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TAL
TAL
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Company Overview
TAL has not provided any information.
List of Open Positions
Insurance Sales Consultant
Melbourne
Base + Commissions paid monthly. Top Performers on 100k plus!Seeking OUTBOUND call centre sales superstars! Working within the Lifebroker business unit through our General Advice model, we provide the information & comparisons necessary for our customers to make an informed decision to solve their insurance needs.Offering a range of products across 5 of Australia’s top insurers, there’s always something to suit everyone...
Full-time
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Manager, Claims Operational Risk
Sydney
The Manager, Claims Operational Risk will lead delivery of day-to-day operational risk management across claims. The role is responsible for executing the Line 1 risk management framework, including but not limited to, RCSA actions & controls, control assurance & testing, identification and tracking of Incidents, Risk Committee oversight and reporting, along with relevant risk-based reporting & analytics. This role will also be involved in supporting the bu...
Full-time
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Senior Claims Consultant
Melbourne
The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements. A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular c...
Full-time
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Customer Solutions Manager, Claims
Sydney
The Manager, Customer Solutions will lead a dedicated team in delivering critical customer remediation activities. This includes conducting root cause analysis and developing rectification strategies while collaborating closely with key stakeholders to drive the implementation of remediation initiatives. These initiatives, which include identified remediation and operational resilience projects, will be executed in alignment with TAL’s commitment to outstanding customer outcomes and our Custo...
Full-time
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Team Manager
Sydney
This role is pivotal in leading a team of Claims Consultants, Claims Service Consultants, and Officers to deliver an outstanding claims experience, in line with TAL's claims philosophy, procedures, and risk management framework.You will focus on delivering a market-leading customer experience while effectively managing risk and ensuring regulatory compliance. This will be achieved through strong operational discipline, portfolio management, stakeholder engagement, and building capabili...
Full-time
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Foundation Team Claims Consultant
Sydney
Start Date: Monday - 07 October 2024The role of a Claims Consultant is a challenging and rewarding role within the Life Insurance Industry. It requires you to assess and adjudicate on claims made by individuals under their policies who are at their most vulnerable (sick or injured) efficiently, fairly, and honestly. As a part of the role, you will at times interact with a variety of customers, doctors, accountants, lawyers, rehabilitation experts with a goal to make de...
Full-time
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Head of Claims
Sydney
Elevate your career with TAL! We're seeking a visionary leader to steer the strategy and implementation of our claims proposition for Aware Super. In this role, you'll drive continuous improvement, lead a team of claims experts, and ensure our services exceed expectations. You’ll play a pivotal role in delivering excellence, fostering growth, and strengthening our partnerships.Beyond strategy and operations, you’ll be a people-focused leader, inspiring your team and promoting a culture...
Full-time
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Foundation Team Claims Consultant
Sydney
Start Date: Monday - 07 October 2024The role of a Claims Consultant is a challenging and rewarding role within the Life Insurance Industry. It requires you to assess and adjudicate on claims made by individuals under their policies who are at their most vulnerable (sick or injured) efficiently, fairly, and honestly. As a part of the role, you will at times interact with a variety of customers, doctors, accountants, lawyers, rehabilitation experts with a goal to make de...
Full-time
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Talent Acquisition Specialist
Sydney
Reporting to the Talent Acquisition Partner, you will play a key support role function, working closely with the Talent Acquisition Partner in your business areas to gain a deep understanding of client needs and assist in providing strategic recruitment guidance. You’ll also be responsible for managing multiple business areas, helping to ensure a seamless Talent Acquisition process.We’re looking for someone with a positive attitude, who is eager to learn and grow, with a de...
Full-time
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Claims Assistant
Sydney
This role is accountable for handling the process aspects of claims assessing required by Claims Consultants to assess claims. The Claims Assistant will also assess low complexity claims as well as assessing and initiating appropriate support options tailored to the customer’s needs where appropriate.This role is integral to meeting the quality and service standards which ensure the functions are meeting TAL’s Customer and Claims requirements.Ensure compliance with TAL poli...
Full-time
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Technical Specialist
Sydney
The Lead Technical Specialist is responsible for leading the Technical Specialists team in providing technical advice, guidance and support to the Claims team on technical assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and conditions of the policy. A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims Consultants to build their capabi...
Full-time
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Executive Assistant
Melbourne
The role will vary day-to-day but your key responsibilities will include:Manage phone calls and incoming emails/correspondence, redirecting questions and issues where appropriate and/or drafting acknowledgement or responses to email and lettersManage diary, including scheduling meetings, prioritising conflicting needs and ensuring time is appropriately available for critical meetings and issues.Work closely with the GM Claims, to keep them well informed of upcomi...
Full-time
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Bid and Implementation Manager
Sydney
Join TAL’s Group Life and Retirement business unit as a Bid and Implementation Manager. Reporting to the New Partnerships Lead, you will be responsible for driving forward Group Life and Retirement projects, specifically related to the establishment, planning, coordination, and successful delivery of group insurance tenders, large rerates, and implementations.This is a permanent role, working flexibly from the Sydney office.In this role you will: Work closely wi...
Full-time
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Corporate Counsel
Sydney
Join TAL’s in house legal team as Corporate Counsel. Reporting to one of our Heads of Legal, you will be responsible for supporting the TAL business with legal support across a number of areas including life insurance, superannuation, agreements with distribution partners, marketing and advertising, aggregator service providers, regulatory developments and breach reporting.This role is a six month contract, working flexibly from our Sydney office.In this role you will:
Full-time
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Customer Solutions Analyst, Claims
Sydney
The Customer Solutions Analyst, Claims role will support the analysis and end to end delivery of remediations impacting TAL customers as well as internal stakeholders.The role is responsible for analysing customer impact due to a remediation and supporting the broader team in the development and delivery of customer remediation activities, including root cause analysis and rectification strategy.The role will work closely with key stakeholders across the TAL business to support...
Full-time
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Company Summary
TAL