Total 2,576 Customer Service job vacancies in sydney east metro locations

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

Evolve Talent are seeking multiple Field Service Technicians for full-time positions. These works are on heavy duty machines and equipment on ports in Sydney. You will need to have previous experience working on heavy industry projects in Australia.
About the Role & Client
The role involves working closely with the team and supervisors to ensure optimal functionality of the fleet, including forklifts, terminal tractors, reach stackers, straddle carriers, and shuttle carriers. You will ideally come from a Mechanical, Mobile / Diesel fitter background. You will need to have experience working in a faced paced environments.

Undertaking scheduled preventative maintenance checks on mobile plant equipment
Rotating, adjusting, and replacing parts and equipment where required to ensure greater efficiency in the facility
Attending to breakdowns and shutdowns
Installation of hydraulics and electromechanical parts
General fitting works Electrical and Mechanical
Responding to

... Click here to view more detail / apply for Field Service Technicians

The Role
Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
We are currently recruiting  Senior HVAC/Air Conditioning & Appliances Technicians  for  Sydney.
What?s in it for you?

Work from home model ? no need to travel to and from the workshop daily
Competitive salary Super
Tools of the trade ? Van, Uniform, Phone etc
Full
... Click here to view more detail / apply for Senior Service Tech HVAC/Air Con & Appliances

Venues NSW is a commerically focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park, Parramatta, Newcastle and Wollongong. The network of stadiums and entertainment centres host in excess of 5 million people a year at more than 500 events and is a key contributor to the economy.


 


Venues NSW takes an intergrated approach to our stadia and entertainment centres by developing partnerships with sporting codes, the entertainment and event industry, audiences, local businesses, NSW Government agencies and community groups. Our network throughout NSW allows us to combine internal resources and harness a vast employee skillset all of which helps us deliver key projects and secure outstanding content.


 








ABOUT THE ROLE
Are you a Customer



... Click here to view more detail / apply for Member Experience & Spa ? Receptionist

B.I.C. SERVICES PTY LIMITED is a Professional Commercial and Industrial cleaning company and a leading provider of commercial and Industrial cleaning services in today’s marketplace. As a Business Service Manager, you will drive operational excellence, Stakeholder and Customer Engagement, foster a supportive work environment through leadership and development, and ensure strict adherence to safety and compliance standards.

Operational Excellence:
• Responsible for the management and operation of the site/sites, including ensuring the performance of contracts, meeting all relevant contract and Company KPI’s, handling of complaints and dealing with employment related matters.
• Control attendance of employees at the various commercial and industrial worksites and make the necessary arrangements to cover the job when, for any reason, a staff fails to show up for work.
• Ensure high standards of cleanliness and safety, adhering to security, health, and safety regulations.
• Monitor and report on performance of contracted services such as waste removal and window cleaning and ensure they are complying with the Company’s Operating Systems.
• Take full ownership of managing and resolving all cleaning feedback and complaints of commercial and industrial clients.
• Implement strategic planning and best practice initiatives to remain at the forefront of cleaning operations.

Stakeholder and Customer Engagement:
• Work closely with stakeholders and departments to promote teamwork and add value.
• Be the first point of contact for Clients and liaise with Clients to build, maintain and enhance strong long-term relationships.
• Build and maintain strong relationships with clients, employees, suppliers, and local authorities.

Team Leadership and Development:
• Lead the Cleaning / Presentation team, creating a positive and motivational working environment.
• Develop and implement advanced planning for all cleaning operations, including periodic tasks, with clear schedules and sign-offs.
• Provide the necessary training and support for new and existing employees and supervisors, with focus on maintaining the Company's strategic goals.
• Focus on training and development to establish good working practices and enhance customer experience interactions

Compliance and Safety:
• Conduct regular site inspections to ensure strict adherence to compliance with company standards and safety regulations.

Financial and Budget Management:
• Manage and report on cleaning operational budgets with transparency, including forecasting and tracking expenditures.
• Oversee payroll, rosters, and manning levels, ensuring compliance and accuracy.

Position Requirements of Qualifications:
• Bachelor's degree in business management or relevant discipline.
• Proven experience in operations management within a cleaning services environment, with a strong track record of achieving results and optimizing processes.
• Demonstrated leadership qualities with a passion for mentoring and developing teams.
• Excellent communication, negotiation, and problem-solving skills.
• Strategic thinker with exceptional time management and prioritization abilities.

Key Requirements:
• At least 2 years of leadership experience in a cleaning services environment.
• Proven ability to manage growth within a contract environment and adapt to dynamic conditions.
• Strong business and financial management skills, with a creative approach to problem-solving.
• Willingness to be flexible with your schedule and a positive "can do" attitude.
• Experience working with people from diverse National, Cultural and Linguistic backgrounds.

Annual Salary: $80000 + Superannuation
Only eligible and shortlisted applicants will be contacted.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications

About Aline Service
At Aline Service, we aspire to be the premier provider of pump services for the plumbing and fire industry in Australia. We are dedicated to delivering exceptional routine maintenance, prompt breakdown services, and reliable repair work. Our 24-hour emergency hotline ensures that our clients receive the support they need, whenever they need it. Our diverse team of skilled technicians is our greatest asset, capable of handling complex, multifaceted jobs with expertise and adaptability. We prioritise continuous training and development to ensure our team remains at the forefront of industry standards. Our commitment to quality, safety, and environmental sustainability drives every aspect of our operations, as we strive to exceed client expectations and build lasting partnerships.
About the Role
The service scheduler is primarily responsible for the end-to-end management of the scheduling of Aline Service maintenance, repair and breakdown work, ensuring efficiency and customer satisfaction. ... Click here to view more detail / apply for Service Scheduler

25th October,
Florence Nightingale Agency provides care and support to people in need.  Our clients live with a wide range of challenges through to achieving amazing accomplishments!  Sometimes they need supports because they are unwell, recovering from an injury or would like support to go out into the community.  Sometimes they need a companion or 'their person' to help them live their life and achieve their goals! Supports may include personal cares, home help, meal preparation and community support. If you:

are a support worker with home-based / community / disability support experience
have your own car and full driver licence,
and want to give back / care for others then please apply.

Please apply with your CV. We look forward to hearing from you!
... Click here to view more detail / apply for Support workers wanted in Ashburton

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.
Opportunity
Normet is seeking an experienced Workshop Mechanics to join our supportive and friendly team in Sydney. As one of our Workshop Mechanics / Service Technicians, you will play a vital role in commissioning, servicing, and repairing Normets underground machines.
What we offer

Permanent full-time position, offering job security
Work between 48 - 55 hours per week, Monday to Friday
Competitive hourly rate of $60 per hour, flat rate for all hours worked, plus 11.5% super
Workshop based role with the opportunity to progress to a Field Service Technician position
Opportunity to work with BEVs and cutting-edge mining technology
Access to local
... Click here to view more detail / apply for Service Technician

Receptionist / Office Administrator


Central CBD Location| $65,000 - $70,000 Super
Front Desk Reception & assist in office operations / travel booking / events
Strong admin & communication skills required Full working Rights


Looking for an entry level Administrator who is very proactive and has strong communication skills looking for more of a challenge & progression!
Based in Sydney CBD, this established technology company is looking for a Receptionist/Office Administrator to join their close knit team supporting the office operations and working closely with the EAs and Events team.
BENEFITS


Company Bonus scheme
Excellent progression opportunities and training opportunities to move into other areas within the business (For example IT, Events, Accounts, Marketing)
Regular social events and team activities
Birthday Leave
Discounted Gym Memberships
Office in central Sydney


... Click here to view more detail / apply for Receptionist / Office Administrator

Join a global employee-first organisation supporting with customer service operations
The Company: 
Our client, a global leader based in Germany, specialises in innovative water filtration solutions across the ANZ region. They offer a diverse range of products, including pitchers, bottles, and under-sink systems, ensuring superior water quality through proprietary filtration technology. The company is widely accessible in Australia through various retail outlets and online platforms, prioritising first-class customer service backed by decades of expertise.
The Role:


Addressing customer inquiries and maintaining accurate CRM records
Managing system interface issues and overseeing product returns
Collaborating with cross-functional teams to ensure seamless operations
Handling the entire order process, including communicating changes to purchase orders
Coordinating with a 3PL warehouse to ensure order consistency and meet service level agreements (SLAs)
Managing e-Commerce orders in the Sage system
Engaging actively with customers and consumers via phone in
... Click here to view more detail / apply for Customer Service & Order Fulfillment Specialist

Why join us at SCC?
We have a long history of providing exceptional care that empowers older people to live a full life.  As a not-for-profit aged care provider, were able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this.  When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.
The Roles - we are currently recruiting for two full-time opportunities reporting into the Head of Retirement Living & Home Care.  We are excited to explore applications from applicants that have proven experience in running a business, or business unit or from a property management background from the Aged Care sector.

Area Manager for Central Coast based in Bateau Bay and Caves Beach.
Area Manager for North Coast based in either
... Click here to view more detail / apply for Area Manager ? Retirement Living and Home Care

About Mobile Expert: Mobile Expert is a prominent phone repair and accessories retailer, established in 2013. With a network of over 40 locations across Australia, we specialize in providing rapid, reliable, and high-quality mobile device solutions. Our dynamic and growing team is dedicated to maintaining excellence in service and staying ahead of technological advancements.

Job Title: ICT Support Technician

Location: Mobile Expert, Kellyville, NSW

Role Overview: We are looking for a skilled ICT Support Technician with a strong focus on mobile technology to join our team. This position demands a tech-savvy professional who is adept at diagnosing and resolving mobile device issues, enhancing system functionalities, and ensuring customer satisfaction through effective technical support.

Key Responsibilities:
• Diagnose and resolve technical issues across a variety of devices, including smartphones, tablets, laptops, and desktop computers.
• Assess and specify hardware and software solutions tailored to the needs of each device repair and customer requirement.
• Respond quickly to inquiries regarding device malfunctions and provide clear, effective solutions.
• Install, configure, and update software across different platforms, ensuring optimal device functionality.
• Customize software settings and adapt device configurations to enhance user interaction and operational efficiency.
• Conduct regular maintenance checks to ensure that all devices are running at peak efficiency.
• Implement network setups and configurations for smartphones and computing devices, ensuring connectivity and security.
• Repair or replace damaged hardware components for a wide range of devices, focusing on quick turnaround times without compromising quality.
• Stay updated with the latest developments in mobile and computer technology to guide and educate customers on device management and new features.

Personal Attributes:
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication skills with the ability to convey technical concepts to non-technical users.
• Proactive and customer-oriented, with a strong focus on delivering high-quality service.
• Flexible and adaptable, capable of working in a fast-paced environment.
• Passionate about technology, especially mobile devices, with a continuous desire to learn and grow.

Salary: $70,000 - $80,000 + Superannuation

Type: Full-time, 38 hours per week

Qualifications:
• Minimum 2 years of experience in ICT support, preferably in mobile device servicing.
• AQF Associate Degree, Advanced Diploma, or Diploma in Information a related field.

How to Apply: If you are enthusiastic about joining a leading team in mobile technology and feel you meet the criteria, please apply by submitting your resume and a cover letter outlining your qualifications and experience. We are excited to hear from innovative candidates ready to contribute to our company's success.

Castle Hill onsite parking available
Great team and growing business
Fulltime and permanent

This is a brilliant opportunity to work in a busy, fast paced and growing organisation. As a market leader in their field, this organisation now needs an enthusiastic and experienced professional to join their Internal Sales/ Customer Service team.
Your duties and responsibilities will include:

Dealing with customer order enquiries including walk-in customers
Answering incoming calls, emails, and website enquiries
Accurate and timely processing of orders
Regularly checking website and eBay enquiries and orders
Entering quotes into SAP, and following up on quotes
Update the CRM with customer contact details
Booking customer appointments for Sales Representatives
Processing payments and liaise with warehouse for stock requirements
Support the Sales team with any required administrative tasks

Key skills and attributes
... Click here to view more detail / apply for Customer Service/Administration ? Junior star!

$42 - $ per hour Super, depending on experience| 35hours per week
Local Government | Hybrid ? Picton WFH
ASAP Start | Estimated 3month assignment, potential to extend
  
   
About the Company
Join Local Government located in the South Western outskirts of Sydney, at the foothills of the Southern Highlands and surrounded by spectacular natural beauty and rural pastures
   
About the Role
They are currently seeking a Business Support Officer to join the team in Picton, with flexibility to work remotely from home.  This is an estimated 3-month temporary assignment, with a potential to extend.
Working within the Councils Development Service Division, you will be required to provide a wide range of business and administrative support to achieve organisational objectives. You will be required to process Development Applications, construction Certificates, Occupation Certificates, Complying Building Certificates and ... Click here to view more detail / apply for Business Support Officer ? Development Services | Local Government

Carrington Community Care is Growing
Care Worker - Domestic Support - Experience not essential
Care Worker - Personal and Respite Care - Certificate III or IV Qualification

Be employed in a role where you really do make a difference to an older person's life
Work in your local Macarthur and Wollondilly areas
Become a valued worker in the fastest growing employment sector in Australia
School Hours Friendly
Immediate start

Carrington is seeking Home Care employees to join our busy team providing in-home care to older people in the Greater Macarthur and Wollondilly areas.
To be successful in these roles, you will be a highly motivated, reliable and compassionate individual who will bring your experience and skills to support older people to live independently in their own homes.
You will be providing support with:

Domestic tasks such
... Click here to view more detail / apply for Home Care Employee

Posted: 03/10/


04/11/

Job Type: Permanent - Full Time

Location: NSW - South Granville

Job Category: Asset Management Services (AMS)



Full-time, permanent
Based in South Granville with ad-hoc travel to site
Join an industry leader who is supporting Australia move towards a cleaner energy future
Establish CPP's maintenance service team in NSW


Job Description

Who are Consolidated Power Projects (CPP)? 
As a member of the Quanta Services Group, a Fortune 300 company, Consolidated Power Projects Australia (CPP) stands as a leader in high-voltage power solutions. We specialise in the renewable energy sector, excelling in the design, construction, commissioning, and maintenance of high-voltage infrastructure, including transmission substations, wind farms, solar farms, and battery storage systems. With over 650 employees and offices in Adelaide,

... Click here to view more detail / apply for Service Manager

 

The Senior Manager NTSU (National Technical Support Unit) is accountable for the delivery of the NTSU strategy, in line with the Charter and responsible for leading the National Training Group on behalf of the Roadside Assistance Strategic Operations (RASO) Group. RASO is a group of all the national motoring clubs around Australia eg. RACV, NRMA, RACQ, RAA.  

 

The position reports into the NRMA and demands a high level of strategic, commercial and people leadership skills, as well as influencing capability, attention to detail and a desire to drive continuous improvement through research and development programs.  

Within this context, the Senior Manager NTSU will manage a team of three, foster strong relationship across market leading vehicle OEM’s and other key bodies across the Automotive Industry, with a mandate to ensure that Roadside Patrols and Towing have access to the latest technical information. 
 

What You'll Bring 

• Leadership, ability to coach/mentor and develop, lead multiple insource/outsource teams, manage performance and achieve goals. Training experience beneficial but not essential 
• Pragmatic in approach to activity and delivers real world solutions 
• Tertiary qualifications in management, business, finance or a related discipline 
• Resilient by nature and ability to effectively lead through a transformational landscape  
• Extensive experience in senior management within a customer service environment 
• Business/commercial acumen combined with highly developed financial and business skills 
• Exceptional and accurate data analytical skills combined with the ability to think strategically 
• Excellent interpersonal skills to work with executives, resolve differences and facilitate decision making 
• A strategic thinker, with high level communication skills 

 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

  

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

  

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

 

Bridestone Mining Solutions Australia (BMSA)  is a market leader in the tyre & mining services industry and is renowned for its global reputation for quality products, continuous improvement & cutting-edge application of technology.
Our  OTR (Off The Road) Tyres  are manufactured specifically to customer requirements selecting from  BMSAs  broad menu of technical capabilities to create a product with outstanding performance in multiple areas considering environmental, load & operating variables. Bridgestone tyres are supported by a range of products & services including iTrack tyre pressure & temperature monitoring as well as wheel/rim supply & repair.
Our mission:  Serving Society with Superior Quality
To support our mission, we seek to fill a  Technical Product Support position to work out of our  Head Office in Sydney Olympic Park . 
The Benefits

Competitive salary & career development within the global Bridgestone business
State-of-the-art office

... Click here to view more detail / apply for Technical Support Specialist | OTR Tyres Selection & Technical Solutions

Purpose of the Role:
Using technical expertise and a strong customer focus to ensure the very best  online-store user experience, with excellent service and customer education.
Responsibilities: Resolving, in first contact, customer enquiries received by phone, email and/or chat Owning complex issues to resolution, with regular progress updates to customer/s Promoting the benefits of using the online store, helping customers to  self-serve for future purchases Keeping up-to-date with Industry changes to understand how SAIG  products/services meet customer needs Identifying opportunities for new solutions and referring qualified leads from  customers to Sales Knowing when online/contact activity may impact other customers and acting quickly with stakeholders to inform & resolve Achieving, or exceeding, agreed KPIs so overall team goals are met  for the best customer experience possible Processing back-office, or other customer-focused, duties to ensure  customer SLAs are met or exceeded Actively contributing to regular team meetings and regularly attending  ... Click here to view more detail / apply for Customer Service Consultant

What you get to do in this role

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

• The Senior Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on ServiceNow Technologies. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
• The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Technical Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays, on-call) as needed. 

Join a global employee-first organisation supporting with customer service operations
The company: 
Our client, a global leader based in Germany, specialises in innovative water filtration solutions across the ANZ region. They offer a diverse range of products, including pitchers, bottles, and under-sink systems, ensuring superior water quality through proprietary filtration technology. The company is widely accessible in Australia through various retail outlets and online platforms, prioritising first-class customer service backed by decades of expertise.
The Role:


Addressing customer inquiries and maintaining accurate CRM records
Managing system interface issues and overseeing product returns
Collaborating with cross-functional teams to ensure seamless operations
Handling the entire order process, including communicating changes to purchase orders
Coordinating with a 3PL warehouse to ensure order consistency and meet service level agreements (SLAs)
Managing e-Commerce orders in the Sage system
Engaging actively with customers and consumers via phone in
... Click here to view more detail / apply for Customer Service & Order Fulfillment Specialist

Seeking a passionate entry-level customer service officer who is looking to looking for a foot in the door opportunity to an innovative company that is shaking up the gambling sector in Australia - Think of it like the new 'Uber' or 'Netflix'.
Whilst starting in customer service, this role has opportunities to progress internally within the company into other areas, depending on the business needs. 
Key Responsibilities


Provide support to customers over the phone, email and also live chat
Taking initiative to see improvements in current processes
Work collaboratively with the wider team and ethical gambling
Ability to work on a rotating roster (Tuesday-Friday: 2PM - 10PM & 12PM - 8PM on Saturday/Sunday & Public Holidays - penalty rates will be paid)
The Successful Candidate will: 


Have excellent customer service skills
Highly driven and wants to help build the success
... Click here to view more detail / apply for Customer Service Officer | Gambling Scale-Up

About this role
Customer Service Officer

Working for the world's leading sustainable building materials company.
Based at Norwest/ Bella Vista NSW.
Supporting the business deliver exceptional results.
Ongoing training & development opportunities.

Holcim:
As a global leader in innovative and sustainable building solutions, Holcim are enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It's all thanks to our 70,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.
Holcim People:
Holcim people are passionate
... Click here to view more detail / apply for Customer Service Officer

The Client

The Spice Lounge Indian Cuisine is a highly reviewed restaurant that serves authentic and traditional Indian Cuisine in the Busy area of Pyrmont in Sydney. They are currently looking for an experienced Chef to join their team.



The Role

You will have the opportunity to work in a truly dynamic team and you will have the chance to display your creativity in the dishes that you create. This is for a full time role with an annual salary of $75,000 to $80,000, depending on experience plus superannuation.







The Responsibilities

Your tasks at the restaurant will consist of:

Manages all activities associated with food

Direct and organize kitchen staff in the correct preparation, garnishing, and serving of meals.

Cook & present the dishes attractively and creatively according to the procedures which are necessary to keep nutrition related to vegetables and meats.

Training and induction of new and existing staff.

Preparing a roaster and organizing staff for the smooth functioning of the kitchen.

Examine food to ensure quality and presentation

Use different methods of cooking such as tandoori cooking, frying, steaming, boiling and roasting

Prepare and cook complete meals or individual dishes and foods

Portioning food, placing it on plates, and adding gravies, sauces and garnishes

Instruct cooks and other workers in the preparation, cooking, garnishing & presentation of food

Order or requisition food and other supplies needed to ensure efficient operation

Analyse recipes to assign prices to menu items, based on food, labour, and overhead costs

Reporting to management if any maintenance is required

Maintain inventory and records of food, supplies and equipment

Order raw materials to supplier as per business need

Review menu with the management and contribute to some seasonal changes to the menu

Follow and maintain all OH&SC requirement for safe kitchen operations.

Assist in the development of the menu in consultation with the Owner or the restaurant manager

Supervising and training new staff as and when required





The Requirements:



To be considered for the position you must meet the following requirements:



Knowledge and experience in modern and authentic Indian cuisine

At least 4 years of commercial cooking experience as a Chef

Minimum 4 years of experience in tandoori cooking is essential

Minimum 4 years of experience in menu planning

Able to prepare Indian sauces and Tandoori rub mix from scratch

Must be able to work with proteins like beef, lamb and seafood

Must know how to cook with the tandoor oven

Relevant qualifications in cookery or hospitality and tourism

Experience and knowledge in Indian cuisine is essential

Relevant qualifications in hospitality/cookery required

Must also be skilled in tandoori cooking