Total 7,218 Customer Service job vacancies in vic regional geelong and surf coast

What we can offer you Flexible work options Annual salary $72,400 super Eligibility for an annual company bonus scheme Fullly paid training in a supportive environment Paid Parental Leave benefits A company that is enjoying record growth Salary packaging & corporate benefits programme ... What we can offer you Flexible work options Annual salary $72,400 super Eligibility for an annual company bonus scheme Fullly paid training in a supportive environment Paid Parental Leave benefits A company that is enjoying record growth Salary packaging & corporate benefits programme ...

Click here to view more detail / apply for Service Coordinator- Customer Service

Join our team as a Residential Customer Service Team Manager! Are you ready to propel your career forward? We're in search of an individual with leadership experience to step into this role.This role is a 6-month secondment position, based on-site with our Morwell team.If you believe you're the right fit for this position, submit your application today!At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. Join us as we continue to grow and make a mark as the 5th largest telco in Australia!Why work for Aussie? Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!Our fantastic culture lives and breathes our values: Don't be ordinary, be awesomeThink BIGNo bullsh*tBe good to peopleHave funWe are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  But don’t just take our word…

Click here to view more detail / apply for Residential Customer Service Team Manager

Established in 2008, Nissan Financial Services employs approximately 220 people. We offer tailored financial solutions combined with service excellence to our customers and dealer networks. Our customer-centric operating model is designed to enable us to better respond to the ever-changing landscape. All teams and departments of NFS have a role to play to realise our vision to be a financier of choice and we work together to bring this to life.Your opportunity…You will be responsible for proactive relationship building with our current portfolio of existing customers. This position coordinates, executes, and manages outbound call programs built to effectively retain customers through positive relationship building, listening to concerns/addressing issues, and educating on available products and services across all brands.Outbound communication to maturing customers to educate customers on available options as their loan ends. This may be a referral to a dealer for a new car, refinance or to payout.Outbound contact to maturing Nissan Future Value customers to educate them on available options and liaise with the dealer network for a seamless customer experienceGenerating leads and practicing best in class lead referral with clear and concise communication to both the customer and the dealer including key information, time lines and expectationsAttending to inbound calls and emails from customers and assisting with any inquiries they may have with the aim of having a positive interaction and making the experience easy for the customerRetaining customers through end of term balloon refinances or variations, in turn also increasing net amount financed for NFSAAssist existing customers with direct finance applications where…

Click here to view more detail / apply for Customer Loyalty Officer

Key Focus Areas of Position Reporting to the Senior Retail Support Officer, the Retailer Support Officer delivers a wide range of high quality business and administrative support services to our retailer customers and the general public. These services include the management of new and relocating outlets, sale of business, suspensions, terminations, weekly retailer financial reconciliations and other retailer support functions.Managing the retail network entry, relocation and exit processesManaging the administration of the Retailer AgreementCustomer and stakeholder relationship managementEffective customer issues managementProcess development, improvement and reviewMaintaining accurate records relating to the retail networkService and communication excellenceContact Samantha for more [email protected]

Click here to view more detail / apply for 686. Integrity Staffing - Retail Support Officer

Nurture. Grow. Thrive.   Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.   About the opportunity  We are looking for a?team member to join the Rural Products team on a permanent, full-time basis in Deloraine.   As our Sales Support and administration person, you will?provide exceptional customer service and logistics support to the Branch Rural Products team.?Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.  Responsibilities Provide tailored solutions to clients by taking the time to understand their business needs  Work closely in a small, tight knit team Administrative support for the Rural sales process  Co-ordinating client queries or referring to specialised employees Building and maintaining strong relationships with clients, recommending the Elders range of products and services that will strengthen the growth of their business Managing goods inwards and outwards Inventory management Inventory forecasting and ordering Processing sales   About you To thrive in this role, you:  Are committed to the provision of high-quality customer service High-quality communication and customer service skills Work effectively under pressure with the ability to manage multiple demands Ability to develop…

Click here to view more detail / apply for Sales Support/ Administration Officer

Designation / Job title : Developer Programmer - 261312/ Application Support

Primary or Mandatory skills :-
• Big Data
• Azure Databricks
• Teradata

Good to have skills :
• Data lake, Azure, Telecom Domain Knowledge

Detailed Job description : -
• Minimum 8 years of experience in Enterprise Data Warehouse solutioning, Exposure of Big Data technology stacks like Cloudera, HBase, Hive, Impala Kafka and Spark, Analytics tools like Python, R
• In depth knowledge of Teradata Utilities, Macros
• Strong SQL analytical skills
• Knowledge in Unix system
• Having working experience in Telecommunications.
• Having experience in Hadoop stack, HDFS, MapR, Sqoop, Hive and Spark.
• Good in designing and architecting Hadoop applications and recommending the right solutions and technologies for the applications.
• Hands-on experience with importing and exporting data from Relational databases to HDFS, Hive and HBase using Sqoop.
• Analysed large amounts of data sets writing Hive queries.
• Having good knowledge on Linux, shell scripting and core Java.
• Having experience in DataBricks and Azure platform.
• Having good experience on spark streaming process for various streaming sources like kafka.
• Involve in Business requirement gatherings, Analysis of requirements, Design, solution walkthrough, Workshops & Identify gap’s in solution & Business requirement with Business & IT team.
• Create detailed technical design document based on the requirements and High-Level Solution Design.
• Basic knowledge in Spark leveraging Scala or Python and Optimize the performance of the built Spark applications in Big data Platform.
• Strong analytical mindset and ability to work independently and in fast-paced and quickly changing environment
• Work and continuously improve the DevOps pipeline and tooling to provide active management of the continuous integration/continuous deployment processes
• Experience in Teradata, Informatica, Linux, Hadoop Spark, Control-M
• Experience working in an Agile delivery model
• Preparing implementation plans, reports, manuals and other documentation on the status, operation and maintenance of Data ware housing Applications.

Client Service Manager - Port Macquarie/Kempsey Area Apply now Job no: 532142 Work type: Full time Location: North Coast NSW Categories: General Management ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of  “Connecting People and Places to Make the World Work Better”. About the Role: With people and relationships, being the Centre of all that we do, we currently have an opportunity to be part of our team. We are seeking a Client Service Manager in the Port Macquarie/Kempsey Area to join our team and will be managing multiple government sites. You will be responsible in managing day to day operation needs for your area and clients by ensuring the team is delivering the most effective cleaning services. You will demonstrate sound understanding of cleaning operations, utilize your strong technology and financial skills, whilst also delivering service excellence to all external and internal stakeholders. Role Responsibilities: Manage a large number of diverse frontline employees - rosters, pays and Cleaning Best Practices Liaising with Client and Employees on a regular basis HSE experience in toolbox talk and risk assessment. Professional presentation and customer service focused. Ability to…

Click here to view more detail / apply for Client Service Manager - Port Macquarie/Kempsey Area

Job title: Clinical Coder

Responsibilities:

1. Accurately code clinical information using the clinic's custom-developed software system, essential for managing business transactions.
2. Abstract and analyses patient medical records within a clinical setting to ensure data integrity and readiness for the new system.’
3. Enter and manage clinical data in both manual and electronic records, aligning with the requirements of the upcoming web application.
4. Uphold stringent record-keeping practices in accordance with legal, regulatory, and internal standards, particularly during the migration to the new system.
5. Navigate and aid in the refinement of the clinic's proprietary coding system, set to be integral to the new web application.
6. Ensure the confidentiality and security of patient information, complying with privacy laws during the development and migration process.
7. Support patient care administration by accurately documenting medication and care details, key for the smooth data transition to the new platform.
8. Collaborate with healthcare professionals to verify the accuracy of documentation and coding, crucial for the transition to the web application.
9. Engage in ongoing education to keep up-to-date with the new system's features and the clinical coding field's changes.
10. Demonstrate flexibility to work varying hours and at different sites in response to the ongoing software development and system migration needs.
11. Participate actively in the clinic's web application development, offering clinical operation insights to improve system functionality.
12. Embrace additional responsibilities as necessary to facilitate the clinic's move to an advanced web-based information system.

Main tasks:

The primary task for a Clinical Coder / Health Administrator centers around the meticulous coding of clinical information via our specialized software system. Which is fundamental to our operational and business processes. A detailed understanding of our business workflow is paramount, as it ensures that the transition to our upcoming web application will be seamless and efficient.

The Clinical Coder is tasked with carefully abstracting and analyzing patient medical records to guarantee data integrity, a process that paves the way for a smooth system migration. The role also demands a steadfast commitment to patient confidentiality and the security of information, a responsibility that takes on added significance during the development and transition phases. This is complemented by the task of documenting patient care with precision, thus facilitating the data's integration into the new platform without disrupting patient services.

A flexible approach to work schedules, symbiotic work culture and spirit and flexible locations assignment duration is essential Accommodating the ongoing software development and system migration needs. In this transitional phase, the Clinical Coder's insights into clinical operations are invaluable, directly influencing the web application's development to align perfectly with our business processes. Ultimately, the willingness to embrace additional responsibilities and an in-depth grasp of the clinic's operations are key to propelling the clinic towards a successful adoption of a sophisticated, web-based information system.


Qualifications for the position

Relevant qualifications:

Technical Proficiency:
The candidate's background in computer-related studies equips them with robust skills in managing and adapting to advanced software systems. This technical aptitude is essential for the effective administration and handling of complex healthcare information systems, ensuring smooth operation and integration of data in a digital healthcare environment.

Healthcare Insight:
Practical experience in caregiving, providing a unique perspective on patient care and healthcare operations, beneficial for understanding the context and application of clinical data.


Relevant skills:

Software System Management:
Proficient in handling and adapting complex software systems, essential for managing healthcare information.

Data Analysis and Accuracy:
Skilled in analyzing and interpreting medical data with high accuracy, crucial for clinical coding and patient record management.

Healthcare Knowledge:
Understanding of healthcare operations and patient care, beneficial for contextualizing and applying clinical data effectively.

Communication Skills:
Effective in both written and verbal communication, enabling clear interaction with healthcare professionals and accurate documentation.

Problem-Solving Abilities:
Capable of identifying and solving issues related to data management and software applications within the healthcare setting.

Organizational Skills:
Strong organizational capabilities for managing large volumes of data and prioritizing tasks in a dynamic healthcare environment.

Confidentiality and Ethics:
Committed to maintaining patient confidentiality and adhere to ethical standards, especially important in handling sensitive health information.

Adaptability:
Flexible and adaptable, especially in transitioning to new technologies and software platforms, ensuring minimal disruption in healthcare services.

Team Collaboration:
Ability to work effectively in a team, ability to adjust to work culture towards success, collaborating with healthcare professionals to ensure accurate and efficient data management.

Relevant experience

Healthcare Information System Proficiency:
Demonstrated ability in managing and utilizing our healthcare information system, including electronic health records and patient data management, with a high degree of accuracy and efficiency.

In-depth Knowledge of Clinic Operations:
A thorough understanding of our clinic's operational procedures and patient care processes, gained through hands-on experience in our unique healthcare environment.

Adaptability to System Changes:
A track record of successfully adapting to changes and updates within our healthcare information systems, highlighting flexibility and technical adaptability.

Collaborative Work with Healthcare Teams:
Established history of effective collaboration with healthcare professionals in our clinic, contributing significantly to the accuracy and efficiency of patient care documentation and data management.

Clinical Coding Expertise:
The candidate's proven experience in clinical coding, especially in a setting akin to our clinic, provides a significant advantage. This experience has fostered an deep understanding of coding systems, procedures, and healthcare software similar to those used in our clinic, making applicant exceptionally well-prepared to meet the specific challenges and requirements of our healthcare environment.

Compliance and Confidentiality Standards:
Consistently adheres to our clinic's privacy policies and regulatory requirements, ensuring the confidentiality and security of patient information.

Ongoing Professional Development:
Engagement in continuous professional development within our clinic, staying current with the latest trends and practices in clinical coding and healthcare information management.

Remuneration
Ranging between 82,000.00 and 85,000.00

Application starts on the 12th of February and closing on the 23rd of February.

Full time
Complete mechanical repair, overhaul and mechanical maintenance of compressed air equipment and associated products in a professional, accurate and timely manner including accurate completion of the associated paperwork.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
[Other duties may be assigned]

* Accurate assessment and electrical/mechanical fault-finding enabling servicing, repair or overhauling in a timely manner, of all compressed air equipment and associated products in workshop or at customer premises when required.
* Prepare work permits and job hazard analysis.
* Isolation of machine- use personal danger locks and tags.
* Perform preventative and corrective maintenance service. Including replacing of filter kit, changing oil and service kit, cleaning of oil and air coolers, and re- greasing of motors.
* Use operational manual and parts list as reference.
* Attend customer equipment breakdowns when on roster as Duty fitter for afterhours service
* Attend various company sponsored training programmes.
* Maintain a clean and safe working environment.
* Contribute to continuous improvement of the working environment by offering process or procedural improvements.
* Contribute to growth and profitability of the company by providing excellent customer service values in line with company values.
* Travel within Australia and internationally as required by the company.
* Completion of Service Reports (Job cards) and test reports in an accurate, legible, neat and comprehensive manner.
* To work efficiently and comply with all company policies and procedures as changed from time to time.
* To comply with all reasonable health and safety requirements as designated by the company.
* All other duties as and when requested that are within your skills and abilities.

REQUIRED QUALIFICATIONS &
EXPERIENCE
* Full Electrical license and trade qualifications
* Maintenance background
* Previous experience in a maintenance field service environment
* Commitment to workplace safety
* Australian Manual driver’s license
* Excellent customer service ability

COMPETENCIES
* Experience with Pneumatic Equipment
* Skills in fault finding in Compressed Air Equipment
* Good communication skills – verbal and written.
* Be a excellent team player
* Ability to work in a busy dynamic environment.

Salary $80,000 - $102,000 + superannuation+ company Vehicle

Unlock Your Potential at RSL LifeCare: 15% Wage Hike + 5.75% Increase! Exciting Aged Care Opportunities Await!
Join us as a qualified Aged Care Worker, providing exceptional support and care to elderly clients in their homes. Enjoy flexible shifts, non-profit salary packaging, and reimbursement for travel. Grow your career in a supportive environment while making a meaningful difference in clients' lives.


What we offer:


Flexible hours, Monday to Sunday
Non-profit salary packaging (up to $15,900 for Everyday Living Expenses & $2,650 Meal Entertainment allowance)
Permanent and casual roles available
Reimbursement of travel expenses and paid travel time
Career and professional development opportunities
Work-paid mobile phone for managing schedules and timesheets





About you:




Certificate III in Individual Support/Aged Care/Disability Support/Community Services (highly desirable, traineeships available)
Caring nature with empathy for elderly clients
Desire for a rewarding career with skill enhancement
Registered and reliable car with comprehensive insurance
Current First Aid and CPR certificate or willingness to obtain
Willingness to undergo a National Police Check





Our commitment to diversity:
We welcome applications from all backgrounds, including Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We value everyone's safety, respect, and inclusion, regardless of gender, sexual orientation, ethnicity, or disability.

Make a positive difference in clients' lives. Apply now to unlock your potential at RSL LifeCare! Please click here to apply.

At McMillan Shakespeare (MMS), our purpose is to make a difference to people’s lives. MMS pioneered salary packaging and novated leasing in Australia. Whilst we’ve grown from a small, family-run business to a global, top 200 ASX-listed company, that entrepreneurial spirit remains at the heart of everything we do.Start date: 4 March and 8 AprilEnjoy working 2 Days in Office and 3 Days from HomeOur contact centre is our launching ground for many people within the organisation moving into specialised roles and growing their careers. Once you have mastered the fundamentals of your role and met the key criteria in both your performance and aligning to the values of the organisation you can apply for the many internally advertised roles across all our brands and locations in Australia.Your primary responsibilities include:Pursue Better in assisting customers to manage their accounts and funds and problem-solve to resolve customer enquiriesPeople First by building engaging and educating our customers on how to best manage accounts by maximising their tax benefit and minimising their liabilitiesWork Together by ensuring if, on phones or administration tasks, you deliver on your and the organisation's promisesMake everyday Better Together by demonstrating mutual respect and collaborating with your team, managers, and extended organisationWhy MMS?Entry-level Role: Don’t know your salary packaging from your novated leasing? No worries, we provide comprehensive training programs from induction throughout your ongoing employmentA dedicated and experienced Group Mentor providing support and guidance throughout your training periodAbundant career progression and development opportunities – we are all about promoting from withinWork-Life Balance: Scheduled…

Click here to view more detail / apply for Customer Care Consultant - Metro

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality. For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team.What’s involved:   Provide our customers with the best experience across the store    Be responsible for stock management, whilst ensuring a clean and tidy work environmentServe customers via our checkout registers Work as part of a supportive and inclusive team who make a difference to the community and have fun along the wayWho we’re looking for: We’re looking for team members who are passionate about…

Click here to view more detail / apply for Customer Service Team Member

09th February, 2024 The CompanyMy client is a well-known Australian department store chain. It's one of the largest and most established retail companies in Australia, offering a wide range of products, including clothing, cosmetics, homeware, electronics, and more. It operates stores in various locations across Australia and also has an online presence for customers to shop through their website.The role: Act as a Functional and Technical developer for Salesforce Service Cloud and Loyalty solutions when exploring or developing new initiatives Develop and review functional and technical designs developed as part of the project Successfully designing, constructing, integrating and deploying Salesforce Service Cloud and Loyalty developed capability Ensuring appropriate levels of testing have been performed for any new initiatives being deployed to production Act as an advocate/stakeholder for my client's Loyalty Application team, ensure the Support Manager is kept informed on any technical decisions and where required make those architectural decisions in the best interests of the loyalty program and business stakeholders Keep abreast of new technology and trends in the Salesforce Service Cloud and Loyalty services area and distribute this knowledge to other members of the team.   Qualifications: Relevant Salesforce Certifications: Salesforce Developer (Advanced), Administrator (Advanced), Service Cloud, Experienced in Salesforce object structure and customizations, relational database and data integration tools of at least 5 years Experience performing configuration changes to applications In-depth knowledge of Salesforce Service Cloud Data Cleansing, Data Loading and integration Certification as follows: Salesforce Certified Service Cloud / Salesforce Developer / Salesforce Administrator Working knowledge of HTML, Java, J2EE, EJB, JSP,…

Click here to view more detail / apply for Salesforce Service Cloud Developer

We are looking for a technically-strong professional with the ability to work autonomously and in a team environment by utilising strong communication and cooperation skills.You should be able to demonstrate the following:Electrician A Grade licence requiredElectrical Connect/Disconnect license up to 400Vac is highly desirableMechanical design using Solid works and Allen Bradley PLC experienceStrong background in mechanical engineering, PLC software, robot setup and general software experience  Previous experience with supervision of build and installation projects essential, with experience in supervision of other trades and professional team members highly desiredGood communication skills and ability to work well both in a team and independentlyProficient in MS OfficeAvailable for local, interstate and occasional international travelLife at Bosch We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential!We offer our employees:The ability to work flexiblyTraining and development programs to help you reach your full potentialUp to 28 weeks of paid Parental Leave (in addition to government paid parental leave)Superannuation on unpaid Parental LeaveThe option to purchase additional annual leaveA wide range of Health and Wellbeing programsSupport and counselling services with work or personal matters through our Employee Assistance ProgramUp to 50 weeks Income Protection for permanent employeesDiverse and exciting career opportunities, both local and internationalDiscounts on Bosch products and as well as products from affiliated brands Your application We are committed to building a sustainable, inclusive, and diverse workforce in all its forms. …

Click here to view more detail / apply for Senior Service and Sales Technician

*This position qualifies for incentives under the NSW Rural Health Workforce Incentive Scheme, including up to $5,000 sign on bonus, and up to $5,000 each year (incentive value dependent on full-time equivalent, position and location). Find out more here

Employment Type: Full Time, Part Time and Casual opportunities available
Position Classification: Enrolled Nurse
Remuneration: $63,130.85 - $68,599.17 per annum, pro rata (+ super + 17.5% leave loading where applicable)
Hours per Week: up to 38
Requisition ID: REQ466696
Applications Close: 11 March 2024
Vaccination Category: A





Outstanding Experience. Infinite Opportunities.





Here in the Riverina, we treasure your nursing skills and experience and we’re ready to roll out the red carpet to welcome you to town.

We’ve prepared oodles of goodies to help you move and settle in, including:

Up to $5k sign on bonus + $5k rolling annual bonus (incentive value dependent on full-time equivalent, position and location). Find out more here!
$6K aged care incentive annually for RNs in aged care facilities
Salary packaging up to $20,600 per annum tax free for living expenses! Take advantage of novated leasing a new car!
482 temporary visa sponsorship considerations
Relocation assistance and accommodation support considerations
Subsidised gym and leisure centre membership for you and your family
Free confidential counselling services for you and your family


Craving a fresh start somewhere new and actually interesting? Join the incredible team in the Murrumbidgee District. Jump in at a comfort level that suits you: from state-of-the-art hospital that will remind you of the city, to small multi-disciplinary health facility where you literally get to do it all. No matter where you choose, your learning will be nurtured and you’ll be well supported to operate at the top of your scope.

And don’t worry - there are already oodles of young people here to welcome you: at work, in local clubs, at the pub, and down at the river!

There’s heaps to show your family when they come to visit, which is a breeze - you’ll be central to Sydney, Melbourne and Canberra. (You can always pop home for the weekend on a quick flight if you find a break in your social calendar!)

To help you make the move to our little slice of heaven, we’ll help cover your relocation and travel expenses, help you find housing and get settled, and help in other handy ways - just let us know how we can help.

Want to know more about the community of Deniliquin? Visit us here.




About Your Role

As an Enrolled Nurse, you will provide exceptional care with the skills to work collaboratively to achieve the best possible outcomes for patients.

You’ll put your expert relationship-building skills into practice and always demonstrate the core nursing values of patient-centred care, trust, and respect in every interaction.

*Our Facility is an identified NDIS service that will require the successful candidate to successfully obtain an NDIS Worker Check (NDISWC) prior to commencement of role.

Learn more about the role and requirements here.





Upgrade Your Career and Lifestyle at MLHD

Your application will require you to include a resume and cover letter outlining your skills and experience and why you are a good fit for this position.

Go on, you’ve earned a promotion, a world-class workplace, inspiring colleagues, award-winning sta? and patient programs - all wrapped up in a rich tapestry of cultural treasures. Contact Katrina Gunnett, Facility Manager - Corowa on 02 6033 7555 / 0436 854 213 or [email protected] for a confidential chat.




New applicants must have completed the COVID-19 Primary vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate. Should a medical contraindication certificate be provided, ongoing employment post certificate expiry is conditional to meeting COVID-19 vaccination requirements.

MLHD is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic, or ethno-religious minority groups and people with disability.

#RuralHealthIncentives

We are currently seeking a diligent, professional and friendly Junior IT Helpdesk Administrator to join our team on a full-time basis at our Head Office located in Maroochydore, Sunshine Coast.

Customer service is at the heart of what we do, with this in mind you will approach all tasks with a positive and can do attitude. You will use your IT Administrator skills to maintain a high level of customer support for Minor Corporate and Hotels Systems and Staff. 

Key Responsibilities Include:

• Monitor and maintain operational systems to agreed service levels
• Manage Helpdesk tickets
• Implement minor enhancements to existing operational systems, where appropriate
• Restore normal service operation as quickly as possible with minimum disruption to the business, whilst ensuring that availability and service levels are maintained.
• Continuously gain knowledge of reverent product offerings and systems
• Understand current support polices and methods of support delivery
• Establish and maintain strong relationships with hotel staff and head office team
• Report on relevant service level data on daily basis

The First Service Offer Co-ordinator will focus on sales of services and spare parts as part of the GEA Service strategy of First Service Offer (FSO).

The Co-ordinator works with coordination, selling and as required execution of Recommended Spare Parts Lists (RSPL), Recommended Spare Part Quotations (RSPQ) and other relevant FSO activities, such as critical analysis, in order to support GPAU, in securing a strong entry point for service sales to new installations and customers.

Responsibilities / Tasks

The Co-ordinator requires strong collaborative skills and the ability to work globally with colleagues to discuss the team's service and parts offers and highlight key sales service benefits to customers who have recently invested in new GEA equipment. S/he will liaise and coordinate FSO activities between project and local service teams; creating and presenting service offers to customers. This requires a thorough knowledge of mechanical and/or process equipment.

Additionally this role involves full internal technical support for the sales teams as well as liaising with customer maintenance personnel. The position holder will have a focus on driving technical support offering to our customers and maintaining brand health through the various divisions.

S/he will understand the concepts of maintenance strategies and equipment criticality analyses from a service and parts requirement for complete processing lines.

The key management priorities and tasks for the role:

• Plan and prepare Recommended Spare Parts List for all Australian projects which require a FSO.

• Coordinate FSO activities closely with Divisions and Service and Sales Teams.

• Liaise with Divisions in preparation and planning of Recommended Spare Parts lists and Service Offers, including Service Level Agreements (SLA’s).

• Provide regular progress reports on servicing and preventative maintenance, updates on projects, feedback on observations from customer sites as well as ideas for companywide improvements.

• Provide regular customer feedback to the engineering, product development and innovation teams on product values.

• Identify business development and “add-on” sales opportunities as they relate to specific service sales.

• Building up and maintaining relationships with various internal and external stakeholders and building a network of contacts within the region of responsibility.

• Meet targets as set by management

Your Profile / Qualifications

• Customer Service Focus

• Excellent written and oral communication skills

• Strong collaboration skills (both locally and globally)

• Able to work in a team and autonomously

• Experienced with Microsoft Office applications

Did we spark your interest?
Then please click apply above to access our guided application process.

About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 12th February 2024.
• Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
• Guaranteed generous salary increases for the next 3 years.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

 

A unique opportunity has become available for a Behaviour Support Practitioner located in Geelong to join our professional and friendly team.

Thanks to our commitment to service excellence, demand for our services has increased and we have the need to find a new practitioner in the Geelong area.  We will consider an entry level practitioner or someone with a sound knowledge of the Positive Behaviour Support Model of reducing the use of Restrictive Practices, as well as a strong commitment to delivering evidence-based, functional behavioural outcomes.

 

Why Join Us?

• Fantastic team culture - a fun, supportive and quality-focused team which works together to achieve goals
• Generous salary package - above award rates, rewards for outstanding work, great benefits (e.g. $600 annual Wellbeing subsidy), access to salary packaging options and the latest technology to ensure you succeed
• Personal and professional growth - supporting your ongoing professional development and enabling you to do the work you’re most inspired by through our professional development program, fortnightly PD sessions and weekly supervision with your Team Lead
• Work-life balance - flexible work arrangements to plan your work to best suit your lifestyle while also meeting the needs of your team and clients

 

About you

• Current suitability with the NDIS Commission as a Behaviour Support Practitioner OR ability to meet the NDIS capability requirements for approval to be registered as a Behaviour Support Practitioner
• Demonstrated ability to work effectively across a multidisciplinary team
• Outstanding communication, influencing and interpersonal skills
• Current Driver Licence and own reliable vehicle

 

#OCA

 

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required
• Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

 

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information 
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

 

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner 
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes 
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required

Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

Date Posted:

2023-11-23

Country:

Australia

Location:

LOC7026 : 4/78 Hattam Street, Bendigo VIC 3539, Australia

We are looking for a Repairs Service Technician based in Regional Victoria – Bendigo. This is a permanent role and reports to the Regional Victoria Area Manager.

You will work closely with other Service Technicians, Mechanical Fitters, Installers, Adjusters, Trade Assistants, Field Engineers, and Service Coordinators.

Why join OTIS?

• Robust compensation and benefits packages

• Access to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance Scheme

• A culture that encourages innovative ideas and appreciates our talent is the key to our success.

Key Responsibilities for You

• Performs service, repairs, and maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.

• Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.

• Provide electrical and mechanical training to apprentices and sub-contractors.

• Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators.

• Perform upgrades and repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and accordance with the relevant Award and /or Enterprise Bargaining Agreement.

• Liaise with customers and submit leads using Otis-provided applications.

• Standby and after-call-back coverage (if applicable)

Key working relationships - Internally and Externally

• Works closely with the Field Engineers, Service Mechanics, Branch and Operations Managers.

• Liaises with functional management at other Otis entities and headquarters.

• Represent the Company with major customers, suppliers, and the public.

• Work closely with the Sales Team, including Sales Account Representatives, Sales Managers, and Sales Coordinators (where relevant).

• External stakeholders include customers, building owners, managers, independent and government agencies, unions, consultants, and suppliers.

What You Will Need to Be Successful

• Have Electrical qualifications as relevant to the role.

• Minimum two (2) to five (5) years’ experience within the Lift Industry.

• Extensive electrical and mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.

• Has the ability to perform knowledge transfer on information and skills through training.

• Demonstrated fault-finding and problem-solving skills.

• Strong English language skills, both verbal and written

• Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).

• Highly organized, structured, and able to handle multiple tasks and competing priorities.

• Attention to detail and results-driven.

Do you know someone at OTIS? 

If yes, let's get them to submit your interest as a Referral. Tell them about this role! If you are an overseas candidate with lift experience and are interested in this opportunity, please get in touch. 

Key Benefits 

• Robust compensation and benefits packages 

• Be part of the Forbes 2023 World's Best Employers. 

• Meaningful career opportunities for people to grow through excellent Learning programs. 

About OTIS

Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

Our Gen2® elevator system, energy-saving ReGen™ drive technology, and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.

We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Apply today to join us and build what’s next!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Work with World-CLAAS Machinery and establish an incredible skillset
Full Time Permanent Position
$70,000 – $90,000. Boost your earnings with plenty of overtime
Location: Northam

The company:
Established in 1975 and now operating as the largest privately-owned distributor of farm machinery in Australasia CLAAS represents some of the world’s leading farm machinery brands, including CLAAS, AMAZONE and JCB via a network of 32 dealers throughout New Zealand and Australia.

About the role:
Working with some of the most advanced equipment and systems in the international agricultural machinery market the Service Technicians responsibility is to perform maintenance and repair work across the full spectrum of our premium harvesting, seeding, Greenline, tillage, fertilising, material handling and tractor product ranges.

This role will be suited to a person who is seeking a long-term career within the agricultural industry and has a willingness to learn and develop their skills, which will involve attending structured training sessions.

Responsibilities:
Full scope of mechanical service work including scheduled service, rebuilds, diagnostics and breakdowns
Assembly and pre-delivery of new equipment
Working to support our sales team with preparation, start-up, and demonstration of new equipment
To ensure the workshop is always in safe, orderly, and professional presentation
Building positive relationships with our valued customers throughout the lifecycle of their gear
Use your expertise to help in the development of other Team members including apprentices
Practice continuous improvement behaviours to develop and fine-tune the day-to-day procedures to assist in efficient operations

Requirements:
Qualified Heavy Diesel Mechanic
Valid Driver’s licence
Experience in a similar heavy machinery industry such as agriculture, construction, or mining – advantageous
High level knowledge in all facets of servicing and repairs
Ability to work effectively and in a time efficient manner
Strong customer service focus and dedicated work ethic
High standard of teamwork, independency, and initiative

Are you CLAAS?
In It Together, Front Up, and Keep Growing form the backbone of what is a dynamic business, providing a challenging and stimulating environment. Family is key to us – We’re a family-owned business, we employ people with families to care for, and our purpose is to provide resources and support to families in the farming community to enable their success as they feed our world.
We are looking for people who share our values! If this sounds like you - apply today!

Customer Support Customer Service | Winter Closing date: 07/04/2024 Our Customer Support team are a fountain of knowledge with their fingers on the pulse when it comes to all things Thredbo. The Customer Support Team is dedicated to delivering exceptional customer service and are the gurus at selling lift, lesson and rental passes to our guests online and over the phone. This role is designed to provide our guests with outstanding customer service ensuring their Thredbo experience is unforgettable before they even get here. This role requires excellent communication skills and adaptability to the rapidly evolving nature of the Guest Services environment. You will demonstrate accurate resort knowledge and effectively upsell all aspects of the resort and the wider region. The key part of this role is to ensure the guest always remains your primary focus and all interactions are at an exceptional standard of customer service. Perks: Team member perks – 50% off bring a friend vouchers Free staff pass Discounted retail and seasonal rental packages Discounted snowsports and mountain biking lessons Access to our Thredbo Leisure Centre, tennis and golf course Discounted accommodation at Rydges, QT and more 20% - 50% off at our food and beverage venues $2 Tickets at Event Cinemas and Moonlight Cinemas If you’re up for an exciting opportunity to: Multi-task, working in a fast paced and rapidly evolving environment Effectively provide customer service with professional phone manner and great tone in emails Easily hold a discussion and ask questions to diagnose the customer’s issue … with your experience and skills in: Display excellent communication skills, both written and verbal Use Microsoft suite proficiently & show advanced computer skills Manage tasks and responsibilities autonomously Experience in tourism-based customer service or information desk Experience in a call centre environment Skills in the RTP operation System Previous resort experience Experience in the standard suite of Office software systems About our Team Thredbo isn’t just a job, it’s an experience. Whether you’re searching for a job or a career, Thredbo has it all. Ride and explore the mountain with an included staff pass, soak up Thredbo’s famous après atmosphere and be in the thick of some of Australia’s best on and off mountain events. Joining our team means you are a part of EVT, one of Australia and New Zealand’s leading experience companies. With access to a range of perks and discounts for you to enjoy at Thredbo and across EVT experiences. Your time at Thredbo could easily lead to a lifelong career with possible opportunities across our brand spanning Entertainment, Ventures and Travel. Join a team that is strongly committed to preserving, protecting, and prioritising our unique alpine environment. We take pride in our long list of environmental initiatives and embrace…

Click here to view more detail / apply for Customer Support

Work with World-CLAAS Machinery and establish an incredible skillset
Full Time Permanent Position
$70,000 – $90,000. Boost your earnings with plenty of overtime
Location: Wagga Wagga

The company:
Established in 1975 and now operating as the largest privately-owned distributor of farm machinery in Australasia CLAAS represents some of the world’s leading farm machinery brands, including CLAAS, AMAZONE and JCB via a network of 32 dealers throughout New Zealand and Australia.

About the role:
Working with some of the most advanced equipment and systems in the international agricultural machinery market the Service Technicians responsibility is to perform maintenance and repair work across the full spectrum of our premium harvesting, seeding, Greenline, tillage, fertilising, material handling and tractor product ranges.

This role will be suited to a person who is seeking a long-term career within the agricultural industry and has a willingness to learn and develop their skills, which will involve attending structured training sessions.

Responsibilities:
Full scope of mechanical service work including scheduled service, rebuilds, diagnostics and breakdowns
Assembly and pre-delivery of new equipment
Working to support our sales team with preparation, start-up, and demonstration of new equipment
To ensure the workshop is always in safe, orderly, and professional presentation
Building positive relationships with our valued customers throughout the lifecycle of their gear
Use your expertise to help in the development of other Team members including apprentices
Practice continuous improvement behaviours to develop and fine-tune the day-to-day procedures to assist in efficient operations

Requirements:
Qualified Heavy Diesel Mechanic
Valid Driver’s licence
Experience in a similar heavy machinery industry such as agriculture, construction, or mining – advantageous
High level knowledge in all facets of servicing and repairs
Ability to work effectively and in a time efficient manner
Strong customer service focus and dedicated work ethic
High standard of teamwork, independency, and initiative

Are you CLAAS?
In It Together, Front Up, and Keep Growing form the backbone of what is a dynamic business, providing a challenging and stimulating environment. Family is key to us – We’re a family-owned business, we employ people with families to care for, and our purpose is to provide resources and support to families in the farming community to enable their success as they feed our world.
We are looking for people who share our values! If this sounds like you - apply today!