The UX / Digital Copywriter is a vital part of our Marketing team, focusing on creating engaging content that elevates the user experience for Montu’s B2C services. As a member of our dynamic and collaborative Brand team, you will work on a range of materials, including eDMs, blogs, website content, editorial pieces, and microcopy. You'll collaborate closely with cross-functional teams to ensure your copy aligns with our brand voice and effectively meets user needs, all while maintaining a meticulous attention to detail.

Copywriting & Messaging:

○ Work with the Copy Director and Head of Brand to provide UX copy support across a range of Montu marketing channels, including Growth, CRM, CRO, PR, Social and Creative.
○ Write and edit clear, concise and persuasive copy for web pages, eDMs, mobile apps and other digital interfaces ensuring consistency with brand voice and guidelines.
○ Deliver messaging strategies and supporting comms across a range of marketing campaigns.
○ Enhance the effectiveness of lifecycle email communications through strategic content development.
○ Craft engaging and concise marketing eDMs, blogs, website content & app microcopy that resonate with the target audience.
○ Review and update support articles and UX copy to provide accurate and user-friendly information.
○ Ensure best practice standards are met and adhered to across all communications and channels.
○ Contribute creative ideas and strategies for campaigns to increase brand awareness and reach a broader audience.

Content Creation:

Writing, editing and maintaining high-quality content for Montu’s portfolio of B2C brands.
○ Conduct in-depth research on the industry to stay informed about trends, regulations, and consumer preferences.
○ Conduct competitive analyses of other brand’s platforms and communication channels.
○ Translate research findings into actionable insights that inform marketing strategies and content.
○ Collaborate with UX designers, product managers and developers to understand user needs and behaviour, incorporating insights into your copy to improve user experience and engagement.

We’re seeking a talented Product Designers with a strong focus on UX research to join our dynamic team. In this role, you’ll work directly with product teams, internal stakeholders, and customers, helping to shape the design direction of both existing and future product areas. Your expertise in research and design practices will be crucial in driving user-centered improvements that resonate with our users.

Day to day:

• Conducting and facilitating UX research activities, including planning, interviews, and thematic analysis.
• Collaborating in design workshops with customers, stakeholders, and product teams to uncover pain points and design meaningful solutions.
• Synthesizing research findings into actionable insights that inform product strategy and UX direction.
• Advocating for user-centric design within the organization and guiding stakeholders on UX improvements.
• Utilising qualitative and quantitative research methodologies to explore customer needs and drive value-driven design.

About You:

• Driven by a deep curiosity to understand customer needs, challenges, and behaviors.
• A critical thinker with the ability to connect research insights to product strategy.
• A creative communicator who can articulate ideas clearly and engage stakeholders with compelling stories.

Are you passionate about creating seamless, intuitive user experiences? Do you thrive in collaborative environments, driving innovation and excellence in design practices? We are seeking a Senior Product Designer with a strong focus on Interaction Design (IxD) to join our dynamic team. In this role, you will work closely with product teams, internal stakeholders, and customers to shape and lead the product design direction across existing and future product areas.

Day to day:

• Interaction Design Leadership: Lead the design and development of interaction models, UI patterns, and prototypes that ensure consistency across desktop, tablet, and mobile platforms.
• Collaborative Design Workshops: Facilitate and lead collaborative design workshops, co-design sessions, and usability tests with customers and stakeholders to align on product vision and user experience.
• Design Systems & Usability: Drive the continuous improvement of our design systems, ensuring usability and accessibility are at the forefront of every design decision.
• Mentorship: Provide guidance and mentorship to other designers, fostering a culture of innovation and continuous learning within the design team.

At DISCO, we strongly believe in the uniqueness of thought, experience and perspective that can only be achieved through having an inclusive and diverse workforce. We strive to continue to make DISCO an incredible place to work by fostering a culture of inclusiveness, diversity, openness and collaboration. We value all different kinds of experience, so even if you feel you don't meet all of the necessary criteria for this position, we encourage you to apply.

What is DISCO?

DISCO is the industry standard for managing, organising and sharing music and other media. We make music and media workflow fast, intuitive and simple, directly connecting people and their work to save time. Today we count UMG, Sony, Warner Music, Netflix, Amazon and Rockstar Games among our customers, and over 250,000 people interact with DISCO each month. Our customers are super passionate about our product.

Location

Remote in Eastern Australia (preferably Sydney, Brisbane or Hobart); Hybrid in Melbourne

The Role

DISCO is looking for a Senior Product Designer to help us build the operating system for the music industry. You’ll join our Platforms team, where you’ll design beautiful flows for our core app experience, create exciting new product capabilities and help manage and centralise our design system. The successful candidate:

• Will have at least 3 years’ experience working as a Product Designer in Australia
• Has demonstrated experience driving great UX outcomes within a cross-functional team alongside Product Managers and Engineers
• Is able to move between different phases of a new feature, from research and discovery through to final UI polish, with ease
• Cares about getting the little details right, but also has a desire to interrogate and understand the drivers and context behind the work they’re doing
• Is a natural team player, and will make valuable contributions to their team as well as the broader Product Design practice at DISCO

Responsibilities

Reporting to our Head of Product, you’ll:

• Collaborate with the product and engineering peers within your cross-functional team to deliver great outcomes for our customers
• Drive the process for design, iteration and polish of the core features that your team is responsible for
• Work with the other designers and frontend engineers at DISCO to standardise and evolve our design system, and ensure its adoption across our product portfolio
• Lead customer research and discovery for your team, helping ensure our customers’ voice is represented during the prioritisation and scoping/design phases of their work
• Proactively identify pain points and rough edges within DISCO’s UX, and work with your colleagues across product and design to plan and execute on a steady stream of improvements
• Provide feedback and critique to your peers in product and design, improving the quality of our work and contributing to how our processes evolve over time
• Help support our agile ways of working by actively contributing to standups, retros and team planning

You should have at least 3 years of experience in the following areas:

• User Research
• UX Design
• UI Design (Figma)
• Product discovery and sense-making
• Group facilitation / Problem solving
• Exposure to Design Systems, including rolling out changes and supporting adoption

Nice to Haves

• Experience with front-end development technologies (either HTML/CSS or React)
• Experience working on a product related the creative industries (ie audio/video/media)

At DISCO, our employees have told us what benefits mean the most to them, and we've listened. So as a DISCO employee, you will work remotely from home (or a co-working space) whilst being supported by a friendly and fun international team. In addition, you will receive:

• A competitive salary in a fast-growing startup
• Four weeks of paid vacation leave per year
• Two weeks of paid sick leave per year
• Paid Parental Leave
• A company laptop
• Monthly internet allowance/reimbursement
• Office set-up allowance
• Annual learning and development allowance
• The ability to work how you want. We’re not heavy on rule books. Everyone is trusted to figure out the best way to work.

To apply for this incredible position, please submit your resume -- a cover letter is optional.

DISCO is an equal-opportunity employer. In addition, we will provide reasonable accommodations for individuals who have disabilities. If you require any reasonable accommodation to participate in the application process, please note this in your cover letter and we will reach out to you.

Please note that we do not accept unsolicited resumes from recruitment agencies.