OceanaGold are seeking a highly professional and motivated System Analyst – Success Factors to join our Digital Technology Team. Based in either our Melbourne or Brisbane offices and reporting to the Senior System Analyst – IT, you will partner with cross-functional business stakeholders to ensure design, implementation and support of end-to-end business application solution SAP Payroll. Your ability to gather technical documentation as well as build and deploy business models, in addition to providing ongoing daily support and payroll bug fixes, will ensure your success in this challenging and rewarding appointment. 

Key tasks and responsibilities:

• Lead the functional delivery of SAP Payroll system upgrades and enhancements.
• Ensure all business requirements and functional designs are understood and delivered.
• Interpret systems specifications to develop, maintain and support reporting solutions.
• Create & manage functional documentation as well as perform unit testing and sign-off on system integration testing.
• Perform user training and interface with business application users at all levels to ensure all customer requirements are captured and understood.
• Manage the change and release management of Payroll developments, patch updates and upgrades.
• Respond to and address user requests via ticketing process preferable to have experience in Service now.
• Develop long term partnerships with business partners and vendors.

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

The Team 

Humanforce is growing and is on the hunt for an exceptional Application Support Analyst that will be responsible for customers using our intelliHR product. The intelliHR platform adds value through the automation of traditionally manual HR processes, capturing critical people and performance data not typically available or visible to businesses today. intelliHR utilises cloud-based tools for real-time collection and reporting of data. You'll join our broader Humanforce Technical Support team, but focus on customers using the intelliHR product.

Who you are?  

Our application support analyst if focused on providing top-notch support to our intelliHR customers. You are customer obsessed and care deeply about creating memorable experiences for all customers. You ideally have experience working in a technical or application support role, troubleshooting and building solutions for external facing customers. You are passionate about educating our team and customers through training and knowledge sharing.  

What you will do?

• Nurture positive and productive relationships with our existing client base through exceptional service to ensure retention of existing customers and the promotion of Humanforce to customer networks.
• Increase product knowledge across the customer base through a combination of educational support and ongoing contribution to the customer facing knowledge base.
• Contribute to Humanforce reputation for industry-leading service through deep product knowledge and timely resolutions to customer queries.
• Consistently improve and streamline internal processes that will aid the support team.

What you will need?

• 1-3 years of experience in a similar role within the SaaS industry.
• Balance of technical knowledge and business acumen
• Customer-first approach
• Proactivity, self-starter with excellent prioritisation skills
• Ability to digest technical information and relay this to non-technical people
• Excellent communication skills with the ability to engage, influence, and inspire partners and
• stakeholders to drive collaboration and alignment
• Ability to quickly learn and use various systems
• Strong data manipulation/excel skills
• High degree of organization, individual initiative, and personal accountability
• Experience successfully working in teams to resolve complex issues.
• Proven track record of supporting end users to achieve outcomes through the use of technology
• Experience developing user guides as part of an online knowledge base

Some ‘nice to have’s:

• Experience or keen interest in HR/Payroll technology

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1  
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

The Role

The position of the Network Strategy Manager – Fleet is responsible for leading the development of strategic plans and delivery roadmaps for TGE Fleet operations and broader TGE Network operational strategies.

This role will drive the strategy and capital planning processes to ensure that the fleet is standardised, working optimally, maximising organisational efficiencies and service performance.
 

Beyond Fleet strategy, this position will be required lead on the design and delivery of operational transformation projects and capability to execute the broader network operations strategy.  A key responsibility of this role is to maximise network standardisation and optimisation to deliver improvement in network performance, while ensuring the Network is ready to meet the future needs of the business and the customers we serve.
 

Exercising excellent collaboration and stakeholder management skills across Functional and Divisional operational teams within the TGE network, this position is pivotal to enabling long term operational readiness, driving operational efficiencies and customer service delivery outcomes.
 

Primary Duties & Responsibilities:

• Lead a small team to develop and deliver the overall network fleet strategy for operations, including the development and implementation of a long term plan, in line with customer requirements and broader TGE network development strategy (network, fleet, site).

• Strategic development of the fleet model and associated capital planning processes, ensuring the fleet model it is aligned to the organisational objectives, meet the future needs of the business and the markets it serves.

• Develop fleet and other network design blueprints and project plans to ensure Network standardisation objectives are met.

• Conduct network capacity modelling on a rolling 3 – 5 year timeframe, actively managing the Network Footprint and associated Fleet strategy and Assets to support growth and efficiency

• Coordinate with divisional operations managers on supply forecast inputs, identifying service risks and opportunities (latent capacity)

• Prepare Strategy and capital planning presentation content for operations & communication.

• Support operations team education on Network capability, including transformation project scopes and deliverables, developing fit for purpose tools (process & systems)

• Own, govern and maintain the data integrity of all key design inputs to the Network strategy Fleet plan and broader Network strategy as required.

• In conjunction with the NOC Planning team, conduct scenario analysis for the supply plan and re-forecasting as required to facilitate operational decision-making and identification of transformation project priorities

• Work in a manner that is not harmful to one’s own health and safety and the health and safety of others

• Comply with Team Global Express HSE policies and procedures

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

Hello and Kia Ora!

Start your game…
As a Mobile Engineer at Entain, you'll have a pivotal role in defining the technical direction of the new Ladbrokes and Neds apps. Your focus will be on ensuring that the apps meet the highest technical standards and effectively cater to our customer's needs.

In this position, you'll actively contribute to the development of mobile applications by working on core functionality and seamlessly transitioning from react-native to native. Your expertise will be invaluable in writing efficient and maintainable code as we enhance the apps' performance and improve the user experience.

This opportunity is exceptional as it allows you to join us during a significant transformation phase. By helping to shape the future of our mobile apps, you'll have the power to make a genuine impact on the customer experience.

Where and how you can work
This position can be based in various locations including Brisbane, Australia (HQ), Darwin, Sydney, and Melbourne, or can be remote within Australia. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day.

• Advocate for the mobile platform and collaborate with engineering and design teams to establish best practices and leverage native frameworks effectively.
• Prioritize scalable feature development, covering the entire development process from measurement and design to testing, deployment, and continuous improvement.
• Provide technical guidance and mentorship to junior engineers, including setting up code standards, architectural guidelines, and best practices for mobile development.
• Identify areas for improvement and implement optimization strategies to ensure exceptional performance and smooth operation of mobile applications.
• Uphold code quality standards and practices to maintain high-quality code throughout the development process.
  
  

You're a match if you have….

• Demonstrated commercial software development experience, specifically in designing, building, and operating large-scale mobile platforms, as this position requires expertise in handling significant scale and complexity projects.
• Commercial experience in iOS, SwiftUI, and/or Android, Jetpack Compose. We value well-documented, performant, tested, and easily maintainable code that adheres to best practices.
• Proven track record of providing constructive feedback during code reviews.
• Strong problem-solving skills are essential, showcasing the ability to identify and resolve issues swiftly.
• You excel in critical and creative thinking, enabling you to come up with innovative solutions.
• Demonstrated enthusiasm and a willingness to tackle challenges head-on, you are not afraid to dive into complex problems.
• Comfortable effectively communicating through various online channels such as chat, video calls, and other collaboration tools.
  
  

Entain Lifestyle

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.
  

Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

We are looking for a Cybersecurity professional with the drive for ensuring operational maturity, service excellence and exceeding customer expectations with a focus on Vulnerability Management.  

About the Role (your why) 

As Cybersecurity Technical Account Manager, you’ll manage and oversee our Government Customers vulnerability management program and tools.  

You will be working within a team of passionate, innovative and engaging people who focus on building, delivering and supporting state of the art Cyber Security Solutions and you will ensure that delivery of services to our internal and external stakeholders is upheld, achieving SLA’s, meeting commercial obligations and contractual compliance.  

You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, and we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).  

What You’ll Do: 

You will play a crucial role in enhancing, managing, and maintaining our operational processes and procedures. Your core responsibilities will be to actively identify, assess, prioritize, and report on any security vulnerabilities found in our customers' systems and applications.  

You will collaborate with various technical delivery teams and engage with customer application and system owners to ensure the prompt and effective remediation of any vulnerabilities.  

Your will focus on ensuring the successful delivery of contracted services to our clients, in line with our master services agreements, managed service schedules, and other commercial agreements.  

In addition to these key duties, you will have the opportunity to shape and implement policies, as well as review standard operating procedures for our vulnerability management program.  

Mentoring junior analysts will also be an important aspect of your role, contributing to the professional development of our team.  

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

You’ll have previous experience: 

• Working for a government customer or in a highly regulated industry  
• Leading or managing a team of cyber security analysts  
• Defining and implementing policies and standard operating procedures for cyber security programs.  
• Experience monitoring the performance of operations team’s productivity and contractual compliance, i.e., SLA achievement, aged ticket management, change management, etc. 
• A customer centric approach, ensuring consistency in delivery of service.  
• An understanding of Cybersecurity in an Operational or Professional Services environment. 
• A background and knowledge of service delivery methodologies including ITIL and Project Management discipline would be advantageous.  

Along with the following: 

• A minimum of 5 years of experience in Cybersecurity, with at least 3 years of experience in vulnerability management 
• A security certification such as CISSP, CISM, CEH, OSCP, or equivalent  
• Strong knowledge of common security vulnerabilities and threats, such as the OWASP Top 10, SANS Top 25, etc 
• Excellent communication, collaboration, and problem-solving skills  
• Proficient use of vulnerability scanning and assessment tools such as Qualys, Tenable, and Rapid 7  
• Be familiar with vulnerability management frameworks and best practices such as NIST, OWASP, CVSS, etc 
• The ability to work independently, and as part of a team; and be able to work under pressure and meet deadlines.  
• A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

As a Lead UI Programmer, you will work with a talented and highly collaborative team to develop engaging games for mobile and other platforms. You will be responsible for leading the team, prototyping and producing user interface and experience of our new games with well-known licenses.

Responsibilities

• Leading and mentoring a team of UI developers
• Develop engaging and memorable UX experiences for our games
• Rapidly prototype as well as produce end results
• Create high-quality software within industry-standard timelines
• Ensure first-party service requirements compliance
• Break down concepts into manageable targets and create tasks for their backlog to accommodate game design requirements
• Create supplement documentation when required

As our Senior Gameplay Programmer, you will be joining a highly collaborative and talented team and be responsible for prototyping and production of new cross-platform games, working with well-known licences!

Responsibilities

• Create gameplay features in our new and exciting projects
• Work closely and collaboratively with designers to create detailed feature specifications
• Take ownership of gameplay features implementation
• Design and implement innovative solutions to solve creative and technical challenges
• Write clean, robust and reusable code and create documentation where required; debug, diagnose and fix code issues
• Rapidly prototype and write final code
• Independently use documentation and guides to complete work or overcome impediments
• Take active role in providing time estimates and task breakdowns
• Provide feedback to other programmers and mentor junior programmers as appropriate