Total 457 Information Technology job vacancies in brisbane australia

Looking for Network/Hardware technician with great communication skills that will be responsible for collection of incident information through customer conversation, and self-service support tools. Tracks incidents and requests from identification through resolution ensuring a quality end-to-end customer experience. Conducts initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Communicates promptly on progress. Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. Alerts management to recurring problems and patterns of problems. Provide statistics for the weekly Service Desk report on call trends.

What You’ll Get to Do:

• Provide Information Technology (IT) support through the performance of on-site product/solution installation, sustainment, and resolution.
• Oversee and/or perform any necessary diagnoses, troubleshooting, service, and repair of IT equipment and systems.
• Provide direct customer service touch labor for assessment, diagnosis, and resolution of identified issues.
• Instruct customers in the operation and maintenance of the provided solution and interprets customers’ needs, defines next steps, and clarifies the assignment of responsibility for problem resolution as needed. Includes any aspect of site/field support
• and is not limited to systems hardware, software, network, and other technical infrastructure components.
• Collaborate directly with the TIER 1 provider as necessary.
• Analyze, administer, maintain, and manage the performance of the overall suite of legacy equipment that includes but is not limited to voice, video, workstations, servers, networks, monitors, peripherals, software, and other related equipment.
• Maintain all configuration documentation for assigned infrastructure.
• Evaluate hardware in direct coordination with the TIER 1 provider, end users, stakeholders, and other Government personnel as appropriate.
• Participate in the development and implementation of standards and procedures.
• Maintain network security protocol and ensures compliance with security policies and procedures.
• Participate and may lead aspects of installs, moves, changes, adds, and deletes (IMACDs) in coordination with stakeholders.
• Interface with vendors as appropriate to ensure optimal resolution during problems, issues, outages, and/or periods of reduced performance.
• Help to develop testing strategies and document results.
• Provide advice and training to end-users.
• Troubleshoot and resolve complex problems.
• May provide work leadership to less-experienced personnel.
• Maintain current knowledge of relevant hardware and software applications as assigned.
• Participate in special projects as assigned.

You’ll Bring These Qualifications:

• Active TS/SCI with Polygraph
• Must be able to obtain Security Plus certification within 90 days
• Lift 30-50 lbs on a repeated basis
• Ability to stand for long periods of time while working with Network Hardware
• Bachelor’s Degree in the Information Technology (IT) field or related discipline, or the equivalent combination of education, technical certification, and/or training to include work experience.
• 4–7 years of directly related experience in support to IT equipment (e.g., Hardware, Networks, etc.)

BITS3

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

OceanaGold are seeking a highly professional and motivated System Analyst – Success Factors to join our Digital Technology Team. Based in either our Melbourne or Brisbane offices and reporting to the Senior System Analyst – IT, you will partner with cross-functional business stakeholders to ensure design, implementation and support of end-to-end business application solution SAP Payroll. Your ability to gather technical documentation as well as build and deploy business models, in addition to providing ongoing daily support and payroll bug fixes, will ensure your success in this challenging and rewarding appointment. 

Key tasks and responsibilities:

• Lead the functional delivery of SAP Payroll system upgrades and enhancements.
• Ensure all business requirements and functional designs are understood and delivered.
• Interpret systems specifications to develop, maintain and support reporting solutions.
• Create & manage functional documentation as well as perform unit testing and sign-off on system integration testing.
• Perform user training and interface with business application users at all levels to ensure all customer requirements are captured and understood.
• Manage the change and release management of Payroll developments, patch updates and upgrades.
• Respond to and address user requests via ticketing process preferable to have experience in Service now.
• Develop long term partnerships with business partners and vendors.

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

The Team 

Humanforce is growing and is on the hunt for an exceptional Application Support Analyst that will be responsible for customers using our intelliHR product. The intelliHR platform adds value through the automation of traditionally manual HR processes, capturing critical people and performance data not typically available or visible to businesses today. intelliHR utilises cloud-based tools for real-time collection and reporting of data. You'll join our broader Humanforce Technical Support team, but focus on customers using the intelliHR product.

Who you are?  

Our application support analyst if focused on providing top-notch support to our intelliHR customers. You are customer obsessed and care deeply about creating memorable experiences for all customers. You ideally have experience working in a technical or application support role, troubleshooting and building solutions for external facing customers. You are passionate about educating our team and customers through training and knowledge sharing.  

What you will do?

• Nurture positive and productive relationships with our existing client base through exceptional service to ensure retention of existing customers and the promotion of Humanforce to customer networks.
• Increase product knowledge across the customer base through a combination of educational support and ongoing contribution to the customer facing knowledge base.
• Contribute to Humanforce reputation for industry-leading service through deep product knowledge and timely resolutions to customer queries.
• Consistently improve and streamline internal processes that will aid the support team.

What you will need?

• 1-3 years of experience in a similar role within the SaaS industry.
• Balance of technical knowledge and business acumen
• Customer-first approach
• Proactivity, self-starter with excellent prioritisation skills
• Ability to digest technical information and relay this to non-technical people
• Excellent communication skills with the ability to engage, influence, and inspire partners and
• stakeholders to drive collaboration and alignment
• Ability to quickly learn and use various systems
• Strong data manipulation/excel skills
• High degree of organization, individual initiative, and personal accountability
• Experience successfully working in teams to resolve complex issues.
• Proven track record of supporting end users to achieve outcomes through the use of technology
• Experience developing user guides as part of an online knowledge base

Some ‘nice to have’s:

• Experience or keen interest in HR/Payroll technology

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1  
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

AutoStore is a leading software and robotics company providing automation technology to warehouse & distribution facilities. Our solution is the most space-saving system on the market and can provide a fourfold increase in storage capacity. With approximately 61,000 robots in 1350 systems across 52 countries, AutoStore is the most deployed provider of grid-based, high-density goods-to-person systems globally. For more information, see autostoresystem.com. Our headquarters is in Nedre Vats Norway with offices in Haugesund (Norway), Oslo (Norway), the US, UK, Germany, France, Spain, Italy, Austria, South Korea, Japan and Singapore.

Bots, Bins and Brilliant People – bring on the future of warehousing!

AutoStore is seeking a System Design Analyst

To facilitate the growth of our Australian team of two, we are looking for a System Design Analyst in Sydney to join our System Design Team and help us achieve our goals in the region. As a member of the AutoStore specialized System Design Team you will work in collaboration with our sales force in supporting the organization’s worldwide customer network with technical expertise and know-how.

We are Lean, Bold and Transparent - Join the robotic revolution with us! 

KEY TASKS AND RESPONSIBILITIES:

• Supporting the sales organisation with data analysis, designs and simulations for customer projects
• Review, optimise and support partners on customer concepts
• Support with new releases of test, improvements and documentation of design tools
• Deliver technical training on best practice when using design software to global distributors and internal sales team
• Improving internal operations and processes through automation of simple tasks etc.
• Proactively provide technical support for the sales organisation internally and externally

KEY QUALIFICATIONS:

• Degree in industrial, mechanical or electrical Engineering, mechatronics other technical sciences or logistics and supply chain management
• Proficient in data analysis
• Minimum 1-2 years of work experience in engineering, solutions or logistics design
• Understanding of logistical processes & experiences from material handling industry
• Interested and skilled presenter and trainer
• Solution design capability
• Comfortable with Microsoft 365 – advanced excel skills

PERSONAL ATTRIBUTES:

• Support and communicates both internally and externally with good quality and time-management
• Willingness to do some travel
• Accountable, proactive and flexible
• Innovative, knowledge-seeking and curious
• Excellent interpersonal and communication skills
• Problem-solving skills and ability to work independently
• Analytical, accurate and systematic
• Team player

WE OFFER:  

• A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange   
• A company culture where we recognize and applaud everyone's contributions in making decisions 
• Competitive compensation and benefits  
• In AutoStore we value flexibility and we offer a worldwide 60/40 remote working policy for all roles that can be performed remotely 

Show your interest in the position by registering your CV and application as soon as possible. Certificates and diplomas are attached to the application. All inquiries are treated confidentially.  

Application deadline: 17th of March 2024 - ​applications are processed on an ongoing basis. 

PURPOSE OF THE ROLE:

As an accomplished Principal Software Engineer within our dynamic Platform Engineering team, you bring a wealth of experience in software development and a mastery of engineering practices spanning the entire software product life-cycle. Your pivotal role involves steering the evolution of cross-functional platforms, encompassing service chassis, global observability, automation, infrastructure as code, and continuous integration and delivery.

In your enabling capacity, you empower product feature development teams by championing consistent high standards and fostering platform-compatible design, effectively minimizing cross-team friction. As a collaborative leader, you seamlessly engage with members from diverse teams, proactively addressing underlying technical challenges to enhance our engineering productivity continually.

Your strategic insights and hands-on approach position you at the forefront of our platform's innovation, ensuring a robust and streamlined development environment for sustained success.

Main Responsibilities:

- Internal Developer Platform (IDP)

•   Evaluate and architect IDP solutions, providing automation support throughout the product lifecycle, including interfacing with existing tools.

•  Lead the evolution of IDP in collaboration with the Product Owner (PO).

•  Continuously design and refine IDP to streamline our SAFe release train.

- IDP Integrations

• Integrate IDP with infrastructure management tools, ensuring efficient control over infrastructure provisioning, upgrades, and recovery using Infrastructure as Code (IaC) and other relevant technologies.

• Lead the integration between IDP and the Continuous Integration/Continuous Deployment (CICD) pipeline, encompassing source code repository automation, centralized and aggregated solution-level CICD, and governance of CICD practices to eliminate frictions.

• Lead integrations between IDP and the Test Automation framework (Touchstone).

• Lead integration efforts between IDP and Operation Automation, ensuring automated commissioning, monitoring, alerting, and recovery beyond service deployment in the CICD pipeline.

- Piloting and Enabling

• Continuously explore new tools and technologies for application development teams.

• Empower application development teams post Proof of Concept (POC) of new tools or technologies through training and guidance, enabling them to efficiently acquire the necessary skills for future work.

• Collaborate with feature teams on internal application architecture to ensure seamless integration with the overall platform. 

- Team growth

• Mentor junior team members in design and development skills.

• Supervise juniors to ensure proper and timely completion of tasks.

Relevant Work Experience:

• Software Development: 10+ years of professional software development experience

• Software Architecture: Architect, design, and develop sophisticated software solutions.

• Extensive expertise in designing and constructing microservices-based and distributed software architectures.

• Code debugging & troubleshooting :Proficient in advanced code debugging and troubleshooting skills, enabling the diagnosis of issues in code structure and platform architecture.

• System and Infrastructure: Hands-on experience with databases, including MySQL, Mongo, and Elasticsearch.

• Working knowledge of TCP/IP, DNS, and HTTP protocols for understanding data transmission over networks.

• Experience with cloud infrastructure platforms like AWS, Azure.

• Excellent scripting skills in scripting languages.

• Familiarity with Infrastructure as Code frameworks such as Terraform, CloudFormation, or Pulumi.

• Proficiency in monitoring and logging tools like Splunk, ELK stack, and Datadog would be advantageous.

• CI/CD pipeline concepts: Experience with continuous integration/delivery tools such as Jenkins, TeamCity, Octopus Deploy, ArgoCD would be advantageous.

• Container Orchestrator expertise: Kubernetes/OpenShift experience and knowledge would be advantageous.

Nice to have Skills

• Experience with C# and .Net 

• Experience with airline DCS relative development

• Experience implementing TDD, CI/CD

• Experience developing infrastructure for complex solution

• Experience with system monitoring tools and services

• Keen interest in staying up-to-date with the latest technologies.

#LI-APAC24

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Hello and Kia Ora!

Start your game…
As a Mobile Engineer at Entain, you'll have a pivotal role in defining the technical direction of the new Ladbrokes and Neds apps. Your focus will be on ensuring that the apps meet the highest technical standards and effectively cater to our customer's needs.

In this position, you'll actively contribute to the development of mobile applications by working on core functionality and seamlessly transitioning from react-native to native. Your expertise will be invaluable in writing efficient and maintainable code as we enhance the apps' performance and improve the user experience.

This opportunity is exceptional as it allows you to join us during a significant transformation phase. By helping to shape the future of our mobile apps, you'll have the power to make a genuine impact on the customer experience.

Where and how you can work
This position can be based in various locations including Brisbane, Australia (HQ), Darwin, Sydney, and Melbourne, or can be remote within Australia. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day.

• Advocate for the mobile platform and collaborate with engineering and design teams to establish best practices and leverage native frameworks effectively.
• Prioritize scalable feature development, covering the entire development process from measurement and design to testing, deployment, and continuous improvement.
• Provide technical guidance and mentorship to junior engineers, including setting up code standards, architectural guidelines, and best practices for mobile development.
• Identify areas for improvement and implement optimization strategies to ensure exceptional performance and smooth operation of mobile applications.
• Uphold code quality standards and practices to maintain high-quality code throughout the development process.
  
  

You're a match if you have….

• Demonstrated commercial software development experience, specifically in designing, building, and operating large-scale mobile platforms, as this position requires expertise in handling significant scale and complexity projects.
• Commercial experience in iOS, SwiftUI, and/or Android, Jetpack Compose. We value well-documented, performant, tested, and easily maintainable code that adheres to best practices.
• Proven track record of providing constructive feedback during code reviews.
• Strong problem-solving skills are essential, showcasing the ability to identify and resolve issues swiftly.
• You excel in critical and creative thinking, enabling you to come up with innovative solutions.
• Demonstrated enthusiasm and a willingness to tackle challenges head-on, you are not afraid to dive into complex problems.
• Comfortable effectively communicating through various online channels such as chat, video calls, and other collaboration tools.
  
  

Entain Lifestyle

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.
  

Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

Sinch ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. Sinch ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

We are looking for a Senior Documentation Specialist/ Technical Writer. You will be responsible for writing, maintaining, and publishing user-friendly documentation to support our Communications API and Design System. You will play a leading role in launching delightful developer experiences and empowering our teams with better documentation and processes.

Key responsibilities:

• Engaging with developers across multiple domains of expertise to gain a deep understanding of the Sinch ClickSend API and supporting products.
• Owning and managing our API documentation, to ensure that it follows a consistent, well-structured format and meets customer expectations.
• Writing user-friendly content that transforms complex, technical information into something accessible, engaging, and delightful.
• Providing code-snippets and on-page technical content for our developer portal.
• Advocating for our technical users and participating in customer-centric research.
• Assessing the state of our current technical content and developing innovative approaches for improvement, in-line with our strategic objectives.
• Aiding in the creation and maintenance of a company-wide design system.
• Collaborating with brand copywriters to ensure that all written content has a consistent and accessible tone-of-voice.
• Making critical decisions and establishing documentation strategies that ensure information is accurate, gathered efficiently, and available promptly.
• Facilitating technical training for internal teams about the API and related topics, ensuring that our teams can better meet customer needs.
• Supporting internal teams with better documentation tools, processes, and strategies.

The successful applicant will possess the following skills and attributes:

• Proven experience writing technical documentation for multiple audiences.
• Experience working with engineering teams to gather complex technical information and communicating this through written copy.
• Experience using APIs or writing content for API documentation.
• Experience writing documentation for digital design systems.
• Prior development experience in any front-end or back-end languages.
• Ability to present insights and data clearly and concisely.
• Excellent verbal and written communication skills.
• Excellent writing and grammatical skills.
• Sound organisational skills and attention to detail.
• Ability to self-manage, work independently, and meet deadlines.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• Flexible hybrid working arrangement
• Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• Access to Reward+ program
• A day off for your birthday
• Wellness programs
• Coaching and career development support, including access to a range of online professional development courses
• Access to our Employee Assistance Program
• Global mobility policy
• Monthly fitness reimbursement
• Volunteer leave
• Work from home set up reimbursement

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.