Total 1,598 Education / Training job vacancies in nsw regional new england north west nsw

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

We're on a mission to double the lifespan of our pets, and we need you to help discover the way as the Associate Product Manager - Research in our Research and Development Team. 

Who is this for? Are you an adept strategist with a background in top-tier management consultancy or high growth start-up, looking to work in the business of science? If your expertise is complemented by a strong scientific foundation, potentially highlighted by a PhD, and you're driven to apply your skills within the pet wellness industry, this pivotal role is designed for you.  

As an Associate Product Manager - Research at Lyka, you will lead the charge in bridging cutting-edge science with strategic business initiatives to propel pet health and nutrition forward. Your role will be instrumental in navigating our mission towards doubling pets' lifespans through innovative nutritional solutions and sustainable practices. 

What you will do: 

Research strategy

Aid in developing our research strategy and pipeline to meet business goals, centring on our key thematic priorities: 

1. Safety & benefits demonstration: Demonstrating the safety and efficacy of our products  
2. Improving the general health and happiness of puppers 
3. Improving our products to deliver greater benefits to pets 
4. Developing new products and/or services based on research breakthroughs 

• Create research proposals: Craft proposals grounded in solid statistical and scientific principles in line with our business goals. This includes cost modelling and spearheading the studies' execution, while seamlessly collaborating with external stakeholders such as universities, industrial partners, and customers. 
• Manage active studies: Supervise active research projects, ensuring they progress effectively and align with our investigative objectives. 
• Analytical excellence: Engage in the analysis and synthesis of research results, transforming raw data into actionable insights and coherent findings. 
• Scholarly support: Assist in drafting papers that elucidate research outcomes and white papers that reinforce our perspectives and beliefs. 
• Grant applications: Identify, apply for, and win grants to support our research initiatives. 
• Collaboration: Partner seamlessly with key stakeholders: Dr. Matt, our co-founding vet to ensure that research initiatives align with product development; Data & Analytics to leverage insights and analyse studies; Customer Care for participant recruitment; and Marketing and Partnerships to showcase studies insight which demonstrate Lyka's value. 
• Research synthesis: Keep a keen eye on the latest advancements and studies outside of Lyka. Distil and integrate these findings into tangible insights, aiding in product development and work to underscore the value of a whole food diet in canine health and nutrition. 
• Puppers are your purpose: Embody and champion Lyka's values in your research endeavours and collaborations. 

Who you are: 

• Experienced: You have 2-3 years experience in a top-tier management consultancy, high growth start-up or similar. 
• Science Background: With an educational foundation in science, you have a keen understanding of the scientific method and its application in a business context. 
• Project management: Skilled in research management, adept at overseeing and prioritizing multiple studies concurrently. 
• Writing expertise: Possess outstanding written communication skills, ensuring clarity, precision, and effectiveness in conveying complex ideas and findings. 

• Analytical acumen: Capable of dissecting study outcomes and possess the statistical skills to create detailed research study designs. 
• Entrepreneurial spirit: You possess an entrepreneurial mindset with a strong sense of ownership and drive. 
• Bilingual in business and science: You have strong communication and interpersonal skills, with an ability to talk with both sides of the business. 

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.

• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required for the beginning.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Do you know how it feels to help others and be a part of a team that is revolutionising an industry? We are not just looking for someone who wants a job but someone who is genuinely passionate about furthering their career in a growing company.

Working at Ultimate Performance (U.P.) means a singular focus on mastering your craft as a personal trainer. No, selling, no prospecting for clients on the gym floor, we take care of that for you. Results and client outcomes are what count, not chasing sessions.

Every single person in any position of authority within the personal training team started out as a junior PT at Ultimate Performance, just like you. Imagine that your manager, your managers manager and so on have all walked in your shoes. Our goal is to develop you through our educational framework to be a part of this growing story as one of our future stars.

In your first year with U.P. you will receive over 200 hours of individual education time working with your mentor and leadership team to help you master your craft on your path to becoming a world leading personal trainer. All while getting paid a salary, not solely “eat what you kill”, do sessions or go hungry. To allow you the opportunity to focus on what matters, client results.

U.P. is the only international Personal Training business in the world. We are widely regarded as the fitness industry’s leading Personal Trainers from providing the most consistent high-level results, life changes, and transformations time and time again.

We are looking for individuals who can demonstrate:

• That you are not frightened to reflect inwards and examine your motives.
• That you seek out and continue to learn from your own mistakes.
• An investment into others.

• Ambition and persistence in your desire to better yourself.
• A genuine passion for resistance training. We are looking for individuals who can demonstrate:
• Ambition and persistence in your desire to better yourself.
• A genuine passion for resistance training.

So, if you are interested in a role that will allow you to:

• Work alongside some of the leading trainers in the fitness industry as a team.

• Work in a culture where results – not numbers – are the name of the game. We take care of the sales and marketing, so you have the time focus on what matters as a trainer.
• Take part in a full education program while also being provided your own mentor.
• Deliver personal training through our own company app, while we continue to work behind the scenes to revolutionise the technology available to use as a Trainer.
• Be pushed to never accept anything less than your very best.
• Be provided with the possibility to travel around the world.

Then hit APPLY today to be considered and discuss further with the U.P. team!

Salary: $36.29 - $47.19 per hour

U.P. does not provide Personal Trainer qualifications and so requires all applicants to have already attained their Cert 4 qualification in Personal Training, or equivalent qualification.

Please note that all U.P. Trainers need a valid right to work, therefore we ask queries around this within the application process to determine whether sponsorship consideration is required by Ultimate Performance. It poses no potential limitation to your application.

Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application. You can find out more about how we use your data during our recruitment process here: https://ultimateperformance.com/terms-conditions

* Hours: full-time, including early mornings and late evenings in your first year of service.

We have been made aware of fraudulent entities around the world claiming to represent Ultimate Performance. We will never request your bank details within an application or request an exchange of money to apply for a role at U.P. If you see a role advertised for Ultimate Performance requesting payment or to provide bank details then please DO NOT apply via that channel. Please do not hesitate to contact us directly if you have any concerns.

Do you know how it feels to help others and be a part of a team that is revolutionising an industry? We are not just looking for someone who wants a job but someone who is genuinely passionate about furthering their career in a growing company.

Working at Ultimate Performance (U.P.) means a singular focus on mastering your craft as a personal trainer. No, selling, no prospecting for clients on the gym floor, we take care of that for you. Results and client outcomes are what count, not chasing sessions.

Every single person in any position of authority within the personal training team started out as a junior PT at Ultimate Performance, just like you. Imagine that your manager, your managers manager and so on have all walked in your shoes. Our goal is to develop you through our educational framework to be a part of this growing story as one of our future stars.

In your first year with U.P. you will receive over 200 hours of individual education time working with your mentor and leadership team to help you master your craft on your path to becoming a world leading personal trainer. All while getting paid a salary, not solely “eat what you kill”, do sessions or go hungry. To allow you the opportunity to focus on what matters, client results.

U.P. is the only international Personal Training business in the world. We are widely regarded as the fitness industry’s leading Personal Trainers from providing the most consistent high-level results, life changes, and transformations time and time again.

We are looking for individuals who can demonstrate:

• That you are not frightened to reflect inwards and examine your motives.
• That you seek out and continue to learn from your own mistakes.
• An investment into others.

• Ambition and persistence in your desire to better yourself.
• A genuine passion for resistance training. We are looking for individuals who can demonstrate:
• Ambition and persistence in your desire to better yourself.
• A genuine passion for resistance training.

So, if you are interested in a role that will allow you to:

• Work alongside some of the leading trainers in the fitness industry as a team.

• Work in a culture where results – not numbers – are the name of the game. We take care of the sales and marketing, so you have the time focus on what matters as a trainer.
• Take part in a full education program while also being provided your own mentor.
• Deliver personal training through our own company app, while we continue to work behind the scenes to revolutionise the technology available to use as a Trainer.
• Be pushed to never accept anything less than your very best.
• Be provided with the possibility to travel around the world.

Then hit APPLY today to be considered and discuss further with the U.P. team!

Salary: $36.29 - $47.19 per hour

U.P. does not provide Personal Trainer qualifications and so requires all applicants to have already attained their Cert 4 qualification in Personal Training, or equivalent qualification.

Please note that all U.P. Trainers need a valid right to work, therefore we ask queries around this within the application process to determine whether sponsorship consideration is required by Ultimate Performance. It poses no potential limitation to your application.

Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application. You can find out more about how we use your data during our recruitment process here: https://ultimateperformance.com/terms-conditions

* Hours: full-time, including early mornings and late evenings in your first year of service.

We have been made aware of fraudulent entities around the world claiming to represent Ultimate Performance. We will never request your bank details within an application or request an exchange of money to apply for a role at U.P. If you see a role advertised for Ultimate Performance requesting payment or to provide bank details then please DO NOT apply via that channel. Please do not hesitate to contact us directly if you have any concerns.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.
The Purpose:

Reporting to the Head of Talent & Capability, the role of Learning & Capability Partner supports our AP+ People agenda through enabling our talent to be their best, through the delivery of game changing leadership, capability and talent initiatives.

Day to day you can expect to be involved in:

• Designing and delivering scalable capability solutions to support a variety of experiences
• Designing and facilitating a variety of both virtual and face-to-face development experiences that are anchored to our AP+ Values & Behaviours and Leadership Aspirations
• Working with People Business Partners to support team specific initiatives
• Supporting the Head of Talent & Capability create future relevant capability practices
• Developing and implementing digital learning experiences to support business needs
• Identify & implement opportunities to build a community of learners
• Shaping our AP+ Learning Hub to support employee development

The skills & knowledge you need to have:

• Up to seven years of proven experience in talent development, leadership development and/or capability/learning and development.
• Depth of experience leading & implementing programs within capability development, leadership, talent, and/or organisational development
• Deep knowledge in instructional design, with demonstrated experience designing innovative learning & development experiences
• Subject matter expertise & thought leadership in the capability and leadership development space
• Proven facilitation skills, delivering programs in both a face-to-face and virtual environment
• Innovative problem-solving and advanced employee engagement understanding. 
• Exposure to vertical development and leadership development trends would be beneficial
• Exceptional interpersonal skills that see you quickly build strong and trusted relationships across all levels
• Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence

What’s Next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

We are currently seeking a Lead Teacher for a Kindergarten based in Sydney, NSW, to help develop children's potential starting from the upcoming academic fall semester.

About the school

A leader in early childhood education, affiliated with a renowned Chinese educational group, is advancing in Australia. Offering a mix of early learning centers, summer camps, and teacher training, they merge global educational with Australia's rigorous standards. With experience in managing bilingual Montessori kindergartens and a Childcare Centre in the USA, they focus on development of young minds.

Job responsibilities

• Design and maintain a well-organized, professional Montessori classroom setting, consistently revising it to meet the campus's evolving needs
• Create and utilize Montessori-inspired teaching resources and activities, ensuring they reflect the Montessori educational approach
• Coordinate and implement the Montessori curriculum, involving the preparation and presentation of educational materials
• Accurately document each child’s academic growth and developmental milestones, including detailed observations
• Strengthen communication between the school and parents, ensuring clarity on each child’s progress and building strong, positive relationships
• Provide ongoing training and assistance to staff on Montessori curriculum application and instructional techniques
• Lead and direct a team of educators, arranging meetings and enhancing team dynamics and performance
• Participate actively in community activities with children to maintain the institution's reputation
• Assist the Campus Principal in executing marketing and promotional initiatives, such as enrollment campaigns

• Diploma degree or higher in Early Childhood Education
• A minimum of 3 years of experience in preschool/kindergarten early childhood education, including at least 1 year in a leadership role
• Montessori Certification for ages 0-3 or 3-6 preferred
• Strong communication skills, self-motivation, team orientation, and customer-focused approach
• Proficient in computer usage

• Competitive salary range of AUD 35 to AUD 45 per hour + Super
• Retirement plans
• Employee discount
• Referral Bonus
• Opportunities for professional development and career advancement

We are currently seeking an Assistant Teacher for a kindergarten based in Sydney, NSW, to help develop children's potential starting from the upcoming academic fall semester.

About the school

A leader in early childhood education, affiliated with a renowned Chinese educational group, is advancing in Australia. Offering a mix of early learning centers, summer camps, and teacher training, they merge global educational with Australia's rigorous standards. With experience in managing bilingual Montessori kindergartens and a Childcare Centre in the USA, they focus on development of young minds.

Job responsibilities

• Efficiently set up and organize the classroom each day, creating a secure and welcoming atmosphere
• Work in close partnership with the Lead Teacher to ensure the classroom and campus are orderly, clean, and visually pleasing
• Supervise children’s well-being and daily activities, including care routines, meal times, rest periods, and bedtime preparations
• Aid the Lead Teacher in meeting goals related to student enrollment, school accreditation, and active participation
• Engage in respectful interactions with children and their parents, building strong connections with families, educators, regulatory bodies, local community members, and business affiliates
• Execute the curriculum, customized to address the unique requirements of every child
• Support the Lead Teacher in promoting interactive learning, engagement, and activities suitable for various ages

• Certificate III in Early Childhood Education or equivalent
• A minimum of 1 year of experience in preschool/kindergarten early childhood education
• Experience with Montessori methodology
• Strong communication skills, self-motivation, team orientation, and customer-focused approach
• Proficiency in computer usage

• Competitive salary range of AUD 25 - AUD 30 per hour + Super
• Retirement plans
• Employee discount
• Referral Bonus
• Opportunities for professional growth and career advancement

The System Trainer will play a crucial role in supporting the Training Manager in the development and enhancement of training materials for diverse projects across Australia and New Zealand. The primary responsibilities will revolve around delivering training on SICE systems to both internal employees and external clients. This role demands a highly organized and adaptable professional with a passion for training and a deep understanding of Traffic Control systems.

The role will cover the company training needs in Australia and New Zealand and it can be based in Sydney, Melbourne or Auckland adapting to the suitable candidate's location.

Responsibilities:

• Develop training materials.
• Collaborate with the Training Manager to create, update, and improve training materials tailored to specific projects.
• Ensure that training materials align with industry best practices and the latest developments in SICE systems.
• Deliver training sessions.
• Conduct training sessions for internal staff and external clients on the use of SICE systems
• Adapt training content to suit the diverse needs and skill levels of the audience.
• Foster a supportive and engaging learning environment.
• Conduct evaluations and assessments
• Knowledge Transfer
• Share expert knowledge of SICE systems, offering insights and practical solutions to trainees.
• Provide ongoing support and guidance to trainees, addressing questions and concerns effectively.
• Feedback and Improvement
• Collect feedback from trainees to continuously enhance training materials and methodologies.
• Collaborate with the Training Manager to implement improvements based on feedback and industry trends.
• Documentation
• Maintain accurate records of training sessions, attendance, and trainee progress.
• Generate reports and documentation as required for tracking and compliance purposes.
• Travel and Coordination
• Travel to various locations across Australia and New Zealand as needed to deliver training sessions.
• Coordinate training schedules and logistics to ensure seamless execution.

• Hands-on experience with traffic control systems and related technologies
• Awareness of mechanical and electrical systems such as fire life safety systems, ventilation etc.
• Completed study in a relevant field (e.g., Adult education, Information Technology, Engineering, Education) or equivalent work experience
• Relevant experience as a Systems Trainer or equivalent work experience
• Introductory understanding of NZQA (NZ Educational Framework).
• Experience creating eLearning modules is desirable.
• Technology and Communication Skills – Intermediate to Advanced written, verbal communication and IT skills, strong interpersonal skills with the ability to engage diverse audiences,
• Willingness to travel as required.

• Be part of large scale infrastructure projects.
• Genuine opportunities for learning and growing in a cross-functional, multi-cultural team.
• A collaborative and supportive work environment where everyone has the chance to make a difference.
• Access to employee benefits (EAP, employment anniversary leave, etc.)

SICE ANZ is an Equal Opportunity Employer, inviting you to join an organization dedicated to fostering a diverse, inclusive, and collaborative working environment. We actively encourage applications from women, individuals of Aboriginal and Torres Strait Islander descent, and those from diverse backgrounds. Your unique perspectives contribute to our collective strength. Be part of a team that values and celebrates diversity – apply today.

Due to the high volume of applications received, only successful candidates will be contacted. We apologize for the inconvenience.

Unsolicited applications from recruitment agencies will not be accepted.

We are currently seeking an Assistant Teacher for a Kindergarten based in Sydney, NSW, to help develop children's potential starting from the upcoming academic fall semester.

About the school

A leader in early childhood education, affiliated with a renowned Chinese educational group, is advancing in Australia. Offering a mix of early learning centers, summer camps, and teacher training, they merge global educational with Australia's rigorous standards. With experience in managing bilingual Montessori kindergartens and a Childcare Centre in the USA, they focus on development of young minds.

Job responsibilities

• Efficiently set up and organize the classroom each day, creating a secure and welcoming atmosphere
• Work in close partnership with the Lead Teacher to ensure the classroom and campus are orderly, clean, and visually pleasing
• Supervise children’s well-being and daily activities, including care routines, meal times, rest periods, and bedtime preparations
• Aid the Lead Teacher in meeting goals related to student enrollment, school accreditation, and active participation
• Engage in respectful interactions with children and their parents, building strong connections with families, educators, regulatory bodies, local community members, and business affiliates
• Execute the curriculum, customized to address the unique requirements of every child
• Support the Lead Teacher in promoting interactive learning, engagement, and activities suitable for various ages

• Certificate III in Early Childhood Education or equivalent
• A minimum of 1 year of experience in preschool/kindergarten early childhood education
• Experience with Montessori methodology
• Strong communication skills, self-motivation, team orientation, and customer-focused approach
• Proficiency in computer usage

Salary and Benefits

• Competitive salary range of AUD 25 - AUD 30 per hour + Super
• Retirement plans
• Employee discount
• Referral Bonus
• Opportunities for professional growth and career advancement

We are currently seeking a Lead Teacher for a Kindergarten based in Sydney, NSW, to help develop children's potential starting from the upcoming academic fall semester.

About the school

A leader in early childhood education, affiliated with a renowned Chinese educational group, is advancing in Australia. Offering a mix of early learning centers, summer camps, and teacher training, they merge global educational with Australia's rigorous standards. With experience in managing bilingual Montessori kindergartens and a Childcare Centre in the USA, they focus on development of young minds.

Job responsibilities

• Design and maintain a well-organized, professional Montessori classroom setting, consistently revising it to meet the campus's evolving needs
• Create and utilize Montessori-inspired teaching resources and activities, ensuring they reflect the Montessori educational approach
• Coordinate and implement the Montessori curriculum, involving the preparation and presentation of educational materials
• Accurately document each child’s academic growth and developmental milestones, including detailed observations
• Strengthen communication between the school and parents, ensuring clarity on each child’s progress and building strong, positive relationships
• Provide ongoing training and assistance to staff on Montessori curriculum application and instructional techniques
• Lead and direct a team of educators, arranging meetings and enhancing team dynamics and performance
• Participate actively in community activities with children to maintain the institution's reputation
• Assist the Campus Principal in executing marketing and promotional initiatives, such as enrollment campaigns

• Diploma degree or higher in Early Childhood Education
• A minimum of 3 years of experience in preschool/kindergarten early childhood education, including at least 1 year in a leadership role
• Montessori Certification for ages 0-3 or 3-6 preferred
• Strong communication skills, self-motivation, team orientation, and customer-focused approach
• Proficient in computer usage

Salary and Benefits

• Competitive salary range of AUD 35 to AUD 45 per hour + Super
• Retirement plans
• Employee discount
• Referral Bonus
• Opportunities for professional development and career advancement

Do you inspire people to learn? Are you a qualified, experienced trainer passionate about delivering best in class customer experiences who can deliver results?

We are looking for an experienced trainer to design, develop and roll out customer service excellence training to our national frontline teams. 

Rentokil Initial is one of the largest business services companies in the world. Our company operates in all major economies of Europe, North America, Africa, Asia and the Pacific. The company has some 78,000 employees providing a range of support services in over 50 countries worldwide.

To be successful in this role you will display demonstrated understanding of Contact Centre CX concepts and a variety of interactions practices, quality initiatives, coaching and mentoring, internal sales and the unique demands of frontline staff.

In this role, you will:

• Determine the training requirements for various teams.
• Develop training materials including video tutorials, guidelines and SOP’s
• Determine instructional methods such as individual training, online, face to face, demonstrations, meetings and workshops
• Customer service training as well as personal development for employees
• Foster the highest level of  customer service both internally and externally to contribute to customer growth and satisfaction

Essential criteria:

• Nationally recognised Certificate IV Training & Assessment or other relative discipline
• Previous experience in training in a similar role
• Be able to travel to deliver training
• Confidence in delivering training across all levels of the business
• High level of proficiency in Microsoft applications

Desirable criteria:

• Possess solid business acumen
• Have the experience to show proven results in performance improvement
• Proficiency in Genesys pure cloud application

This is an exciting and challenging position with an organisation that values its people. In return you will be rewarded with a generous remuneration, onsite parking and ongoing support and training.

If this sounds like you, apply now!

Employee Testimonials -

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

As a Research analyst, you will have an opportunity to study and build expertise across all FMCG / Corporate industries that range from daily household necessities, latest developments in consumer electronics, beauty and personal care, food, drinks and retail banking services. As you continue to build your expertise in various consumer trends research, you will have an opportunity to select your areas of industry expertise, project or people management and work with respective heads of industries and wider global teams to further research agenda, excel in Passport analytics tools such as Industry Forecast Model, strengthen client relationship, and provide country/regional/global strategic analysis through Passport content and PR work. Our global coverage generates endless trends available for an analyst to leverage in building expertise and a personal brand.

What does the position offer?

• The opportunity to work on dynamic industries and across the larger team vertical

• Engage with major players in FMCG industries and beyond

• Opportunity to build a personal brand in fast-moving, active industries

• Possibility to select own career path in commercial, project or people management areas.

• Bachelor’s Degree in Economics, Marketing / Business or Engineering.

• At least 1-2 years of research experience on industries or products

• The ability to work independently and under pressure to tight deadlines

• Strong numeracy essential, with an ability to interpret, analyse and present statistics in an interesting way

• Good report writing skills

• Excellent command of both written and spoken English

• A confident manner and strong communication skills, both oral and written

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Sydney Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

• Provide solutions to schools by responding to their requests and solving their problems as they arise.
• Manage communications through a range of channels - including live chat, emails, and phone calls.
• Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
• Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

• Demonstrate a service-oriented approach to helping customers
• Be enthusiastic & motivated, with a positive attitude and good initiative
• Have strong verbal and written communication skills
• Have strong attention to detail and ability to see tasks through to conclusion

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate