Elevate your career with TAL! We're seeking a visionary leader to steer the strategy and implementation of our claims proposition for Aware Super. In this role, you'll drive continuous improvement, lead a team of claims experts, and ensure our services exceed expectations. You’ll play a pivotal role in delivering excellence, fostering growth, and strengthening our partnerships.
Beyond strategy and operations, you’ll be a people-focused leader, inspiring your team and promoting a culture of engagement and collaboration. By nurturing talent and empowering your team, you'll ensure they thrive and deliver exceptional results.
Your focus will be on optimising systems and operations while upholding TAL’s reputation for outstanding service. Success means not only meeting but exceeding the expectations of Aware Super and our valued customers.
Key Objectives:
- Deliver service excellence that drives retention and growth.
- Ensure all commitments are fulfilled with high satisfaction.
- Provide strategic advice and oversight to ensure top-tier performance.
- Cultivate a positive, engaged team that is motivated to achieve and exceed goals.
If you’re ready to make a significant impact and lead with excellence, this role is for you!
