Total 641 Information Technology job vacancies in Brisbane, Adelaide or Australia Remote

Join the Federal Government as a System Analyst. Role based in Brisbane CBD Your new company
This government department works to maintain the affordability of medical services in Australia. They are seeking a System Analyst (MUST have Baseline security clearance for an initial 9 months contract with possible option for up to 2 x 12 months extension.
Your new role
As a System Analyst, you will work as part of a highly motivated and cohesive team using agile approaches to design, develop and support business solutions by creating highly specialised technical specifications.
Applications team currently operates in DevOps model within Scaled Agile framework (SAFe). In DevOps model Delivery and Operational responsibility are assigned within scrum teams.
As a member of the Agile project team, and under the direction of the Project Manager/Scrum Master and Team Leader, you will help define the requirements and create highly specialised technical specifications which support the required business solutions. The System Analyst will work closely with architects, technical development leads, solution design leads, UX design leads, product owners and vendor partners to establish business and technical requirements and drive them through successful and on-time delivery of functionality/optimizations.

Requirement / user story creation/ Requirements Traceability matrix
Refinement of requirements and user stories to form highly detailed technical specifications including in Data warehouse and cloud platforms related products.
Pre-analysis of upcoming requirements to advice business and technical teams if changes are feasible or to the technical teams to take design considerations for upcoming requirements.
Creation and updating digital workflows, sequence diagrams and API call flows.
Capture the test data requirements to support unit and in sprint quality assurance testing.
Work in DevOps framework to support the deployed solutions.

What you'll need to succeed

MUST have Baseline security clearance.
MUST be an Australian citizen.
Preferably 7+ years' of relevant experience.
Experience with identifying API from business processes design, understanding of the different integration patterns.
Working with cloud based data and analytics platforms implementation.

What you'll get in return
You will enjoy a competitive hourly rate and flexible hybrid working conditions. There is opportunity for growth and contract extensions for the right candidate.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

JR0000008849

• 1x Continuing | Full-Time
• Academic Level A (Teaching Specialist) | $83,500 - $101,192 p.a.
• Academic Level B (Teaching Specialist) | $106,403 - $125,917 p.a.
• Location: Tonsley / Kaurna Country
• View Associate Lecturer in Computer Science Position Description
• View Lecturer in Computer Science Position Description

About the About the College of Science and Engineering
At the College of Science and Engineering we believe in the power of science and engineering to solve real world problems. We strive to advance fundamental science, to create new technologies, and to work across discipline boundaries. Our interests scale from the sub-atomic through to entire oceans, forests and beyond. We seek to understand the past, but also to create the world of the future. Our College is an exciting place to research, study, and work, supported by best practice teaching methods, practical work-related learning, and advanced facilities.

About the Role
The College of Science and Engineering is seeking an Associate Lecturer or Lecturer in Computer Science, to join the talented academic staff at Flinders University. As a Teaching Specialist you will focus on teaching and teaching-related activities which involve the creation, delivery, and continuous quality improvement of university-level education.

As the Associate Lecturer/Lecturer, you will be accountable for contributing to excellence in teaching and learning across the suite of computing related topics within the Computing and Mathematical Sciences Teaching Program.

You will be required to contribute to teaching and the scholarship of teaching using innovations in teaching practices and technologies, that will enhance the student experience. Other responsibilities of the role may include curriculum design and review, contributing towards maintaining internal and external compliance and accreditation of courses and utilising advancements in education technologies.

About You
Candidates will be determined to be suitable for Level A or Level B positions depending on their relevant experience. The successful candidate for a lecturer position in Computer Science will demonstrate:

As the Associate Lecturer in Computer Science, you will have:
- Satisfactory completion of a four-year tertiary qualification in an area of computing.
- Completion of, or significant progress towards a PhD in an area of computing.
- Experience teaching a range of introductory and intermediate level computing related topics in a tertiary environment.
- Demonstrated evidence of contributing to teaching and the scholarship of teaching at the discipline level, including involvement in curriculum development and teaching methodology.

As the Lecturer in Computer Science, you will have:
- Completion of a PhD in a computing related area.
- Teaching and learning experience at a tertiary level to a high standard in a range of computing areas, at a variety of levels and with varying class sizes.
- A demonstrated understanding of pedagogical frameworks in the delivery of teaching with a deep appreciation of the nexus between teaching and learning, research, and scholarship.
- Evidence of the use of learning and teaching approaches which enhance student success including but not limited to a good understanding of appropriate assessment techniques and student feedback.

Life at Flinders
We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options
• Flexible working arrangements
• Wide range of professional development activities and services
• We embrace diversity and promote equity and inclusion for all students and staff
• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).

Our Commitment to Reconciliation and Indigenous Employment
Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment
• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.
• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University?COVID-19 Vaccination Policy

How to Apply and Information
• To apply online, please visit the Jobs@Flinders website via the job portal: JR0000008849 Associate Lecturer/Lecturer in Computer Science
• You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the Associate Lecturer in Computer Science position description OR Lecturer in Computer Science position description.
• For more information regarding this position, please contact Dr Greg Falzon
• Please see here for our Reconciliation Action Plan
• Please see here for our Indigenous Workforce Strategy

Applications to be submitted before 10:00 pm (ACDT) Wednesday 10th April 2024.

Please note, late applications and applications sent via agencies will not be accepted.

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Electrical Technical Officer (Process Control) | Port Hedland 8&8 Date:  12 Mar 2024 Job Posting End Date:  Job Country:  Australia Job State/Province:  Western Australia Job Location/Region:  Pilbara     About BHP  At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Come and be a part of this success. About the Role We are seeking applications for the role of Electrical Technical Officer (Process Control technician) in Port Maintenance at Finucane Island on a residential 8/8 (4 days, 4 nights, 8 off) shift roster. Reporting to the Electrical Area Owner at Finucane Island, you will be responsible for…

Click here to view more detail / apply for Electrical Technical Officer (Process Control) | Port Hedland 8&8

Tier 2 Network/Hardware Technician

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required: None

Type of Travel: None

* * *

Looking for Network/Hardware technician with great communication skills that will be responsible for collection of incident information through customer conversation, and self-service support tools. Tracks incidents and requests from identification through resolution ensuring a quality end-to-end customer experience. Conducts initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Communicates promptly on progress. Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. Alerts management to recurring problems and patterns of problems. Provide statistics for the weekly Service Desk report on call trends.

What You’ll Get to Do:

• Provide Information Technology (IT) support through the performance of on-site product/solution installation, sustainment, and resolution.
• Oversee and/or perform any necessary diagnoses, troubleshooting, service, and repair of IT equipment and systems.
• Provide direct customer service touch labor for assessment, diagnosis, and resolution of identified issues.
• Instruct customers in the operation and maintenance of the provided solution and interprets customers’ needs, defines next steps, and clarifies the assignment of responsibility for problem resolution as needed. Includes any aspect of site/field support
• and is not limited to systems hardware, software, network, and other technical infrastructure components.
• Collaborate directly with the TIER 1 provider as necessary.
• Analyze, administer, maintain, and manage the performance of the overall suite of legacy equipment that includes but is not limited to voice, video, workstations, servers, networks, monitors, peripherals, software, and other related equipment.
• Maintain all configuration documentation for assigned infrastructure.
• Evaluate hardware in direct coordination with the TIER 1 provider, end users, stakeholders, and other Government personnel as appropriate.
• Participate in the development and implementation of standards and procedures.
• Maintain network security protocol and ensures compliance with security policies and procedures.
• Participate and may lead aspects of installs, moves, changes, adds, and deletes (IMACDs) in coordination with stakeholders.
• Interface with vendors as appropriate to ensure optimal resolution during problems, issues, outages, and/or periods of reduced performance.
• Help to develop testing strategies and document results.
• Provide advice and training to end-users.
• Troubleshoot and resolve complex problems.
• May provide work leadership to less-experienced personnel.
• Maintain current knowledge of relevant hardware and software applications as assigned.
• Participate in special projects as assigned.

You’ll Bring These Qualifications:

• Active TS/SCI with Polygraph
• Must be able to obtain Security Plus certification within 90 days
• Lift 30-50 lbs on a repeated basis
• Ability to stand for long periods of time while working with Network Hardware
• Bachelor’s Degree in the Information Technology (IT) field or related discipline, or the equivalent combination of education, technical certification, and/or training to include work experience.
• 4–7 years of directly related experience in support to IT equipment (e.g., Hardware, Networks, etc.)

BITS3

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

$58,800 - $123,400

Senior Technical Officer - 6 month contract with Government Your new company
Our state government client has the vision of enhancing the safety of Queenslanders through modern, sustainable and evidence-based corrective services. They are looking for Senior Technical Officer for an initial 6 month contract (with possible extension).
Your new role
If you possess exceptional client service skills and have a passionate and dynamic approach to your role, then this role is for you.

In this role you will:

Provide operational support (on-site and remote) to sites as required in a primarily Microsoft environment
Configure/install/monitor/support/manage the ICT environments by high level technical expertise.
Provide a level of training to the desktop environment and applications to end users where required.
Develop and maintain ICT documentation including knowledgebase articles and work instructions.
Provide Tier 1/2 technical support and participate on the contact centre as a primary method of incident resolution.
Accurately triage and escalate incidents where required according to policies and procedures.
Prioritise and allocate tasks, meet deadlines and manage own workflows to ensure tasks are completed in a client focused manner within defined service levels.
Provide timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed service levels are maintained.
Develop, maintain and work within procedures for the maintenance of one or more technical domains.
Meet enterprise service levels by applying ITSM processes.

What you'll need to succeed


The essential requirements for this role are:A driver's licence (C class) would be highly desirable



Participating in on-call arrangements may be a requirement of this position


The ability to be available as point of escalation where major service interruptions occur out of hours

What you'll get in return
You will enjoy a competitive hourly rate and an initial 6 month contract (with possible extensions).
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Eve Stone now.
If this job isn't quite right for you but you are looking for a new position, please contact Eve Stone on [email protected] for a confidential discussion on your career.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Faculty of ScienceProvide electronics/electrical repair, design, and manufacturing services, technically orientated support to workshop clients and techniciansFull-time permanent opportunityBased at St Lucia CampusAbout UQAs part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:26 weeks paid parental leave or 14 weeks paid primary caregiver leave17% superannuation contributions17.5% annual leave loadingAccess to flexible working arrangements including hybrid working options, flexible start/finish…

Click here to view more detail / apply for Technical Officer (Electronics)

Clough is seeking experienced Technical Procurement (including Senior level) to join the Bidding Energy & Resources Team in Brisbane! In this role you will effectively be responsible for driving our bid phase procurement processes and ensure technical excellence and delivering the basis for successful proposals within budget and timeline constraints.As an experienced Technical Procurement professional, you will be responsible for coordinating and planning the procurement process during the proposal phase of a broad range of Energy and Resources  projects.The role will involve developing a comprehensive Make or Buy Strategy and ensuring seamless cross-coordination among the various functions involved in the RfQ (Request for Quotation) process.Your goal is to achieve technically and economically robust outputs for our tenders and proposals.Who we areWe are a pioneering project delivery company. We harness our people’s innovative thinking through engineering and construction solutions that deliver a sustainable future today.We deliver high performing assets for the energy, resources and infrastructure industries…

Click here to view more detail / apply for Technical Procurement

Designation / Job title : Developer Programmer - 261312/ Developer (Other)

Primary or Mandatory skills :-
• Good experience in Managed Services/ITIL
• Strong Experience and In Depth Understanding of Customer Domain in Banking and Insurance function.
• Experience in DataStage 11.x , ETL/DW concept
• AWS, OpenShift, ROSA ,Azure, KAFKA
• MDM,
• API Manager , Postman, API, Swagger,
• Jenkins,
• Netezza, Oracle, Redshift, DB2,
• Good Experience in SQL
• Good Communication, Analytical Skill.

Good to have skills :
• CDC, ServiceNow.
• Control M ,Jira, Confluence.

Detailed Job description : -
• Responsible for managing Customer LOB team (of 12 associates) distributed across different geographical locations.
• Responsible for Managing all Batch Application, Data Delivery .
• Responsible for Application Availability for All critical API.
• Handling Prod and Non-Prod Platform Support.
• Managing Security vulnerability
• Responsible for Managing Critical Incident (Via CIM/HIDI) and other Critical data issue.
• Managing Customer escalation(s), New work transition, effort estimation.
• Responsible for regular operational and maintenance activity, coordination with different customer
• stakeholder in order to keep CSAT score high.
• Responsible for timely resolution of incoming request(s) in Customer LOB and assist team technically as and when needed.
• Responsible for fixing user query , Data issue , technical review , Effort estimation and Automation initiative.
• Interact with different team/person in order to fix user queries.
• Monitor and fix incoming Incident/Service request within defined SLA.
• Responsible for automation and other continuous improvement plan in Customer Experience LOB
• Status review meeting with respective audience.

SYS ADMIN | PERM | BRISBANE CBD Your new company Hays Technology is partnered with an Australian Agricultural Organisation to appoint an experienced System Administrator. This role is a permanent opportunity based in the Brisbane CBD. Your new role Reporting to the IT Manager, you'll work with the existing team to support the organisation's IT environment and upcoming projects across their many offices. Based in Brisbane, there will be a requirement for planned travel throughout Australia. You'll also be responsible for mentoring and supervising a small helpdesk team. Some of your general day to day will include:

Administration and maintenance of Windows Domain Environments, Windows Server and Windows 10/11
Network management of routers, switches, firewalls, printers, workstation and server hardware
Microsoft 365 Administration (Office 365, SharePoint Online, Exchange Online, MS Teams)
Data backup and restore - Veeam
Security

What you'll need to succeed Ideally, you'll have 5+ years experience as a System Administrator within medium to large corporate environments as well as:

Network configuration and management - Cisco Meraki and Ubiquiti
M365 Suite
File Sync, Veeam
Cloud technologies - Azure, AWS
End to end project management
3rd level support

What you'll get in return On offer is a salary between $90,000 - $110,000 + Superannuation with a large Australia-wide organisation that offers ongoing growth and flexible working arrangements. Other benefits include bonuses and paid certifications. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or if you're after more information, please reach out to Waverley McCrenor on 07 3231 2659 or email [email protected] quoting job ID: 2850492 If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Seeking a Technical Workforce Manager to join a growing Defence Industry, technology organisation in Adelaide Your new company An exciting opportunity has come up to join a growing defence SME who specialise in developing ground-breaking technology for the commonwealth. They are seeking someone from a Technical / WHS background to join them in their venture, overseeing and managing technical personnel in the business. Your new role

Overseeing and managing technical personnel through the company
Development and maintenance of WHS related easygenerator training modules related to Technical activities.
Collaborating with Program Managers and Support Services Manager to efficiently allocate technical resources to meet project and operational needs.
Identifying skill gaps and participating in the recruitment, onboarding, training and development of technical workforce members.
Monitoring and evaluating the performance of technical staff to ensure tasks are completed on time, safely and to the required quality.
Resolving technical issues and challenges that may arise during projects or daily operations
Streamlining workflows and processes to continually improve productivity in manufacturing, assembly and test.
Adapting to technology, staying informed with industry trends and emerging technologies, and integrating into their technical practices.
Providing inputs into budgets for workshop and lab equipment, and technical software tools.
Maintaining facilities, including offices, laboratories and workshops, in accordance with industry standards, under the direction of the Support Services Manager.
Performing manufacturing and inspection activities in accordance with the requirements of the Business Management System.
Reporting of WHS hazards and incidents related to technical activities
May also be required to directly support project engineering teams with the assembly, test and installation of electronic, electrical and mechanical designs.

What you'll need to succeed

Technical Diploma / Certification
Cert III in WHS is highly desirable
Experience in people management and leading teams
Demonstrated experience within the maintenance of facilities
Experience developing and/or reviewing JSAs and SWMS related to technical activities
Previous experience performing manufacturing and inspection activities

What you'll get in return This role is a permanent opportunity with lots of opportunity to learn and develop, working on exciting programs of work within aviation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. E: [email protected] T: 0290496980 Please click here to apply.

Seeking a Technical Workforce Manager to join a growing Defence Industry, technology organisation in Adelaide Your new company An exciting opportunity has come up to join a growing defence SME who specialise in developing ground-breaking technology for the commonwealth. They are seeking someone from a Technical / WHS background to join them in their venture, overseeing and managing technical personnel in the business. Your new role

Overseeing and managing technical personnel through the company
Development and maintenance of WHS related easygenerator training modules related to Technical activities.
Collaborating with Program Managers and Support Services Manager to efficiently allocate technical resources to meet project and operational needs.
Identifying skill gaps and participating in the recruitment, onboarding, training and development of technical workforce members.
Monitoring and evaluating the performance of technical staff to ensure tasks are completed on time, safely and to the required quality.
Resolving technical issues and challenges that may arise during projects or daily operations
Streamlining workflows and processes to continually improve productivity in manufacturing, assembly and test.
Adapting to technology, staying informed with industry trends and emerging technologies, and integrating into their technical practices.
Providing inputs into budgets for workshop and lab equipment, and technical software tools.
Maintaining facilities, including offices, laboratories and workshops, in accordance with industry standards, under the direction of the Support Services Manager.
Performing manufacturing and inspection activities in accordance with the requirements of the Business Management System.
Reporting of WHS hazards and incidents related to technical activities
May also be required to directly support project engineering teams with the assembly, test and installation of electronic, electrical and mechanical designs.

What you'll need to succeed

Technical Diploma / Certification
Cert III in WHS is highly desirable
Experience in people management and leading teams
Demonstrated experience within the maintenance of facilities
Experience developing and/or reviewing JSAs and SWMS related to technical activities
Previous experience performing manufacturing and inspection activities

What you'll get in return This role is a permanent opportunity with lots of opportunity to learn and develop, working on exciting programs of work within aviation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. E: [email protected] T: 0290496980 Please click here to apply.

Got experience in mobile plant welding? Join our team today to be the best in your trade!

What you'll need
3+ Years Relevant Experience Post Trade
AUS/NZ Recognised Trade Certificate
Mobile Plant Experience (CAT, Hitachi, Komatsu)
Able to Flux Core Weld
Arc Air Gouging
Structural/ Crack Repairs
Experience working on buckets, boom, trays & crack repiars
Previous Shut Down experience preferred
Rio Tinto Inductions (desirable)
Valid C Class or Higher Drivers Licence
Ability to pass a Pre-Employment Medical and Drug Screen
100% commitment to safety, quality and best practice

What We Offer In Return:
Base yearly salary of $100,000K +super
Various on-going Rosters: 2:1 OR 8:6
Opportunity to become dual traded
Employee based incentives
Employee referral bonuses
Employee Assistance Program (EAP)
Become part of a working family and not just another number In the pool
Exceptional industry safety track record and health promotion

Ready Resources (RR) provides solutions to large mining clients across the Pilbara Region and beyond for their labour hire, maintenance and asset management needs. As an industry leader in these fields, we are available for ongoing long term engagement or on an ad-hoc basis in peak load periods.
Given our extensive client base and eager to grow a bigger family of Boilermakers, we are looking for teams of OEM trained Mobile Plant Boilermakers with all levels of experience to join our family for casual field service, back fill, break down and shut crews.
If you're ready to join a close team and take on your new career move please apply now by clicking the Apply link.

For further information contact - [email protected]
Ready Resources is an Equal Opportunity Employer and encourages Aboriginal & Torres Strait Islander people to apply
Only successful applicants will be contacted.

OceanaGold are seeking a highly professional and motivated System Analyst – Success Factors to join our Digital Technology Team. Based in either our Melbourne or Brisbane offices and reporting to the Senior System Analyst – IT, you will partner with cross-functional business stakeholders to ensure design, implementation and support of end-to-end business application solution SAP Payroll. Your ability to gather technical documentation as well as build and deploy business models, in addition to providing ongoing daily support and payroll bug fixes, will ensure your success in this challenging and rewarding appointment. 

Key tasks and responsibilities:

• Lead the functional delivery of SAP Payroll system upgrades and enhancements.
• Ensure all business requirements and functional designs are understood and delivered.
• Interpret systems specifications to develop, maintain and support reporting solutions.
• Create & manage functional documentation as well as perform unit testing and sign-off on system integration testing.
• Perform user training and interface with business application users at all levels to ensure all customer requirements are captured and understood.
• Manage the change and release management of Payroll developments, patch updates and upgrades.
• Respond to and address user requests via ticketing process preferable to have experience in Service now.
• Develop long term partnerships with business partners and vendors.

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

 

The Team 

Humanforce is growing and is on the hunt for an exceptional Application Support Analyst that will be responsible for customers using our intelliHR product. The intelliHR platform adds value through the automation of traditionally manual HR processes, capturing critical people and performance data not typically available or visible to businesses today. intelliHR utilises cloud-based tools for real-time collection and reporting of data. You'll join our broader Humanforce Technical Support team, but focus on customers using the intelliHR product.

 

Who you are?  

Our application support analyst if focused on providing top-notch support to our intelliHR customers. You are customer obsessed and care deeply about creating memorable experiences for all customers. You ideally have experience working in a technical or application support role, troubleshooting and building solutions for external facing customers. You are passionate about educating our team and customers through training and knowledge sharing.  

 

What you will do?

• Nurture positive and productive relationships with our existing client base through exceptional service to ensure retention of existing customers and the promotion of Humanforce to customer networks.
• Increase product knowledge across the customer base through a combination of educational support and ongoing contribution to the customer facing knowledge base.
• Contribute to Humanforce reputation for industry-leading service through deep product knowledge and timely resolutions to customer queries.
• Consistently improve and streamline internal processes that will aid the support team.

 

What you will need?

• 1-3 years of experience in a similar role within the SaaS industry.
• Balance of technical knowledge and business acumen
• Customer-first approach
• Proactivity, self-starter with excellent prioritisation skills
• Ability to digest technical information and relay this to non-technical people
• Excellent communication skills with the ability to engage, influence, and inspire partners and
• stakeholders to drive collaboration and alignment
• Ability to quickly learn and use various systems
• Strong data manipulation/excel skills
• High degree of organization, individual initiative, and personal accountability
• Experience successfully working in teams to resolve complex issues.
• Proven track record of supporting end users to achieve outcomes through the use of technology
• Experience developing user guides as part of an online knowledge base

 

Some ‘nice to have’s:

• Experience or keen interest in HR/Payroll technology

 

Our values  

• We are bold  
• We are all in  
• We are customer obsessed  
• We do what we say  
• We are good humans  

 

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1  
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

AutoStore is a leading software and robotics company providing automation technology to warehouse & distribution facilities. Our solution is the most space-saving system on the market and can provide a fourfold increase in storage capacity. With approximately 61,000 robots in 1350 systems across 52 countries, AutoStore is the most deployed provider of grid-based, high-density goods-to-person systems globally. For more information, see autostoresystem.com. Our headquarters is in Nedre Vats Norway with offices in Haugesund (Norway), Oslo (Norway), the US, UK, Germany, France, Spain, Italy, Austria, South Korea, Japan and Singapore.

Bots, Bins and Brilliant People – bring on the future of warehousing!

AutoStore is seeking a System Design Analyst

To facilitate the growth of our Australian team of two, we are looking for a System Design Analyst in Sydney to join our System Design Team and help us achieve our goals in the region. As a member of the AutoStore specialized System Design Team you will work in collaboration with our sales force in supporting the organization’s worldwide customer network with technical expertise and know-how.

We are Lean, Bold and Transparent - Join the robotic revolution with us! 

KEY TASKS AND RESPONSIBILITIES:

• Supporting the sales organisation with data analysis, designs and simulations for customer projects
• Review, optimise and support partners on customer concepts
• Support with new releases of test, improvements and documentation of design tools
• Deliver technical training on best practice when using design software to global distributors and internal sales team
• Improving internal operations and processes through automation of simple tasks etc.
• Proactively provide technical support for the sales organisation internally and externally

KEY QUALIFICATIONS:

• Degree in industrial, mechanical or electrical Engineering, mechatronics other technical sciences or logistics and supply chain management
• Proficient in data analysis
• Minimum 1-2 years of work experience in engineering, solutions or logistics design
• Understanding of logistical processes & experiences from material handling industry
• Interested and skilled presenter and trainer
• Solution design capability
• Comfortable with Microsoft 365 – advanced excel skills

PERSONAL ATTRIBUTES:

• Support and communicates both internally and externally with good quality and time-management
• Willingness to do some travel
• Accountable, proactive and flexible
• Innovative, knowledge-seeking and curious
• Excellent interpersonal and communication skills
• Problem-solving skills and ability to work independently
• Analytical, accurate and systematic
• Team player

WE OFFER:  

• A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange   
• A company culture where we recognize and applaud everyone's contributions in making decisions 
• Competitive compensation and benefits  
• In AutoStore we value flexibility and we offer a worldwide 60/40 remote working policy for all roles that can be performed remotely 

Show your interest in the position by registering your CV and application as soon as possible. Certificates and diplomas are attached to the application. All inquiries are treated confidentially.  

Application deadline: 17th of March 2024 - ​applications are processed on an ongoing basis. 

Principal Software Engineer

PURPOSE OF THE ROLE:

As an accomplished Principal Software Engineer within our dynamic Platform Engineering team, you bring a wealth of experience in software development and a mastery of engineering practices spanning the entire software product life-cycle. Your pivotal role involves steering the evolution of cross-functional platforms, encompassing service chassis, global observability, automation, infrastructure as code, and continuous integration and delivery.

In your enabling capacity, you empower product feature development teams by championing consistent high standards and fostering platform-compatible design, effectively minimizing cross-team friction. As a collaborative leader, you seamlessly engage with members from diverse teams, proactively addressing underlying technical challenges to enhance our engineering productivity continually.

Your strategic insights and hands-on approach position you at the forefront of our platform's innovation, ensuring a robust and streamlined development environment for sustained success.

Main Responsibilities:

- Internal Developer Platform (IDP)

•   Evaluate and architect IDP solutions, providing automation support throughout the product lifecycle, including interfacing with existing tools.

•  Lead the evolution of IDP in collaboration with the Product Owner (PO).

•  Continuously design and refine IDP to streamline our SAFe release train.

- IDP Integrations

• Integrate IDP with infrastructure management tools, ensuring efficient control over infrastructure provisioning, upgrades, and recovery using Infrastructure as Code (IaC) and other relevant technologies.

• Lead the integration between IDP and the Continuous Integration/Continuous Deployment (CICD) pipeline, encompassing source code repository automation, centralized and aggregated solution-level CICD, and governance of CICD practices to eliminate frictions.

• Lead integrations between IDP and the Test Automation framework (Touchstone).

• Lead integration efforts between IDP and Operation Automation, ensuring automated commissioning, monitoring, alerting, and recovery beyond service deployment in the CICD pipeline.

- Piloting and Enabling

• Continuously explore new tools and technologies for application development teams.

• Empower application development teams post Proof of Concept (POC) of new tools or technologies through training and guidance, enabling them to efficiently acquire the necessary skills for future work.

• Collaborate with feature teams on internal application architecture to ensure seamless integration with the overall platform. 

- Team growth

• Mentor junior team members in design and development skills.

• Supervise juniors to ensure proper and timely completion of tasks.

Relevant Work Experience:

• Software Development: 10+ years of professional software development experience

• Software Architecture: Architect, design, and develop sophisticated software solutions.

• Extensive expertise in designing and constructing microservices-based and distributed software architectures.

• Code debugging & troubleshooting :Proficient in advanced code debugging and troubleshooting skills, enabling the diagnosis of issues in code structure and platform architecture.

• System and Infrastructure: Hands-on experience with databases, including MySQL, Mongo, and Elasticsearch.

• Working knowledge of TCP/IP, DNS, and HTTP protocols for understanding data transmission over networks.

• Experience with cloud infrastructure platforms like AWS, Azure.

• Excellent scripting skills in scripting languages.

• Familiarity with Infrastructure as Code frameworks such as Terraform, CloudFormation, or Pulumi.

• Proficiency in monitoring and logging tools like Splunk, ELK stack, and Datadog would be advantageous.

• CI/CD pipeline concepts: Experience with continuous integration/delivery tools such as Jenkins, TeamCity, Octopus Deploy, ArgoCD would be advantageous.

• Container Orchestrator expertise: Kubernetes/OpenShift experience and knowledge would be advantageous.

Nice to have Skills

• Experience with C# and .Net 

• Experience with airline DCS relative development

• Experience implementing TDD, CI/CD

• Experience developing infrastructure for complex solution

• Experience with system monitoring tools and services

• Keen interest in staying up-to-date with the latest technologies.

#LI-APAC24

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Hello and Kia Ora!

Start your game…
As a Mobile Engineer at Entain, you'll have a pivotal role in defining the technical direction of the new Ladbrokes and Neds apps. Your focus will be on ensuring that the apps meet the highest technical standards and effectively cater to our customer's needs.

In this position, you'll actively contribute to the development of mobile applications by working on core functionality and seamlessly transitioning from react-native to native. Your expertise will be invaluable in writing efficient and maintainable code as we enhance the apps' performance and improve the user experience.

This opportunity is exceptional as it allows you to join us during a significant transformation phase. By helping to shape the future of our mobile apps, you'll have the power to make a genuine impact on the customer experience.

Where and how you can work
This position can be based in various locations including Brisbane, Australia (HQ), Darwin, Sydney, and Melbourne, or can be remote within Australia. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day.

• Advocate for the mobile platform and collaborate with engineering and design teams to establish best practices and leverage native frameworks effectively.
• Prioritize scalable feature development, covering the entire development process from measurement and design to testing, deployment, and continuous improvement.
• Provide technical guidance and mentorship to junior engineers, including setting up code standards, architectural guidelines, and best practices for mobile development.
• Identify areas for improvement and implement optimization strategies to ensure exceptional performance and smooth operation of mobile applications.
• Uphold code quality standards and practices to maintain high-quality code throughout the development process.
  
  

You're a match if you have….

• Demonstrated commercial software development experience, specifically in designing, building, and operating large-scale mobile platforms, as this position requires expertise in handling significant scale and complexity projects.
• Commercial experience in iOS, SwiftUI, and/or Android, Jetpack Compose. We value well-documented, performant, tested, and easily maintainable code that adheres to best practices.
• Proven track record of providing constructive feedback during code reviews.
• Strong problem-solving skills are essential, showcasing the ability to identify and resolve issues swiftly.
• You excel in critical and creative thinking, enabling you to come up with innovative solutions.
• Demonstrated enthusiasm and a willingness to tackle challenges head-on, you are not afraid to dive into complex problems.
• Comfortable effectively communicating through various online channels such as chat, video calls, and other collaboration tools.
  
  

Entain Lifestyle

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.
  

Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

Sinch ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. Sinch ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

We are looking for a Senior Documentation Specialist/ Technical Writer. You will be responsible for writing, maintaining, and publishing user-friendly documentation to support our Communications API and Design System. You will play a leading role in launching delightful developer experiences and empowering our teams with better documentation and processes.

 

Key responsibilities:

• Engaging with developers across multiple domains of expertise to gain a deep understanding of the Sinch ClickSend API and supporting products.
• Owning and managing our API documentation, to ensure that it follows a consistent, well-structured format and meets customer expectations.
• Writing user-friendly content that transforms complex, technical information into something accessible, engaging, and delightful.
• Providing code-snippets and on-page technical content for our developer portal.
• Advocating for our technical users and participating in customer-centric research.
• Assessing the state of our current technical content and developing innovative approaches for improvement, in-line with our strategic objectives.
• Aiding in the creation and maintenance of a company-wide design system.
• Collaborating with brand copywriters to ensure that all written content has a consistent and accessible tone-of-voice.
• Making critical decisions and establishing documentation strategies that ensure information is accurate, gathered efficiently, and available promptly.
• Facilitating technical training for internal teams about the API and related topics, ensuring that our teams can better meet customer needs.
• Supporting internal teams with better documentation tools, processes, and strategies.

 

The successful applicant will possess the following skills and attributes:

• Proven experience writing technical documentation for multiple audiences.
• Experience working with engineering teams to gather complex technical information and communicating this through written copy.
• Experience using APIs or writing content for API documentation.
• Experience writing documentation for digital design systems.
• Prior development experience in any front-end or back-end languages.
• Ability to present insights and data clearly and concisely.
• Excellent verbal and written communication skills.
• Excellent writing and grammatical skills.
• Sound organisational skills and attention to detail.
• Ability to self-manage, work independently, and meet deadlines.

 

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• Flexible hybrid working arrangement
• Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• Access to Reward+ program
• A day off for your birthday
• Wellness programs
• Coaching and career development support, including access to a range of online professional development courses
• Access to our Employee Assistance Program
• Global mobility policy
• Monthly fitness reimbursement
• Volunteer leave
• Work from home set up reimbursement

 

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

 

 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

We are looking for an experienced Software Licensing Consultant to join our team.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney; however, we require this particular role to be Adelaide based. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

As the Software Licensing Consultant in Adelaide, you will join a national team working on behalf of, and with, our clients to achieve the best possible outcome for our clients.

This is an opportunity to excel within a successful high-performance team who are growing our footprint across enterprise licensing engagements and agreements.

This is a people facing role with expectations around building repour with the client base based on knowledge and subject matter expertise.

We are intending to trust you with our most important clients in Adelaide and expecting your guidance in their success thanks to the use of the Microsoft suite as well as building new opportunities through your market connections.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• History with the Microsoft Enterprise Agreement
• Understanding with the Cloud Solution Provider program
• A good handle on the Microsoft technology and the associated licensing rules
• Solutioning at a business level.
• Solutioning at a technology level.
• An engaging personality and market connections
• A diligence and focus about getting it right for the client.
• Ability to work as part of a team and get involved early in the solutioning

Nice to have:

• Capability with licensing around associated licensing platforms
• A voice internally to share with the local sales teams and lines of business
• A desire for pairing with Datacom subject matter experts to help deliver the best possible outcome for the client.
• Time management skills and a program diligence with clients to drive on-time delivery.
• Strong team-working to establish credibility with peers in client management and software sales

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Application Support Analyst-Level 2 

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About The Role:

As a Level 2 Support Analyst you will be responsible for the support of Civica’s Education applications and services.  As a member of the Level 2 Support Team, you will assist with the diagnosis, remediation, and resolution of production issues, liasing with the client support team, internal IT operations and development teams where necessary.  The role will also involve engaging external vendors.

Other keys areas of responsibility will include:

• Provide excellent customer service in line with Civica Service Desk Charter and Values.
• Provide application support for products and services produced by Civica to defined service levels.
• Diagnose and resolve functional issues.
• Prioritise customer needs and deliver solutions with a customer-centric approach.

• Identify recurring issues and share findings to prevent similar problems from happening in the future.

• Adhere to Service Management policies, processes, and procedures (e.g. ticket handling policy, incident management, request fulfilment and problem management), follow all relevant business and information security processes as documented in the relevant management systems, and provided by Team Leader.

Requirements:

• Experience working in a customer-facing Service Desk environment.
• Proficient in process analysis, problem-solving techniques, and troubleshooting skills.
• Previous application support experience.
• Strong written and verbal communication skills
• Outstanding attention to detail, organised and possess excellent time management skills.
• Proficiency in Microsoft Office 365 suite
• Experience with SQL scripting.
• Familiarity with ITIL practices.
• Previous experience supporting Education and Finance systems.

Support hours are Monday to Friday between 7 am to 6 pm ACDT/ACST. 

 

Why you'll love working with us.

 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

 

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Role and Responsibilities

                                                                                                         

The Technical Manager, reporting to the Senior Operations Manager, is responsible for the overall management and coordination of CAE resources (maintenance and support personnel), budget and operational maintenance requirements of the training devices under their control. The Technical Manager is responsible to ensure the successful delivery of all maintenance services and user training outcomes within time, cost and quality constraints.

The Technical Manager achieves desired profit contribution targets by monitoring and reporting on maintenance performance and costs in accordance with approved operating budgets, controlling the resources under their jurisdiction and taking corrective action where necessary.

The Technical Manager is the point‐of‐contact for the end user and customer on site for day to day operational needs.

The Technical Manager is responsible to the KPI achievement, Customer Satisfaction, Team engagement and development, Regulatory Compliance, Environment, Health and Safety and Overall support for the Training Center operations.

Are you ready to:

• Be responsible for the technical operations including:
  • Maintenance and operation of FSTD and related equipment.
  • Managing the team of Simulator Engineers and Technicians
  • Coordinating delivery and qualification of new simulators and other training devices
  • Achieving and sustaining the established operational KPIs
• Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
• Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
• Assure the highest level of customer service is delivered by staff to all customers.
• Implement a quality assurance program
• Ensure the highest level of Environment, Health and Safety compliance
• Perform employee management activities such as resources allocation, performance evaluation, and employee development

About CAE

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

Maintenance Technical Manager

We are opening a new training centre in Sydney in 2024, as a part of this we are looking for an experienced manager to take on the position of Maintenance Technical Manager. This is a broad role with responsibility for the overall operations of the training centre – focusing on budgets, KPIs, Customer Satisfaction, Team engagement, H&S, and overall support for the operations.

Are you ready to:

• Be responsible for the technical operations including:
  • Maintenance and operation of FSTD and related equipment.
  • Managing the team of Simulator Engineers and Technicians
  • Coordinating delivery and qualification of new simulators and other training devices
  • Achieving and sustaining the established operational KPIs
• Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
• Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
• Assure the highest level of customer service is delivered by staff to all customers.
• Implement a quality assurance program
• Ensure the highest level of Environment, Health and Safety compliance
• Perform employee management activities such as resources allocation, performance evaluation, and employee development

Our ideal candidate will have:

• Technical Degree or similar with an Electrical Engineering focus
• Ideally has knowledge of CAE simulation technology and 5-10 years hands on experience
• Strong leadership skills
• Friendly and customer focused
• Ability to work and converse efficiently across all levels
• Able to work under pressure and meet deadlines.
• Good problem solving and team working skills.
• Proven ability to handle difficult situations.
• Excellent communication skills, with another language being an added bonus

CAE offers:

• an environment where your initiatives will be recognized and valued.
• the opportunity to work on a variety of projects on a multidisciplinary team.
• attractive employee benefits.

Come share your passion with us!

Read our FY23 Annual Activity and Corporate Social Responsibility Report

Follow us on Twitter: CAE_Inc
Facebook: www.facebook.com/cae.inc
LinkedIn: www.linkedin.com/company/cae

Instagram: www.instagram.com/CAE_inc

#LI-KM1

Position Type

                                                                                         

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

Purpose

As an Application Support Analyst, you will provide technical support and guidance to our clients by answering their requests & addressing incidents regarding both server-side and client-side applications, by delivering advanced technical and troubleshooting skills, communication abilities, problem solving orientation, and computer proficiency on a day-to-day basis.

Responsibilities:
Respond to client problems (phone/portal) and actively monitor client sites:

• Log and document all incidents within a ticketing system and problems within JIRA;
• Investigate problems with software applications, diagnose root causes, identify known errors;
• Refer incidents to other parties when an incident is beyond your current skill-set;
• Proactively monitor, document and fix problems or anomalies found at our clients’ installations;
• Manage and exceed customers’ expectation by providing excellent service;
• Ensure that all service level agreements (SLAs) are met and delivered according to Support specifications;
• Versatility to shift & occasional pager scheduling;
• Participate in sharing knowledge and publishing Knowledge articles

About Us:

Delinea is a leading provider of privileged access management (PAM) solutions for the modern, hybrid enterprise. We make privileged access more accessible by eliminating complexity and defining the boundaries of access to reduce risk, ensure compliance, and simplify security. Delinea empowers thousands of customers worldwide, including over half the Fortune 100. Our customers include the world’s largest financial institutions, intelligence agencies, and critical infrastructure companies.

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.

Apply today to help us achieve our mission.

Sales Development Representative Summary:

Our Sales Development Representative (SDR) role acts as a liaison between our Sales and Marketing teams and develops, generates, and manages initial business relationships via inbound lead qualification and outbound prospecting activity. The primary goal of the SDR role is to connect our sales team to potential customers.

• Do you see the rising importance of IT security and want to be a part of the industry's explosive growth?

• Are you a motivated self-starter interested in working in a dynamic, fast-paced sales and marketing environment?

• Are you looking for a position with generous, performance-based compensation and ample opportunities for career advancement?

• If you answered yes to these questions, then we would like to speak with you about an opportunity that will take your career to the next level.

What You'll Do:

• Connect with decision-makers by phone (80%), email, and LinkedIn to highlight how Delinea solutions can help them solve the complexities associated with privileged accounts using an award-winning product suite and state of the art sales automation tools

• Process and qualify inbound leads into sales opportunities

• Deliver a minimum of 75+ outbound activities (combination of calls/emails) per day

• Develop qualified leads by researching, profiling, and networking within targeted companies

• Utilize internal e-learning systems to stay current on latest trends and technologies in cyber security market

• Consistently hit weekly success metrics for meetings and/or calls between prospective customers and sales account executives

• Support a variety of inbound and outbound marketing programs and sales initiatives

• Staff industry trade shows and conferences to interact with prospects and customers and identify new business opportunities

• Record and track progress in our CRM system (Salesforce) and Prospect Engagement system (SalesLoft) to monitor your success

​What You'll Bring:

• Minimum 2 years successful work experience in a SDR or quota-carrying Sales role

• Hands-on experience with multiple sales techniques (cold calls, personalized LinkedIn messaging, etc)

• Experience with CRM and Sales Engagement platforms (prefer Salesforce & SalesLoft)

• Organized, goal-oriented and data-driven mindset

• Accredited bachelor’s degree in Marketing, Business Administration or related field

Delinea Culture & Benefits:

Why work at Delinea? 

·        We’re passionate problem-solvers doing our part to make the world a safer place. 

·        We invest in people who are smart, self-motivated, and collaborative. 

·        What we offer in return is meaningful work, a culture of innovation and great career progression! 

At Delinea, our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – and guide our behaviors and success. We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. 

 

We take care of our employees. We offer competitive salaries, a meaningful equity and bonus program, and excellent benefits, including full suite health and wellness plans (specific to individual country plans), generous discretionary time off (DTO), and paid holidays. We support all families with paid leave, specific to individual country plans, for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

 

Upon conditional offer of employment, candidates are required to complete comprehensive 7-year criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.