CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. Australia, along with Dubai, are the priority markets. Join the business that's changing the way Australians buy and sell cars! High volume business with huge growth opportunities!
Just imagine a truly Amazon-like experience where you can search, purchase, get financing and arrange delivery fully online. The car shows up at your doorstep to either love or return at no cost. Every car passes a 300 point inspection report and comes with a 6 month warranty. We own our cars, which allows us to guarantee quality. Our #1 goal is to deliver exceptional customer experience. Let's make buying cars a truly joyous and painless experience. This becomes possible due to one of a kind reconditioning facility that is built for scale and quality.
About the role:
As our Brisbane Workshop Manager your main goal is to successfully operate and deliver a world class car refurbishment facility. This amazing opportunity sees you run an end to end reconditioning facility inclusive of Mechanical, Roadworthy, Paint shop, PDR, Detailing and Photography.. This includes top quality equipment - brand new hoists, detailing equipment, photobooth and Paint booth setup.
You will pioneer the future of used car repair, leveraging the latest technologies and management techniques to build a collaborative culture that delivers best in class efficiencies from the workshop.
You will report to the Brisbane Head of Refurbishment and work closely with the broader management team.
Responsibilities include:
- Successfully manage a large multi brand used car workshop – currently operating at 200 cars per month, but sized to deliver 300 used cars per month
- Owning core KPIs for Brisbane: Cost of reconditioning, number of cars prepared monthly, quality metrics
- Manage end to end operations of the workshop
- Work with the Head of Refurbishment to develop and grow a leadership team as we scale our operations
- Be a member of our Brisbane operations leadership team
- A reputation for being one of the best Operations Managers in Brisbane with the stats to back it up
- Someone who can get his hands dirty in the details, run large effective teams and lead by example
- 6+ years of experience across industries and leading teams. Experience of running an automotive workshop would be a big bonus
- Strong acumen to understand the customer pulse - what does the market want and how much to recondition cars to ensure maximum customer satisfaction without blowing out costs
- A passion that extends beyond operational work - you will own the end to end process. A keen eye for detail is crucial to keep the production line moving
- An ability to think outside the box, we pride ourselves on bringing new ideas and technologies in to the game
- An ability to build a collaborative culture that isn’t bound by ‘how it is done elsewhere’ - we will employ new technology to assist our operations and be constantly implementing the team’s ideas to improve how we operate
- Solid financial acumen as it relates to the running of a large workshop facility
- A personal mindset that anything is possible with the right people, innovation, technology and process
- Excellent ability to collaborate and apply a cross-functional mindset