and economy brands.
• Review, offer potential improvements and approve design documentation.
• Attend regular project team meetings to ensure that the AccorHotels standards (design, operation, maintenance, etc.) of the different hotels are met.
• Propose opportunities / design concepts for improvements to core brand standards.
• Assist during the pre-opening phase including defect inspection, and handover review.
• Maintain awareness of market leading technologies and concepts required to ensure future proofing of design development.

Do you have an interest in Interior Design or a thirst for Project Management? Then this role within the Design & Technical Services team will provide the perfect combination.

With a heavy emphasis on project-based work, the team are now looking for a Sydney based Administration Assistant who wants to roll up their sleeves and jump straight into a vast array of interesting tasks that will be critical to the delivery of many exciting projects, as well as ensuring the day-to-day departments runs smoothly.t

Getting to know the role and your responsibilities:

• provide administration assistance and support in all aspects of administration. works for the Vice President Design & Technical Services & the wider DT&S Team. 
• liaise and collaborate with other departments and global teams on various tasks as necessary.
• Management of project invoicing and tracking.
• You’ll be an integral resource for the FF&E|OS&E Project Solutions team & be involved in the pre-opening phase of a Hotel Opening.
• Conduit between suppliers & Project stakeholders from conception to completion during the planning, product selection.
• Opportunity to travel interstate for the installation phase if required.
• This role will suit a clear communicator with excellent attention to detail, who is self-motivated and has demonstrated experience in exceeding internal and external client expectations.

You will be responsible for seeking out development opportunities for Accor within the Pacific and supporting the Vice President of Development Pacific & Chief Development Officer Pacific in securing the growth of our network.

You will have the ability to understand and navigate complex stakeholder environments within a global environment and the ability to think strategically, be highly flexible and able to respond effectively to change.

You will have a passion for hotel operations, strong personal integrity and be a confident and articulate communicator who is comfortable with negotiations, relationship building  and networking.

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