The role
Our customers never expect to have an accident. Your role is to provide stress relief and peace of mind to our customers when they need us most. You will work with repairers and customers, communicate the progress of repairs and make decisions to get the car back on the road.
Accountabilities
Manage a portfolio of customer claims to completion
Be proactive, identify issues, remove blockers and above all make decisions to get customers repairs completed on time the first time
Be a part of a team, support your team members and add to a vibrant work environment
Be responsible for your actions, have an open mind and willing to learn
What experience youll bring
You are curious to learn
Good customer service skills via phone and email
You like helping customers and resolving issues
... Click here to view more detail / apply for Customer Service Officer
Our customers never expect to have an accident. Your role is to provide stress relief and peace of mind to our customers when they need us most. You will work with repairers and customers, communicate the progress of repairs and make decisions to get the car back on the road.
Accountabilities
Manage a portfolio of customer claims to completion
Be proactive, identify issues, remove blockers and above all make decisions to get customers repairs completed on time the first time
Be a part of a team, support your team members and add to a vibrant work environment
Be responsible for your actions, have an open mind and willing to learn
What experience youll bring
You are curious to learn
Good customer service skills via phone and email
You like helping customers and resolving issues
... Click here to view more detail / apply for Customer Service Officer
