Our client, a leading distributor in the outdoor/adventure industry are looking for a technically minded Support Specialist to ably assist their clients and service agents. Our client is dedicated to delivering exceptional customer service. Priding themselves on commitment to excellence are looking for a dynamic and motivated Customer Technical Support Specialist to join the team. If you have a passion for helping customers and mechanically and technically minded, then we want to hear from you! Full training will be offered to the right person with the right skill set. Key Responsibilities - Technical Support: Handle calls/emails from service agents and consumers regarding technical inquiries and issues. Analyze warranty claims and initiate contact with service agents as necessary for resolution. Service Agent Management: Assess current service agents and evaluate applications from new ones. Monitor fees and charges from service agents, ensuring compliance with company standards. Support Materials Distribution: Distribute and update technical support USB thumb drives…
Click here to view more detail / apply for Technical Customer Support Specialist
Click here to view more detail / apply for Technical Customer Support Specialist
