The role will vary day-to-day but your key responsibilities will include:
- Manage phone calls and incoming emails/correspondence, redirecting questions and issues where appropriate and/or drafting acknowledgement or responses to email and letters
- Manage diary, including scheduling meetings, prioritising conflicting needs and ensuring time is appropriately available for critical meetings and issues.
- Work closely with the GM Claims, to keep them well informed of upcoming commitments, following up as appropriate.
- Ensure the GM Claims has relevant and appropriate documentation in advance of meetings and events.
- Review and edit reports, presentations etc. as required.
- Develop content for communications either internally or externally.
- Ensure requests/action items for the GM Claims are proactively followed up and resolved in a timely manner.
- Plan and organise team meetings, events and communications.
- Arrange domestic and international travel plans and itineraries.
- Manage ad hoc requests and/or projects from the GM Claims as required.
- Reporting and expense management.
- Communicate directly, and on behalf of the GM Claims, with the Executive Team and their respective EAs on a range of matters.
- Pro-actively establish and maintain strong working relationships with the Executive Team and Executive Assistants.
- Functional responsibilities for the Executive & Personal Assistants within TAL.
