Total 2,455 qa manager job vacancies in Others category in melbourne or sydney

• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.

• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.

About you

• Experience with local market knowledge in hospitality industry.
• Passion, interest and confidence in coffee, wine & spirits with a focus on locally sourced product, ensuring quality and consistency of our offering.
• A commitment to providing exceptional experiences for our guests.
• Exceptional leadership skills with demonstrated results in developing and motivating teams, your lead by example approach will be infectious.
• Responsible Service of Alcohol (RSA) Certificate.
• A high standard of grooming and presentation.
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends.

What you will be doing?

• Assist in leading, mentoring and training the Food & Beverage Operations team.
• Supervise and delegate duties, ensure brand standards are maintained.
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal.

Seeking an experienced and motivated GP Relationship Manager to develop new and strengthen existing partnerships between our practices, visiting the General Practitioner and medical specialists’ community in the Melbourne metropolitan area.

As part of the Scope Healthcare network, you will be an integral member of the Marketing and Business Development Team, acting as the key point of contact for GPs, and other health professionals to drive growth through the promotion of our services, navigating access to services and improving communication between our practices, the specialists we work with, and primary care.

As the GP Relationship Manager, your responsibilities will include, but not limited to:

• Leading a culture of excellence in customer service with doctors, practice managers, internal and external stakeholders.
• Clear, relevant and regular interaction with key General Practices to build relationships and promote our service offerings and specialists.
• Maintaining comprehensive records of daily activities and progress.
• Daily activity reporting including measurement against the agreed KPIs, linked specifically to GP engagement, sales, and the number of referrals, which includes providing insight into the effectiveness of existing referral growth strategies, defining new opportunities and identifying & targeting prevailing gaps in the market.
• Working closely with the Marketing & Business Development Manager to align GPs and community relationships with the business plans and service development.
• Developing targeted referral growth activity plans for newly accredited, growing and established GPs & specialists.
• Liaising with the Marketing & Business Development Manager, providing stakeholder feedback and highlighting opportunities for service improvement.
• Developing a robust annual GP engagement calendar, including accredited education meetings, practice lunches and “meet and greet” networking sessions.
• Participating in the development, implementation and evaluation of the Marketing Strategic Plan.
• Acting as a liaison between GPs/specialists and Scope Healthcare to promote the Scope Healthcare profile.
• Identifying and participating in continuous quality improvement opportunities.
• Organising, overseeing operations, participating and attending corporate events, product launches, exhibitions, trade expos, photo-shoots, press releases, etc.
• Preparing marketing materials and/or referral pads and sending to the practice that has requested it.
• Ensuring that each practice is updated with our latest template of Medical Director, Best Practice & Zedmed.
• Analysing, identifying and visiting low sales/referral suburbs/practices/GPs to maximise sales, and the number of referrals.
• Constantly reviewing continuous improvement opportunities & processes and examining niche markets, for marketing expansion and business development.

• Well-developed computer skills, including MS Office (Outlook, Word, Excel, PowerPoint, Teams), Adobe Creative Suite, RxTro, Microsoft SharePoint, and Health Track.
• Familiarity with CRM and data analysis tools.
• Excellent written, verbal communication and negotiation skills.
• Post graduate qualifications in marketing, management, business, or similar (desirable).
• Successful sales background, with previous experience working in a similar role in healthcare, pharmaceutical or medical device industry.
• Strong customer focused mindset and displaying a “can do and will do” attitude.
• Ability to work independently as well as across multi-disciplinary work environments.
• Results driven with excellent time management and planning skills and the ability to managing competing priorities.
• Punctual to work, GP lunches, and to all meetings; articulate, well-presented and professional.
• Efficient route planning, effective scheduling and coverage at least two weeks in advance.
• Full Australian Drivers licence and own a vehicle.

Would you like to know more?

For a confidential discussion, please contact Nicholas Wong at [email protected] or 1800 202 111 / EXT 272.

Why Scope Healthcare?

Scope Healthcare is an Australian public company focused on being a leading provider of Specialist Medical Diagnostic and Consulting Services. We provide cardiac and sleep & respiratory diagnostic services, employing a team of highly qualified specialists, sonographers and technicians. Our commitment to using the latest technology ensures that each diagnosis is both accurate and efficiently communicated. This ensures prompt delivery of results to GPs, facilitating timely and personalised patient care.

Applications Close: 20 January 2025

Reporting to the Banquet Manager and Food & Beverage Manager you will have the autonomy to make decisions, run the department and lead a great team of people. 

As our Assistant Manager C&E Ops, you main duties and responsibilities are included but not limited to:

• Oversee the daily operation of the Banquet Operations department in conjunction with the Food & Beverage team, Kitchen team and our C&E sales team
• Ensure that each function is set up according to the Banquet Event Order
• Deliver catering to the standards outlined on the Banquet Event Order
• Effectively complete onboarding and training of new staff 

Pullman Sydney Airport is currently seeking a Full Time Front Office Assistant Manager to join our luxury property boasting 229 rooms, an Executive Lounge, Mobius Bar & Grill and 4 versatile conference rooms. Reporting directly to the Front Office Manager, our Assistant Manager is primarily responsible for ensuring a high level of guest service at all times across the hotel.

• Acting as a role model for the Front Office team.
• Drive loyalty sign ups in line with AccorHotels regional targets, Hotel specific targets and associated initiatives.
• Leading by example when attending to guest requests, being proactive and resourceful.
• Taking initiative to ensure that interactions with our guests are positive and productive.
• Providing guidance, supporting training and leading the team 
• Actively resolving guest complaints and challenges
• Assisting with check-in and check-out of guests, ensuring all procedures are adhered to.
• Assisting other areas of the hotel during peak times when needed
• Being responsible for the health and safety of all patrons, guests and staff members.
• Maintain a high level of personal presentation as an ambassador for the hotel
• Always upholding Accor and Heartist values & Pullman brand standards

The Bid Manager is responsible for leading a global team of bid coordinators to deliver high-quality, competitive submissions and client engagement content. This role focuses on ensuring design excellence, efficient bid processes, and effective resource management while driving continuous improvement across the business. Reporting to the Sector Operations Leader and the Head of Clients and Future Business, the Bid Manager collaborates with key stakeholders to strengthen Hassell’s ability to win impactful projects through distinctive and innovative bids.

The ideal candidate will bring creativity, exceptional organisational skills, and the ability to manage priorities and expectations across a fast-paced, global environment.

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

We are looking for a (Content Manager) to join our fast-growing (Global Marketing) team. Reporting to our (Head of Content, UK), working directly with an ANZ marketing team, you will be supporting the team on (content creation across all channels (owned, paid, events) with a key focus on (meeting objectives and supporting all content requirements for Australia and New Zealand).

This role offers the benefit of owning content requirements for the Australia/New Zealand market while working with a broader, global team. Within a local marketing team comprised of Marketing Manager, Designers and CX Leads, and alongside a local business of Product/Tech, Operations, Sales, and Finance, this role will deliver high quality content across an array of channels and objectives to support the ANZ business.

Key Responsibilities

• Deliver content to support Sales/Partner enablement including collateral, events, webinars, RFP’s (working with Marketing Manager)

• Deliver product content to support ongoing product development and launches, including ‘how to videos’, user guides, Help articles, internal enablement, paid content (Working with Product team)

• Manage customer communications including product/pricing updates, Incident communications, ANZ e-newsletters

• Manage communications for CLM program including Onboarding, Early Life, BAU, Retention and Closure emails (working with CX team)

• Act as a brand ambassador, working to the global Nuvei brand guidelines and tone of voice across all communications

• Own traffic management and briefings with designers for all Marketing briefs for ANZ

• Learn Microsoft Dynamics CRM (Sales & Marketing) to support successful understanding of customers and account set up

• Learn and use Stripo email tool to create emails and build campaigns

• Develop reports and insights for all communications channels used, and campaigns executed

Preferred Qualifications

• Proven content creation ability including copywriting, creative brief development, content output across multiple asset types

• Ability to pull reports and insights from all marketing channels and present to the business

• Experience in events (booking, content requirements, bump in/out) beneficial but can be learned on the job

• Strong communications and interpersonal skills to support working with multiple stakeholders of varying seniority

• Problem solving mindset and confidence to put ideas forward

• Ability to manage high volume of work strategically, while delivering quality content

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

Benefits

• Flexible working arrangements, with a hybrid office and home setup.

• A dynamic, inclusive, and supportive work environment fostering collaboration, innovation, and creativity.

• Opportunities for career growth, with a focus on internal promotions and employee development.

• A global bonus plan recognizing contributions across the organization.

• Volunteering programs that allow you to make an impact in the community.

• Employee recognition and reward programs acknowledging outstanding performance.

 #LI-SR1

#LI-HYBRID

About Ofload and Our Mission

FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $66 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players.

At Ofload, we’re changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we’re driving smarter, greener, and more efficient operations that benefit businesses and the environment.

This isn’t just logistics—it’s FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyone’s lives.

Why Join Ofload?

Joining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.

We’ve raised over $100M in funding from some of the world's top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we’ve been recognised for our innovation and culture:

• Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform
• Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction

At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you’re ready to be part of an ambitious team reshaping the freight future, we want to hear from you.

About the role:

Drive operational excellence and scalable solutions by leading project-based initiatives that enhance process efficiency and customer onboarding. Act as a catalyst for change by optimising how teams collaborate within Ofload and with its customers. Deliver high-impact results through time-bound projects, ensuring smooth transitions without owning ongoing operations.

What you’ll do:

• Customer Onboarding and Integration:
  Lead cross-functional project teams to execute seamless customer onboarding and integration initiatives, ensuring strategic alignment.
• Platform Transitions:
  Manage transitions of customer accounts from acquired businesses onto the Ofload platform.
• Strategic Account Projects:
  Oversee and deliver high-impact shipper onboarding and strategic account management initiatives.
• Digital Initiatives:
  Drive digital transformation projects for existing and new customers, focusing on end-to-end process optimisation.
• Process Optimisation:
  Identify inefficiencies, propose enhancements, and implement product adoption strategies for measurable improvements.
• Collaboration and Leadership:
  Work closely with internal teams to align project outcomes with business goals and foster a culture of collaboration and accountability.

Qualifications and Skills:

• Experience and Expertise:
• 7–10 years of commercial experience, with a solid background in project and program management.
• Experience in consultancy or logistics is highly desirable.
• Demonstrated success in managing shifting deadlines, multiple project streams, and critical paths efficiently.
• Core Competencies:
• Analytical: Synthesizes complex information to inform data-driven decisions.
• Proactive: Initiates ideas and solutions without prompt; acts as a change agent.
• Highly Organised: Manages multiple projects while maintaining focus on priorities.
• Collaborative: Builds trust and accountability across teams.
• Innovation: Approaches challenges with creativity and develops new solutions.
• High Standards: Consistently drives personal and team performance to excellence.
• Openness to Feedback: Actively seeks and applies constructive feedback for continuous improvement.
• People Development: Champions team growth through coaching, feedback, and tailored development plans.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

More than a job! We look after you through: 

• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and 
• Our annual Summer Camp offsite

Office Benefits:

• Weekly catered breakfast, monthly team lunch and a number of delicious snacks 
• Morning brew of your choice at our local cafe 
• Quarterly celebrations and team events;
• Table tennis, board games and an office library 

• Create group masters and update group information as it is received eg. rooming list, arrival, meals, follow up on information if not received.
• Liaise with other departments to ensure group requirements and special requests are actioned.
• Ensure the standard group contract/confirmations are sent for ad hoc groups contains the booking conditions (deposits, final numbers, room list requirements etc)
• Use a standardised report used to advise other hotel departments of the groups details/requirements (Kitchen, Restaurant, Porters, Housekeeping).
• Weekly reporting of groups “on the books” and identifying key demand periods and low demand periods.
• Track group bookings for wash, materialisation and turn ways.
• Ensure follow up for final numbers, deposits and rooming lists.
• Have sound knowledge of Accor specified yield management practices and attend /
• Communication with DOS and Sales department to forward all possible leads and feedback from inbound and corporate markets.
• Communication between Front Office and Reservations Office open and reciprocal.
• Develop and supervise new leads, qualify prospective leads as to profitability.
• Alert management to any potential concerns to enable prompt attention.
• Ensure completion of daily duties, eg. Correspondence, filing, reports, etc.
• Use of Opera to accurately record all activities, contacts, etc.
• Develop and maintain effective relationships with conference clients, PCO’s, hotel suppliers and other hotels.
• Check master account billing to ensure correct changes.
• Any other duties assigned by your manager.
• Ensure that any payment issues are brought to the attention of the Reservations Manager and Financial Controller.
• Ensure the prompt and accurate processing of commissions.
• Promote up selling and add selling within the team.
• Manage no show bookings in accordance with the hotel cancellation policy
• Ensure all outward correspondence complies with the company procedures and any unusual correspondence is authorised by the Reservations Supervisor and/or Manager.
• Liaise with Conference and Catering to ensure contractual agreement is uniform in both F&B and rooms.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge.

Day to day you will:

• Manage campaign set up, technical implementation and optimisation of digital advertising campaigns
• Collectively prioritise campaign launches across your list of dedicated sales teams, ensuring a smooth go live process that is in-line with our Service Level Agreements
• Implement optimisation tactics as required throughout the lifetime of the campaign to maximise delivery and revenue
• Make calculated decisions in adjusting inventory and data mixology to achieve campaign objectives and maximise revenue
• Collaborate with Nines digital sales teams to resolve technical or delivery issues while ensuring campaign enquiries are reviewed and actioned in a timely manner
• Run weekly ‘In Progress’ meetings with the Sales team, proactively guiding go-live schedules, campaign prioritisation, monitoring of campaign performance and assessment if they are pacing to hit their delivery goals
• Provide end of campaign reporting insights, data analysis and recommendations to promote revenue growth

Being part of our Nine Sales team means you will benefit from:

• Competitive Sales Incentive Scheme that rewards and recognises performance & success! Opportunity to build your skills by completing Sales Academy – our bespoke training and development program for Sales. 
• Every day is flexible - we believe in the future of work where our work is led by task and purpose. Complimentary subscriptions to all our platforms including Sydney Morning Herald, AFR, The Age, Brisbane Times and WA today. 
• Brand new offices in the heart of North Sydney – within our building are our news and filming studios where all the action happens - plus views of the Harbour!
• Exclusive invitations to Nine Events – whether you are a fan of Ninja Warrior or the NRL, it could be you sitting in the audience!

About you

Your ability to ‘surprise’ our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation along with a strong knowledge of the hotel its and surrounding area.

You are able to manage your time and can handle juggling numerous tasks at once but still able to follow procedure and maintain a high awareness of security. You have an outcome driven approach to performance and results. Strive to achieve excellence in your field.

What you will be doing?

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day.
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays.
• Australian driver licence and RSA certificate required.