Title:

Your KBR future – delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. 

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity:

Under broad supervision this position is responsible for the provision of specialist engineering services related to marine/mechanical engineering in the support of the material remediation of the configuration baseline of the ACSSPO.

Responsibilities

• Investigate shortcomings in design, materials and system performance against contract specifications and participate in the development of solutions to resolve the problems.
• Review and comment on engineering changes, including supporting ILS documentation.
• Liaise with multiple stakeholders including ACSSPO staff, LHD ship’s staff, the In-service Support Contractor (Navantia), OEMs and Lloyd’s Register in the course of your duties.
• Participate in the development and conduct of tests and trials to determine system performance against design intent.
• Provide specialist advice in support of the RP team members engaged in multi-disciplinary projects.
• Produce detailed technical reports and associated documentation as required.

Qualifications, Skills and Experience

Essential:

• Degree in electrical engineering.
• 8 years plus experience, preferably in a naval engineering environment.
• Able to work with in the Seaworthiness Management System.
• Qualified to hold a Suitably Qualified and Experienced Personnel (SQEP) delegation

Mandatory Requirements

• Ability to obtain and maintain AGSVA NV1 clearance at minimum

Benefits of KBR

• A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
• Flexible working conditions
• Competitive salary (including annual reviews)
• Paid Parental leave
• Paid Reservist leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Discounted employee stock purchase plans
• Flu shots, skin checks and private health insurance discounts
• Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now! Contact Temara Bassett for a confidential discussion on 07 3721 6261 or email Temara.Bassett@kbr.com.

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

R2074650

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

Our team

Our Unix Services teams support a whole range of organisations; providing IT support across a range of technologies and applications. The team is made up of 60 plus service professionals, and we’re continuously growing.

About the Role

As Senior Systems Engineer - Linux, your role is to manage and maintain the Linux/Unix server environment and to provide proactive and reactive support services. The managed services team(s) are engaged by our customers to maintain the availability and reliability of a their core infrastructure. You will be using Automation tools such as Ansible on a day-to-day basis and may be required to assist customers with Application rollouts via Ansible at times.

In conjunction with the rest of the Managed Services team, you will be accountable for the timely action of customer service requests, within agreed service levels, whilst maintaining accurate and timely updates to technical documentation and ticket notes. You will also be required to operate under the guidelines of defined processes and procedures and are expected to ensure effective and professional communication with all relevant parties.


***To be successful in your application for this role, you must be an Australian Citizen with NV1 Security clearance***

What you’ll do

As Senior Systems Engineer - Linux, you will be responsible for, but not limited to the following:

• Use Ansible to perform day to day activities
• Use & modify existing Ansible playbooks to perform Application rollouts in customer environments
• Meet client SLAs for system availability, uptime and reliability
• Proactively manage and monitor the system environment for continuing business support
• Perform role responsibilities and duties during business hours, with occasional after-hours and on-call as required
• Perform regular Project Services work and work at a Design/Architecture level.

What You’ll Bring

You will bring at least three years’ experience in a complex, corporate, multi-server IT environment. You will have strong knowledge of RedHat Enterprise Linux 7 & 8 or similar flavour of Linux such as Ubuntu, Centos, etc. Along with extensive experience configuring and deploying servers, developing scripts to automate server builds and supporting systems infrastructure (systems, storage, networks, virtualisation platforms etc). You will be comfortable using Ansible in day-to-day operations tasks. Plus, you will have experience with sever security initiatives and have supported Virtual Server Environments.

You will possess exceptional customer, problem-solving and technical documentation skills, and be a team-player. Other skills you possess or technologies that you will have worked with include:

Configuration Management:

• git, GitLab CI/CD
• gitlab runners

Monitoring:

• Check MK
• Prometheus
• Science Logic
• PRTG
• Grafana

Automation / Scripting:

• Ansible
• Python
• Bash
• PowerShell

Software Packaging / Deployment:

• Red Hat Satellite
• Docker / Buildah / Podman container development

Why Datacom?

We have over 6,500 people across our global offices and generate an annual revenue of over NZ $1.2 billion annually. This makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients and Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds to serve those clients. We are local at heart, yet world-class in capability.

If you are ready to make a difference in Australasia's largest homegrown technology company then what are you waiting for? Apply today!

Title:

Your KBR future - delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal - to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity

KBR's Land Domain team is current seeking a Systems Safety Engineer to support our Lethality Program Team in Melbourne. The Lethality Program ensures ADF dismounted combatants, operating as part of a combined arms team, have a range of state of the art lethal and non-lethal systems that will decisively overmatch potential and emerging adversaries. The team is required to acquire and deliver the next generation of munitions and weapon systems to enable the war fighter to conduct their mission effectively.

Responsibilities

As the Systems Safety Engineer, you will be responsible for planning, identifying, documenting, and mitigating hazards that contribute to the project platforms. You will be part of a multi-disciplined engineering team working with various stakeholders including our Prime contractor and the Commonwealth client.

As the ideal candidate you will bring:

• Bachelor of Engineering in Mechanical / Electrical / Systems or a related discipline.
• Demonstrated experience reviewing safety documents and the ability to assess hazards and risks.
• Strong time management, organisational and analytical skills.
• Strong stakeholder engagement, relationship management and communication skills.
• Hold and maintain an active Baseline or NV1 (or above) AGSVA Security Clearance (Essential).
• Hold a relevant safety qualification (Graduate Certification, WHS or similar) (Desired).

This role requires immediate access to ITAR information and a Baseline/NV1 security clearance. Job location is Victoria Barracks in Melbourne.

What we will offer you:

• A workplace culture certified as a Great Place To Work
• Flexible working
• Competitive salary (including annual reviews)
• Paid parental leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Employee stock purchase plans
• Flu shots, skin checks and discounted private health insurance
• Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now! Contact Temara Bassett for a confidential discussion on 07 3721 6261 or email Temara.Bassett@kbr.com.

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-TB1

Title:

Your KBR future – delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. 

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity:

The KBR Land Domain is seeking a Systems Engineer to support the development of engineering artefacts for a sustainment project.

Please note. This position is impacted by ITAR. An AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR).

Responsibilities:

• Draft, review and publishing Material Certification Documentation to support the Introduction Into Service and Sustainment of project materiel.

• Draft Safety Case Reports/Technical Risk Assessments

• Coordinate the Report on Defective or Unsatisfactory Materiel (RODUM) investigations

• Assist with Technical Certification of project items

• Provide general engineering advice to projects

As the ideal candidate you will bring:

• Tertiary qualifications in Engineering

• Experience within Mechanical Engineering

• Eligible to obtain and maintain an AGSVA NV1 security clearance

• Demonstrated ability to manage competing tasks and stakeholder expectations.

• Good relationship management and communication skills

What we will offer you:

• A workplace culture certified as a Great Place To Work

• Flexible working

• Competitive salary (including annual reviews)

• Paid parental leave

• Income protection

• Corporate rewards

• Salary packaging/Novated leasing

• Employee stock purchase plans

• Flu shots, skin checks and discounted private health insurance

• Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now!

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-JAW1

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

The Cybersecurity Engineer, will be a member of our Group Technology Cybersecurity team located in any Datacom office.

We are looking for someone who is passionate about the Cybersecurity sector and is looking to build a career in this space. You will have a solid understanding of networks, firewalls, proxies, SIEM, Endpoint controls, DLP concepts and technologies.

You will have at least 3-5 years’ experience in a Cybersecurity related role and ideally have exposure to security technologies such as Crowdstrike, Azure, Sentinel, Check Point, Palo Alto, Fortinet etc.

It is vital you have a solid understanding of ITIL and experience troubleshooting and resolving application and network problems. Exposure to Security Orchestration and Automation, Threat Intelligence or Threat Hunting are highly regarded.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements.

What you’ll do

The core objectives and responsibilities of a Platforms and Operations Cybersecurity Engineer includes the responsibility for maintaining a system or specific components of a system.

This includes:

• Configuring and updating hardware and software
• Establishing and managing user accounts
• Overseeing or conducting backup and recovery tasks
• Implementing operational and technical security controls
• Adhering to organisational security policies and procedures.
• Monitor and analyze various open-source and proprietary threat intelligence feeds to identify emerging cyber threats and vulnerabilities.
• Conduct extensive research and analysis of threat actors, their TTPs (Tactics, Techniques, and Procedures), and motives.
• Lead and coordinate incident response efforts, working closely with cross-functional teams to contain and mitigate the impact of security breaches.

What you’ll bring

• Ability and willingness to self-managing and be proactive
• Advanced understanding of tools, techniques and procedures that modern attackers use to compromise organizations
• A customer centric approach ensuring consistency in delivery of service
• Knowledge of networks, firewalls, proxies' concepts and technologies
• Knowledge of operating system command-line tools.
• Knowledge of system/server diagnostic tools and fault identification techniques.
• Knowledge of systems engineering theories, concepts, and methods.
• Knowledge of organizational information technology (IT) user security policies (e.g., account creation, password rules, access control).
• Knowledge of systems administration concepts.
• Skills in Sentinel are highly desirable and preference for these
• Knowledge of measures or indicators of system performance and availability.
• Familiarity with common threat intelligence frameworks and standards (e.g., MITRE ATT&CK, STIX/TAXII).
• Familiarity and exposure to working on Intelligence platform will be highly regarded

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Hello and Kia Ora!

Start your game…
At Entain Australia & New Zealand as a Senior Developer, you will have the unique opportunity to contribute to building innovative and world-class features that enhance the user experience and help drive the technical aspects of our Entain Venues Products.

The ideal candidate for this role is a good all-rounder.. Dev, DevOps and DBA, that can use their superpowers to support and replace a legacy codebase.

This role is part of a small team that works on the Entain Venues Products, where you will need to be capable of working independently at times. It is an opportunity to own the end-to-end processes where you will get the chance to contribute your technical expertise to shape user experiences and drive innovation in the online entertainment landscape.

Our Tech stack is primarily Golang, with a variety of different frameworks and languages that will always keep you learning and engaged!

Where and how you can work
This role can be based on the Eastern seaboard in either our Brisbane, Sydney or Melbourne office. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day

• Creating responsive and adaptive solutions that render and perform well on all devices used to deliver our products
• Implementing and maintaining efficient, scalable and robust code to ensure the smooth operation of our websites Troubleshooting, debugging and implementing long-term fixes to bugs
• Writing and maintaining test coverage
• Executing projects within timeframes and communicating well with all stakeholders
• Absorbing changes in scope or design • Coaching, developing and mentoring Developers within the team
• Nurturing/enforcing and monitoring product technical excellence and high quality

What you'll bring...

• Proven experience with Go or similar compiled, server-oriented languages.
• JavaScript build/test tools (NPM, Webpack, Babel, Jest)
• Excellent knowledge of the mobile industry and the ability to develop our products using the latest device capabilities and trends Desirable
• Exposure to Docker and containerised applications.
• Experience with traditional relational databases (MySQL, MSSQL, Postgres, etc).
• Basic understanding or experience with one or more NoSQL data solutions (MongoDB, DynamoDB, ElasticSearch).
• Understanding of the general concepts of microservices vs service-oriented architectures

Entain Lifestyle

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.
  

Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

Title:

Your KBR future – delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. 

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity:

As the Communications Engineer, you will be accountable to the CA31 Battlefield Communications System (BCS) Tactical Communications Network (TCN) Sustainment Manager within the LC4S Branch Sustainment SPO for engineering activities relating to sustaining CA31’s TCN fleet of products along with other TCN engineers and technicians, and may occasionally be engaged to support the other CA31 BTN capabilities.

Your role will include: engaging with stakeholders, investigate radio frequency communications engineering concepts, deliver and manage specifications and resources in support of the Defence materiel capability lifecycle. Investigate, analyse and report on radio frequency communications engineering defects, requirements, develop and implement recommendations and advice to address issues.

You will work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work. You will have a considerable level of stakeholder engagement and will liaise with stakeholders in relation to complex or difficult issues. You will be required to identify, anticipate and respond to stakeholders’ needs and expectations to achieve work unit and Defence outcomes.

Responsibilities:

• Perform critical and complex engineering activities and provide advice in the field of communication engineering under broad direction.
• Accountable for exercising assigned engineering authorities and any Technical Regulatory Authority delegations.
• Apply engineering knowledge and experience to identify risks and uncertainties and take these into account in planning, decision making and priority setting.
• Demonstrate communication engineering knowledge and provide advice and recommendations on the development of advancements to established engineering principles, techniques, methods and regulations.
• Build and sustain positive relationships with team members, actively participate in teamwork and motivate and mentor developing engineers.
• Tailor communication style and language to communicate effectively with internal and external stakeholders.
• Assess technical and design packages including scoping, planning, reviewing, provide recommendations and contribute to the implementation of actions.
• Evaluate that the delivered materiel meets the endorsed requirements and legislative, policy and regulatory frameworks, provide recommendations and contribute to the implementation of actions.
• Monitor and ensure safety aspects of Defence materiel systems are considered and incorporated into communication engineering activities.
• Manage workflows, resources, prepare work area and team plans detailing measurable milestones and expected outcomes.

Qualifications, Skills and Experience

• Appropriate Bachelor’s degree in a relevant engineering field/specialty (RF/Communications)
• Registered Chartered Professional Engineer
• 8-10 + years of relevant, advanced and complex engineering experience
• Experience in Defence Industry.

Location: Melbourne – should you be located in another area of Australia, please contact the recruiter to enquire.

Important Information

This position will require the Communications Engineer to access US export controlled materiel and therefore applicants will be requested to disclose any dual citizenship with another country during the recruitment process. Dual citizens may be subject to further assessment, and appointment to this position will be conditional upon approval to access US controlled export materiel in accordance with the United States Arms Export Control Act.

This position will require the Communications Engineer to be assessed to be Technically Proficient (TP) at level of Three (3) or Four (4) by the LC4SB Sustainment SPO Principal Engineer (PENG) when applying for their Technical Authority (TA) associated with this position. Refer to the following details regarding the requirements for each of these levels:

TP Level Three (3): Registered Chartered Professional Engineer on National Engineering Register (NER) with many years of relevant engineering experience in the areas specifically required for the role to be filled. The areas specifically require proven experience and knowledge in advance and complex engineering for the role.

TP Level Four (4): Communications Engineer with an accredited or recognised four-year engineering degree and has completed a minimum of three years engineering work experience after completing the degree, e.g. RF Communications.

You must not have worked full-time for Defence as either an ADF (SERCAT 6 or 7) member, or APS employee in the 12 months prior to commencing with CA31 as an “Above-the-Line” contractor.

What we will offer you:

• A workplace culture certified as a Great Place To Work
• Flexible working
• Competitive salary (including annual reviews)
• Paid parental leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Employee stock purchase plans
• Flu shots, skin checks and discounted private health insurance
• Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now! Contact Temara Bassett for a confidential discussion on 07 3721 6261 or email Temara.Bassett@kbr.com.

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-TB1

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

This is a chance to make your mark in a business with strong people and customer focus. You’ll combine all your talents, from leadership, relationship building and delivering technical solutions to our clients as part of our Microsoft 365 Centre of Excellence across Australia!

The Senior Microsoft 365 Engineer plays a key role as a Level 3 Support team member of our Microsoft 365 Centre of Excellence. As a member of this team, you will be responsible for designing, building and supporting solutions end to end for our customers. You will troubleshoot technical issues for customers to show how these products can make businesses more productive, collaborative, and innovative. You will be accountable for delivering a first-class experience for consumers of our Intelligent Workplace services.

Focusing on Microsoft 365 enablement and productivity outcomes for our customers including workloads spanning data, files, communications and collaboration, security and the identity and access management that ties these together.

This role be based in our Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! Due to customer requirements, this role will require Australian Citizenship and eligibility to obtain an AGSVA clearance.

What you’ll do

At the moment, as a Senior Microsoft 365 Engineer you will be focused on:

• Provide technical leadership for customers Microsoft 365 environments
• Using tools and processes to deliver services to customers in accordance with SLAs
• Operational support of customer systems including proactive monitoring of systems, assisting with incident resolution, performing standard and non-standard changes
• Identification of inefficient procedures or processes and suggesting improvements for implementation
• Produce accurate, concise, and timely reports as required
• Take responsibility for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.
• Creation of design documents (HLD, DDD and LLD)
• Assume the role of technical leader or design engineer in projects as required.
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)
• Provide governance and support to customers Microsoft 365 environments

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Previous experience in an ICT Professional Services organisation
• Extensive hands-on experience as a Microsoft 365 Engineer
• Working knowledge of competitor solutions in the below IT platforms

Nice to have

• Extensive knowledge of core collaboration services in Office 365 including[CW1] :

• Exchange Online Mailbox Management
• Exchange Online Protection
• Microsoft Teams
• SharePoint Online
• OneDrive for Business
• Email security and archive technologies
• Enterprise SSO Applications
• Third party mail filtering solutions

• Extensive knowledge of core AzureAD (Entra) identity management and related objects including:

• Users
• Traditional Groups (Security, Distribution)
• Office 365 Groups
• Devices
• Guest Users (External Users)

• Working knowledge of AzureAD (Entra) identity and authentication technologies including:

• Azure AD Connect
• Password Hash Sync
• Pass-thru Authentication
• Seamless SSO
• ADFS
• Azure MFA
• SSPR

If this sounds like your next career adventure, we would be delighted to receive your application. Apply now - we can’t wait to meet you!

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Job Description:

As a DevOps Engineer at Caleb & Brown, a Digital Asset brokerage, you will play a vital role in bridging the gap between software development, and IT operations. You will be instrumental in deploying, automating, maintaining, and managing our cloud-based production system, ensuring the availability, performance, scalability, and security of our systems.

Key Responsibilities:

• Continuous Integration & Continuous Deployment (CI/CD):
• Implement and maintain CI/CD pipelines for various company projects.
• Automate deployment, scaling, and management processes using tools like Github Actions, CircleCI, or similar.
• System Administration & Cloud Management:
• Manage cloud-based infrastructure (e.g., GCP, Kubernetes) to ensure optimal performance and security.
• Monitor system performance and troubleshoot issues.
• Collaboration & Support:
• Work closely with development teams to integrate new software and system improvements.
• Provide technical support and expertise on DevOps best practices.
• Security & Compliance:
• Ensure infrastructure security compliance with industry standards.
• Implement security measures for safeguarding systems and data.
• Automation & Optimization:
• Automate repetitive tasks to improve efficiency.
• Optimise system configurations for improved performance and cost-effectiveness.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• 2-3 years of experience as a DevOps Engineer, preferably in the financial or cryptocurrency industry.
• Strong experience with cloud services (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
• Experience in building and maintaining CI/CD pipelines.
• Familiarity with scripting languages (e.g., Python, Bash).

Skills:

• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration abilities.
• Familiarity with blockchain and cryptocurrency technologies is a plus.
• Ability to work effectively in a fast-paced and ever-changing environment.

What We Offer:

• Competitive salary and comprehensive benefits package.
• A dynamic, innovative, and collaborative work environment.
• Professional development opportunities in a rapidly growing industry.
• Exposure to advanced technologies and methodologies in the Digital Asset space.

Our Client is seeking a talented Network Engineer to join our team. As a Network Engineer, you will play a crucial role in designing, implementing, and maintaining the network infrastructure for our clients. You will be responsible for ensuring the stability, security, and performance of the network systems, as well as troubleshooting and resolving any network-related issues that arise.

What sets us apart:

• A collaborative and supportive work environment
• Opportunities for professional development and career growth
• Competitive salary and benefits package

Responsibilities:

• Design, implement, and maintain network infrastructure for clients
• Configure and troubleshoot network devices, including routers, switches, and firewalls
• Monitor network performance and proactively identify and resolve any issues
• Collaborate with cross-functional teams to ensure the smooth operation of network systems
• Implement security measures and protocols to protect the network infrastructure
• Document network configurations and changes
• Provide technical support and guidance to clients

• Proven experience as a Network Engineer or a similar role

• Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, and VLANs
• Experience with network equipment, such as Cisco routers and switches
• Next-gen firewall knowledge
• Hands-on experience with network monitoring tools
• Excellent troubleshooting and problem-solving skills
• Ability to work independently and collaborate effectively with a team
• Strong communication and interpersonal skills
• Industry certifications, such as CCNA or CCNP, are preferred

If you are a tech enthusiast who believes in the transformative power of technology and wants to grow in a supportive and dynamic environment, we encourage you to apply. Join our client's team of like-minded professionals and make a meaningful impact while expanding your career horizons.

Not meeting all the requirements? Research shows that women and people of color are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for this or other roles.

Join one of the fastest-growing companies in the tech industry as a DevOps Engineer! Our client, is seeking a talented and experienced DevOps Engineer to join their dynamic team. As a DevOps Engineer, you will play a crucial role in designing, developing, and maintaining their infrastructure and automation processes.

Responsibilities:
- Design, build, and maintain scalable and reliable cloud infrastructure using industry best practices
- Implement and manage CI/CD pipelines for seamless and efficient software delivery
- Monitor system performance and proactively identify and resolve issues
- Collaborate with development teams to ensure smooth deployment and release processes
- Continuously improve and optimize infrastructure and processes to achieve maximum efficiency and reliability

• Proven experience as a DevOps Engineer or similar role

• Strong understanding of cloud computing platforms (AWS, Azure, or GCP)
• Experience with configuration management tools (e.g., Ansible, Chef, or Puppet)
• Proficiency in scripting languages (e.g., Python, Bash, or PowerShell)
• Knowledge of containerization technologies (e.g., Docker, Kubernetes)
• Familiarity with monitoring and logging tools (e.g., ELK Stack, Prometheus)
• Excellent problem-solving and troubleshooting skills

If you are a tech enthusiast who believes in the transformative power of technology and wants to grow in a supportive and dynamic environment, we encourage you to apply. Join our client's team of like-minded professionals and make a meaningful impact while expanding your career horizons.

Not meeting all the requirements? Research shows that women and people of color are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for this or other roles.

Join a worldwide leading design and system integrator of Intelligent Transport Systems. SICE utilises the latest technologies (developed in-house) in ITS & Tunnel management and control systems. 

SICE ANZ is currently embarking on exciting growth and we have a great opportunity for an enthusiastic Junior Software Engineer to join our SCADA Software team in Melbourne. 

This role will be responsible for supporting the delivery of SICE's proprietary software for the assigned project by:

• Writing and reviewing software engineering documentation (specifications, design, test plans, manuals…). 
• Administrating and maintaining the test environments for the SCADA. 
• SCADA Software deployments and database distribution in all test environments and integration with various systems, including PMCS (Plant Monitoring and Control System), and TMCS (Traffic Management and Control System). 
• Testing, diagnosing and fixing errors and faults in the software within established testing protocols, guidelines, and quality standards to ensure the system performs according to the specifications. 
• Identifying technology limitations and deficiencies in existing systems and associated processes, procedures, and methods. 
• Liaising with the team in Spain on resolving issues related to the SCADA. 
• Participating in the testing and commissioning activities of the system before going into operation. 
• Configuration of the SCADA as part of the software implementation process of the project 
• Liaising with suppliers and identifying firmware issues that can affect hardware integration with the SCADA. 
• Liaising with the client for resolving queries, providing assistance and requesting information needed for the SCADA. 

The preferred candidate will meet the following requirements:

• Bachelor’s degree in Engineering, Computer Science or related field 
• At least 1 year of experience in software engineering or similar roles 
• Knowledge of relational databases (SQL)
• PLC/SCADA architecture knowledge
• MS Office tools (Excel, Word, etc.) 
• High attention to detail 
• Strong communication skills, both written and verbal 
• Good time management and organisation skills 
• Problem solving ability and analytical skills 
• Ability to work collaboratively, as part of a team as well as autonomously in an efficient manner 

• Be part of large scale infrastructure projects.
• Real opportunities for learning and growing in a cross-functional, multi-cultural team.
• A collaborative and supportive work environment where everyone has the chance to make a difference.
• Access to employee benefits (EAP, travel and equipment discounts, etc.)

SICE ANZ is an Equal Opportunity Employer, inviting you to join an organization dedicated to fostering a diverse, inclusive, and collaborative working environment. We actively encourage applications from women, individuals of Aboriginal and Torres Strait Islander descent, and those from diverse backgrounds. Your unique perspectives contribute to our collective strength. Be part of a team that values and celebrates diversity – apply today.

Due to the high volume of applications received, only successful candidates will be contacted. We apologize for the inconvenience.

Unsolicited applications from recruitment agencies will not be accepted.

Quick Release (QR_) is a subsidiary of Alten Group located in Australia. Alten Group is a worldwide leader in Engineering services (57,000+ employees) with operations in over 30 different countries.

We’re a global actor with a local presence with committed engineers working across the country. Our engineers carry out complex and highly technical projects throughout the product development chain of the most prestigious companies in sectors such as Automotive, Aerospace, Defence, Energy, Manufacturing,

Public Sector and Life Sciences. QR_ is currently expending its activity in Australia and we are looking for a Senior Structural Engineer to join our Melbourne team.

• Complete structural systems design for naval ship systems

• Perform technical investigations, root cause analysis and solution identification

• Undertake Structural Engineering tasks such as first principle structural calculations and Finite Element Analysis

• Create Technical reports/documentation based as per client requirements

• Management of minor to moderate projects, with competing priorities

• Main areas of focus: o Hull structure (primary and secondary members, global and local assessments);

• Equipment foundations (major and minor); o
• Shock, noise and vibration.

Must haves:

Bachelor of Engineering Degree (Desirable: Naval Architecture / Structural / Aeronautical);

• 8+ years of experience in similar roles

• Proven skills and experience in a Structure and/or Naval Architecture function

• Ability to obtain Baseline Security Clearance • Proficiency in Computer Aided Design (CAD) packages

• Proficiency in FEA software packages

Nice to have:

• Experience in the Naval Defence industry

• Baseline Clearance • Proficiency in fundamental and complex structural analyses (static strength, stiffness, natural frequency, noise, vibration, shock, buckling, fatigue etc.)

• Proficiency in analysing bolted and welded connections

• Proficiency in Finite Element Modelling and Analysis, particularly ANSYS

• Proficiency in Whole of Ship assessments, particularly longitudinal strength

• Experience using SpaceClaim and MicroStation CAD packages

• Experience in ANSYS software package

Perks of role:

• Join a team that listens to your input • A light-hearted culture

• Join a fast-paced team with opportunities to build your career

• Develop your talent and progress your career with training, mentoring and support, plus a strong focus on well-being and work-life balance

• 24 days of Annual Leave plus Sick Leave and Long Service Leave

• Yearly away and team bonding trips

What we offer you

Every individual is equally valuable in building tomorrow’s world today at Alten/QR_. We meet future challenges by supporting our clients’ projects and enabling our people to reach their full potential. We do so by offering technological challenges, fulfilling opportunities, inspiring togetherness and the possibility to contribute to a sustainable future. We are convinced that your development is driven by your passion. By being active in several different industries, we can offer a wide range of assignments and an opportunity to influence both the world around you and your own development.

We value diversity

We take pride in our diversity; we respect and value multiple approaches and points of view. We challenge inequality in all its forms, in others, and especially in ourselves. We’re not perfect, but we want to be better and do better. We are fully committed to this in our actions as well as in our words. As an equal opportunities' employer, Quick Release will never discriminate on the basis of gender, race, religion, ethnicity, sexual orientation, age, socio-economic background, marital status, or disability status. Our culture is created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: Be bold. Be the best. We dare to be different, bringing positivity, a new approach and a fresh perspective to every challenge. Our talented people and their shared values are our most valuable assets, and the reason why we built QR into the global business it is today

Our team

This is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Intelligent Workspace team, who support each other working collaboratively across locations.

About the Role

The Mobility Services team helps companies by supporting their environments day to day and recommending best practises to follow and implement. The team designs, builds and supports solutions end to end allowing our customers to switch to modern managed solutions and support them along the way in conjunction with other Datacom groups.. You will problem-solve technical issues for customers to show how these products can make businesses more productive, collaborative, and innovative.

As a Mobility Engineer you will manage the day-to-day operations of the Customers EMM systems with minimal direction; and you will have a focus on ensuring an exceptional customer experience to Datacom’s EMM customer base.

This role is available across all Australian offices (Sydney, Melbourne, Adelaide, Brisbane, Perth and Canberra) and will require Australian Citizenship to obtain a Baseline or NV1 Clearance.

What you’ll do

As Mobility Engineer, you will be responsible for but not limited to:

• Be available to travel to Datacom, customer sites and conferences
• Using tools and processes to deliver services to customers in accordance with SLAs
• Operational support of customer systems including proactive monitoring of systems, assisting with incident resolution, performing standard and non-standard changes
• Identification of inefficient procedures or processes and suggesting improvements for implementation
• Produce accurate, concise, and timely reports as required
• Provide "on-the-job" training, guidance, and assistance to less experienced Datacom staff to ensure overall competence in the company continually improves
• Creating efficiencies to enhance our ability to support the customers environment.
• Take responsibility for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.
• Creation of design documents (HLD, DDD and LLD)
• Build customer environment using Microsoft Endpoint Manager (Intune)
• Build customer environment using VMware WS1
• Configure Apple Business Manager (VPP and MDM Servers)

• Assume the role of technical leader or design engineer in deployment/refresh projects as required.
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)
• Identification and escalation of perceived poor practice or inefficiencies
• Ensure all systems are built to agreed processes and design (EG: Build guides)
• Provide technical leadership for major incidents
• Validate and assist in the maintenance of the client’s risk and issues registers
• Complete time recording processes for work performed as required
• Provide governance to all implementations and changes affecting iOS and Android OS devices
• Provide governance to all implementations and changes affecting the Google Chrome OS device environment
• Provide device support to meet customer demands for the resolution of incidents, problems and change service requests as well as business improvement initiatives
• Document Risks and Issues in the technologies supported, this includes product lifecycle, support, and licensing
• Assist with, and drive the identification and implementation of shift left initiatives
• Daily checks and monitoring – as required
• Monthly reports - Provide data and analysis of the data as requested
• Documentation – Provide and maintain documentation of systems and services
• Provide Regular and relevant updates to the records of Support and Problem Management processes
• Ensure all tickets are up to date with detailed descriptions of actions taken and information in a timely manner
• Efficient and effective use of the call management system(s) for assigned customers

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Company Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Liaise directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate proactive ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence
• Provide constructive feedback to improve team and corporate capability
• Proactive open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible
• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environment
• Manging workloads to allow warm handover to BAU when required for project engagements
• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team

What you’ll bring

You will have 5 years’ IT industry experience, preferably within an IT managed service provider, with approx. 2 years’ experience in a similar Mobility role. You will possess excellent knowledge of iOS, Android, MacOS and Windows 10 operating systems. Along with good working knowledge of networking and TCP/IP, AD, DHP, DNS and Enterprise applications. MobileIron, Google admin, VMware WS1 (SEG, UAG, ENS) and/ or Microsoft Intune administration skills would be a huge advantage. You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision.

Culture and Benefits

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

The Nuts and Bolts

We are a New Zealand company who employ over 6500 people across our offices in NZ, Australia and Asia and we generate an annual revenue of over $1.48 billion, making us one of Australasia’s largest professional IT service companies. We have renowned expertise in operating data centres and in providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant and notable clients so to meet their needs, and in turn our employees’, we place great value in the hiring, developing and promotion of the very best available talent. Everyone’s unique contribution is recognised and lauded whilst training and development is specifically tailored to suit ​each individual’s needs!

​

Why You Want to Join Us – Our Team and Culture,Benefits, Career Growth and Flexibility

We are local at heart, yet world-class in capability. We’ve managed to maintain our local family feel whilst expanding globally, and in the regions we continue to grow and actively support local workforces and their families and are focused on facilitating an environment that encourages our employees to strive to imagine what’s possible, challenge the status quo and put forward fresh, diverse thinking. For our employees, this results in such fantastic perks as:

• SALARY - A competitive salary package with annual performance reviews with the goal of taking care of and retaining the best talent.

• BENEFITS – We have amazing benefits such as our Employee Assistance program 'DataCare', discounts at Bupa, SpecSavers, Samsung, Flight Centre, Snap Fitness and Working from Home purchases, we provide a new work phone with work phone plan included or you can port your current number if you like along with other great financial and Superannuation packages and access to online training portals to help you gain any industry certificates that you might want and we even cover the examination costs if you pass!

• DEVELOPMENT – Due to our strong focus and dedication towards employee development, we have the aforementioned in-house training plus our meticulous ‘career framework’, which helps plot a specific route to the next stages of your career.

• OPPORTUNITIES - Having a large scale, globally respected IT organisation on your resume will do wonders for your prospects, and with a 6500 strong workforce, there are many long-term opportunities to progress within. ‘Kick start your career’ is an often-used phrase but for a career in I.T., with regards to Datacom it really does apply!
• FLEXIBILITY - A supportive and flexible working environment in up-to-date modern workplaces with a 37.5 hour working week and scope for remote or hybrid working.
  

About the Role, and Why it is a GREAT Step for You!

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

What You Will Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

About You

• Around (near or over) 2 Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

What are you waiting for! If you are ready to make a difference in Australasia's largest homegrown technology company then apply within today!

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

Our Team

Working as a bridge between Automation technologies and customer support teams, Automation Engineers work to take customer requirements and business information to design or re-design, develop, test and implement complex Automation solutions. The CX Platform Automation team are committed to Agile delivery with a focus on Automation toolsets and DevOps approach. This role is a great opportunity for a Service Desk Analyst looking for a new challenge or a Wintel engineer looking to expand their knowledge and skillset to join the team.

About the Role

As an Automation Engineer, you will be providing technical support and expertise, testing new solutions, responding to feedback, and actively participating in future technology road mapping as well as maintain & support current solutions.

What You’ll Do

• Provide Technical support and consultancy, as required
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
• Assist in the design and development of new products and tools necessary to make customer accounts comfortable and successful at selling products
• Participate in the development of SRE Function and capability
• Maintain & Improve existing implementations
• Provide technical/product knowledge for sales people, business, and support teams on customer accounts
• Foster a positive, inclusive and safe working environment with a ‘Can do’ attitude

What You Will Bring

We’re looking for an enthusiastic fast learner to join the team and hit the road running. Ideally, you'll have strong Microsoft Active Directory knowledge and basic scripting fundamentals, and Activate knowledge would be a bonus, but we can teach the rest! What will we give you? A placement within our Automation Team, with exposure to several different automation and enablement toolsets. This is a great way to get some valuable experience and put you in a great position to take the next step in your career.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

Culture and Benefits

Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Overview

We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together.

Applied EV develops safety-rated, autonomous-ready, digital control systems (Digital Backbone) and modular vehicle platforms (Blanc Robot), for global commercial applications. We are developing the next generation of mobility, where vehicles run entirely on software and are programmable, improving efficiency & sustainability.

Applied EV creates an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for technology, automotive and innovation to explore our open positions and join our growing team.

www.appliedev.com

Job Purpose:

Working closely with the Software Engineering team in Hungary & Australia, the Lead Software Engineer, and key internal stakeholders, analyse, document, coordinate, and oversee requirements regarding new software projects to achieve business objectives.

Duties & tasks include:

• From system requirements, and working with systems requirements engineers and subject matter experts, derive and refine software requirements to be implemented by the software development team.
• Take ownership of your software requirements and ensure they are unambiguous and follow processes to refine and update where necessary. These requirements will be used and traced during design, implementation and testing phases. All requirements are to be completed and distributed to relevant stakeholders and adhere to the required quality processes and agreed standards.
• Work in a professional cross-functional team environment to assist in the development of new products, from prototype through production.
• Follow the safety-critical software development process and write software requirements for safety critical systems.
• Deliver highly reliable embedded software for automotive specifications, hardware, including battery management systems, motor drivers, body control and communications modules.

The ideal candidate for this position brings with them:

• A bachelor’s degree or equivalent in Electronics Engineering and/or Computer Science.
• Minimum 2 years’ experience in an automotive environment working on:
• Safety requirements for ASIL rated systems and ISO 26262
• Diagnostic requirements for system diagnostics ISO 14229
• Generation of supporting documents to support software development; and
• Software architecture design
• Proficiency in Use Cases and/or Story Telling for requirements development.
• Experience with building and coordinating traceability matrix.
• Extensive experience in quality planning and implementing quality gates for both products and processes.
• A sound understanding of the full software development lifecycle (SDLC) through requirements, design, implementation, testing and support.
• Experience with ASPICE is mandatory and experience with IEC61508 is highly regarded.
• Proficiency with the following tools, technologies & systems (or equivalents): C/C++, Matlab/Simulink, Python, Vector Toolkit, V-Model Development, Enterprise architect, Polarian
• Demonstrable project management skills (5+ years) in automotive or related industries.
• The ability to be a key member of a high performing team.
• Experience working in a fast-paced environment dealing with complex and multiple tasks.
• The ability to analyse problems and develop innovative solutions.
• The ability to be adaptable and flexible to business needs.
• Excellent organisation skills and fluency in written and verbal communication in English. 

Overview

We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together.

Applied EV develops safety-rated, autonomous-ready, digital control systems (Digital Backbone) and modular vehicle platforms (Blanc Robot), for global commercial applications. We are developing the next generation of mobility, where vehicles run entirely on software and are programmable, improving efficiency & sustainability.

Applied EV creates an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for technology, automotive and innovation to explore our open positions and join our growing team.

www.appliedev.com

Job Purpose:

AEV is looking for a talented Software Test Engineer to join our growing team. You will be responsible for:

• Validation and testing of Applied EV’s software features, functions and protocols to ensure the software and applications works as intended, meeting requirements and specifications.

• Creating and performing software testing procedures, identifying and recommending improvements to software, and preparing performance result reports as needed.

You will report to the Global Software Engineering Manager and will work closely with software teams in Hungary and Australia. The role is 100% on site in our Scoresby office.

 Responsibilities

The role will include the following responsibilities:

• Work closely with software engineers to understand software requirements, specifications and control methods.
• Work with software engineers to ensure the embedded software functions as required, for Applied EV designed hardware, including ECU’s, battery management systems, motor drivers and communication modules.
• Extensively test the software features and elements for valid performance and behaviour, in simulated and real-world environments.
• Make use of model-in-the-loop, software-in-the-loop, processor-in-the-loop, hardware-in-the-loop, unit test and related test methodologies.
• Design manual and automated test procedures to evaluate each software product, including validation & verification testing, and writing documentation.
• Build, code, and implement software evaluation test programs.
• Run test programs to ensure that testing protocols evaluate the software correctly.
• Review and adjust the software testing systems for maximum performance.
• Complete final release tests and create related test reports.
• Present test reports to management and suggest software fixes.

The ideal candidate will bring a suite of skills, including:

 Mandatory skills

• A bachelor's degree in computer science, software engineering or related field.
• TUV recognised qualifications in Functional Safety
• Demonstrated experience in test execution in a HiL environment. 
• Demonstrate advanced knowledge of software design, with the ability to design and write complex software testing procedures.
• Exposure to, or experience with the following programming scripts: Python, Matlab, Simscape, C or C++ programming Simulink
• High level multi-lingual communications and fluency in written and verbal English and Hungarian.
• Minimum of 4 years' experience in embedded software development or a software testing environment.
• Working knowledge of analysis, development and testing of CAN bus communications, including but not limited to the following tools: Vector VNx, VTx modules, Vector CANoe, Vector CANape, PeakCAN
• Proven software testing experience (unit testing, regression testing, functional testing)
• Diligent software troubleshooting skills.
• Advanced knowledge of debugging code and/or model-based software features.
• Experience working with popular operating systems including Windows and Linux.
• Outstanding attention to detail.
• Ability to collate data and compile test reports.
• Ability to be a key member of a high performing team;
• Experience working in a fast-paced environment dealing with complex and multiple tasks;
• Ability to analyse problems and come up with innovative solutions;
• Ability to be adaptable and flexible to business needs;
• Strong written and oral communication skill

Additional skills which will be well regarded

• Diagnosis procedures with Texa tools.
• Test execution experience with Speedgoat very well regarded.
• VCAN vehicle communication protocols script experience
• A passionate interest in electric transport and an interest in developing new generations of electric vehicles.
• Experience with ISO26262, ISO14229 and IEC61508
• Experience with general embedded RTOS’s;

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are currently seeking an experienced Senior Systems Engineer to join our high-performance Professional Services team.

This is a customer facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.

The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing and deployment.

At Datacom our approach is based upon our 6 core values of “It’s the people”, “Everyone has a part”, “Courage to Act”, Thrive together”, “Look Beyond today” and “Exceed customer expectations”. These values not only create a culture we can be proud of, but also supports and reinforces our focus on our customers, who remain at the heart of what we do.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as the Senior Systems Engineer you will be focused on:

·          In this key cross-disciplinary role you will work closely with our Customers, Partners, Sales and Technical teams.

·          Ensure assigned projects are delivered on time, within budget, to agreed scope.

·          Serve as the technical point of contact for implementation services and solutions. This may either be provided remotely or on-site.

·          Providing pre-sales support and expertise to the sales team.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role you must have a minimum of 5 years’ experience working with external enterprise customers in delivering projects in professional services environments.

Must have experience with design, implementation and optimization of:

·          Windows Server, Active Directory, Exchange.

·          Virtualization (VMWare, Hyper-V, AHV).

·          Have experience in one or both of the following: Backup (Commvault, Veeam) OR Storage (HPE, NetApp, Lenovo & Dell)

·          Automation and Scripting (PowerShell, Python)

You will have a curiosity & passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customer’s. You must be comfortable in engaging both technical and non-technical staff and stakeholders.

·          You can work both independently on competing priorities and as part of a team.

·          You'll have excellent written and verbal communication skills.

Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. This role offers you an exciting opportunity to join a diverse team within a highly successful organisation.

Due to rapid growth within our project portfolio, we are currently only considering applications for candidates with previous experience in consulting and/or project delivery for external customers. If you are ready for a change and wish to be a part of a fast paced and dynamic team where you can make a difference, then we would love to hear from you.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

#LI-SF1

Why Relectrify?

At Relectrify, we're driven to create a world abundant with clean and renewable energy and we’re on a mission to engineer the future of battery energy storage. Our team is passionate about the transition to renewables and dedicated to bringing highly innovative, transformational technologies to life. Relectrify’s technology is game-changing: it makes inverters for battery energy storage obsolete and in the process improves the performance, safety and longevity of energy storage systems, while reducing cost.

With a dynamic, inclusive and flexible work culture, we foster creativity and encourage professional growth. We are building a team that brings diverse perspectives to the table and we empower our people to make a real difference in the workplace — and the world. 

Join us as we pave the way toward a cleaner, smarter, and more sustainable world.

About the Role

We’re looking for a Senior Applications Engineer (Battery Storage) to lead the technical engagement with customers including the execution of joint developments and customer projects. 

The Senior Applications Engineer (Battery Storage) will be accountable for delivering high quality technical outcomes and experiences for customers that integrate Relectrify technology into their products.

The position offers the flexibility of hybrid work between home and our office in Melbourne. Some domestic and international travel for customer projects will be required from time to time.

Responsibilities

• Lead joint projects with customers developing energy storage products with Relectrify CellSwitch™ technology. 
• Effectively manage both internal and external stakeholders, especially expectations between customers and Relectrify.  
• Drive more effective delivery of technical solutions to customers including improving tools and processes.

Essential Requirements

Applicants must have full working rights in Australia and be willing to undergo pre-employment background checks (i.e. working rights, criminal history, and employment references).

• Relevant engineering qualifications 
• Extensive experience in battery storage and power electronics technologies
• Extensive experience in customer applications for battery storage including related technologies (e.g. renewable generation)
• Demonstrated experience delivering technical customer projects on time and within budget 
• Demonstrated professionalism with interactions at all levels of collaborating organisations 

Highly Desirable 

• Experience in start-up / early growth-stage companies and experience shepherding disruptive technology products into established markets

Advancement Opportunities

Relectrify is on a rapid scale-up trajectory, offering future potential for leadership and management opportunities for stand-out team members.

Perks 

• The flexibility of hybrid working for optimal work-life balance
• Public transport stipend and free on-site parking
• Free snacks and (actually good!) coffee
• Team events and monthly socials
• Education reimbursement
• Purchased leave scheme
• Paid parental leave 

Equal Access to High-Quality Education Moves Our World Forward

Meet Cadmus!

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to impact our workforces, communities, and evolving world profoundly.

A Bold Plan For Global Impact

At Cadmus, we’re working hard to achieve an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That’s why we need a Senior Software Engineer (Full Stack) to join our team and help us deliver our signature high-quality experience for our users worldwide — ensuring our product features are reliable, performant and set up to scale. We want to do everything possible to ensure our users enjoy their experience and love our platform. With countless opportunities to make an impact, you’ll help us solve exciting engineering challenges and deliver improved functionality to take Cadmus even further.

What Will You Do?

As a Senior Software Engineer (Full Stack) at Cadmus, you'll work across multiple codebases with a small team of cross-functional developers to solve various product engineering and architectural design challenges.

You'll apply your front-end skills to build performant, modern front-end applications with functional paradigms in React and Typescript. You will have ownership of our design system libraries, and assist in designing the GraphQL services and API architecture.

You'll also implement the backend GraphQL APIs in Elixir and build other polyglot backend services, while owning the deployment on AWS and other cloud services.

• Full Stack Development: 4+ years of professional experience in full stack software development. You can develop rich front-end applications in React/Typescript. You have written complete backend services in Elixir/Rust/Ruby/Go, with GraphQL and REST APIs. You have built things from zero.
• Strong Judgement: Based on experience and knowledge of the state of the art in software development, you make pragmatic suggestions for improving tooling and abstractions. You are comfortable making judgment calls on tradeoffs and edge cases in the user experience on your own.
• End-to-End Picture: You understand the complete picture of building and deploying SaaS products on AWS Cloud and Google Cloud. You can work with SQL (like PostgreSQL) and NoSQL databases and fundamentally understand how the backend and frontend infrastructure/services connect and scale.
• Communication Skills: You have advanced English communication skills, and are equally comfortable talking to with fellow developers and external customers. You communicate nuanced ideas clearly, whether explaining technical decisions in writing or brainstorming in real-time.
• Team Player: You enjoy collaborating cross-functionally to accomplish shared goals and care about learning, growing, and helping others do the same.

• Startup DNA: You’re flexible, comfortable with ambiguity, and have experience scaling systems to support rapid growth. You have been a one-person army when needed, or worked as a founding engineer.
• A Bar Raiser: You bring your passion and work ethic to the table every day, and constantly set the example for others. You are constantly looking to upskill yourself, and find ways to improve upon the status quo.

• A remote-friendly, flexible working culture; where you can work from any global location
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Mentoring and succession planning for your career

Hiring Process

Our interview process is usually a video response round, hiring manager interview, a programming task and debrief, and team interviews that will be held via Zoom.

While we review your application, please get to know us by visiting cadmus.io or following our social channels.

Inclusivity at Cadmus

At Cadmus, we hire great people from various backgrounds because it strengthens our company. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and enthusiasm for education, you will find a home at Cadmus.

If you need assistance or accommodations made due to a disability, please let us know.

We are seeking a Senior Network Engineer for a 6 month contract opportunity for our client, a leading owner and operator of integrated resorts in Australia.

This role is crucial in the development and maintenance of network infrastructure, ensuring operational efficiency and security on a 24/7 basis across the company.

Responsibilities:

• Design, build, and maintain efficient, scalable, and secure network systems across the company

• Implement and manage Cisco Digital Network Architecture (DNAC) and Cisco Identity Services Engine (ISE) solutions.

• Configure and deploy Aruba Clear Pass for network access control and policy management.

• Provide Level 3 and 4 technical support, meeting service levels and customer expectations.

• Collaborate with cross-functional teams to integrate network systems within the broader IT infrastructure.

• Analyze user requirements and incidents to automate processing and suggest improvements.

• Maintain accurate records of capacity usage for key infrastructure components.

• Ensure adherence to legislative and company policies in relation to regulatory requirements.

• Develop budget plans, providing pricing and justifications for network infrastructure to meet business and governance needs.

• Troubleshoot network problems, identify and implement effective solutions.

• Monitor network performance, identifying and addressing potential bottlenecks.

• Work closely with other IT staff to ensure network security and compliance with industry regulations.

• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field.

• Extensive experience in network engineering, particularly in configuring and managing network devices like routers, switches, firewalls, and load balancers.

• Proven experience in managing Cisco Digital Network Architecture (DNAC) and Cisco Identity Services Engine (ISE) solutions.

• Demonstrated knowledge in cloud networking protocols across platforms like Azure, AWS, and GCP.

• Comprehensive knowledge of wireless networks, including Aruba and Cisco Meraki.

• Understanding of other infrastructure technologies, such as WINTEL, Linux, EUC, and Virtualization.

• Strong grasp of networking principles, protocols, and technologies, including TCP/IP, routing, switching, VLANs, and subnetting.

• Experience with network security and network management tools.

• Excellent analytical, problem-solving, and communication skills.

• Relevant certifications (e.g., CCNA, CCNP, Aruba Certified) are highly desirable.

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

The SRE Engineer’s at ROLLER Networks is expected to manage Infrastructure and Operations by configuring, deploying, maintaining and monitoring hardware (virtual) and software that supports ROLLER's business goals, and where needed, offer assistance to the local office as directed by the line manager.

SRE Engineer’s at ROLLER need to demonstrate good leadership and communication skills, be able to problem solve, be self-motivated and be able to contribute to collaborative software projects by architecting system designs and deployment processes. In order to overcome the challenges that ROLLER has as a business, SRE Engineer’s should be able to quickly learn and utilise new technologies and be a source of thought leadership and ideas on how emerging technologies can help ROLLER's business.  

What You’ll Do

• Build, maintain, document, configure, support and monitor production, deployment (Ci/CD) and pre-production environments. 
• Implement and maintain security best practices to adhere to strict compliance requirements with ISO 27001, PCI DSS and GDPR. 
• Develop well-prepared, accurate system and network design documentation
• Implement policies and procedures to weave security through the software development lifecycle
• Technical analysis of alerts and data from security products including (but not limited to) SIEMs, Intrusion detection and prevention systems, endpoint security solutions, web application firewalls and network security devices, and vulnerability scanning and management systems 
• Vulnerability analysis including triaging vulnerabilities and advising on associated remediation activities.
• Provide emergency support for Critical issues that arise affecting the running of the systems and networks
• Perform assessments of existing network elements and implement design updates as required
• Refining and recommending improvements to infrastructure for the Continuous Integration environment
• Proactively manage deadlines, meetings and communication streams
• Maintain cutting edge relevance in the SRE space (e.g. Cloud-based infrastructure, development best practices, and digital technology) by, for example, attending events, hack-a-thons, reading books, following blogs.
• Maintain ROLLER’s technical accreditation by studying, sitting, and passing relevant certification exams
• Maintaining certification especially AWS Solution Architect

About You

We are on the lookout for someone who’s genuinely excited about technology and has some solid leadership skills in their toolkit. If you’re all about logical thinking, analysis, and can talk the talk with developers, designers - we want to hear from you!

Good communication is key and we appreciate folks who take the initiative, work well in a team, and aren't scared of juggling different tasks. If this sounds like your kind of gig, hit us up!

• A Bachelor’s degree in Computer Science / IT Systems or equivalent qualification (or studying towards)
• At least 3+ years of experience in a similar role
• Certifications related to Public Cloud providers especially AWS
• Building and maintaining CICD platforms 
• Experience working on a globally scalable SaaS platform
• Experience providing 24/7 support duties as a subject matter expert
• Strong problem-solving skills
• Must be able to multitask and prioritise your workload, in an agile working environment
• Excellent verbal and written communication skills and ability to liaise with stakeholders
• High attention to detail
• Ability to work autonomously and as part of a team

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate) 
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our Chief Information Officer
   You will get to meet with our Chief Information Officer to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are seeking a Senior Systems Engineer to join us as a member of the Technical Services team, you’ll interact directly with clients and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of server infrastructure, within contracted time frames and services level agreements. This support will involve remote assistance over the phone and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support.

Our offices are based in (Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

At the moment, as Senior Systems Engineer this is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

This role requires AU Citizenship and to be able to gain a Baseline/NV1 Clearance.

What you’ll bring

To be successful in this role you’ll bring at least 5 years' experience as a System Administrator with Windows Server technologies.

Your technical experience should include:

• MS server operating functions, Active Directory, Group Policy, DNS, ADFS, DHCP, DFS,
• Failover Clustering
• Hands on experience in the operation of Infrastructure outcomes such as VMware vSphere, VMware Site Recovery Manager (SRM), Cisco Unified Computing (UCS), and backup recovery technologies (Backup Exec, Netbackup and CommVault)
  

Your customer focus and communication skills will be a strength along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your problem-solving experience and your understanding of public cloud platforms.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

Join our team as an IT Operations Engineer, where you will play a pivotal role in delivering exceptional IT service management and support. As a key member, you'll contribute to maintaining our IT infrastructure, ensuring a seamless onboarding experience, and actively enhancing the security of our systems. This position requires a dynamic individual with proven experience in providing level 1 and 2 support, adeptness in managing cloud-based applications, and a strong commitment to customer service.

Your Day to Day

• Deliver comprehensive IT service management, support, and maintenance in a dynamic technology environment.

• Collaborate with the Digital team, vendors, and stakeholders to troubleshoot technical issues.
• Provide level 1 and 2 IT support for Mac and Windows devices.
• Maintain Google Workspace and Microsoft 365 environments.
• Manage incidents, requests, and problems in alignment with ITIL standards.
• Facilitate onboarding and offboarding processes, including equipment procurement and configuration.
• Contribute to software procurement, vendor management, and contractual reviews.
• Implement zero-touch end user device deployment and optimise network support.
• Identify and implement improvements to IT infrastructure.
• Actively monitor and ensure performance meets contractual service levels for IT vendors.
• Manage asset lifecycle and contribute to disaster recovery and business continuity planning.
• Deploy security-related tools, manage information security policies, and promote cybersecurity awareness.
• Assist with data archiving, DLP, data retention initiatives, and optimise mail security.
• Perform hardware and software patch and firmware management.

Your Skills

• 5+ years in a similar Technical Operations/Level 1 & 2 Support role in a medium-sized multi-site organisation.

• Exposure to wholesale distribution, eCommerce, and manufacturing environments preferred.

• Strong experience with a variety of cloud (SaaS) based business applications.

• ITIL certification is a plus.

• Strong problem-solving and troubleshooting abilities.

• Familiarity with cybersecurity risks, frameworks, best practices, and tools.
• Vendor management skills.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!