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TAL

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Company Overview

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List of Open Positions

Foundation Team Claims Consultant

Recruiting now for a start date of Monday 13th January 2025. The role of a Claims Consultant is a challenging and rewarding role within the Life Insurance Industry. It requires you to assess and adjudicate on claims made by individuals under their policies who are at their most vulnerable (sick or injured) efficiently, fairly, and honestly. As a part of the role, you will at times interact with a variety of customers, doctors, accountants, lawyers, rehabilitation exp...

Full-time

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Foundation Team Claims Consultant

Recruiting now for a start date of Monday 13th January 2025. The role of a Claims Consultant is a challenging and rewarding role within the Life Insurance Industry. It requires you to assess and adjudicate on claims made by individuals under their policies who are at their most vulnerable (sick or injured) efficiently, fairly, and honestly. As a part of the role, you will at times interact with a variety of customers, doctors, accountants, lawyers, rehabilitation exp...

Full-time

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Office Services - Service Consultant

Office administrative support duties, including handling mail, electronic filing, and indexing. Operates office equipment such as folding machine, photocopier, faxing and scanning. Please note, this role is 100% onsite.Your Primary responsibilities:Open and sorting of daily mail (in and outbound)Scanning and indexing of inbound correspondenceBanking of incoming moneyDelivering and picking up mail from across the b...

Full-time

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Customer Communications Manager

12 month opportunityThis position helps develop and implement multi-channel mandatory communications (cover letters, policy documentation, forms and policy schedules) to keep customers informed about their policy details throughout their lifecycle. The role works with the Customer Correspondence team and business stakeholders (Product, Legal, Compliance etc) to write and implement clear and concise mandatory communications and collateral, ensuring TAL meets our regulatory an...

Full-time

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Claims Policy and Communications Consultant

12-Month Fixed Term ContractAre you ready to help shape the future of insurance? Join us at TAL as a Claims Policy & Communications Consultant, where you’ll play a key role in supporting the transformation of our claims process through best-in-class collateral that ensures compliance with regulatory requirements.In this dynamic 12-month project role, you’ll be responsible for driving the delivery of claims correspondence into our...

Full-time

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Quality Assurance Officer

This position is responsible for supporting Quality Assurance for Claims. You will provide claims administrative support services to other parts of the business within specified guidelines and may be directly supervised.In addition to this the Claims Quality Assurance Officer will provide ongoing file maintenance and administrative support to Quality Assurance Managers, Specialists and Consultants as well as supporting the overall quality assurance process.In this role you will:...

Full-time

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Communications Manager

We have a permanent opportunity available for a Communications Manager to join TAL’s Marketing, Communications and Proposition Development team. This team provides strategic and operational support to TAL's Group Life and Retirement business unit through the design, development, and delivery of B2B and B2B2C activities.As a Communications Manager you will be responsible for the development and implementation of the communications and content strategy for the Group Life...

Full-time

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Claims Consultant-AMP

The Claims Consultant is responsible for the proactive management of a portfolio of life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements. This may include but is not limited to;Adhering to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant l...

Full-time

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Senior Claims Consultant

The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements. A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular c...

Full-time

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Business Analyst

As a Business Analyst within the Claims environment, you will provide strategic business analysis services that are critical to our success. Your primary focus will be to collaborate closely with stakeholders, gaining a deep understanding of our processes, services, and the broader context in which the Claims business operates. In this role, you will be instrumental in driving regulatory and strategic business initiatives within Claims.Key Responsibilities:...

Full-time

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Claims Consultant

About the opportunity Paying claims is the most important thing we do. At TAL our Claims Teams are committed to providing an outstanding claims experience for our customers. TAL’s Claims teams are structured to support the customers of our three key business channels being Retail, Group and Direct. Our people may spend their career at TAL working within one channel or may move across these channels. Within our Group channel, we support...

Full-time

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Head of Sales and Customer Care

As Head of Sales and Customer Care at Lifebroker, you’ll lead, inspire, and develop a high-performing team of sales and customer service consultants, driving exceptional customer satisfaction and performance.You’ll ensure your team embodies our brand values:Know your stuff: Equip teams with the right knowledge and insights to meet customer needs.Keep it real: Be honest, accountable, and transparent in all interactions.

Full-time

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Claims Consultant - Fast Track Claims Team

The Claims Consultant is responsible for the proactive management of a portfolio of life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements. This may include but is not limited to;Adhering to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant l...

Full-time

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Insurance Sales Consultant

Base + Commissions paid monthly. Top Performers on 100k plus!Seeking OUTBOUND call centre sales superstars! Working within the Lifebroker business unit through our General Advice model, we provide the information & comparisons necessary for our customers to make an informed decision to solve their insurance needs.Offering a range of products across 5 of Australia’s top insurers, there’s always something to suit everyone...

Full-time

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Company Summary

TAL