Position Description Reporting to a supportive Accounts Receivable Manager, this role is critical to supporting the business and customers. Your responsibilities will include but not be limited too:
Following up on outstanding debt & overdue payments with customers efficiently and politely
Account reconciliations
Providing high level of customer support to provide a clear understanding of billings and adjustments
Allocating and receipting incoming payments
Updating account information
Clearing back logs and resolving issues that may arise around work flow
Establishing payment plans and arrangements with customers
Maintaining positive relationships with internal and external stakeholders
Additional ad hoc tasks as required
Ideal Candidate The successful applicants will have proven experience in similar Accounts Receivable or Collection role, as well as the following attributes:
Excellent communication skills both written and verbal
Personable nature and ability to build relationships
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