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Redox

Customer Support Officer - Bibra Lake, Perth

Full-time

Bibra Lake, Western Australia

Customer Service

11 months ago

The CompanyRedox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysi..

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AtlamGroup

Support Services ManagerArcherfield, QLD

Full-time

Archerfield, Queensland

Customer Service

11 months ago

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge tech..

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge technology from across the globe. Boasting a team of over 350 professionals spread across Australia, Southeast Asia, and New Zealand, we are a thriving business committed to fostering exceptional career opportunities within an unparalleled company culture. About the Role: Position Partners is seeking a Support Services Manager to spearhead and optimize remote support services encompassing Operational Technology (OT). This role entails leading the support team’s development and executing service strategies to ensure our customers derive maximum benefit from OT platforms. Covering QLD, NSW, VIC, TAS, NZ, and South-East Asia, this position works closely with the West Australian team. Utilizing state-of-the-art technology to monitor fleet performance and high-precision machine guidance, the role requires an analytical and problem-solving mindset crucial for troubleshooting issues and aiding customers in achieving their objectives. This is a full-time permanent role based at our Archerfield Office. Key Responsibilities: – Provide effective leadership to the remote support teams facilitating customer support on their OT journeys. – Manage the supply of resources, parts, and equipment for planned and unplanned maintenance. – Coordinate and conduct scheduled meetings with customers. – Oversee communications and relations with the onsite Technical Services team, emphasizing support and preventive maintenance. – Maintain a detailed case management system for all active cases. – Manage all facets of predelivery processes and process RMA’s. – Gather, report, and communicate customer feedback on service, technology, and product delivery. About You: To excel in this role, you should possess: – Previous support experience, ideally supporting field service technicians directly or at a higher level. – Interest in developing a comprehensive business understanding and broad technical knowledge to enhance support provision. – Experience delivering technical training to field service technicians and customers. – Background in spatial science. – Site networking experience (WiFi, UHF, VHF, Network RTK). – Experience with high-precision machine guidance and fleet management systems. – Basic understanding of SQL/MySQL server databases. – Strong judgment and attention to detail with a focus on risk management and urgency. – A customer-centric approach. – Advanced project administration and leadership skills. Why Choose Us? At Position Partners, our team comprises individuals with diverse skill sets and expertise, where every idea and contribution receive recognition and appreciation. Irrespective of your role, joining us means having the chance to enact meaningful change, stay at the forefront of technological advancements, collaborate with passionate professionals, and chart a progressive career path. Recognizing the dynamic landscape of technology, we prioritize continuous learning and professional development for all team members. Our commitment to fostering work-life balance includes genuine flexibility, generous parental leave benefits for primary and secondary caregivers, wellness initiatives, and more. Diversity and inclusivity are fundamental values at Position Partners.…

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AtlamGroup

EOI - Professional Staff (Technical, Management and Administration)

Full-time

Narngulu, Western Australia

Others

11 months ago

Who we are: GMA Garnet Group (GMA) is the trusted global leader in industrial garnet. For over 35 years, we have been providing the highest quali..

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AtlamGroup

Business Trainee : Education Support Officer: Office Administrator - Student Records

Full-time

St Kilda, Victoria

Business Management / Project / Planning

11 months ago

POSITION OVERVIEW Are you passionate about kickstarting your career in an inclusive college that values diversity and fosters respect for differences?..

POSITION OVERVIEW Are you passionate about kickstarting your career in an inclusive college that values diversity and fosters respect for differences? NextGen Jobs is currently seeking a Business Trainee to join the team and contribute to the priorities of St Mary's College in teaching and learning, all while earning a Certificate III in Business Administration. If you're ready for an exciting opportunity that aligns with your goals, we invite you to apply and be part of our dynamic community. This 12 months Traineeship is based in Windsor and the the primary objective of this role is to provide reception, administration and first aid support to the College. The role requires undertaking a range of complex and often competing tasks, managing deadlines and schedules, responding to circumstances as they change, whilst at the same time, projecting a warm and welcoming spirit to students, colleagues and community members. Service excellence, flexibility and teamwork are essential requirements of the College and hallmarks of the staff who work in administration at St Mary’s College. Key Accountabilities Faith Dimension Support the faith, religious dimensions and values of the Catholic Church and Edmund Rice Education Australia (EREA). Participate in St Mary’s College community activities that uphold the objectives and traditions of EREA and the four EREA Touchstones: Liberating Education, Inclusive Community, Gospel Spirituality and Justice and Solidarity. Attend College services, mass, assemblies, community, and faith days as required by the Deputy Principal. Professional Conduct Be familiar with and comply with the College’s policies including, but not limited to, the Child Safeguarding (Safety and Wellbeing) Policy, Child Safety Code of Conduct and the EREA Code of Conduct. Assist in the provision of a child-safe environment for students. Contribute to a healthy and safe work environment and compliance with all safe work policies and procedures. Demonstrate professional and collegiate relationships with colleagues. Represent the College in a positive and professional manner to students, parents, professional bodies, and the wider community. Deal with sensitive and confidential information in a professional manner. Adhere to the College’s Professional Dress Code. Professional Development Demonstrate a commitment to ongoing professional development. Be open to researching areas of interest relevant to directions provided in the College strategic plan. Continue to develop ICT skills as technologies evolve. Participate in the staff appraisal process. Attend College meetings, staff professional development and faith development sessions where appropriate. With the approval of the Business Manager, attend professional development courses and training days. Administration Provide administrative support to the College Registrar/Executive Assistant to the Principal throughout the student enrolment process. Set up and maintenance of student files and records on College database and enrolment systems. Liaising with parents to ensure all required student documentation is provided to the College in a…

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AtlamGroup

Participant Support Officer - Lismore

Full-time

Lismore, New South Wales

Customer Service

11 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Admi..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Lismore. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.

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AtlamGroup

Executive Support Assistant

Full-time

Brisbane, Queensland

Customer Service

11 months ago

About the company: Our client is looking for an experienced Executive Support Assistant to join them for a 3 month period. A great opportunity for a..

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ICTECHNOLOGY PTY LTD

Level 2 Helpdesk Support Engineer

Full-time

Chullora, New South Wales

Customer Service

11 months ago

ICTechnology is an MSP (Managed Service Provider), specialising in network management, technical support, security, digital marketing, and most import..

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AtlamGroup

APS3 Participant Support Officer - Frankston

Full-time

Frankston, Victoria

Customer Service

11 months ago

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strai..

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Frankston. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in FrankstonAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

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AtlamGroup

Participant Support Officer - Port Macquarie

Full-time

Port Macquarie, New South Wales

Customer Service

11 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Admi..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Port Macquarie. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.Applications close Friday 20th October 2023.

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AtlamGroup

Participant Support Officer

Full-time

Dubbo, New South Wales

Customer Service

11 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Part..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Participant Support Officer for the office in Dubbo. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resumeApplications close Friday 20th October 2023.

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AtlamGroup

Expression of Interest – Referendum Support Roles - Asquith

Full-time

Asquith, New South Wales

Information Technology

11 months ago

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in peop..

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AtlamGroup

Support Officer Logistics

Full-time

Roseworthy, South Australia

Customer Service

11 months ago

Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that ..

Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.About the roleWe are looking for a Logistics Support Officer to join the growing team on a Permanent, Full-time basis. Ours is a branch that is growing, with big plans for our future! In readying ourselves for this growth, we are developing our team. If you have strong aspirations to succeed in this role right now, then we want to hear from you. Are you the person with passion and personality that’s ready to join us?As an Elders Support Officer Logistics, you will provide logistics and exceptional customer service support to the Branch Rural Products team and Elders customers. Apart from offering a complete delivery service for the Roseworthy branch, you will be a team player, ready to jump in and support branch operations where required. Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.ResponsibilitiesAs a Support Officer Logistics you will:Ensuring the upkeep and organisation of the warehouse, store, and yard.Handling the picking, packing, and coordination of customer orders for timely delivery.Safely managing the storage, handling, receiving, and dispatching of stock.Contributing to the secure storage of rural products, in accordance with Agsafe accreditation.Assisting with stocktaking and other rural products support activities as required.Performing rural product sales in branch.About youTo succeed at Elders, you will have; Are self-motivated, have strong teamwork skills, and demonstrate a keen attention to detail.Have demonstrated high-quality written and verbal communication and customer service skills, along with basic computer skills. Basic knowledge of general merchandise products (beneficial) and safe storage & handling practices. Possess a Drivers Licence (essential)Possess a Medium Rigid Truck Licence (preferred but not essential)Possess a Forklift Licence (desired)About EldersElders is proud to be the last Australian-listed major agribusiness. The most trusted agribusiness brand in Australia. We’re part of the landscape, part of the local communities, part of Australia’s history and we are entrenched in Australian agriculture.The brand is more than a company, more than a logo - it’s part of Australia. And, with an authentic drive to create a sustainable future for farming and the farmers of Australia, Elders is... for Australian agriculture.We are now looking for the next generation to be part…

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NBCUniversal

TechEx Technical Lead, ANZ

Full-time

Sydney

Information Technology

11 months ago

The TechEx team forms part of the IT Workplace Operations Team and the role will require a high-level customer focus, technical flexibility and agilit..

The TechEx team forms part of the IT Workplace Operations Team and the role will require a high-level customer focus, technical flexibility and agility. The role also requires flexibility around operational hours as well as supporting multiple locations in Southeast Asia and ANZ.

Provide 1st & 2nd line desk side support services to NBCUniversal International on all supported technologies including Windows & Mac hardware and various mobile technologies.
Identify and deliver Service Improvements aligned to the company’s goals by prioritizing technology initiatives and supporting the evaluation, deployment, and management of current and future technologies.
Good understanding of mobile technologies such as iPhone/iPad, Blackberry, Android & Windows Mobile running various OS levels.
Provide support to the infrastructure teams, where necessary, for remote hands and eyes to assist in the resolution of technical faults.
Work closely with all IT groups to resolve incidents / requests and ensure impact to customers is kept to a minimum.
Ensure adherence to all NBCU international policies, processes and procedures as well as support continual service improvement activity where appropriate.
Assist with product evaluation and the introduction of new technologies into operational support.

KEY RESPONSIBILITIES

Customer skills are equally as important as technical skills, combining both to ensure delivery of a world-class service. Effectively manage Incidents and Requests, ensuring customers are kept informed of progress and escalating where necessary.

Main Areas of Activity

Effectively resolve Workplace Technology Service Incidents and Requests keeping the customer always updated on progress and within SLAs guidelines.
Follow request management process and governance.
Take ownership of documentation regarding support issues and requests and ensure that this is accurate and maintained.
Ensure all relevant security & management tools are operational and exceptions are managed.
Meet all IT Asset Management process requirements in accordance with NBCU policy.
General maintenance of all IT equipment including PC’s, Macs, Mobile Devices, Printers, Photocopiers, VOIP telephones and other hardware and software as required.
Collaborate with International, US and local IT teams and Core NBCU business units as required.

Other Responsibilities

Ensure all relevant IT equipment is encrypted in alignment with NBCU Policy.
Undertake deployment refresh of IT equipment in alignment with the Asset Management NBCU International Policy.
Ensure seamless data transferred between devices.
Ensuring that any operational risks are reported and remediated in line with the agreed action plans.
Manage IT Consumables in accordance with the corporate guidelines.
Regular site visits to satellite offices to provide proactive IT support.

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Recruitment 24/7

NDIS Support Coordinator

Full-time

Kenmore Hills, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills. This position is Full-Time, Monday to Thursday ..

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AtlamGroup

Operational Support Officer

Full-time

Kilburn, South Australia

Customer Service

11 months ago

This is a full-time permanent position. Connecting people to deliver services to our community. At the City of PAE, we work Better Together to deliver..

This is a full-time permanent position. Connecting people to deliver services to our community. At the City of PAE, we work Better Together to deliver meaningful outcomes, we Grow & Improve our work every day, to ensure we Make a Difference for our community. Our organisational values underpin our constructive culture. We are supportive, we take on challenges, seize opportunities, build great relationships and we are proud of what we deliver for our community. We are connected! The City of PAE is committed to ensuring our employees represent the diversity of the community we serve. Diversity at the City of PAE means a workplace where individuals are recognised, respected, and engaged in ways that develop and harness everyone’s strengths. We provide excellent working conditions with job security, flexible working arrangements and support for professional development. This role provides a great opportunity for a talented and team-focused individual to take on a diverse role in a highly successful team. Are you an early starter, can you multi-task, Are you tired of blending into the crowd and have a passion for fashion that screams 'safety first'? If so, look no further, join our team as an operational superstar and rock high-vis clothing like never before! Key responsibilities of the position include: Undertakes a range of operational and administrative functions that enables the safe delivery of maintenance & projects in alignment with legislative compliance Responsible for ensuring safety products, equipment and essential stock are readily available for the delivery of all work programs Daily maintenance of an Inventory Control Data Base Warehouse Maintenance Conduct yearly and cyclic stocktake Provide waste management services for all depots The successful applicant will have: Experience in a Stores / Warehouse environment is essential Experience with stocktake and stock-level reconciliations is desirable Current Fork Lift license or the ability to obtain one is essential Current Front End Loader licence or ability to obtain one is essential More information can be found in the Position Description located below. This is a Level 3 position which has a current salary range of $83,342 - $89,629 (plus Super). Confidential enquiries can be directed to Sue Barry, Senior Operational Support Officer on 8405 6639. To apply, simply complete the application process by clicking the ‘Apply’ button and attach your cover letter and resume. Applications close 5pm on Sunday 21 January. The City of PAE values diversity and inclusion and we encourage Aboriginal & Torres Strait Islander peoples, women, people living with disability, young people, LGBTIQ people and people from culturally and linguistically diverse backgrounds to apply. We are committed to providing an accessible and inclusive workplace. We welcome a discussion around any workplace adjustments you may require. #bettertogether #growandimprove #makeadifference Benefits of Working at PAE Position Description -…

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AtlamGroup

Production Support Admin - Minto Frame and Truss

Full-time

Minto, New South Wales

Manufacturing / Production

11 months ago

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle product..

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.In the Bunnings Frame & Truss centres, we continue our long history of servicing the needs of Australian trades. Our product ranges from electrical, plumbing, landscaping and building jobs, sourced and supplied sustainability from different parts of the world. This creates great opportunities for you to build your career with us.Bunnings Frame and Truss continues to grow across Australia and with this brings new opportunities to join our close-knit family. Our newly established Frame and Truss Manufacturing plant in Minto (NSW) is now in phase two and looking for a Production Admin Support Officer.About the role:We have an exciting opportunity as a as a Production Admin Support Officer. Based at our BRAND NEW Minto Frame and Truss site, you will perform general office duties and support the Manufacturing Operations team both locally and regionally whilst maintaining and promoting a safe work environment.Expectations include the iteration and optimisation of administration processes to support lowest quartile cost manufacturing whilst exceeding customers’ expectations.What's involved:Play an active role in assisting to resolve health and safety issues and accurately report hazards and other health and safety matters to their leadership teamReviewing outstanding orders against supplier outstanding order reports and closing off completed ordersAnalyse systems and processes to improve cost/service efficiencies within the department.Liase between customer experience, technical and production/despatch departments.Ensure all customers receive a high-quality experience by maintaining a high standard and professional phone manner when communicating with customers and internal stakeholders.Greet and announce all visitors to the site, providing appropriate assistance.Perform general office duties and basic requests for immediate supervisors.Who we’re looking for:Attention to detailDemonstrated ability to deliver performance while maintaining a strong focus on safety and cultureStrong decision-making capabilitiesInspire and encourage team members to deliver Best ServiceExcellent telephone mannerStrong interpersonal skills along with the ability to communicate with various stakeholders across the businessOpen to new and work within a continuously improving environmentWhat you will get from us:Training, Development, and opportunity of career growthDiscounts in Bunnings and partnering RetailersYearly Health Checks, Mental Health Support, Flu Vaccine and other Health incentivesWork-Boots Re-ImbursementFinancial advice, Share Plan options, Travel and Car Rental DiscountsYou’ll be part of a workplace where you’ll feel like you belong. There’s so much on offer when…

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Centorrino Technologies

Desktop Support Officer - 6mo FTC with extension possibility

Full-time

Melbourne, Victoria

Customer Service

11 months ago

Get to Know UsHere at Centorrino Technologies, or CT as we like to call ourselves, we put a lot of effort into delivering the best customer experience..

Get to Know Us

Here at Centorrino Technologies, or CT as we like to call ourselves, we put a lot of effort into delivering the best customer experience of any managed ICT provider in Australia. We exist to empower our customers with a frustration free tech environment so they can concentrate on what’s important to their organisation.

We’re excited by the fact our team is continuing to expand. As we continue to grow, we’re on the hunt for a suitable candidate to join us as a Desktop Support Officer based at a client site.

The role:

As part of the role, you will be responsible for providing local end user support for the customers' technology environment which encompasses a combination of Microsoft Windows 10 Workstations, Apple Mac Devices, Chromebooks, Meeting Room Technology and Mobile Devices running both Android and iOS.

Responsibilities:

Utilise your skills and passion for technology to solve technical issues on Windows, Apple Mac, Chromebooks, Android and iOS based devices supporting the operating systems, hardware and client side applications on these devices. Whilst we understand that you may not have had experience with all platforms, the successful candidate will be a fast learner who enjoys expanding their knowledge;
Travel from site to site based on the schedule;
Provide end users with training on how to better use their devices and assist them to learn something new;
Be personable with end users developing a friendly bond with customers;
Collaborate with your fellow colleagues to determine any processes which need improvement or can be handled more efficiently;
Seek customer feedback on your performance and take an active approach in attempting to continuously improve these results;
Identify problems or requests which don't have an existing process and collaborate with your peers to develop and implement one;

Qualifications, Skills & Experience

Know your way around a computer and in particular Windows;
Intune knowledge;
Basic Networking;
A solid understanding of how computers and associated peripherals work together;
A fast learner with a eagerness to learn more;
A person that enjoys a fast paced environment and helping others;

The role is based at a client site in Melbourne CBD and is a full-time position.

Monday to Friday - Full Time with and early start onsite.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Aboriginal people and people from culturally diverse backgrounds.

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Hearth Support Services

Disability Case Manager (Relationship Manager)

Full-time

Glen Iris, Victoria

Others

11 months ago

Secure, permanent full-time role Free on-site parking, laptop & mobile phone Flexible Ways of Working Prime office location on Burke Road, Glen ..

Secure, permanent full-time role
Free on-site parking, laptop & mobile phone
Flexible Ways of Working
Prime office location on Burke Road, Glen Iris

We have an exciting new opportunity for an experienced Case Manager to join our friendly team at our Glen Iris office.

About us:

Hearth is a registered NDIS and TAC support services provider. Our mission is to be a driving force in changing the disability sector to improve the lives of people with a disability.

Our commitment is to create an environment that nurtures, supports, and engages with our participants and support workers to consistently provide the highest standard of care. We achieve this through fostering and cultivating long-term and sustainable relationships.

About the role:

As a central point of contact for support workers and participants, the Relationship Manager role is core to what makes Hearth different to other support providers.

Responsibilities will include but not limited to:

Creating and continuously developing relationships between participants, their family, and support teams
Maintaining relationships with support coordinators, house supervisors, and other relevant community and external stakeholders
Lead and support the Support Worker teams to provide responsive, person-centered care that enables participants to progress toward their individual care plan goals
Coordinating a weekly staff roster for each participant and proactively resolving rostering issues.
Accurate case noting and client reviews that reflect forward planning in line with the participant's NDIS plan.
Compliance with Hearth policies and procedures to ensure a safe working environment and detailed, timely incident reporting

Minimum 2 years experience working as a Case Manager/Support Coordinator in community services, welfare support, disability support or social work (essential)
A relevant qualification in community services, welfare support, disability support or social work (desirable)
Proven experience delivering high quality client-centred service that is targeted and relevant to their NDIS goals
A Professional level of administrative and business communication, including case noting and report writing
Excellent time management and organisational skills
Strong interpersonal skills and high levels of resilience
Working knowledge of Microsoft office suite and employee rostering systems
Own car and driver's license

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SocialbleTech

Intensive Animals Technical Services & Nutrition Position

Full-time

Melbourne, Victoria

Information Technology

11 months ago

Scolexia Pty Ltd Scolexia Pty Ltd, an animal and avian health consultancy are currently seeking a candidate for an “intensive animals technical se..

Scolexia Pty Ltd Scolexia Pty Ltd, an animal and avian health consultancy are currently seeking a candidate for an “intensive animals technical services & nutrition” position involving the application of feed additives in animal nutrition and intensive animal feed formulation. The Full-Time Position will focus on the importance of nutrition in the productivity, health, and welfare of intensive animals, including poultry, pigs, and ruminants. At minimum, the candidate will require a tertiary qualification in Agricultural Science from a recognised institution and at least 5 years of experience in the areas of intensive animal feed additives, biologicals, nutrition, and health. The candidate is also required to demonstrate expertise with the formulation of intensive animal feed rations using feed formulation software. This knowledge is to extend in the understanding of the financial business of preparing feed rations for intensive animals. The candidate is also expected to enhance their knowledge base through involvement with technical workshops, collaboration with colleagues and attendance at international conferences. Concurrently, with this foundation work, the candidate will also join the Scolexia R & D section in studies involving feed additives, novel biological products, and product development. The specific nature of this position and requisite qualifications means that consideration will only be given to those that meet the outlined criteria. International applicants need to have their qualifications recognised in Australia and have capabilities in both spoken and written English. The successful applicant will be based in Melbourne, Victoria however the role will involve routine interstate travel and potentially international travel. Further training including post graduate activities will be encouraged. A remuneration package between $100,000 to $120,000 will be negotiated, depending on level of experience. Please contact our Melbourne office to discuss further. Note all enquiries will be handled in strict confidence. Scolexia Pty Ltd 8/19 Norwood Crescent Moonee Ponds, VIC 3039 Ph: +61 (0) 3 9326 0106 Email: [email protected] website: www.scolexia.com Benefits A negotiable remuneration package based on experience. Opportunities to attend international conferences. Scope for further training including post graduate activities. Task & Responsibilities Development of flock/herd nutrition specifications Provision of technical advice to clients Feed formulation and cost analysis Feed additive research & development Qualification & Experience Tertiary qualification in Agricultural Science (or Australian recognised equivalent) Experience with poultry, pigs, and large animals intensive farming High levels of both written and verbal communication skills Basic computer skills About Company Scolexia Pty Ltd – Animal and avian health consultancy provides high quality and personalised consulting services to the intensive animal farming and processing industry. Scolexia provides comprehensive management programs and up to date technical advice for the care and husbandry for the poultry, pork, cattle and aqua-culture industries. Scolexia provides an all-inclusive service to our clients under the three main areas of veterinary technical services, agribusiness consulting and project management consulting. Salary: $100000-120000 Job Publish: 03-01-2024 Job Expire: 02-02-2024 Please click to View more detail / apply .

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EACH

Support Worker Recovery - EIPSR

Full-time

Boronia

Customer Service

11 months ago

As a Support Worker, you will be managing a caseload of clients whom you will assist resolve and/or reduce barriers to stable self-care with low inten..

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The Missing Link

IT Support Coordinator

Full-time

Artarmon, New South Wales

Customer Service

11 months ago

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core off..

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team.

About this Role:

The Missing Link is looking for an enthusiastic IT Support Coordinator to join our high performing infrastructure IT team. Working closely with the Service Delivery Manager and wider Support team, you will be involved in ensuring that The Missing Link’s services are delivered reliably and efficiently, and align with client needs and commercial agreements. You will be provided with ongoing support, training and development to thrive and succeed in the role.

Key Responsibilities:

Service Delivery Coordination

Service transition

IT Service Management (iTiL)
Create and modify Managed Service agreements in ConnectWise.
Provide technical team guidance on SmartSERVICES inclusions and exclusions.
Assist in monthly project billing for Service Desk projects incl. build and deploys.
Liaise with Sales and Solutions teams to coordinate ad-hoc technical work / Work Orders.

Team Administration

Actively maintain the accuracy and completeness of Agreements, Configuration items, Risk Registers. Action Registers, Service Catalogue.
Assist in maintaining asset register and updating asset processes.
ConnectWise related administration tasks including creating and updating recurring tickets to support delivery of managed services.
Assist with resource coordination including shift and on-call rosters, payroll updates.
Collaborate with cross-functional teams, including sales, operations, and finance, to contribute towards areas where processes can be optimized.

Proven experience in Service Delivery or related area.

Local experience engaging and interacting with various level of business stakeholders.
Excellent communication, interpersonal skills, and the ability to collaborate effectively with cross-functional teams.
Strong analytical and problem-solving skills, with the ability to identify process inefficiencies.
Proficiency in using relevant software applications, such as ConnectWise.
Strong attention to detail and organisational skills and ability to manage multiple deadlines simultaneously.
Ability to build and maintain strong relationships with internal and external stakeholders.
Ability to work well in a fast-paced environment.
Ability to work autonomously and proactively.
Experience working in an ITIL/ITSM framework and certification in ITIL.

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Centorrino Technologies

eLearning Support Specialist and LMS Administrator

Full-time

Keilor North, Victoria

Customer Service

11 months ago

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!At Centorrino Technologies, we're not just another tech..

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AtlamGroup

APS3 Participant Support Officer - Warrnambool

Full-time

Warrnambool, Victoria

Customer Service

11 months ago

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strai..

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Warrnambool. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in WarrnamboolAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

Click here to view more detail / apply for APS3 Participant Support Officer - Warrnambool

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AtlamGroup

Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

Full-time

Emerald, Queensland

Sales / Marketing

11 months ago

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions. For over 35 years we have been pr..

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions. For over 35 years we have been providing a broad range of markets with innovative and sustainable water management solutions. The industries which benefit from our expertise include agriculture, turf, mining & drilling, water treatment, civil construction, plumbing trades, home improvement and DIY. We are well positioned for growth and currently offer a great opportunity for a Sales Professional to join our Nutrien Water Emerald, QLD team. About the role: Reporting to the Branch Manager you will be exposed to various areas of the business including but not limited to: Retail and trade Sales Answering customer enquires via phone calls, emails and instore Order allocation and picking/packing Stocktakes Invoicing Installing solar set- ups Warehouse/dispatch activities including customer deliveries Undertake a Certificate III in Business About You: To be successful, it is desirable if you can demonstrate: High quality customer service Experience and a passion for sales Ability to work in a team Demonstrate a keen interest in learning and building your expertise Ability to work effectively in a safety-focused environment Exposure to a warehouse/store duty environment (highly regarded) Understand irrigation systems for commercial/agricultural practices (highly regarded) A current Forklift licence (highly desirable). Apply today! If this sounds like the right opportunity for you, click on the APPLY button. This job will remain posted until filled. In accordance with Nutrien Ag Solutions’ policies, you may be required to undergo a pre-employment background and medical. All considered applicants will need to undergo a VEVO/visa check. At this time only candidates with an existing and future right to work in Australia will be considered. While we appreciate all applications we receive, only candidates under consideration will be contacted verbally. All other applicants will be advised of the outcome of their application via email at the conclusion of the recruitment process Please note that unsolicited CVs or profiles will not be accepted, and Nutrien Ag Solutions will not be held liable for any that are sent through. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights. Career Hub Visit Career Hub to get career advice, complete Skill Assessments and access your free Job Seeker Toolkit. ?? » Find out more MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Click here to view more detail / apply for Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

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Catholic Healthcare

Community Support Worker (Respite Cottage & Day Centre)

Full-time

Dubbo

Customer Service

11 months ago

Community Worker (Respite Cottage & Day Centre)Fixed work locationPermanent shifts availableNot for profit salary packaging (pay less tax)Are..

Community Worker (Respite Cottage & Day Centre)

Fixed work location
Permanent shifts available
Not for profit salary packaging (pay less tax)

Are you experienced in supporting people living with dementia?
Do you love providing environments and experiences for people to have fun and improve wellbeing?

The Position

We have an exciting opportunity in our Respite Cottage and Day Centre in Dubbo for an experienced community worker. This role is as diverse as it is rewarding, ensuring that each day you come to work, you will experience something new and will have had a positive impact on someone’s life. Weekend work required with generous penalty rates on offer.

In this role you will find yourself

Participate in meaningful activities with clients with dementia
Providing high level support to clients living with dementia
Helping with meal preparation and general housekeeping
Providing personal care for those that require it

To be successful for the role you will have

Certificate III in Aged Care
Experience supporting people with Dementia
Previous experience working within an aged care environment
Able to effectively facilitate group activities
A strong work ethic along with a sense of fun
Time Management and thinking on your feet in a fast paced and ever changing environment
Proof of COVID Vaccinations

Our Benefits:

Access to Not For Profit Salary packaging (Tax benefits that increase your take home pay)
Ongoing training and development to grow your career
Values-based organisation, we employ people of all faiths
Work independently with team support

Catholic Healthcare promotes the dignity, life and spirituality of older people through connected and inclusive communities across residential aged care, home and community services and retirement living across NSW and SE QLD. Our values of Courage, Compassion and Integrity sit at the core of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Quick Apply

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