Job description
Our client is seeking a talented Windows Support Officer to join their dedicated team to support Windows server infrastructure across NSW.
Responsibilities:
Efficiently respond to and resolve support tickets related to Windows server infrastructure.
Create and maintain accurate and up-to-date support documentation.
Proactively monitor system performance, identify potential issues, and respond to alerts.
Implement and manage monthly patching processes using SCCM.
Work closely with different groups of stakeholders and vendors.
Diagnose and troubleshoot technical problems related to Windows servers and associated infrastructure.
Identify opportunities to enhance support processes and improve overall system efficiency.
Ensure compliance with ITIL best practices for Change, Problem, and Incident Management.
To be successful, much of the following must be highlighted in your CV:
Proven expertise in Windows server administration and associated infrastructure maintenance.
Solid foundation
... Click here to view more detail / apply for Windows System Administrator
