Total 15 Others/Any level Information Technology job vacancies in Deakin, Australian Capital Territory

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions.

About the role
Due to ongoing success in the ACT market, we are expanding and are seeking a Customer Service Valet – Onsite Technical Support who will attend to the Konica Minolta printing equipment and provide exceptional customer service to our valued clients based onsite in Canberra.

You will be fully trained to be responsible for:

• Maintaining and repairing print equipment on our client-based site to ensure a high standard of copy quality, equipment cleanliness and changing of consumables, in accordance with the agreed service levels.
• Providing face-to-face and occasional over the phone technical support to onsite clients while maintaining a high level of customer service
• Coordinating and performing basic fault-preventative servicing in relation to the printing equipment.
• Providing first-level response on equipment faults in line with Konica Minolta's customer service values/customer statement of work obligations and escalating specific technical equipment/software issues to Konica Minolta Helpdesk.
• Ensuring paper stock is managed to agreed levels, and filling paper trays.
• Consumables management – ordering inventory and replacing toner
• Customer User Training – providing scheduled or ad hoc training to Customer users in relation to the operation of the printer.

Who are we looking for?

• Experience in providing exceptional customer service, client management and troubleshooting skills
• IT network and software application related troubleshooting experience will be very highly regarded
• A desire to learn - Willingness to expand industry knowledge and skills on software and hardware via training
• Enjoy problem solving, working with your hands and resolving technical issues on a client and technical level
• Print industry and public service employment history or hands on experience in a client service or IT-related environment will also be highly regarded
• Someone who is mobile, comfortable working across multiple sites and has the ability to adapt to a changing work environment
• Self-motivated and comfortable working autonomously

Who are we looking for?

• Experience in providing exceptional customer service, caring about customers and building and maintaining relationships.
• Preferable experience working in an IT environment or within the public sector
• You are professional, proactive, organised, and take pride in your work.
• Willingness to expand IT knowledge and skills
• Enjoy problem solving and resolving technical issues both with customers and machines.
• A desire to learn - You will have initial and on-going hands-on product training and further IT training in accordance with client requirements to ensure the success of your career at Konica Minolta.
• Australian Citizenship (Non-citizens or Visa holders cannot be considered due to the below requirement)
• Ability to obtain an AGSVA NV1 security clearance (Continued employment will be conditional on obtaining and maintaining NV1 or higher clearance)
• Must have Australian drivers licence and vehicle to attend jobs at client sites

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence key change and engage with colleagues from diverse backgrounds and experiences.

We are currently seeking a passionate full time Speech Pathologist to join a mobile team in Canberra.

This is a diverse role comprising Speech Pathology specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s communication and independence in all aspects of their lives. The position of SP is to provide a high quality, effective and efficient service to clients accomplished by working as a member of the integrated health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties

-          Coordination of appointments

-          Completing and managing service agreements

-          Direct and indirect supports

-          Travel to and from the participant's home

-          Report writing for commutation plans, therapy plans, Assistive technology request

-          Responding to emails

 -          Working with Vulnerable people check ACT

-          Speech Pathology degree

-          Professional indemnity insurance

-          NDIS orientation module

-          Driver’s licence and Car

-          Police check <3 years old

-          100 points of ID

-          Right to work in AUS

-          Covid infection control certificate

-          Strong communication and time management skills

-          Ability to be a team player

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

We are currently seeking a passionate full time Physiotherapist to join a mobile team in Canberra.

This is a diverse role comprising physiotherapy specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s function and independence in all aspects of their lives.

The position of mobile physiotherapist is to provide a high quality, effective and efficient physiotherapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties:

-          Coordination of appointments

-          Completing and managing service agreements

-          Undertaking comprehensive home-based assessments

-          Developing holistic, client centric and outcomes drive care intervention and care plans

-          Providing support and assist clients, carers and families with the implementation of intervention plans and programs

-          Monitoring, evaluating and modifying treatment to measure progress and ensure effectiveness of intervention

-          Travelling to and from the participant's home

-          Writing comprehensive reports and physiotherapy plans based on your advanced clinical understanding, application of various clinical assessments and implementation of appropriate interventions

-          Responding to emails

-          Providing ongoing care

• AHPRA registration
• NDIS orientation module
• Relevant tertiary qualification in Physiotherapy
• A high level of professional judgement and knowledge to provide a wide range of therapy supports
• Advanced clinical understanding
• At least 3 years clinical physiotherapy experience
• Experience/understanding of working in the NDIS (highly desirable)
• Demonstrable clinical and rehabilitation skills and experience
• Excellent time management and organisation skills
• Commitment to client outcomes and evidence-based practice
• Ability to work independently and collaboratively within a supportive team environment - team player
• Attention to detail and skills in analysis, planning and problem solving
• Willingness to travel and provide in-home care

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

We are currently seeking a passionate full time Exercise Physiologist to join a mobile team in Canberra.

This position is a diverse role comprising exercise physiology specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s function and independence in all aspects of their lives.

The position of mobile exercise physiologist is to provide a high quality, effective and efficient therapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties:

-          Coordination of appointments

-          Completing and managing service agreements

-          Undertaking comprehensive home-based assessments

-          Developing holistic, client centric and outcomes drive care intervention and care plans

-          Providing support and assist clients, carers and families with the implementation of intervention plans and programs

-          Monitoring, evaluating and modifying treatment to measure progress and ensure effectiveness of intervention

-          Travelling to and from the participant's home

-          Writing comprehensive reports and exercise plans based on your advanced clinical understanding, application of various clinical assessments and implementation of appropriate interventions

-          Responding to emails

-          Providing ongoing care

-       ESSA registration

-       NDIS orientation module

-       Relevant tertiary qualification in Exercise Physiology

-       A high level of professional judgement and knowledge to provide a wide range of therapy supports

-       Advanced clinical understanding

-       At least 3 years clinical exercise physiology experience

-       Experience/understanding of working in the NDIS (highly desirable)

-       Demonstrable clinical and rehabilitation skills and experience

-       Conduct assessments and deliver therapy programs

-       Excellent time management and organisation skills

-       Commitment to client outcomes and evidence-based practice

-       Ability to work independently and collaboratively within a supportive team environment - team player

-       Attention to detail and skills in analysis, planning and problem solving

-       Willingness to travel and provide in-home care

Other Requirements

-       Up to date covid and flu vaccinations are preferred

-       Covid infection control certificate

-       Working with Vulnerable people check ACT

-       Driver’s licence and Car

-       Police check <3 years old

-       100 points of ID

-       NDIS workers screening check/ID

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

We are currently seeking a passionate full time Physiotherapist to join a mobile team in Canberra.

This is a diverse role comprising physiotherapy specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s function and independence in all aspects of their lives.

The position of mobile physiotherapist is to provide a high quality, effective and efficient physiotherapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties:

-          Coordination of appointments

-          Completing and managing service agreements

-          Undertaking comprehensive home-based assessments

-          Developing holistic, client centric and outcomes drive care intervention and care plans

-          Providing support and assist clients, carers and families with the implementation of intervention plans and programs

-          Monitoring, evaluating and modifying treatment to measure progress and ensure effectiveness of intervention

-          Travelling to and from the participant's home

-          Writing comprehensive reports and physiotherapy plans based on your advanced clinical understanding, application of various clinical assessments and implementation of appropriate interventions

-          Responding to emails

-          Providing ongoing care

• AHPRA registration
• NDIS orientation module
• Relevant tertiary qualification in Physiotherapy
• A high level of professional judgement and knowledge to provide a wide range of therapy supports
• Advanced clinical understanding
• At least 3 years clinical physiotherapy experience
• Experience/understanding of working in the NDIS (highly desirable)
• Demonstrable clinical and rehabilitation skills and experience
• Excellent time management and organisation skills
• Commitment to client outcomes and evidence-based practice
• Ability to work independently and collaboratively within a supportive team environment - team player
• Attention to detail and skills in analysis, planning and problem solving
• Willingness to travel and provide in-home care

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About The Role

This is an excellent opportunity not to be missed! You will be joining a fantastic Software Asset Management team in our extensive Service Operations business. The SAM team support each other and work collaboratively across a range of managed and project services. This is a chance to make your mark in a business with strong people and customer focus.

This role is preferably located in Canberra, although remote work is supported, and is ideal for someone who is experienced in Software Asset Management and Software Licensing and keen to develop a career with loads variety and opportunity.

If you already have Baseline Security Clearance this will be advantageous, it is required.

What You’ll Bring

We’re looking for a proactive, independent, enthusiastic team member who’s interested in being part of a larger group delivering a high quality and complex service to our customers. You’ll bring expertise developed over 3+ years in a Software Asset Management, IT Asset Management, or Licensing Sales, as you will be supporting the delivery of the Software Asset Management (SAM) service for a large Federal Government account.

Your ability to work with other members of the client management team to develop and deliver quality solutions for our customer is critical to the success of our service.

As part of the role you will provide quality customer service enhancements in optimising the SAM Service, planning the service implementation, championing the delivery of the service and processes, and verification and continued maintenance of the SAM Service.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Service Delivery Managers. Essentially, the Software Asset Manager will:

• Manage the relationship with key Customer stakeholders and Datacom Managed Services.
• Act as SAM Subject Matter Expert for the account.
• Ensure effective and smooth delivery of our customer’s SAM services.
• Contribute to the achievement of the outcomes of the contract.
• Delivery and support the Business Development Process.
• Ensure that SAM plans, processes and procedures are delivered incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous SAM Improvement with our services for our customers.
• You are a key contributor to the management of the Software Asset Lifecycle for our customer. This includes identifying the software inventory, capturing license entitlements, performing ongoing software compliance checks, and remediation as appropriate.
• Manage, maintain, and facilitate the renewal of software maintenance by validating the renewal details to ensure the information is correct and valid and also update the Software Asset Register/Technology with the new licensing details.
• Facilitate software procurement for the account including the tasks of retrieving quotes from software vendors or Datacom’s internal procurement team, approval from the business and facilitating the procurement and associated software lifecycle tasks.
• Review current software Terms and Conditions, License Agreements, and License Contracts to ensure that the account is not exposed to any breaches or risks.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Experience in using SAM technologies and their capabilities, in particular, Flexera FlexNet Manager Suite and/or Snow License Manager. You will be responsible for monitoring the health of the SAM technology and will proactively work with technical teams to ensure the technology is maintained to acceptable standards.
• Experience with ITSM tools like Cherwell or Service Now will be advantageous.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Be able to follow documented procedures to support the deliver of consistent services.
• Perform license reclamation activity and record cost avoidance.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.
• Work collaboratively with a larger SAM team in delivering SAM Services as well as autonomously within your dedicated account.

You must hold Australian Citizenship as a Baseline Security Clearance is required, and it will be advantageous if you already have one.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

We are currently seeking a passionate full time Physiotherapist to join a mobile team in Canberra.

This is a diverse role comprising physiotherapy specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s function and independence in all aspects of their lives.

The position of mobile physiotherapist is to provide a high quality, effective and efficient physiotherapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties:

-          Coordination of appointments

-          Completing and managing service agreements

-          Undertaking comprehensive home-based assessments

-          Developing holistic, client centric and outcomes drive care intervention and care plans

-          Providing support and assist clients, carers and families with the implementation of intervention plans and programs

-          Monitoring, evaluating and modifying treatment to measure progress and ensure effectiveness of intervention

-          Travelling to and from the participant's home

-          Writing comprehensive reports and physiotherapy plans based on your advanced clinical understanding, application of various clinical assessments and implementation of appropriate interventions

-          Responding to emails

-          Providing ongoing care

• AHPRA registration
• NDIS orientation module
• Relevant tertiary qualification in Physiotherapy
• A high level of professional judgement and knowledge to provide a wide range of therapy supports
• Advanced clinical understanding
• At least 3 years clinical physiotherapy experience
• Experience/understanding of working in the NDIS (highly desirable)
• Demonstrable clinical and rehabilitation skills and experience
• Excellent time management and organisation skills
• Commitment to client outcomes and evidence-based practice
• Ability to work independently and collaboratively within a supportive team environment - team player
• Attention to detail and skills in analysis, planning and problem solving
• Willingness to travel and provide in-home care

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

We are looking for a Cybersecurity professional with the drive for ensuring operational maturity, service excellence and exceeding customer expectations with a focus on Vulnerability Management.  

About the Role (your why) 

As Cybersecurity Technical Account Manager, you’ll manage and oversee our Government Customers vulnerability management program and tools.  

You will be working within a team of passionate, innovative and engaging people who focus on building, delivering and supporting state of the art Cyber Security Solutions and you will ensure that delivery of services to our internal and external stakeholders is upheld, achieving SLA’s, meeting commercial obligations and contractual compliance.  

You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, and we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).  

What You’ll Do: 

You will play a crucial role in enhancing, managing, and maintaining our operational processes and procedures. Your core responsibilities will be to actively identify, assess, prioritize, and report on any security vulnerabilities found in our customers' systems and applications.  

You will collaborate with various technical delivery teams and engage with customer application and system owners to ensure the prompt and effective remediation of any vulnerabilities.  

Your will focus on ensuring the successful delivery of contracted services to our clients, in line with our master services agreements, managed service schedules, and other commercial agreements.  

In addition to these key duties, you will have the opportunity to shape and implement policies, as well as review standard operating procedures for our vulnerability management program.  

Mentoring junior analysts will also be an important aspect of your role, contributing to the professional development of our team.  

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

You’ll have previous experience: 

• Working for a government customer or in a highly regulated industry  
• Leading or managing a team of cyber security analysts  
• Defining and implementing policies and standard operating procedures for cyber security programs.  
• Experience monitoring the performance of operations team’s productivity and contractual compliance, i.e., SLA achievement, aged ticket management, change management, etc. 
• A customer centric approach, ensuring consistency in delivery of service.  
• An understanding of Cybersecurity in an Operational or Professional Services environment. 
• A background and knowledge of service delivery methodologies including ITIL and Project Management discipline would be advantageous.  

Along with the following: 

• A minimum of 5 years of experience in Cybersecurity, with at least 3 years of experience in vulnerability management 
• A security certification such as CISSP, CISM, CEH, OSCP, or equivalent  
• Strong knowledge of common security vulnerabilities and threats, such as the OWASP Top 10, SANS Top 25, etc 
• Excellent communication, collaboration, and problem-solving skills  
• Proficient use of vulnerability scanning and assessment tools such as Qualys, Tenable, and Rapid 7  
• Be familiar with vulnerability management frameworks and best practices such as NIST, OWASP, CVSS, etc 
• The ability to work independently, and as part of a team; and be able to work under pressure and meet deadlines.  
• A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

We are currently seeking a passionate full time Exercise Physiologist to join a mobile team in Canberra.

This position is a diverse role comprising exercise physiology specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s function and independence in all aspects of their lives.

The position of mobile exercise physiologist is to provide a high quality, effective and efficient therapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties:

-          Coordination of appointments

-          Completing and managing service agreements

-          Undertaking comprehensive home-based assessments

-          Developing holistic, client centric and outcomes drive care intervention and care plans

-          Providing support and assist clients, carers and families with the implementation of intervention plans and programs

-          Monitoring, evaluating and modifying treatment to measure progress and ensure effectiveness of intervention

-          Travelling to and from the participant's home

-          Writing comprehensive reports and exercise plans based on your advanced clinical understanding, application of various clinical assessments and implementation of appropriate interventions

-          Responding to emails

-          Providing ongoing care

-       ESSA registration

-       NDIS orientation module

-       Relevant tertiary qualification in Exercise Physiology

-       A high level of professional judgement and knowledge to provide a wide range of therapy supports

-       Advanced clinical understanding

-       At least 3 years clinical exercise physiology experience

-       Experience/understanding of working in the NDIS (highly desirable)

-       Demonstrable clinical and rehabilitation skills and experience

-       Conduct assessments and deliver therapy programs

-       Excellent time management and organisation skills

-       Commitment to client outcomes and evidence-based practice

-       Ability to work independently and collaboratively within a supportive team environment - team player

-       Attention to detail and skills in analysis, planning and problem solving

-       Willingness to travel and provide in-home care

Other Requirements

-       Up to date covid and flu vaccinations are preferred

-       Covid infection control certificate

-       Working with Vulnerable people check ACT

-       Driver’s licence and Car

-       Police check <3 years old

-       100 points of ID

-       NDIS workers screening check/ID

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

We are currently seeking a passionate full time Physiotherapist to join a mobile team in Canberra.

This is a diverse role comprising physiotherapy specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s function and independence in all aspects of their lives.

The position of mobile physiotherapist is to provide a high quality, effective and efficient physiotherapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties:

-          Coordination of appointments

-          Completing and managing service agreements

-          Undertaking comprehensive home-based assessments

-          Developing holistic, client centric and outcomes drive care intervention and care plans

-          Providing support and assist clients, carers and families with the implementation of intervention plans and programs

-          Monitoring, evaluating and modifying treatment to measure progress and ensure effectiveness of intervention

-          Travelling to and from the participant's home

-          Writing comprehensive reports and physiotherapy plans based on your advanced clinical understanding, application of various clinical assessments and implementation of appropriate interventions

-          Responding to emails

-          Providing ongoing care

-       AHPRA registration

-       NDIS orientation module

-       Relevant tertiary qualification in Physiotherapy

-       A high level of professional judgement and knowledge to provide a wide range of therapy supports

-       Advanced clinical understanding

-       At least 3 years clinical physiotherapy experience

-       Experience/understanding of working in the NDIS (highly desirable)

-       Demonstrable clinical and rehabilitation skills and experience

-        to conduct assessments and to deliver therapy programs

-        Excellent time management and organisation skills

-       Commitment to client outcomes and evidence-based practice

-       Ability to work independently and collaboratively within a supportive team environment - team player

-       Attention to detail and skills in analysis, planning and problem solving

-       Willingness to travel and provide in-home care

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

We are currently seeking a passionate full time Speech Pathologist to join a mobile team in Canberra.

This is a diverse role comprising Speech Pathology specific assessments, interventions and planning predominantly in the NDIS and home care package space to increase people’s communication and independence in all aspects of their lives. The position of SP is to provide a high quality, effective and efficient service to clients accomplished by working as a member of the integrated health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

Day to Day task and duties

-          Coordination of appointments

-          Completing and managing service agreements

-          Direct and indirect supports

-          Travel to and from the participant's home

-          Report writing for commutation plans, therapy plans, Assistive technology request

-          Responding to emails

 -          Working with Vulnerable people check ACT

-          Speech Pathology degree

-          Professional indemnity insurance

-          NDIS orientation module

-          Driver’s licence and Car

-          Police check <3 years old

-          100 points of ID

-          Right to work in AUS

-          Covid infection control certificate

-          Strong communication and time management skills

-          Ability to be a team player

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our continued commitment to deliver excellence to our customers is built around a true partnership approach.

About the Role

Our Customer Centric Managed Services team provide a wide range services to our Clients. We are seeking a knowledgeable all-rounder in Hardware and End User Technology to ensure we deliver value to our customers and internal stakeholders through the delivery of high-quality Hardware Asset Management services, with the goal of optimising the purchase, deployment, utilisation, replacement and disposal of hardware for Datacom customers.

What you’ll do

• Ensure the effective delivery of high-quality Hardware Asset Management Services:
• Daily administration of the Hardware Asset Management activities
• Ensure compliance across Datacom and customer HAM policies, processes, procedures.
• Ensure that delivery teams, customers and process participants adhere to the HAM processes in line with customer requirements and ITIL Best Practices
• Implement and Manage the Configuration Management System, including CMDB and AMDB
• Responsible for maintaining asset information in the AMDB/CMDB to deliver IT Services.
• Assist in co-ordinating the logistics of the hardware lifecycle including collection, replacement, return or disposal of laptops.
• Ensure all HAM policies, process, procedures, work instructions, user guides and customised appendices are documented, reviewed, updated, and published on an annual basis or earlier if required.
• Lead Audits and work collaboratively with Internal and External Stakeholders to ensure accurate data is provided.
• Facilitate the provision of sound consulting advice to the customer as required, and assist them in the identification of solutions for its business requirements in relation to HAM.
• Ownership of the end-to-end hardware request management processes for the customer ensuring there are no process gaps, and leading regular forums with all process participants.
• Implement robust processes to ensure all devices deployed are recorded in the HAM Tool
• Work with internal procurement teams & stakeholders to deliver on business requests.
• Develop & maintain asset management processes & procedures.
• Daily monitoring and management of HAM process compliance including customer SLA and KPIs and health reporting as required or requested by management
• Escalate risks discovered in, or affecting, the HAM service and delivery of services and ensure they are documented with the SDM, Account Teams, reported in the customer's monthly reports (where applicable) and tracked in Customer Operations Risk Registers.

What you’ll bring

• Strong End User Compute delivery experience
• Understanding of end-to-end hardware request and deployment processes
• A Self Managing Professional who can work autonomously and recognise when there is a requirement to collaborate and escalate.
• Has a passion for excellent customer and demonstrates a willingness to help customers and provide them with a service that adds value to their business.
• Strong understanding of process operating frameworks, quality processes and methodologies
• Experience documenting and implementing policies, processes and procedures.
• Experience in participating in a continuous service improvement plan
• Experience participating in a Hardware audit
• Analytical thinking and the ability to analyse detailed reporting
• Ability to create and maintain process documents
• Ability to effectively present/communicate, negotiate and interact at all management levels, including with Technical Staff, Management and Senior Leadership
• Able to analyse large amounts of data in excel or alternative database software
• Strong stakeholder management expertise, able to drive process improvement across a diverse and heavily matrixed organisation

Due to our customer requirements, you must have Australian Citizenship to be considered for this position.

Culture and Benefits

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognised and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As Senior Cybersecurity Analyst/ Technical Account Manager, you’ll manage and oversee the vulnerability management program for government customers. You will be responsible for identifying, assessing, prioritising, and reporting on the security vulnerabilities of the customer’s systems and applications. You will interact with multiple technical delivery teams and customer application and system owners to ensure timely and effective remediation of the vulnerabilities. You’ll also have the opportunity to define, implement policies and review standard operating procedures for the vulnerability management program and mentor junior analysts. 

You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).

What you’ll do

At the moment, as Senior Cybersecutiry Analyst/ Technical Account Manager you will be focused on:

• Performing vulnerability scans and assessments using tools such as Qualys, Tenable, and Rapid 7
• Analysing and validating the scan results and generating reports and dashboards for the customer and stakeholders
• Prioritising and tracking the vulnerabilities based on the risk and impact to the customer's environment
• Coordinating and communicating with the technical delivery teams and customer application and system owners to facilitate the remediation of the vulnerabilities 
• Monitoring and measuring the effectiveness of the vulnerability management program and provide feedback and recommendations for improvement
• Defining and documenting policies and standard operating procedures for the vulnerability management program. 
• Providing guidance and leadership to junior analysts and acting as a point of escalation for complex issues. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You’ll have previous experience:

• Working for a government customer or in a highly regulated industry 
• Leading or managing a team of cyber security analysts 
• Defining and implementing policies and standard operating procedures for cyber security programs. 

Along with the following:

• A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field
• A minimum of 5 years of experience in Cybersecurity, with at least 3 years of experience in vulnerability management
• A security certification such as CISSP, CISM, CEH, OSCP, or equivalent 
• Strong knowledge of common security vulnerabilities and threats, such as the OWASP Top 10, SANS Top 25, etc
• Excellent communication, collaboration, and problem-solving skills 
• Proficient use of vulnerability scanning and assessment tools such as Qualys, Tenable, and Rapid 7 
• Be familiar with vulnerability management frameworks and best practices such as NIST, OWASP, CVSS, etc
• The ability to work independently, and as part of a team; and be able to work under pressure and meet deadlines. 

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About The Role

This is an excellent opportunity not to be missed! You will be joining a fantastic Software Asset Management team in our extensive Service Operations business. The SAM team support each other and work collaboratively across a range of managed and project services. This is a chance to make your mark in a business with strong people and customer focus.

This role is preferably located in Canberra, although remote work is supported, and is ideal for someone who is experienced in Software Asset Management and Software Licensing and keen to develop a career with loads variety and opportunity.

If you already have Baseline Security Clearance this will be advantageous, it is required.

What You’ll Bring

We’re looking for a proactive, independent, enthusiastic team member who’s interested in being part of a larger group delivering a high quality and complex service to our customers. You’ll bring expertise developed over 3+ years in a Software Asset Management, IT Asset Management, or Licensing Sales, as you will be supporting the delivery of the Software Asset Management (SAM) service for a large Federal Government account.

Your ability to work with other members of the client management team to develop and deliver quality solutions for our customer is critical to the success of our service.

As part of the role you will provide quality customer service enhancements in optimising the SAM Service, planning the service implementation, championing the delivery of the service and processes, and verification and continued maintenance of the SAM Service.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Service Delivery Managers. Essentially, the Software Asset Manager will:

• Manage the relationship with key Customer stakeholders and Datacom Managed Services.
• Act as SAM Subject Matter Expert for the account.
• Ensure effective and smooth delivery of our customer’s SAM services.
• Contribute to the achievement of the outcomes of the contract.
• Delivery and support the Business Development Process.
• Ensure that SAM plans, processes and procedures are delivered incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous SAM Improvement with our services for our customers.
• You are a key contributor to the management of the Software Asset Lifecycle for our customer. This includes identifying the software inventory, capturing license entitlements, performing ongoing software compliance checks, and remediation as appropriate.
• Manage, maintain, and facilitate the renewal of software maintenance by validating the renewal details to ensure the information is correct and valid and also update the Software Asset Register/Technology with the new licensing details.
• Facilitate software procurement for the account including the tasks of retrieving quotes from software vendors or Datacom’s internal procurement team, approval from the business and facilitating the procurement and associated software lifecycle tasks.
• Review current software Terms and Conditions, License Agreements, and License Contracts to ensure that the account is not exposed to any breaches or risks.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Experience in using SAM technologies and their capabilities, in particular, Flexera FlexNet Manager Suite and/or Snow License Manager. You will be responsible for monitoring the health of the SAM technology and will proactively work with technical teams to ensure the technology is maintained to acceptable standards.
• Experience with ITSM tools like Cherwell or Service Now will be advantageous.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Be able to follow documented procedures to support the deliver of consistent services.
• Perform license reclamation activity and record cost avoidance.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.
• Work collaboratively with a larger SAM team in delivering SAM Services as well as autonomously within your dedicated account.

You must hold Australian Citizenship as a Baseline Security Clearance is required, and it will be advantageous if you already have one.

Culture and Benefits

Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Opportunity

Datacom has an excellent career opportunity for an enthusiastic and highly skilled Software Asset Management (SAM) Consultant not to be missed!

You will be joining an Award-winning SAM team within our extensive Australian Service Operations business.

As a Consulting member of the SAM team, you will be supported and valued, working collaboratively across a range of SAM consulting projects and services. This is your chance to bring your positive attitude and to make your mark in a business by joining this rapidly growing team of skilled colleagues who have a broad spectrum of SAM and licensing expertise, with a laser focus on customer outcomes.

This role does not involve software licensing sales targets.

This role has flexible work arrangements and is ideal for someone who is experienced in Software Asset Management and looking for a new opportunity, is keen for a challenge, and keen to develop a career with loads of variety.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

What You’ll Bring

We’re looking for a proactive, highly skilled, and enthusiastic team member who’s interested in being part of a larger group delivering high-quality SAM solutions to our customers.

You’ll bring expertise developed over 5+ years in a Software Asset Management role as you will be undertaking a range of interesting activities relating to software licensing, audit, and compliance management on behalf of our customers. You will also be supporting the delivery of the Software Asset Management (SAM) managed services and projects for multiple customers from Commercial and Government industries.

You will have advanced critical thinking skills, an ability to interpret and apply logical decision making to a variety of data, and you must be able to deliver your analysis, findings, and recommendations to technical and business stakeholders.

Your ability to work with other members of the SAM and customer management team to develop and deliver quality solutions for our customer is critical to the success of our SAM Consulting and Managed services.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Customer account teams. Essentially, the Software Asset Management Consultant will:

• Act as Consulting SAM Subject Matter Expert for our customers.
• Deliver SAM Consulting services relevant to today’s changing technology landscape and market demands.
• Deliver Compliance Reviews (Effective Licensing Position) for Customers.
• Review current software licensing Terms and Conditions, License Agreements, and License Contracts to identify any breaches or risks for our customers.
• Apply knowledge of licensing rules and use rights within SAM Consulting Services.
• Analyse, document, and present licensing modelling recommendations.
• Identify license reclamation opportunities to achieve cost avoidance outcomes.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance outcomes.
• Contribute to the achievement of project outcomes while managing compliance and commercial risks for customers.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Utilise SAM technologies and their capabilities including Flexera’s FlexNet Manager Suite (FNMS) and/or Snow License Manager.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.

Culture and Benefits

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!