Total 7 qa manager job vacancies in Others category in Australia

• Part-Time (0.8FTE) & Full-Time position available + Hybrid working conditions 
• 12-month maternity backfill position
• Work from our Ferntree Gully office + Travel when required
• $51.76 per hour + Generous Salary Packaging benefits of up to $18,550  

What you’ll be doing
Are you ready to make a real difference in the lives of Older Adult Clients? In this dynamic role, you’ll work hand-in-hand with customers and their support networks to empower them to maintain their independence in a way that aligns with their unique preferences.

You’ll focus on creating opportunities for equitable outcomes for our clients by:

• Transform Lives: Conduct initial and ongoing assessments and care planning to support customers at home.
• Be a Health Advocate: Monitor health needs and provide guidance, coordinating with agencies and healthcare professionals.
• Drive Service Excellence: Manage service delivery within individual plans and budgets.
• Collaborate for Success: Partner with customers and their support networks to review and adjust plans, ensuring their needs are always met. 

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Alex Johnson (Team Leader Clinical - Older Adults) at [email protected]

Who we’re looking for
If you're an experienced Case Manager, qualified as a Nurse, who is confident working across multiple IT systems, and capable of effectively engaging individuals and families to build positive and sustainable relationships, then you might be the perfect person for our team!

Experience and skills require:

• Experience providing clinical care in home, community, or aged care settings for older adults and their caregivers.
• Desired experience in Home Care Package delivery.
• Advanced skills in assessment and clinical care planning to promote independent living.
• Ability to evaluate and ensure high-quality, effective clinical care services.
• Proficient in information technology.
• Demonstrated experience managing brokerage budgets, including invoicing and financial processing, with client negotiations.
• High sensitivity to the issues affecting older adults and a strong commitment to advocacy.

• Location: Hybrid | Melbourne, South Eastern Region (Ringwood, Cranbourne, Narre Warren, Healesville and more)

• Contract: Full-time Monday to Friday

• Compensation: Up to $55.91 per hour

About the Opportunity:
This role will lead a suite of innovative Alcohol and Other Drugs (AOD) programs as part of EACH’s integrated Mental Health and AOD stream which includes residential, community-based and dual diagnosis services.

This is a pivotal moment for EACH, as we have aligned our Mental Health and AOD services to create operational efficiencies, drive innovation and position ourselves as a leader in holistic, end-to-end services. As Manager, you will work across key AOD services and lead the implementation of cutting-edge models of care.

Key Responsibilities:

• Lead, manage and support the delivery of specialist AOD services, including programs such as Reconnexion (benzodiazepine dependency), EACH Residential AOD Rehabilitation, and WEAVE (dual diagnosis).
• Collaborate with the Program Stream AOD Manager and other senior leaders across EACH to explore growth opportunities and operational efficiencies.
• Engage in sector-wide reforms, working to integrate AOD and Mental Health services, and drive high-quality outcomes for service users.
• Foster relationships with universities such as Monash and Deakin, seeking research opportunities to strengthen service delivery.
• Provide leadership, mentorship, and supervision to team leaders, fostering a culture of excellence.
• Oversee budgets, ensuring services are efficient, compliant with policies and procedures, and well-positioned for sustainable growth.

Who You Are:

You are an experienced leader in the AOD sector with a strong understanding of both residential and community-based models of care. Your ability to collaborate across multiple teams, engage with stakeholders and drive operational excellence will ensure EACH’s Specialist AOD Services continue to thrive.

Your Skills & Experience:

• Extensive experience in the AOD sector with knowledge of current trends, legislation and best practices.
• Demonstrated ability to lead multidisciplinary teams and deliver client-centered services.
• Excellent communication, risk management and problem-solving skills.
• Ability to inspire and motivate teams, foster innovation and drive service excellence.
• Experience managing budgets and seeking new funding opportunities.

• Part-time 0.8FTE (Tuesday - Friday) ongoing position
• Work from our Campbelltown office + within the South West Sydney area
• Competitive salary + Generous Salary Packaging benefits of up to $18,550  

What you’ll be doing
We’re looking for an experienced non-clinical or clinical Case Manager, to play a crucial role in ensuring the delivery of high-quality care to clients participating in our Short-Term Restorative Care (STRC) program. The STRC program is an innovative and flexible care initiative that provides early intervention to optimise the functioning and independence of older people, aiming to reverse and/or slow functional decline.

As Non-Clinical Case Manager your duties will include:

• Coordinating wellness and reablement services, social support, community services, multidisciplinary meetings, and administrative tasks in line with assessed needs and with support and oversight of appropriately qualified health professionals.
• Undertaking customer assessments, and care planning with support and oversight of appropriately qualified health professionals.
• Liaising with other agencies, health care professionals and specialists.
• Co-ordinating the delivery of services within customer’s individualised plan and budget.
• Working collaboratively with the customer and their support network to monitor and review the individual plan, ensuring supports remain and within the agreed plan.

As Clinical Case Manager your duties will include:

• Overseeing wellness, reablement, and social support services based on assessed needs, including community services, multidisciplinary meetings, and administrative tasks.
• Conducting initial and ongoing comprehensive assessments, create care plans, and support customers by monitoring health and clinical needs.
• Providing guidance and liaise with other agencies and healthcare professionals.
• Ensuring the delivery of services aligns with the customer’s individualised plan and budget.
• Collaborating with customers and their support networks to regularly review and adjust care plans to maintain independence and meet program guidelines.

Find the full Position Descriptions below:

• Non-Clinical Case Manager
• Clinical Case Manager

Alternatively, for more information contact Shinayd Trotman (Team Leader - Short Term Restorative Care) at [email protected] or on 0467 925 458. *Please do not applications to Shinayd directly*. 

Who we’re looking for
Non-Clinical Case Manager

• The ideal candidate for this role should have extensive experience in STRC or HCP delivery, demonstrating advanced care planning and case management skills.
• Possess the ability to assess service provision to ensure high-quality and effective care for older adults, showing a high level of sensitivity towards issues impacting this demographic.
• Exhibit a strong commitment to advocating for the rights of older adults.
• Experience in managing a brokered budget efficiently, including tasks such as invoicing and financial processing.

Clinical Case Manager

• The ideal candidate will have a background in Nursing, or a related field with min 2 years’ experience in clinical care within home, community, or aged care settings. Desirable,12 months experience within STRC or HCP delivery.
• Advanced skills in case management, assessment and clinical care planning, as well as working knowledge of wellbeing and reablement.
• Ability to evaluate service provision to ensure high-quality care that meets standards.
• High level of sensitivity, understanding of issues impacting older adults, and commitment to advocacy.
• Strong understanding of Aged Care Quality Standards, Open Disclosure, The Aged Care Code of Conduct, and SIRS.
• Proficiency in MS Office and Client Information Systems (Carelink+ preferred).

• Exciting opportunity to be part of our NEW MHAODSP service in Queensland!
• Full-time ongoing position, offering flexible working conditions
• $115,000+ per annum + Super + Salary Packaging benefits of up to $18,550    

About the program
EACH is proud to be the Lead Agency of the Mental Health, Alcohol and Other Drugs, and Suicide Prevention (MHAODSP) program, a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast). 

Collaborating with 9 partnering organisations the aim of this service is to address service gaps by enhancing accessibility and integrating primary mental health care, AOD, psychosocial support, and early intervention and prevention through a multidisciplinary, person centred model of care. Click here to learn more.

About the role
As Operations Manager, you will play a pivotal role in overseeing the provision of services at our hubs and managing the collaborative care journey within the MHAODSP service. You will lead the seamless integration of referral systems from Head to Health, ensuring compliance with contract, model, and fidelity requirements across all service streams. Your leadership will be instrumental in maintaining high standards of service quality, fostering an integrated approach to care, and driving operational excellence within the consortium.

Key Deliverables:

• Provide ultimate oversight and leadership for each hub, ensuring consistent practices and integrated service structures
• Work closely with managers to foster a cohesive approach to service delivery and innovation
• Oversee governance structures, manage budgets, and ensure financial sustainability
• Provide regular, accurate reporting to inform strategic decision-making and showcase program impact
• Support the professional growth and development of staff, fostering a culture of continuous improvement
• Actively engage in co-design processes to foster collaboration and innovation, gathering stakeholder input to develop effective solutions

To view a copy of the full Position Description, click here.

Alternatively, for more information please contact Jenny Sinclair, Director – States and Business Transition on 0457 517 290 or via email at [email protected] 

What’s in it for you? 
At EACH you'll be supported to be your best. We offer a range of employee benefits including: 

• Flexible working conditions tailored to you
• Competitive salary based on qualifications and experience 
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment  
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• The opportunity to purchase additional leave
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you
You’re a dynamic leader with a Bachelor’s degree in health management, business, or a related field, complemented by at least five years of experience in mental health or alcohol and other drugs leadership roles. Your background includes successfully managing multiple locations and teams, demonstrating strong leadership and support capabilities.

You possess deep knowledge of the mental health and AoD sectors, policies, procedures, and regulations, coupled with a commitment to delivering person-centred care that respects diverse backgrounds and life experiences. Your commitment to cultural safety, trauma-informed care, and person-centred approaches underscores your dedication to inclusive, effective service delivery.

• Exciting opportunity to be part of our NEW MHAODSP service in Queensland!
• Full-time ongoing position, offering flexible working conditions
• $130,000+ per annum + Super + Salary Packaging benefits of up to $18,550    

About the program
EACH is proud to be the Lead Agency of the Mental Health, Alcohol and Other Drugs, and Suicide Prevention (MHAODSP) program, a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast). 

Collaborating with 9 partnering organisations, the aim of this service is to address service gaps by enhancing accessibility and integrating primary mental health care, AOD, psychosocial support, and early intervention and prevention through a multidisciplinary, person centred model of care. Click here to learn more.

About the role
As General Manager, you'll be at the helm of this transformative program. You will lead a consortium of nine dynamic partners, ensuring seamless collaboration and alignment towards our shared goals. Your responsibilities will span from strategic oversight and governance to operational excellence and stakeholder management. You'll oversee project planning, risk management, and financial stewardship, driving forward our commitment to high-quality, accessible care.

Key Deliverables:

• Foster effective collaboration and alignment among partners
• Chair the Consortium Governance Group to uphold accountability and strategic direction
• Develop and implement plans to achieve KPIs, ensuring budget compliance and high-quality outcomes
• Cultivate positive relationships with stakeholders, ensuring their needs are met and understood
• Lead timely and accurate reporting to funders and stakeholders, showcasing project impact and achievements
• Provide direction and support to a multidisciplinary team, fostering a collaborative and inclusive work environment

To view a copy of the full Position Description, click here.

Alternatively, for more information please contact Jenny Sinclair, Director – States and Business Transition on 0457 517 290 or via email at [email protected]  

What’s in it for you? 
At EACH you'll be supported to be your best. We offer a range of employee benefits including: 

• Flexible working conditions tailored to you
• Competitive salary based on qualifications and experience 
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment  
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• The opportunity to purchase additional leave
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you
You’re an experienced leader with a robust background in senior management, ideally within consortium or partnership settings. Your extensive knowledge of mental health, alcohol and other drugs, and psychosocial support enables you to navigate complex challenges with sensitivity and insight. Your exceptional communication skills allow you to engage diverse stakeholders empathetically and clearly. With strong financial acumen and outstanding organizational abilities, you effectively allocate resources and deliver projects within tight timelines.

Dedicated to cultural safety and trauma-informed care, you advocate for a person-centred approach that values diversity and inclusivity across all service provisions. Your qualifications, skills, and experience include:

• A Bachelor's degree in health management services, business, management, or related fields, or equivalent experience
• Strong leadership and management skills to inspire teams towards common goals
• Understanding of policy and funding environments related to mental health and AOD services
• Demonstrated expertise in contract and risk management within health services

• Exciting opportunity to be part of our NEW MHAODSP service in Queensland!
• Full-time ongoing position, offering flexible working conditions
• $115,000+ per annum + Super + Salary Packaging benefits of up to $18,550    

About the program
EACH is proud to be the Lead Agency of the Mental Health, Alcohol and Other Drugs, and Suicide Prevention (MHAODSP) program, a new initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast). 

Collaborating with 9 partnering organisations the aim of this service is to address service gaps by enhancing accessibility and integrating primary mental health care, AOD, psychosocial support, and early intervention and prevention through a multidisciplinary, person centred model of care. Click here to learn more.

About the role
As the Workforce Development Manager, you will play a pivotal role in creating, sustaining, and enhancing the capability of our MHAODSP workforce. You will develop and implement comprehensive strategies to enhance workforce flexibility, cultural competency, and trauma-informed care across all roles. From coordinating cross-training initiatives to establishing micro-credentialing programs and career pathways, your leadership will be pivotal in building a resilient and culturally competent workforce that delivers high-quality, person-centred care.

Key Deliverables:

• Develop and execute strategies to address workforce challenges specific to MHAODSP
• Coordinate cross-training programs and on-the-job training initiatives to enhance workforce skills and flexibility
• Implement initiatives to promote cultural competency and trauma-informed care among staff
• Facilitate trainee programs and career pathways to attract and retain diverse talent, including Aboriginal and Torres Strait Islander peoples and peer workers
• Actively engage in co-design processes to foster collaboration and innovation, gathering stakeholder input to develop effective workforce solutions

To view a copy of the full Position Description, click here.

Alternatively, for more information please contact Jenny Sinclair, Director – States and Business Transition on 0457 517 290 or via email at [email protected] 

What’s in it for you? 
At EACH you'll be supported to be your best. We offer a range of employee benefits including: 

• Flexible working conditions tailored to you
• Competitive salary based on qualifications and experience 
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment  
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• The opportunity to purchase additional leave
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you
You’re an experienced leader with over 5 years of experience in workforce development, preferably within healthcare or community services.

You possess the following qualifications, skills and experience:

• Bachelor’s degree in human resources, healthcare administration, social sciences, or a related field
• Proven success in managing workforce strategies, training programs, and career pathways
• Strong leadership and team management skills to lead and motivate a diverse workforce
• Exceptional project management skills with meticulous attention to detail and adherence to deadlines
• In-depth knowledge of mental health and alcohol and other drug services, and regulatory requirements
• Experience working with Aboriginal and Torres Strait Islander peoples and peer workers (preferred)

With effective communication and interpersonal abilities enabling you to engage stakeholders at all levels, you bring a high level of cultural competency and dedication to trauma-informed care in workforce development.

Are you a creative and strategic communicator with a passion for making a social impact? EACH is seeking a dynamic individual to join our organisation as External Communications Manager and help build our national profile as we embark on an exciting journey of growth and innovation under our new EACH Strategy.

In this role, you will have the opportunity to connect, engage, and influence key audiences, including customers, governments, and sector organizations. Through innovative social media and media activities, you will showcase our impact and support improved community health literacy and knowledge of our services.

We are looking for someone who can source great stories and expert clinical commentary from across our footprint in Victoria, NSW, QLD, and ACT, demonstrating our commitment to excellence. By utilizing data and insights, you will expand our social media reach and engagement, with a particular focus on LinkedIn. Additionally, you will play a pivotal role in significantly growing EACH's news media presence.

As the External Communications Manager, you will also:

• Develop promotional and marketing materials that support new business and partnerships
• Establish regular, direct external stakeholder communications that are engaging and add value
• Lead a small External Communications team, managing a spectrum of work and projects, including events, digital content, and design

Collaboration is at the heart of our success, and you will work closely with your directorate peers in Advocacy, Internal Communications, and Customer Experience to consistently deliver outstanding cross-channel content that engages and delights our audiences, ultimately helping us achieve our business goals.

To view a copy of the full Position Description, click here.