About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected, and empowered.

The Role

The Missing Link is looking for an experienced and talented Sales Development Representative to join our team.

As Sales Development Representative, you will be a passionate and driven sales professional who enjoys and thrives on generating new business opportunities by identifying, contacting and qualifying new clients to add to our client base. You will be responsible for creating and managing leads through the sales pipeline whilst regularly tracking progress towards meeting activity metrics and sales goals.

You will be responsible for scheduling highly qualified meetings from inbound and outbound campaigns within target accounts. In order to do so, you will leverage a variety of prospecting tools and outreach techniques. You will also be required to collaborate with the Sales and Marketing teams to facilitate outreach for new programs, messaging, campaigns, and offerings.

Whilst you will enjoy the teamwork environment, you will also relish the opportunity to work autonomously to achieve results.

Whilst you will not be required to have extensive knowledge and experience within the IT sector, prior sales experience with an IT Systems Integrator, MSP or vendor will be a big plus.

We have strong partnerships with many leading vendors and have strong Managed Services capabilities.

If you would like to be part of our amazing journey as we continue to thrive and build our business and achieve your career growth and development, please apply for this unique opportunity!

Ready to launch your sales career, we are looking for a driven SDR to join our dynamic Marketing team. Competitive pay and real career growth is on offer.

• Minimum 2 years of sales prospecting experience through social media, cold callings, and emails
• Core sales skills related to initiating conversations, uncovering basic needs, connecting needs to high level IT services and solutions, and driving interest in continued discussion with sales team members.
• Previous experience with an IT Systems Integrator, MSP or vendor is highly desirable
• Experience in using Customer Relationship Management (CRM) software
• Strong verbal and written communication skills

• Time management and organizational skills
• Ability to work independently and as part of a team
• A desire to learn and grow in IT sales
• Bachelor’s degree in business or related field
• Defence force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Supportive collaborative environment

• Training / mentoring programs
• Hybrid / Flexible working arrangements
• Great commission structure

About the Opportunity

We are looking for motivated, positive and hardworking individuals to fill a variety of Business Development roles we currently have on offer.  You will work in the Independent Grocery space and be responsible for driving Client market share and category performance through ownership of in store promotional programs and increasing store sales results through opportunity-based selling.

As a Business Development Manager, you will be required to:

• Merchandise our clients’ product range within Independent grocery chains within your assigned area.
• Create point of sale displays, ensuring the product is well-stocked and maintained.
• Complete seasonal planograms when required
• Sell in new products and upsell all promotions
• Check stock levels for stores, liaising with store managers
• Report accurate data upon the completion of each visit

This opportunity will cover South Brisbane, Gold Coast, Warwick, Ipswich and surrounds. This Full time role is 38 hours per week across 5 days Monday - Friday, with a competitive salary package including superannuation. In addition, you will either be provided with a company car or alternatively a car allowance. 

About You

We’re on the lookout for a consumer focused Business Development Manager with an awesome attitude that can build strong relationships in the IG sector quickly! You will have high energy levels to push and motivate the team around you and accurately report on sales results via various systems.

Our ideal candidate will have:

• Previous retail or merchandising experience
• A valid driver’s licence
• Great communication skills to build relationships with store personnel
• Commitment to work on a regular basis in a casual position
• Ability to report your work via apps on a smart device
• Activities can be physically demanding in nature, especially planograms, so you need to be confident with working autonomously to complete these tasks.

What’s next?

If you are looking for a casual position working with amazing brands, then this is the role for you!

Please note only shortlisted candidates will be contacted.

About Our Client: 

• Our client is a pioneer in the new clinical research and RWE world that puts patients at the heart of the healthcare ecosystem.
• Through a recent acquisition with a company that is equally passionate about the importance of patient empowerment and engagement in healthcare transformation, they are on the path of merging biopharma, medical, and digital technology development with medical care using patient data.
• With its unparalleled technology and data capabilities that deliver the full spectrum of patient-centric services that help providers, payers and suppliers uncover opportunities, accelerate innovation, and improve outcomes for patients.

About the Role:

Client Relationship Manager

• Develop and maintain strong relationships with clients and potential clients
• Generate new business opportunities with support from the Marketing team
• Utilise CRM tools to track and manage client interactions and opportunities
• Set up specific commercial actions, participate in congresses, conferences or customer meetings
• Prepare, present, and follow up on service offers, proposals, and quotes
• Negotiate contracts and work with internal teams to ensure smooth order processing
• Address client concerns and resolve any issues or escalations
• Foster and manage key partnerships, including overseeing global actions for major accounts in order to set up privileged partnerships (through MSA (Master Service Agreement), prices lists, Governance plan).
• Track and report on performance to assess success and areas for improvement

Study Manager:

• Lead project delivery by coordinating effectively with both external (Sponsors, CROs, Investigators) and internal (Data Management, Logistics, Quality Assurance) stakeholders
• Plan and monitor project timelines, deliverables, and budgets while managing associated risks
• Address and resolve customer complaints and scope changes in projects
• Provide regular updates and insights to internal teams and sponsors to ensure alignment and project success. 

More Information: 

• Permanent full-time role
• Start date: ASAP
• Location: Sydney, Australia
• Working arrangement: hybrid of 3 office days and 2 WFH

• Must have full- working rights in Australia!
• Bachelor Degree or equivalent, in International Business or in Chemistry
• At least 2-3 years of experience in customer-fronting sales experience
• Experienced in B2B Sales activity from identifying the potential customers, making sales call plan and appointments, delivering sales calls and sales pitch, finding solutions for the customers, following up customers
• Excellent communication skills
• Good negotiation skills, with a grasp of the legal issues associated with contracts

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

 As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

About the Role  

We are seeking a Business Development Manager who is a proactive, target-driven individual with a passion for fostering client relationships, driving business growth, and exceeding goals. This role will identify, qualify, and close new business that results in substantial incremental revenue and margins.  As a primary business lead, you will be responsible for cultivating new relationships and maintaining existing ones for allocated accounts, driving customer retention, and actively generating leads across Australia.  

We welcome your unique talents, please apply for this role if it would make you excited to come to work every day. 

Sorry if this sounds cheesy, but we really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit. (It’s also a fact that women and underrepresented groups tend to only apply when they check every box…) 

You’ve the ability to effectively communicate ideas and strategies, coupled with compelling presentation skills. You’ve proven capability in establishing and nurturing relationships across all organizational levels. You’re target-oriented with a demonstrated track record of meeting and surpassing targets and KPIs, including pipeline metrics and opportunity coverage.

You’ve proven experience in bid preparation and are proficiency in bid preparation, support, and submission processes. You’ve the ability to adeptly manage sales pipelines, forecasts, and opportunities within CRM systems. You’re an expert in crafting business development plans that yield effective results. 

Experience in business development for the software industry is required. Exposure to the libraries domain and the ability to build strong relationships at all levels are highly desirable.

 Responsibilities

The role involves identifying and qualifying customer opportunities, building strong professional relationships, and leveraging internal resources to strengthen Civica's credibility with customers. It involves researching industry strategies, acting as a trusted advisor, shaping deals early in the sales cycle, and advancing profitable revenue growth.

We know that when our people are happy, they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon 

So here at Civica, we look after you. Here’s what you can expect: 

Career opportunities - we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business 

Flexible work - we have the technology and tools to support a hybrid work environment, with the ability to work from home and the office. 

We’re all different - and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old 

Focus on learning - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to “give back” with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

We are currently looking for a Sales Development Representative to join our Global Sales Development team. In this role, you will work with up to three Account Executives to create potential business opportunities for us to sell our products to enterprise and small business corporations across the ANZ region.

What you’ll deliver: 

• Take charge of driving our top-of-funnel sales pipeline. You will own discovering, qualifying, and nurturing new business leads using cold calling and email/ social media/ marketing campaigns.
• Engage prospects in meaningful conversations, identify their requirements and effectively communicate the value proposition of our products. Set up appointments for our account executives to further nurture and close deals.
• Seek out leads, map accounts, and build creative/ comprehensive account strategies including but not limited to: Building outreach sequences/messaging, identifying and mapping out personas by implementing multi-touch campaigns using a combination of channels such as email, phone calls, social media and other relevant mediums to maximize prospect engagement and response rates.
• Pipeline Management: Document and manage all interactions and information accurately in Salesforce. Maintain an organized pipeline of prospects, track progress, and ensure timely follow-up.
• Creative messaging: Develop and execute innovative and engaging messaging strategies to capture the attention of prospects and generate interest in our products and keep up to date on CTAs, Subject lines and different methods to gain access to key decision makers.
• Exude passion for learning all there is to know about sales: our industry, our client, our target buyer,  to learn the history of the industry, our target buyer, best practices for qualifying prospective clients, and more.
• Become an expert at using lead generation tools (Salesforce, Outreach, ZoomInfo) and LinkedIn Sales Navigator to find contacts and extract lead lists. 
• Collaborate to accelerate the sales cycle, and be a true partner to our Account Executives so they can close more deals. 
• Professionally and powerfully represent the SmartRecruiters mission, brand, and values during every customer interaction. 
• Commit to improving every day. As a member of our Sales Development team, you will have access to continued coaching and support as you grow professionally.

Education Perfect offers a suite of products designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential. 

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

About the role

Join Education Perfect as a Business Development Manager for Essential Assessment (EA), our K-6 Numeracy and Literacy assessment platform loved by more than 2800+ schools across Australia.

Part of our high-performing EA Sales team, you will develop and manage a sales pipeline, meet sales targets and identify upsell opportunities across your Southern QLD & Northern NSW portfolio of schools. You will work closely with other EA teams to grow brand awareness of Essential Assessment and ensure exceptional customer service and support for both prospective and trialling schools in your territory. Through your efforts, you will enjoy the satisfaction of genuinely helping teachers and supporting the learning of thousands of students. 

Our ideal candidate is based in the Gold Coast or Northern NSW. 

What you will do

• Meet and exceed individual quarterly and annual sales targets
• Identify and close upsell and cross-sell opportunities within your portfolio of schools
• Build strong relationships with key decision-makers and educational departments through in-person visits, phone calls, and online meetings
• Support accurate revenue analysis and forecasting by effectively managing the CRM at every pipeline stage
• Attend local conferences and engage in events to network and promote EA brand recognition in your region
• Share insights from teachers to inform new product developments, content, and marketing campaigns.

About you

• B2B sales experience, preferably in K-6 edtech or educational publishing
• Proven track record of consistently meeting and exceeding sales targets through a mix of hunting and farming sales activities
• A genuine interest in education and a desire to positively impact teachers and learners
• Primary teaching qualification and/or Australian primary teaching experience (desirable)
• Excellent written and verbal communication skills, capable of engaging with school stakeholders and decision-makers at all levels
• A valid driver's licence is required for this role, as you'll spend 50% of your time travelling to meet with schools and build our reputation through face-to-face interactions. (The other 50% will be working from home, with regular opportunities to connect at our EP offices)
• A proactive, positive attitude and an entrepreneurial spirit
• Experience using a CRM to manage pipelines effectively, with a commitment to data hygiene
• Experience with HubSpot, Subskribe, and/or Gong (desirable)

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer

• As our team is based globally, we offer both remote and flexible working arrangements
• For our remote workers, a communication allowance towards your monthly internet or phone charges and $1000 towards setting up your home office
• Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
• Wellness allowance to use on anything to support your mental and physical wellness
• EAP with unlimited sessions
• Employee Equity Bonus Plan
• Employee referral program - $2000 when you refer a new team member
• Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub 
• EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

Join the ShiftCare Revolution: We are hiring a Sales Development Representative!

Are you ready to catapult your career to new heights? ShiftCare, the trailblazing software provider, is on the lookout for a dynamic Sales Development Representative to join our unstoppable team.

Why ShiftCare?

ShiftCare is not just a workplace; it's a commitment to excellence and innovation. As the fastest-growing homecare software provider in the industry, we're dedicated to transforming the way care is delivered, and we want you to be a part of this exciting journey.

The Opportunity:

As a Sales Development Representative at ShiftCare, you'll be at the forefront of our growth, engaging with small to mid-size companies across the ANZ region.

Your mission? Qualify the ShiftCare value proposition to inbound leads via phone, email, and live chat, both booking demos for our Account Executive team and closing sales yourself. You'll also collaborate on outbound campaigns with our Marketing team, making a direct impact on our expansion.

What You'll Do:

• Build Relationships: Forge connections with prospects and tap into existing customer relationships to drive new business growth.
• Inspire Adoption: Motivate potential customers to embrace ShiftCare, highlighting the value of our premium plans.
• Engage and Connect: Seamlessly interact with inbound leads and initiate connections with cold leads at small and mid-sized companies.
• Collaborate: Work closely with a dynamic team, executing our sales strategy amidst exciting enhancements and new product releases.
• Innovate: Bring your ideas, strategies, and creative thinking to advance our company’s values, unique culture, and vision for the future.

What We’re Looking For:

• Excellence Advocates: Individuals dedicated to achieving personal and professional goals, always seeking new ways to improve and excel.
• Lifelong Learners: Curious minds with an innate desire to learn and grow, both professionally and personally.
• Critical Thinkers: Logical problem solvers who think on their feet, helping customers overcome challenges.
• Coachable Minds: Humble individuals who translate feedback into action, adapting and evolving in the fast-paced world of sales.
• Inspiring Communicators: Concise communicators who motivate customers to take action and achieve growth.

• SaaS Savvy: Experience in SaaS or B2B product-led companies
• Sales experience: 2 years experience in a similar Sales Development Representative role
• Pipeline Architects: Ability to build and maintain an accurate lead pipeline independently.
• Time Management Masters: Excellent time management skills with a keen attention to detail.
• Goal-Oriented: A sharp focus on goals and a belief that daily, weekly, and monthly activities lead to success.
• Team Player: Ability to work independently and collaboratively in a supportive team environment.

Why join Shiftcare?

We offer a competitive salary and commission structure along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.
• Employee Discount Marketplace:
• Access a wide range of discounted products and services, enhancing your ability to save money and enjoy preferred items.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!