Total 3,922 Customer Service job vacancies in melbourne or sydney

B.I.C. SERVICES PTY LIMITED is a Professional Commercial and Industrial cleaning company and a leading provider of commercial and Industrial cleaning services in today’s marketplace. As a Business Service Manager, you will drive operational excellence, Stakeholder and Customer Engagement, foster a supportive work environment through leadership and development, and ensure strict adherence to safety and compliance standards.

Operational Excellence:
• Responsible for the management and operation of the site/sites, including ensuring the performance of contracts, meeting all relevant contract and Company KPI’s, handling of complaints and dealing with employment related matters.
• Control attendance of employees at the various commercial and industrial worksites and make the necessary arrangements to cover the job when, for any reason, a staff fails to show up for work.
• Ensure high standards of cleanliness and safety, adhering to security, health, and safety regulations.
• Monitor and report on performance of contracted services such as waste removal and window cleaning and ensure they are complying with the Company’s Operating Systems.
• Take full ownership of managing and resolving all cleaning feedback and complaints of commercial and industrial clients.
• Implement strategic planning and best practice initiatives to remain at the forefront of cleaning operations.

Stakeholder and Customer Engagement:
• Work closely with stakeholders and departments to promote teamwork and add value.
• Be the first point of contact for Clients and liaise with Clients to build, maintain and enhance strong long-term relationships.
• Build and maintain strong relationships with clients, employees, suppliers, and local authorities.

Team Leadership and Development:
• Lead the Cleaning / Presentation team, creating a positive and motivational working environment.
• Develop and implement advanced planning for all cleaning operations, including periodic tasks, with clear schedules and sign-offs.
• Provide the necessary training and support for new and existing employees and supervisors, with focus on maintaining the Company's strategic goals.
• Focus on training and development to establish good working practices and enhance customer experience interactions

Compliance and Safety:
• Conduct regular site inspections to ensure strict adherence to compliance with company standards and safety regulations.

Financial and Budget Management:
• Manage and report on cleaning operational budgets with transparency, including forecasting and tracking expenditures.
• Oversee payroll, rosters, and manning levels, ensuring compliance and accuracy.

Position Requirements of Qualifications:
• Bachelor's degree in business management or relevant discipline.
• Proven experience in operations management within a cleaning services environment, with a strong track record of achieving results and optimizing processes.
• Demonstrated leadership qualities with a passion for mentoring and developing teams.
• Excellent communication, negotiation, and problem-solving skills.
• Strategic thinker with exceptional time management and prioritization abilities.

Key Requirements:
• At least 2 years of leadership experience in a cleaning services environment.
• Proven ability to manage growth within a contract environment and adapt to dynamic conditions.
• Strong business and financial management skills, with a creative approach to problem-solving.
• Willingness to be flexible with your schedule and a positive "can do" attitude.
• Experience working with people from diverse National, Cultural and Linguistic backgrounds.

Annual Salary: $80000 + Superannuation
Only eligible and shortlisted applicants will be contacted.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Due to rapid growth within the region we have multiple opportunities for experienced Mechanic's to perform the role of Field Service Technician to join our team. This role will travel on-site to customers and provide minor service and repairs on Komatsu construction, utility and quarry mobile equipment, more specifically draining and replacing fluids for our products engines, transmissions, and hydraulics.
The position will be required to work Monday - Friday between 7:30am 4pm and regular overtime will be available which will be paid at double time. You will also receive a phone, laptop, and tool of trade vehicle. Komatsu uniforms will be provided as well. 
Willing to consider heavy road ... Click here to view more detail / apply for Field Service Technician ? Lube Truck (Mechanic)

About Aline Service
At Aline Service, we aspire to be the premier provider of pump services for the plumbing and fire industry in Australia. We are dedicated to delivering exceptional routine maintenance, prompt breakdown services, and reliable repair work. Our 24-hour emergency hotline ensures that our clients receive the support they need, whenever they need it. Our diverse team of skilled technicians is our greatest asset, capable of handling complex, multifaceted jobs with expertise and adaptability. We prioritise continuous training and development to ensure our team remains at the forefront of industry standards. Our commitment to quality, safety, and environmental sustainability drives every aspect of our operations, as we strive to exceed client expectations and build lasting partnerships.
About the Role
The service scheduler is primarily responsible for the end-to-end management of the scheduling of Aline Service maintenance, repair and breakdown work, ensuring efficiency and customer satisfaction. ... Click here to view more detail / apply for Service Scheduler

25th October,
Florence Nightingale Agency provides care and support to people in need.  Our clients live with a wide range of challenges through to achieving amazing accomplishments!  Sometimes they need supports because they are unwell, recovering from an injury or would like support to go out into the community.  Sometimes they need a companion or 'their person' to help them live their life and achieve their goals! Supports may include personal cares, home help, meal preparation and community support. If you:

are a support worker with home-based / community / disability support experience
have your own car and full driver licence,
and want to give back / care for others then please apply.

Please apply with your CV. We look forward to hearing from you!
... Click here to view more detail / apply for Support workers wanted in Ashburton

Job Description:
Join an organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!
At St Vincent?s Private Hospital Melbourne, our experienced team of clinical professionals, care givers and support staff are equipped to provide the highest level of therapeutic, medical and surgical services. We work together to ensure patient safety, well-being and recovery. We are a not-for-profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.
The Services available in our new private hospital will include orthopaedic, obstetrics, cardiology, ear nose and throat, plastic and reconstructive surgery, urology, gynaecology, general surgery, vascular, rehabilitation and oncology/infusions.  Facilities will include operating theatres, a day procedure unit, oncology/infusion unit, a cardiac catheter laboratory and a rehabilitation gymnasium. 
ABOUT YOUR NEW ROLE:
Reporting directly to the Nurse Unit Manager, this exciting opportunity is now available for Registered Nurses ... Click here to view more detail / apply for Registered Nurse ? Anaesthetics and Post Anaesthetic Care Unit

Steamatic is Australia’s longest established and largest restoration Company with over 35 locations throughout Australia and growing each year. We have available work Nationwide in Metropolitan and Regional areas.

We are now looking to recruit Customer Service – Team Leader to join and work with our dedicated service team on a full-time and permanent basis.

Purpose of the Role
Responsible for the overseeing performance and coordinating the day-to-day activities and output of the National Customer Success team.
Managing workload allocations, staffing and resourcing requirements, team training and development, performance management (together with the Project Operations Coordinator), KPI / Scorecard performance, compliance, and delivery.
Accountable for championing the customer agenda and customer culture within their respective locations and effectively leading their team to continuously improve business and customer outcomes.

This role serves as a senior point of contact with technical claims management expertise and excellence in customer experience.

KEY RESULT AREA includes but are not limited to:

Leadership / Performance
Lead, inspire and coach the extended team to ensure the continual growth of the business.
Consistent growth training of the entire team.
Leading the team with a strong outlook whilst displaying the qualities they should aspire to possess.
Coach and manage KPI’s, team and individual performance, delivering results, driving claim completion, profitability and overall accountability in their role.

Customer
Lead the Customer Success team members to create customer connections that are based on core principles of efficiency, proactive engagement, considerate, quality and success. Ensure service delivery that is consistent yet personalised by considering the customers personal circumstances, or vulnerabilities.
Influence the design, development and execution of end-to-end customer success and claims management frameworks to optimise outcomes and connections with customers.

People
Achieve operational excellence and high-performance culture through creating a culture of engaged people who are fully committed to the vision and values of Steamatic and Customer Success.
Be responsible for creating connection with the team to exceed Customer Success objectives and those of the overall Steamatic Group

Stakeholders
Ensure familiarity with customer procedures and expected outcomes, and completion through diligent actioning of requests, and prioritisation as needed to ensure key KPI’s are met and exceeded.
Able to engage with insurance claims management administration staff in a highly personal and professional manner, demonstrating Johns Lyng dedication to ‘Best in Class’ service.

Reporting / Oversight
Continual review of all teams ensuring ROI, utilisation, resourcing and KPI performance to deliver strong customer success and profitable growth outcomes.
Ensure regular Client Updates are provided and all Insurers / Adjusters / Brokers / Managers etc are updated and content.

Sales Research and Support
Analyse the needs of the customers and identify the areas where the services can be improved.
Contribute to the total effectiveness of the respective business, communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member.

Health & Safety
Promote, maintain, and drive the successful execution of all OH&S standards, practices, and systems.
Be relentless in challenging yourself and every member of the team to ensure safe working conditions in every instance and compliance to all legal mandates.
Ensure you are always kept up to date with the most recent WHS policies and that all company HS&E policies are adhered to by all workplace participants, contractors and suppliers.

QUALIFICATIONS & PRE-REQUISITES
Relevant industry background and experience essential min 3 years.
Previous experience Senior Claims / Customer Service role.
IT savvy competent in the use various business systems and tools including MS office suite.
High level EQ & IQ.
Must be available to travel and perform duties outside of normal business hours as position reasonably requires and during events and catastrophes.
Must hold a full current driver’s licence at all times.
Must provide clear National Police check results as required.
May be required to hold current WWCC.
Must hold or complete required IICRC and other training as deemed necessary for the role

If you meet the above criteria and would like to be considered for this position, please apply now!

Salary: Guaranteed minimum annual earnings of $76,284

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.
Opportunity
Normet is seeking an experienced Workshop Mechanics to join our supportive and friendly team in Sydney. As one of our Workshop Mechanics / Service Technicians, you will play a vital role in commissioning, servicing, and repairing Normets underground machines.
What we offer

Permanent full-time position, offering job security
Work between 48 - 55 hours per week, Monday to Friday
Competitive hourly rate of $60 per hour, flat rate for all hours worked, plus 11.5% super
Workshop based role with the opportunity to progress to a Field Service Technician position
Opportunity to work with BEVs and cutting-edge mining technology
Access to local
... Click here to view more detail / apply for Service Technician

Receptionist / Office Administrator


Central CBD Location| $65,000 - $70,000 Super
Front Desk Reception & assist in office operations / travel booking / events
Strong admin & communication skills required Full working Rights


Looking for an entry level Administrator who is very proactive and has strong communication skills looking for more of a challenge & progression!
Based in Sydney CBD, this established technology company is looking for a Receptionist/Office Administrator to join their close knit team supporting the office operations and working closely with the EAs and Events team.
BENEFITS


Company Bonus scheme
Excellent progression opportunities and training opportunities to move into other areas within the business (For example IT, Events, Accounts, Marketing)
Regular social events and team activities
Birthday Leave
Discounted Gym Memberships
Office in central Sydney


... Click here to view more detail / apply for Receptionist / Office Administrator

Join a global employee-first organisation supporting with customer service operations
The Company: 
Our client, a global leader based in Germany, specialises in innovative water filtration solutions across the ANZ region. They offer a diverse range of products, including pitchers, bottles, and under-sink systems, ensuring superior water quality through proprietary filtration technology. The company is widely accessible in Australia through various retail outlets and online platforms, prioritising first-class customer service backed by decades of expertise.
The Role:


Addressing customer inquiries and maintaining accurate CRM records
Managing system interface issues and overseeing product returns
Collaborating with cross-functional teams to ensure seamless operations
Handling the entire order process, including communicating changes to purchase orders
Coordinating with a 3PL warehouse to ensure order consistency and meet service level agreements (SLAs)
Managing e-Commerce orders in the Sage system
Engaging actively with customers and consumers via phone in
... Click here to view more detail / apply for Customer Service & Order Fulfillment Specialist

04th October,
Patterson Cheney is expanding our truck division, and we now have an excellent opportunity at Patterson Cheney Isuzu Trucks in Keysborough for a highly motivated individual to join our Service Department team.    Patterson Cheney Isuzu Trucks, achieving Dealer of Excellence    About the role:  Reporting to the Service Manager, you will be responsible for the following:

Provide outstanding customer care and be the vital link between the customers and the workshop
Scheduling customer service repair orders, obtaining a clear brief from the customer as to any issues
Inform and consult on vehicle servicing, keeping the customer current at every stage and answering any questions or queries they may have.
Preparing invoices and closing allocated repairs
Provide the best advice on our products and services to our customers.
Be a team player, liaising with technicians/workshop control about vehicle statuses

... Click here to view more detail / apply for Dealership Truck Service Advisor

East Melbourne, VIC, AU,







Permanent











IXOM plays a vital part in the lives of tens of millions of people every day. Were the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive. Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).  We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia.  About your role




... Click here to view more detail / apply for Customer Service Representative

04th October,
Join our team at Patterson Cheney Trucks, recognised as the Isuzu Trucks Dealer of Excellence and AIA Automotive Employer of the Year for /.    Due to an internal promotion, we seek a dedicated, experienced individual to fill the Truck Dealership Assistant Service Manager position.    About the Role: As the Truck Dealership Assistant Service Manager, you will play a vital role in supporting the Service Manager and ensuring the smooth operations of our service department. Key responsibilities include:

Overseeing day-to-day service operations
Upholding Patterson Cheney's exceptional service standards
Identifying opportunities for continuous improvement
Ensuring customer satisfaction and maximising sales
Collaborating with the parts department
Handling customer inquiries and complaints with professionalism
Maintaining accurate service records
Implementing and maintaining department policies and procedures
Staying informed on industry trends in truck maintenance and repair
  
About
... Click here to view more detail / apply for Dealership Truck Assistant Service Manager

04th October,
Mercedes-Benz Waverley, situated in the southeastern suburbs of Melbourne, offers a great opportunity for a qualified Service Technician.    We are one of Australia's largest privately owned automotive businesses. In our state-of-the-art facility, we work with an exciting, innovative luxury brand.    You will report to the Workshop Manager. Our well-organised workshop prides itself on providing exceptional customer service.    As a member of our professional, friendly, and customer-focused team, you will be responsible for all general repairs and service work on luxury vehicles.    Who are we looking for?

Dealership experience qualified technicians will be highly regarded
Ideally, experience working on luxury vehicles
Performing mechanical repair
Experience with accurately completing Job Cards.
Carrying out quality inspections when required
Team player, working with a highly professional dealership
  
On Offer:  


Due to the varying level of

... Click here to view more detail / apply for Automotive Service Technician

Discover your exciting and rewarding career with US!
Engaging, positive, inclusive and caring culture
Permanent Full-time Position (Week days)
Lower Templestowe Vic
$80,000 AUD to $90,000 AUD annual base salary plus superannuation

Menarock LIFE Aged Care Services is one of Australia's most trusted and respected providers of residential aged care. With 12 facilities located across Victoria, Tasmania and Southern New South Wales, Menarock LIFE's vision is to provide excellent care and quality lifestyle for our residents by creating an environment of continuous improvement whilst ensuring our team of highly skilled and engaged staff are well supported with ongoing development opportunities and empowered leadership.

Seeking a highly motivated, energetic, enthusiastic and positive administrative management specialist with a 'can do' attitude and advanced computer literacy to be the friendly and welcoming face of our home.

About the role:
The Administration Manager Emmavale position is responsible for planning, organising, directing, controlling and coordinating the overall administration of the Lower Templestowe Residential Aged Care Facility (Emmavale). The Emmavale portfolio includes financial, payroll, Workcover, return to work, rostering, human resources, client services/occupancy and general residential administration activities.

The position provides high-quality administration service and a supportive reception function at the facility to support staff, residents, resident family members and other visitors to the site.

A key position outcome is to maintain high-quality systems, policies and procedures which are effective, efficient, and practical and are consistent with the strategic direction of Emmavale.

In addition, the incumbent may be required to undertake duties at other sites on a temporary relief basis as required and / or undertake relevant projects under the direction of the Residential Manager or Group Manager Operations.

The position may require the incumbent to travel to facilities within the Menarock Group to deliver upon the position outcomes.

About you:
Training / Qualifications
Tertiary qualifications in business administration management or related discipline (Masters level is strongly preferred).

Essential Skills and Experience
At least two years’ experience in a business administration management role with demonstrated broad knowledge of various administration activities including finance, payroll, RTW, WHS and rostering (essential to be within a residential aged care facility)
Demonstrated knowledge and experience in OHS, and Injury Management/ Return to Work including the ability to implement, maintain and monitor relevant systems.
Demonstrated knowledge of and skills in relevant legislation.
Demonstrated high level research and analytical skills.
Demonstrated ability to manage multiple tasks and to meet stringent timeframes in a complex and fast paced environment.
Excellent leadership skills with the ability to influence and provide guidance to key stakeholders at all levels of the organisation.
Excellent interpersonal and communication skills,
High level administration and customer service skills.
Strong attention to detail.
Knowledge and experience in Accounting, Payroll and Microsoft Office Packages with a high level of competency.

Personal Attributes
Ability to provide advice, develop options, problem solve, analyse risks, make decisions, solve problems.
Ability to work independently with minimal supervision and as part of a team.
Ability to develop and foster positive working relationships.
Ability to take initiative and drive for results.
Takes pride in delivering a high standard of work.
Self-motivated and keen to learn and develop professionally.
Flexible attitude and a hands on approach

Why join the Menarock Family?
Working with an engaged, energetic and positive team of staff and volunteers
Working in a trusted, values based and inclusive culture focused on quality of care, safety and growth
Ongoing learning and development opportunities
Real career pathways to advance within the company
If you are ready for the next step in your career where you are empowered to make a positive difference in the lives of our residents we would love to hear from you. Please submit your current resume and a one page cover letter clearly outlining how you meet the position requirements.

Application closing date: 22 November 2024

An NDIS Check and COVID triple vaccination are conditions of employment.

Menarock LIFE is an equal opportunity employer and proudly embraces a culture of diversity, inclusion and equity.

Why join us at SCC?
We have a long history of providing exceptional care that empowers older people to live a full life.  As a not-for-profit aged care provider, were able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this.  When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.
The Roles - we are currently recruiting for two full-time opportunities reporting into the Head of Retirement Living & Home Care.  We are excited to explore applications from applicants that have proven experience in running a business, or business unit or from a property management background from the Aged Care sector.

Area Manager for Central Coast based in Bateau Bay and Caves Beach.
Area Manager for North Coast based in either
... Click here to view more detail / apply for Area Manager ? Retirement Living and Home Care

About Mobile Expert: Mobile Expert is a prominent phone repair and accessories retailer, established in 2013. With a network of over 40 locations across Australia, we specialize in providing rapid, reliable, and high-quality mobile device solutions. Our dynamic and growing team is dedicated to maintaining excellence in service and staying ahead of technological advancements.

Job Title: ICT Support Technician

Location: Mobile Expert, Kellyville, NSW

Role Overview: We are looking for a skilled ICT Support Technician with a strong focus on mobile technology to join our team. This position demands a tech-savvy professional who is adept at diagnosing and resolving mobile device issues, enhancing system functionalities, and ensuring customer satisfaction through effective technical support.

Key Responsibilities:
• Diagnose and resolve technical issues across a variety of devices, including smartphones, tablets, laptops, and desktop computers.
• Assess and specify hardware and software solutions tailored to the needs of each device repair and customer requirement.
• Respond quickly to inquiries regarding device malfunctions and provide clear, effective solutions.
• Install, configure, and update software across different platforms, ensuring optimal device functionality.
• Customize software settings and adapt device configurations to enhance user interaction and operational efficiency.
• Conduct regular maintenance checks to ensure that all devices are running at peak efficiency.
• Implement network setups and configurations for smartphones and computing devices, ensuring connectivity and security.
• Repair or replace damaged hardware components for a wide range of devices, focusing on quick turnaround times without compromising quality.
• Stay updated with the latest developments in mobile and computer technology to guide and educate customers on device management and new features.

Personal Attributes:
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication skills with the ability to convey technical concepts to non-technical users.
• Proactive and customer-oriented, with a strong focus on delivering high-quality service.
• Flexible and adaptable, capable of working in a fast-paced environment.
• Passionate about technology, especially mobile devices, with a continuous desire to learn and grow.

Salary: $70,000 - $80,000 + Superannuation

Type: Full-time, 38 hours per week

Qualifications:
• Minimum 2 years of experience in ICT support, preferably in mobile device servicing.
• AQF Associate Degree, Advanced Diploma, or Diploma in Information a related field.

How to Apply: If you are enthusiastic about joining a leading team in mobile technology and feel you meet the criteria, please apply by submitting your resume and a cover letter outlining your qualifications and experience. We are excited to hear from innovative candidates ready to contribute to our company's success.

Castle Hill onsite parking available
Great team and growing business
Fulltime and permanent

This is a brilliant opportunity to work in a busy, fast paced and growing organisation. As a market leader in their field, this organisation now needs an enthusiastic and experienced professional to join their Internal Sales/ Customer Service team.
Your duties and responsibilities will include:

Dealing with customer order enquiries including walk-in customers
Answering incoming calls, emails, and website enquiries
Accurate and timely processing of orders
Regularly checking website and eBay enquiries and orders
Entering quotes into SAP, and following up on quotes
Update the CRM with customer contact details
Booking customer appointments for Sales Representatives
Processing payments and liaise with warehouse for stock requirements
Support the Sales team with any required administrative tasks

Key skills and attributes
... Click here to view more detail / apply for Customer Service/Administration ? Junior star!

The role
Our customers never expect to have an accident. Your role is to provide stress relief and peace of mind to our customers when they need us most. You will work with repairers and customers, communicate the progress of repairs and make decisions to get the car back on the road.
Accountabilities

Manage a portfolio of customer claims to completion
Be proactive, identify issues, remove blockers and above all make decisions to get customers repairs completed on time the first time
Be a part of a team, support your team members and add to a vibrant work environment
Be responsible for your actions, have an open mind and willing to learn

What experience youll bring

You are curious to learn
Good customer service skills via phone and email
You like helping customers and resolving issues

... Click here to view more detail / apply for Customer Service Officer

$42 - $ per hour Super, depending on experience| 35hours per week
Local Government | Hybrid ? Picton WFH
ASAP Start | Estimated 3month assignment, potential to extend
  
   
About the Company
Join Local Government located in the South Western outskirts of Sydney, at the foothills of the Southern Highlands and surrounded by spectacular natural beauty and rural pastures
   
About the Role
They are currently seeking a Business Support Officer to join the team in Picton, with flexibility to work remotely from home.  This is an estimated 3-month temporary assignment, with a potential to extend.
Working within the Councils Development Service Division, you will be required to provide a wide range of business and administrative support to achieve organisational objectives. You will be required to process Development Applications, construction Certificates, Occupation Certificates, Complying Building Certificates and ... Click here to view more detail / apply for Business Support Officer ? Development Services | Local Government

Carrington Community Care is Growing
Care Worker - Domestic Support - Experience not essential
Care Worker - Personal and Respite Care - Certificate III or IV Qualification

Be employed in a role where you really do make a difference to an older person's life
Work in your local Macarthur and Wollondilly areas
Become a valued worker in the fastest growing employment sector in Australia
School Hours Friendly
Immediate start

Carrington is seeking Home Care employees to join our busy team providing in-home care to older people in the Greater Macarthur and Wollondilly areas.
To be successful in these roles, you will be a highly motivated, reliable and compassionate individual who will bring your experience and skills to support older people to live independently in their own homes.
You will be providing support with:

Domestic tasks such
... Click here to view more detail / apply for Home Care Employee

About the role: 
Join this values-drive Not for Profit as a Service Desk Analyst and play a vital role in enhancing mental health and wellbeing through effective ICT support! This dynamic position involves diagnosing technical issues, building stakeholder relationships, and contributing to a vibrant, values-driven community. If you?re passionate about making a difference and have a strong IT background, we want to hear from you!
Responsibilities:


Provide timely and effective customer service via the ICT Service Helpdesk.
Diagnose and resolve technical issues, maintaining clear documentation and communication.
Manage Active Directory accounts and oversee hardware/software troubleshooting.
Develop and maintain the IT knowledge base and support staff training.
Collaborate with stakeholders to ensure alignment with operational goals and service delivery.
Skills Required:


Qualifications: Certificate IV or higher in Information Systems, IT, or a related field; relevant certifications are desirable.
Experience:
... Click here to view more detail / apply for Service Desk Analyst

Posted: 03/10/


04/11/

Job Type: Permanent - Full Time

Location: NSW - South Granville

Job Category: Asset Management Services (AMS)



Full-time, permanent
Based in South Granville with ad-hoc travel to site
Join an industry leader who is supporting Australia move towards a cleaner energy future
Establish CPP's maintenance service team in NSW


Job Description

Who are Consolidated Power Projects (CPP)? 
As a member of the Quanta Services Group, a Fortune 300 company, Consolidated Power Projects Australia (CPP) stands as a leader in high-voltage power solutions. We specialise in the renewable energy sector, excelling in the design, construction, commissioning, and maintenance of high-voltage infrastructure, including transmission substations, wind farms, solar farms, and battery storage systems. With over 650 employees and offices in Adelaide,

... Click here to view more detail / apply for Service Manager

 

The Senior Manager NTSU (National Technical Support Unit) is accountable for the delivery of the NTSU strategy, in line with the Charter and responsible for leading the National Training Group on behalf of the Roadside Assistance Strategic Operations (RASO) Group. RASO is a group of all the national motoring clubs around Australia eg. RACV, NRMA, RACQ, RAA.  

 

The position reports into the NRMA and demands a high level of strategic, commercial and people leadership skills, as well as influencing capability, attention to detail and a desire to drive continuous improvement through research and development programs.  

Within this context, the Senior Manager NTSU will manage a team of three, foster strong relationship across market leading vehicle OEM’s and other key bodies across the Automotive Industry, with a mandate to ensure that Roadside Patrols and Towing have access to the latest technical information. 
 

What You'll Bring 

• Leadership, ability to coach/mentor and develop, lead multiple insource/outsource teams, manage performance and achieve goals. Training experience beneficial but not essential 
• Pragmatic in approach to activity and delivers real world solutions 
• Tertiary qualifications in management, business, finance or a related discipline 
• Resilient by nature and ability to effectively lead through a transformational landscape  
• Extensive experience in senior management within a customer service environment 
• Business/commercial acumen combined with highly developed financial and business skills 
• Exceptional and accurate data analytical skills combined with the ability to think strategically 
• Excellent interpersonal skills to work with executives, resolve differences and facilitate decision making 
• A strategic thinker, with high level communication skills 

 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

  

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

  

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

 

04th October,
If you are eager to broaden your opportunities or are looking for a change within the industry, become part of a company that contributes to communities, invests in your development, and supports your career growth. About You:

Passion for working with children.
Positive attitude and strong work ethic.
Team player with excellent communication skills.
Looking to take the next step in your career.
Ready to deliver engaging programs and inspire children to learn, explore and play.
About the Role:


Extensive training and supportive environment.
Support local families by providing quality before and after school care and Holiday Programs for their child.
Deliver engaging programs alongside your team.
Build on your management skills and step up as Coordinator as required.
Assist the Coordinator with the weekly administration tasks.
Create positive relationships within

... Click here to view more detail / apply for Before & After School Care Assistant Coordinator ? Bundoora Primary School