Total 12 research officer job vacancies in Customer Service category in Australia

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.  This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community. About the Role The purpose of this role to respond to general customer inquiries and provide timely and accurate information and assistance to clients and staff to facilitate efficient service delivery within the dynamic environment of the Transit Care Hub and Interim Admissions Centre. Find out about the role in more detail and how to apply in the attached Role Description. Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day. We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. You can find out more about why it's so great to work at Metro South here: www.metrosouth.health.qld.gov.au/join-our-team.

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Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Lismore.   Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension  About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.   The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.   You will be provided with 12 weeks of intensive training to equip you to undertake your new role.   About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.     What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems.  About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM)  Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks  Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.

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Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Frankston. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in FrankstonAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

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Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Port Macquarie.   Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension  About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.   The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.   You will be provided with 12 weeks of intensive training to equip you to undertake your new role.   About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.     What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems.  About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM)  Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks  Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.Applications close Friday 20th October 2023.

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Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Participant Support Officer for the office in Dubbo.   Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension  About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.   The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.   You will be provided with 12 weeks of intensive training to equip you to undertake your new role.   About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.     What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems.  About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM)  Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks  Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resumeApplications close Friday 20th October 2023.

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Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.About the roleWe are looking for a Logistics Support Officer to join the growing team on a Permanent, Full-time  basis. Ours is a branch that is growing, with big plans for our future! In readying ourselves for this growth, we are developing our team. If you have strong aspirations to succeed in this role right now, then we want to hear from you. Are you the person with passion and personality that’s ready to join us?As an Elders Support Officer Logistics, you will provide logistics and exceptional customer service support to the Branch Rural Products team and Elders customers. Apart from offering a complete delivery service for the Roseworthy branch, you will be a team player, ready to jump in and support branch operations where required. Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.ResponsibilitiesAs a Support Officer Logistics you will:Ensuring the upkeep and organisation of the warehouse, store, and yard.Handling the picking, packing, and coordination of customer orders for timely delivery.Safely managing the storage, handling, receiving, and dispatching of stock.Contributing to the secure storage of rural products, in accordance with Agsafe accreditation.Assisting with stocktaking and other rural products support activities as required.Performing rural product sales in branch.About youTo succeed at Elders, you will have; Are self-motivated, have strong teamwork skills, and demonstrate a keen attention to detail.Have demonstrated high-quality written and verbal communication and customer service skills, along with basic computer skills. Basic knowledge of general merchandise products (beneficial) and safe storage & handling practices. Possess a Drivers Licence (essential)Possess a Medium Rigid Truck Licence (preferred but not essential)Possess a Forklift Licence (desired)About EldersElders is proud to be the last Australian-listed major agribusiness. The most trusted agribusiness brand in Australia. We’re part of the landscape, part of the local communities, part of Australia’s history and we are entrenched in Australian agriculture.The brand is more than a company, more than a logo - it’s part of Australia. And, with an authentic drive to create a sustainable future for farming and the farmers of Australia, Elders is... for Australian agriculture.We are now looking for the next generation to be part…

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This is a full-time permanent position. Connecting people to deliver services to our community. At the City of PAE, we work Better Together to deliver meaningful outcomes, we Grow & Improve our work every day, to ensure we Make a Difference for our community. Our organisational values underpin our constructive culture. We are supportive, we take on challenges, seize opportunities, build great relationships and we are proud of what we deliver for our community. We are connected! The City of PAE is committed to ensuring our employees represent the diversity of the community we serve. Diversity at the City of PAE means a workplace where individuals are recognised, respected, and engaged in ways that develop and harness everyone’s strengths. We provide excellent working conditions with job security, flexible working arrangements and support for professional development. This role provides a great opportunity for a talented and team-focused individual to take on a diverse role in a highly successful team.  Are you an early starter, can you multi-task, Are you tired of blending into the crowd and have a passion for fashion that screams 'safety first'? If so, look no further, join our team as an operational superstar and rock high-vis clothing like never before!  Key responsibilities of the position include: Undertakes a range of operational and administrative functions that enables the safe delivery of maintenance & projects in alignment with legislative compliance Responsible for ensuring safety products, equipment and essential stock are readily available for the delivery of all work programs Daily maintenance of an Inventory Control Data Base Warehouse Maintenance  Conduct yearly and cyclic stocktake Provide waste management services for all depots The successful applicant will have: Experience in a Stores / Warehouse environment is essential Experience with stocktake and stock-level reconciliations is desirable Current Fork Lift license or the ability to obtain one is essential Current Front End Loader licence or ability to obtain one is essential More information can be found in the Position Description located below. This is a Level 3 position which has a current salary range of $83,342 - $89,629 (plus Super). Confidential enquiries can be directed to Sue Barry, Senior Operational Support Officer on 8405 6639. To apply, simply complete the application process by clicking the ‘Apply’ button and attach your cover letter and resume.  Applications close 5pm on Sunday 21 January. The City of PAE values diversity and inclusion and we encourage Aboriginal & Torres Strait Islander peoples, women, people living with disability, young people, LGBTIQ people and people from culturally and linguistically diverse backgrounds to apply. We are committed to providing an accessible and inclusive workplace.  We welcome a discussion around any workplace adjustments you may require. #bettertogether #growandimprove #makeadifference Benefits of Working at PAE Position Description -…

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About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Part of the CSR family, our Interior Systems Business Unit comprises of Gyprock, Martini, Himmel & Potter. We manufacture and market a full range of products for residential and commercial applications and are the industry leader when providing full suite of interior lining solutions across the building industry. THE ROLE CSR have an exciting opportunity for a Customer Service Officer to join our team in in our Coopers Plains – QLD office! You will play an essential role in representing our business! Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time! If you are seeking an innovative industry, with engaging customer experiences and a sense of accomplishment … this is the role for you. A typical day looks like: Managing the customer order inbox and providing excellent customer service by phone and email Processing sales orders promptly and accurately Handling inbound customer enquiries, providing product information and technical support Following up on stock Confirming the delivery requirements Maintaining orders and keeping the customers updated and informed Understand and comply with Chain of Responsibility laws for configuration of orders and transport. Other general administration as required Hours of work Monday to Friday, rotating shifts as per follow: 06:00am – 02:00pm 08:00am – 04:00pm You will have the following: Have high energy and enthusiasm with exceptional communication skills. Be passionate about customer service with suitable experience to match. Strong attention to detail with accurate data entry skills, SAP experience desirable WHAT'S ON OFFER Attractive Salary 12% Super Benefits Overtime available Access to CSR's amazing employee benefits & discounts. Work with an established team that is friendly and supportive! Training and career progression provided. If this sounds like the next step in your career and you want to be part of an organisation that fosters a friendly work environment, whilst providing you with personal and career development – then apply now! For more information on us, please visit our website at www.csr.com.au At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive. We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences, and abilities.

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Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Warrnambool. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in WarrnamboolAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

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About AGA:AGA, proudly part of the IntoWork Group Australia, a national provider of Employment, Skills & Support services.For over 40 years AGA has delivered a wide range of employment and training solutions to our industry partners. As a Group Training Organisation (GTO) and Registered Training Organisation (RTO), AGA works across many industries and vocations as a specialist provider of apprenticeship and traineeship services. AGA offers a complete apprenticeship service to both the apprentice/trainee and the employer.About the role:AGA is currently seeking a GTO Field Operation Support Officer to join the Administration team, based at the Deer Park office. The successful candidate will report to the GTO Administration Team Leader, and will be primarily responsible in providing support to the GTO Field Officers. The Field Operation Support Officer will complete data entry, apprentice record management, filling and ordering of equipment as requested by Field Officers.This full-time position involves various administrative tasks within the role, contributing to essential administrative functions while upholding the utmost confidentiality and privacy of client data and records. About you:Excellent written and verbal communication skillsComputer literate, high level computer skills and broad experience across a number of applicationsAbility to work with a range of people and to respond to inquiries promptlyStrong attention to detailStrong time management and organisational skillsPrevious administration experience required Understanding of Group Training desired, not essentialUnderstanding and demonstration of a proactive approach to safety within their workplaceApplicants must be eligible to work in Australia. Current Working with Children and National Police Checks are required and can be arranged for the suitable applicant.What you will do:Maintain and manage database, ensuring entries are accurate and up to date.Liaise with Field Officers supporting by preparing documentation, data entry, maintaining apprentice/trainee files.Run regular reports for the GTO Administration Team Leader in relation to unplaced apprentices, unsuccessful completions and assist in the compilation of monthly data related to GTO and Field Officer performance.Field queries from apprentices, host employers and other stakeholders, providing accurate and helpful information on AGA’s employment and training services.Ordering Personal Protective Equipment for all apprentices in their region and arrange delivery or pick up for apprentices.Coordinate the onboarding and inductions for apprentices and trainees.Ensure safe office work practices are carried out within their workplace.Provide such other administrative services to the GTO as requested from time to time by the GTO Administration Team Leader and/or GTO Manager. Totally excited about this role like we are? What are you waiting for? Sprint towards the 'Apply' button and join our squad today! At AGA, everyone's got a fair shot! We're all about equal opportunities. Come be a part of our team!

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Do you have a passion for drones? Have you worked in retail or operations and want a change? Do you have a great eye for detail and a great team player? Click now for an exciting opportunity with great perks! GROUND SUPPORT OPERATOR ... Do you have a passion for drones? Have you worked in retail or operations and want a change? Do you have a great eye for detail and a great team player? Click now for an exciting opportunity with great perks! GROUND SUPPORT OPERATOR Our client is looking for individuals with unique, diverse talents and a passionate drive to join their drone delivery service team and take on the role as Ground Support Operator based in Ringwood and across VIC. Description: The Ground Support Operator works autonomously to help deploy drones on a daily basis, ensuring all packages are loaded on the drone aircraft as well as maintaining and packing down the nest in a way that ensures high degree of safety and efficiency. Main Responsibilities: The GSO is primarily responsible for pre-flight inspections and daily set up. Pack and load packages to aircraft Maintaining the nest site and ensuring that any equipment requiring replenishment are ordered. Identify aircrafts that require maintenance action Report any unsafe or unusual occurrences to the operations manager About You: The ideal candidate will need to have an excellent work ethic, with a positive attitude and high attention to detail, ready to take on any given task. Must have Australian Driving license Must be a able to work autonomously as well in a team environment Strong problem solver and physically fit to complete heavy duties Able to work outdoors when required Able to work weekends!

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YOUR OPPORTUNITYWe are looking for an enthusiastic Customer Service Officer to support our Customer First philosophy based in Port Hedland, WA. This role is critical within our broader Customer Service Excellence Team.Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responsible for providing exceptional counter sales requirements to meet internal and external customer needs. Responding to sales queries, quoting customers, liaising with other locations and departments to source products to meet our customer needs. No day will ever be the same!We have a learning and development program for the right candidate so you will be set up to succeed from the beginning!Your key responsibilities include, but not limited to:Managing sales enquiries within our branch, over the phone, over the counter and via emailBuild engaging relationships with our customers and internal stakeholdersProcess customer quotes, orders and manage the end-to-end customer relationshipAttend to branch administrative requirements; reconciling daily banking, preparation of test certificates, filing and archivingProviding product-based and technical information to ensure the customer considers the right product for their applicationEnsure customer requests are actioned in a timely manner within allocated timeframesTake ownership in continuing and cultivating all customer relationshipsAs part of a small team you may be required to assist in other areas of the businessTo be successful, you will have:Sales and customer service experience and the ability to work unsupervised in a small teamExcellent oral and written communication with a proactive approachComprehensive computer experience with the ability to learn internal applicationsStrong time management skills with a solution focused approach to problem solvingBe safety minded and promote all things safety within our branchAbility to focus on completion of allocated tasks and have a high attention to detailCULTURE & BENEFITSA career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including: Great work/life balance working Monday to Friday 8am to 4pmCompetitive salaries and incentivesA range of diversity and well-being initiativesAbility to purchase up to 4 weeks additional annual leaveTeam events, celebrations, and development opportunitiesTeam member discounts on Wesfarmers productsDiscounted offers from over 300 corporate partnersOnsite parking and novated leasing optionsGenerous Wesfarmers annual share plansAttractive parental leave policy and moreEmployee recognition programs and awardsNEXT STEPSIf you meed most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a…

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