Vestas Australia is looking for a Lead Product Readiness & Technical Support.
This role involves providing technical and operational support for day-to-day site installation activities across the APAC region. It includes engineering implementation and operational readiness for tools and wind turbine generator (WTG) platforms, as well as the creation of technical documentation. Responsibilities also encompass the prioritization, development, implementation, maintenance, and continuous improvement of products, tools, and materials.
Responsibilities:

• Ensure compliance with legal requirements, construction and safety codes, and other regulatory requirements
Provide day-to-day Site Installation technical support
Work closely with the LEAN team for site execution optimization & management
Implementation and management of new engineering initiatives (e.g. Tools, Materials and products)
incl. time, cost, and quality impact
Development and implementation of site execution cost-saving initiatives
Progress reporting to Senior Management
Provide clear direction for Vestas site personnel (if and where applicable)
Maintain a good working relationship with the client (if and where applicable)
Support all operational stakeholders across the APAC region (e.g., Sales, bid and sourcing
department)
Engage and influence internal, external, local, and global stakeholders to take appropriate action to
improve overall reliability and customer satisfaction.
Supports the business case creation, validation, and escalation of solution development and upgrades
associated with turbine components.
Qualification:
Minimum 5 years' experience in a similar position.
• B.S. or M.S. in Engineering from an accredited university• Professional technical understanding of Wind Turbine mechanical and electrical systems, root cause
analysis, reliability engineering, fault analysis, and solution development
• Professional methodical and problem-solving skills; ability to develop clear and repeatable solutions to
complex problems and use sound judgment in choices
• Experience in providing general administrative and technical support.
• Advanced IT skills, e.g. MS Office, MS Project user or key user.
• Preferably first experience in people management, alternatively strong interest in it.
• Cost awareness and customer orientation.
• Managed teams in a major project portfolio environment,
• Developed and implementation of best practice systems and procedures.
• Managed sub-contractors in remote site locations e.g. crane, excavation, electrical, civil.
• Management and reporting of budgetary requirements.
• Experience providing service with direct customer interface.
• Experience in high-pressure situations in major construction management environments.
Competencies:
•Be the point of contact for Global construction interphases (LEAN, InCom, Product Management, VPS,
factories, etc.)
• Provide effective support that achieves a highly aligned, engaged, and motivated installation team
that produces high-level results against Key Performance Indicators and Operational Objectives.
• Management and implementation of product updates and engineering solutions which include. Tools,
Material and products (internal or external)
• Support and technical documentation discussions and improvements
• Support in compiling internal and external reports to communicate improvements
• Analyse, manage and mitigate risks (Time & cost) - where applicable
• Be the escalation point for operational topics during the execution phase
• Improve safety culture within the organization.

Additional information:
• All potential employees will be subject to undertaking a full medical assessment to be considered for this role.
• Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date.

What we offer:
• A positive safety cultures
• Diverse and fast-paced work environment
• An opportunity to work with the world leader in wind energy.
• The opportunity to further develop your skills and professional development.
• Global career progression prospects.
• Diversity and Inclusion

Additional information:
• All potential employees will be subject to undertaking a full medical assessment to be considered for this role.
• Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date.
Our Benefits

Join the World's Leading Wind Energy Solutions Provider
Excellent Career Development opportunities both Nationally and Globally
A workplace that embraces Diversity and Inclusion
Flexible workplace arrangements
13 weeks Paid Primary Carers Leave
3 weeks Paid Secondary Carers Leave
Employee Assistance Program

Vestas is an equal-opportunity employer. We are dedicated to attracting, retaining, and developing our people. Applications are encouraged from all sectors of the community and we strongly encourage applications from those who identify as being Aboriginal or Torres Strait Islander.
BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, www.vestas.com/en/careers/job-openings

About Vestas
Vestas is the energy industry’s global partner in sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 29,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce that embraces all social identities and is free of any discrimination. We commit to creating and sustaining an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

17th October,
About Everyday Independence With over 40 hubs across Australia, Everyday Independence is a dynamic organization committed to changing the game for people with disabilities. Working in the social model, our united team of talented change-makers is on a mission to make inclusion possible for all Australians.    About The Role We are looking for an experienced Behaviour Support Practitioner to provide life-changing therapy to NDIS participants in  South Morang, Reservoir, Epping and surrounding areas. This position is full-time or part-time (4 days per week). This position is full-time or part-time (4 days per week).     Your Everyday As a Behaviour Support Practitioner at Everyday Independence, no two days will be the same:

Working in the social model means youll work in diverse settings; from homes and schools to playgrounds, workplaces, and community centres
Utilizing assessment and intervention skills to support participants in

... Click here to view more detail / apply for Behaviour Support Practitioner ? North Eastern Melbourne

Full Time Fixed Term Position - January
Band 4 - Salary Range $72,119 to $76,460 per annum 11.5% Super ADO
Salary offered will depend on level of skills and experience.
About Melton City Council
The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.
We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. Youll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green






... Click here to view more detail / apply for Business Support Officer (Engineering & Asset Services)

Milestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT Helpdesk Support on a part-time basis to work on Saturdays and Sundays for an afternoon shift.
Please note the candidate would be required to attend an Initial 3 weeks of full-time training Monday to Friday on-site
Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.
Key Responsibilities include:

Providing IT support over the phone
Providing first level support and logging the tickets
Provide excellent customer service
Providing hands-on hardware and software support
Installing, moving, adding, and changing equipment and software
Maintenance of Client's Network
Performing proactive and reactive troubleshooting to identify potential problems

Skills we are looking for:

Detailed knowledge of Ticketing System

... Click here to view more detail / apply for IT Helpdesk Support (Part-time/Weekend)

Full Time
Salary: $74,000 + super


Care Services Australia has exciting opportunities for Support/Care Workers Australia Wide.

Full Job Description

Our leading organisation in the Home and Community Care industry, working with a diverse range clients and participants in the aged care and disability sector. The organisation has created an exciting opportunity for dedicated Support Workers to join the team and use their skills and experience to truly make a difference.

These are  Full-Time  roles and position are available throughout Australia

Your new role


Provide appropriate levels of support to maintain and improve the clients level of independent functioning including participation in the community
Respond to the client’s needs and collaborate positively with their families, support people and others in their lives.
Undertake various domestic assistance for the client.
Demonstrate high quality service
Maintain confidentiality at all times
Recognise, respect and respond to the needs of the client
Maintain documentation to a high standard
Participate safe food handling


What you will need to succeed

The best candidate for this role will ideally possess:


(Preferred) Certificate 3 or higher in Individual Support/Aged Care/Disability Care or equivalent qualification
Passion for providing support and care to people
Punctual and reliable
Clear and effective communication skills
P1 Drivers licence and willingness to transport clients
Experience as Support/Care Worker highly desirable


What you'll get in return


You'll be working in an industry that makes a difference
You'll be joining a great organisation with a long history in the industry and a recognised employer of choice
You’ll be helping to build extraordinary lives, support people with disability to be well, have a home, choose a career, learn new skills, participate in their community and enjoy a full life


Employment Requirements

The best candidate must possess or be willing to obtain prior to commencement:


Eligibility to work in Australia
100 points of Identification
Australian National Police Check (Must be less than 12 months since the date of issue and be for unsupervised and working with vulnerable people)
NDIS Worker Screening Check
Working With Children Check/Card
Certificate of completion of the NDIS Worker Orientation Module
Certificate of Completion of the Australian Government Department of Health Covid 19 Infection Control Training
Certificate of Covid 19 Vaccination compliance
Current HLTAID011 (or equivalent) First Aid Certificate
Current HLTAID009 (or equivalent) Cardiopulmonary Resuscitation Certificate



If this position sounds like you, then apply now!

For a confidential discussion, please contact the AusCare Home and Community Care recruitment team at careers auscareservices.com.au Please ensure your quote the position title and location.

Our process

We are committed to filling our positions with the best person. This means   we are happy to wait for the very best candidate to apply, so applications remain open until then. Once we find the best person, applications will close.

Only shortlisted candidates who meet our requirements will be contacted. So watch your email. If you are shortlisted, you will need to provide all of the employment requirements prior to or at the time of interview.

This role is originally known as Manual Integration Team Support Officer, is a critical role within our organization, responsible for managing the setup of data that facilitates the end-to-end assignment generation process. This position ensures accurate and timely payroll and billing processes, while maintaining compliance with all relevant internal policies and regulatory requirements.
Client Details
We are the world's leading recruitment agency with more than 32,000 passionate full-time employees in thousands of branches across 60 countries. We are committed to connecting organisations with the talent needed to succeed.
In Australia, our network of offices across the country allows us to support you no matter where you are. Our local teams understand the Australian market and are busy connecting people with jobs and jobs with people every day.
Every year in Australia alone, we help thousands of people get into exciting new careers. At any given time, ... Click here to view more detail / apply for Project Support Officer (12 Months Max-Term)

Keywords Studios is one of the largest go-to technical and creative services providers to the global video games industry. We provide integrated art production, engineering, audio services, testing, localization, and player support services for PC, Playstation, Nintendo, Xbox video games. How big are we? 17,000 employees. 80 Studios. 20 Countries. EUR$650M Revenue. Best of all, we continue to grow in a sustainable way. 
Keywords Studios Australia, consists of Wicked Workshop (Vic), Tantalus Media (SA, Qld, Vic), and Mighty Games. In we added over 70 new, talented individuals surpassing 250 employees in Australia. We're anticipating similar growth for . Whilst we're backed by a highly successful global parent company, we still enjoy the intimacy and independent studio feels. If you're a passionate, collaborative, can-do, delivery focused individual, we'd love to hear from you. 

As a Technical Artist with Tantalus, your role is to help build ... Click here to view more detail / apply for Technical Artist ? VFX and Lighting

The Opportunity At APA, our purpose is simple: to strengthen communities through responsible energy.
We now have an exciting opportunity available for a Technical Services Specialist to join our Operations and Maintenance team in Melbourne or Brisbane on a full time permanent basis.
The Technical Services team are responsible for Emergency Preparedness of APA operational assets. We achieve this with the right people, processes and equipment.
Reporting to the Team Leader Technical Services, you will play a key role in providing operational support for critical field activities including Emergency Response, Repair & Recovery, In-Service Welding and Hot Tap and Stopping.
The location for this role is flexible and hybrid; we will consider locations in Melbourne or Brisbane.
Key Responsibilities

Provide welding engineering and technical support to emergency incidents and training programs.
Provide support for the development and delivery of national In-Service processes
... Click here to view more detail / apply for Technical Services Specialist

04th November,
IT support Internship An IT support at our education sector clients, you will assist users in organisations with computer- or software-related issues. Their duties include installing and updating software, servicing and maintaining hardware and IT equipment, running networks and troubleshooting technical problems related to the IT systems and equipment. IT support duties and responsibilities An IT support at schools typically has the following duties and responsibilities: Providing technical support to users (student & staffs) Prioritising and escalating issues as needed Installing hardware and software Advising users on which steps to take to fix minor IT problems Troubleshooting and identifying causes for hardware malfunctions or software errors Network administration Monitoring performance of IT equipment and computer systems in an organisation Other adhocs according to requested of ICT manager or authorised persons/head of schools What you need: Strong analytical and problem-solving abilities Excellent communication and interpersonal skills Familiarity
... Click here to view more detail / apply for IT Support Intern

Milestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT Helpdesk Support on a part-time basis to work on Saturdays and Sundays for an afternoon shift.
Please note the candidate would be required to attend an Initial 3 weeks of full-time training Monday to Friday on-site
Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.
Key Responsibilities include:

Providing IT support over the phone
Providing first level support and logging the tickets
Provide excellent customer service
Providing hands-on hardware and software support
Installing, moving, adding, and changing equipment and software
Maintenance of Client's Network
Performing proactive and reactive troubleshooting to identify potential problems

Skills we are looking for:

Detailed knowledge of Ticketing System

... Click here to view more detail / apply for IT Helpdesk Support (Part-time/Weekend)

An opportunity to join a leading provider of disability and mental health services
$ - phr (SCHADS Level 2B) Leave loading Super Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA to apply. Even if you only meet some of the criteria, we?d love to hear from you.
About the opportunity
We have an incredible opportunity for Support Workers to join a supportive and inclusive team in providing quality support to our clients in Frankston, Dandenong, Mornington and Pakenham. As a passionate Support Worker, you will be responsible for the delivery of services purchased through the National Disability Insurance Scheme (NDIS).
You will use ... Click here to view more detail / apply for Disability Support Worker

We?re Jetstar. You may know us for our famous low fares, but did you also know that we?ve flown more than 400 million customers since we launched in Australia in ? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not just an Australian airline either - the Jetstar Group also includes Jetstar Asia and Jetstar Japan, and is one of the largest low-cost airline groups in Asia Pacific by revenue. As a group, we operate a fleet of more than 115 aircraft, including the Airbus A320 family and Boeing s. Every day we enable more people to takeoff to more places, more often.
Jetstar thrives on innovation. We're looking for a dynamic and proactive project professional to help our business work smarter and more efficiently. You will be encouraged to think innovatively and develop ... Click here to view more detail / apply for Senior Project Support Specialist ? Knowledge & Training

We have fantastic opportunities for driven and committed VCE Chemistry tutors to join our passionate Tutoring Team in preparation for 2025! Be the leader who develops and nurtures relationships with our students and parents, and helps them derive maximum benefit and satisfaction from our offerings at Contour Education!

Who Are We

We empower students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors who can teach the study design in a simple and intuitive yet engaging way.

Over 5,000 students and 100 team members have joined our tutoring services since our founding in 2020. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022 and ranked again for both 2023 and 2024, plus we're continuing to multiply year over year!

It's our vision to reshape education, starting with tutoring.

Opportunity to Tutor Groups

Have you ever wanted to do group tutoring but never got the time or students to? Maybe you’ve been doing one-on-one tutoring so far, and now you want to explore group tutoring? As a VCE tutor at Contour, rather than tutoring one student at a time, you can now motivate groups of students with your knowledge and experience without the hassle of more admin work and finding students.

Access to High-Quality Tutoring Material

You’ve probably spent hundreds of unpaid hours making tutoring resources for your students. We know it can be an extremely time-consuming process, and arguably one of the more boring and tedious parts of being a tutor. But that’s where we come in! We’ve spent thousands of hours creating resources and detailed notes for VCE subjects. All we need now is you—the tutor!

All you have to do is prepare for your tutoring session by reading over the class workbooks beforehand, and provide an excellent tutoring experience to your students :)

Competitive Pay and Compensation

We pride ourselves on compensating and rewarding our tutors for their hard work. The starting rate ranges from $90 to $160 per 2-hour class (exc. Super) depending on the size of the classes you take. If you're already a veteran tutor, then apply for our senior tutor role and the rates can only get higher as you pick up more classes, show dedication to Contour, and contribute to the success of your students!

We've also introduced a new compensation model since 2024 where you'll also share part of the revenue generated by your classes. We want you to feel rewarded for introducing students to Contour and doing a great job at making them happy, so if Contour grows, you'll grow with it!

In some circumstances, if you already have private students but want to transfer them over to Contour, we can potentially even provide payouts so you can move all your tutoring work to us. Win-win!

Minimal Admin Work

There is almost no requirement for admin work. All you have to do is take simple attendance, manage student emails, and address student questions promptly outside of class via social media/text/email. Our support teams organise class days and times, following up on missed attendance, managing payments and enrolments, so you can just focus on the student and tutoring. However, If you’d like to create additional resources for us or do more non-tutoring work, we can also organise tailored payment plans to suit your needs :)

Support & Personal Development

Working in a collaborative environment and an energetic team can be a fantastic opportunity to hone your skills and learn so much along the way! When you work with us, you’ll also have the chance to learn from tutors who have spent thousands of hours tutoring and have garnered years of experience, perfecting their craft.

You'll be trained upon joining and we'll provide you with personal feedback as you settle in. You'll also be engaged with the rest of the team through routine catch-ups and peer-review sessions, and over time you'll receive further perks, pay rises, classes and work opportunities. We'll also be there to support you through any personal ventures such as rent applications and job references!

Subject Openings

• VCE Chemistry 3/4
• VCE Chemistry 1/2

Location Openings

We have opportunities for tutors at all of our campus locations, creating variety, flexibility and the opportunity to tutor close to home.

• Point Cook
• Narre Warren
• Box Hill
• Glen Waverley
• Melbourne CBD

Skill Requirements

• Above market rate compensation and guaranteed pay (ranging from $90 to $160 per 2-hour class per week).
• Bonuses for student enrolments (the better you perform, the more you share in our company's success).
• Satisfying and fulfilling work helping students succeed (it feels good when your students do good).
• Minimal admin work with a fixed schedule (consistent hours every week).
• Primary focus on providing an excellent student/parent experience (no hassle with student payments or admin).
• Significant improvement in public speaking, team and leadership skills (and you get paid for it).
• Personalised mentorship, training and feedback to improve your tutoring and communication skills.
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
• Opportunities to do more classes and performance based pay rises.

Stroke Foundation is a national charity that partners with the community to prevent stroke, save lives and enhance recovery. We stand alongside stroke survivors and their families, healthcare professionals and researchers. We build community awareness and foster new thinking. We support survivors on their journey to live the best possible life after stroke.

Stroke is one of Australias biggest killers and a leading cause of disability, yet it can be prevented, and it can be treated. It is estimated more than 27,000 Australians will experience stroke for the first time in their lives this year, which equates to one stroke experienced every 19 minutes. There are more than 445,000 survivors of stroke living in our community. Stroke attacks the brain, the human control centre, changing lives in an instant. It can impact anyone at any time.

Our vision is a world free from disability and suffering caused by


... Click here to view more detail / apply for Digital Services Team Support ? Volunteer

11th October,
About Everyday Independence With over 40 hubs across Australia, Everyday Independence is a dynamic organization committed to changing the game for people with disabilities. Working in the social model, our united team of talented change-makers is on a mission to make inclusion possible for all Australians.    About The Role Positive Behaviour Support Therapy Mentor  Location- Western Melbourne Were a global leader, delivering change in our communities through the social model, where we work in interdisciplinary teams to remove barriers & build the capacity of our participants and their supports to achieve personal goals and fulfil their potential.  The impact is unquestionable .     As we continue to  evolve and grow , expanding into new locations and innovating our services to ensure that more Australians benefit from our life-changing services, we are looking to further bolster our teams with passionate Mentors looking to  make a bigger impact.    As a Therapy Mentor, you will
... Click here to view more detail / apply for Positive Behaviour Support Therapy Mentor ? Western Melbourne Area

POSITION DESCRIPTION
POSITION TITLE: SUPPORT ENGINEER

POSITION OBJECTIVE
To contribute in a meaningful way to the Netcare Purpose. The Netcare Purpose is to provide technology strategy and execution that empowers business success for our clients by being more productive and more secure.

This is achieved by Managing and facilitating the completion of Customers’ support requests. The Support Engineer will manage the Customers’ expectations throughout the process and strive to maintain high Customer Satisfaction levels. The Support delivery area helps shape the other delivery areas via their feedback.

REPORTING STRUCTURE
This position reports directly to the Service Desk Manager, indirectly to the Operations Manager.

PRINCIPAL DUTIES
? Perform scheduled or reactive onsite service calls.
? Provide reactive remote support services.
? Advise and train Customers on how to use information technology.
? Analyse and solve various IT problems.
? Install and troubleshoot Customers’ IT hardware and software.
? Providing services which are fit for purpose, practical, cost effective, comply with relevant regulatory standards, and comply with WHS and Quality Control requirements.
? Provide regular ticket reviews and reporting to the Operations Manager and Director as required.
? Escalate major moves, adds, or changes to the Technology Alignment and vCIO departments.
? Provide continuous feedback on; recurring customer issues, customer dissatisfaction, process
inefficiencies, lack of documentation, to the other delivery areas as required.
? Maintain high positive Customer and user satisfaction and relationships.
? Keep abreast of the development of relevant IT and telecommunication systems, hardware and software applications within the industry.
? Implement, participate, and promote Quality Assurance (QA) objectives, processes and procedures of the Company.
? Conduct thorough checking and self-checking of information and documentation.
? Keep documentation accurate and in good order.
? Assist in the training, mentoring and development of staff.
? Perform general office duties as required.
? Liaising with, managing, and advising customers, other consultants, and contractors and attending meetings as required.
? Perform other appropriate duties and responsibilities as assigned by the Operations Manager.
? Adopt continuous learning and improvement processes in all aspects of the position.
? Implement, participate, and promote Company Policies and Procedures, including Work Health and Safety (WHS) requirements.

KEY SKILLS & EXPERIENCE

QUALIFICATIONS
? Tertiary qualifications in Computer Science/Information Technology or equivalent.
? Appropriate Driver's License based on primary role location.
? Computer-related industry certifications.

EXPERIENCE/SKILL LEVEL REQUIRED
? 5 years plus previous experience in IT administration and/or technical support experience, or equivalent.
? Strong all-round knowledge of IT and telecommunications infrastructure, hardware, and software applications.
? Demonstrated experience and knowledge of network and workstation operating systems, and Microsoft Windows operating system.
? Demonstrated experience with web and internet technologies.

APTITUDE & INTERPERSONAL SKILLS
? Strong communication (written and verbal) and interpersonal skills.
? High level organisational, project management, coordination, and prioritisation skills.
? Strong problem-solving skills and self-learning.
? Show initiative when undertaking tasks.
? Able to work well both within a team environment and autonomously.
? Good task management and multi-tasking skills.
? High degree of confidentiality.
? High degree of punctuality.
? Ability to take, interpret and follow instructions.
? Customer service orientation.
? Ability to work with staff at all levels of the Company.
? Committed towards undertaking duties efficiently with a strong attention to detail.
? Professional personal presentation.
? Awareness of and ability to work in accordance with Company Policies and Procedures.

KEY PERFORMANCE INDICATORS (KPIS)

? Productivity (expected range 80%+ utilisation rate)
? Customer and staff satisfaction.
? Adherence to following, improving, and documenting Customer and internal procedures.
? Achieving time and budgetary targets.
? Consistent daily approach to triage tickets and tasks.
? Satisfactory management of Customers’ expectations.
? Contribute to, and embrace, the culture of Support Team KPI’s.
o Tickets open/closed per day (Lower/Higher)
o Average Resolution time (Low)
o Customer satisfaction (High)
o Users managed per Support Engineer (High)
? Satisfactory contribution to identifying patterns and issues in our process and delivery.
? Satisfactory amounts of tickets completed daily.
? Satisfactory achievement of ongoing targets, goals, and objectives as set by the Operations Manager and the Director.
? Following of instructions and completion of tasks in a timely, accurate and efficient manner which meet the requirements of the company, customer and required regulatory standards.
? Following, utilisation and promoting of Company Policies and Procedures, Work Health and Safety (WHS) requirements.

Salary: $96,000 plus Super

Posted: 01/11/


01/12/

Job Type: Permanent - Full Time

Location: Melbourne, Victoria

Job Category: Community Services and Development,Voluntary, Charity & Social Work


Safe Steps is the only 24/7, family violence response centre in Victoria, providing a state-wide entry point for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation. Our vision is safety, support and respect for all victim-survivors of domestic and family violence. 
Safe Steps are now working with , to help deliver the national counselling, information and support service for people affected by domestic, family and sexual violence. 

Job Description

THE ROLE 
We are currently recruiting 2x Full Time Clinical Support Specialists to join the team!

... Click here to view more detail / apply for Clinical Support Specialist

Permanent, Part-time 22.8 hours per week
$81, per annum (pro rata) plus Superannuation
Join the Inclusion and Service Planning Team

Hume City Council is one of Australia?s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.
We are looking for a Playgroup Support Officer who will oversee establishing and maintaining community playgroups within Hume City Council (HCC). This rewarding opportunity exists for an enthusiastic and innovative person to work as part of the HCC Playgroup team.
What you?ll be doing:

To initiate, establish and maintain community playgroups within Hume City Council (HCC) to address local community needs.
To act as a key contact to community members and local providers to access a range of information about playgroups and other early years
... Click here to view more detail / apply for Playgroup Support Officer

The Client

Roxburgh Park Auto Centre in Coolaroo in VIC is a reputable automotive servicing business. They are now looking to hire a motivated individual to join their successful team as a Motor Mechanic on Full-time Basis.





The Role

As a Motor Mechanic, it is essential that you have the passion to carry out mechanical servicing duties in an effective and timely manner. Your primary role is to carry out testing, diagnosing and troubleshooting major faults and overhauling engines of motor vehicles and parts such as transmissions, suspension, steering and brakes of a wide range of motor vehicle types.

The annual salary is set at $74,000 plus superannuation.





The Responsibilities

Some tasks may include

Test parts and diagnosing various systems and performing corrective repairs to ensure that they are working properly

Identify mechanical problems, often by using computerized diagnostic equipment

Follow checklists to ensure that all critical parts are examined

Test and lubricate the vehicle’s engine and other major components

Perform basic care and maintenance, including oil changes, tuneups, and tire rotations

Repair or replace worn parts, such as brake pads and wheel bearings

Dismantling and removing engine assemblies, transmissions, steering mechanisms and other components, and checking parts.

Use testing equipment to ensure that repairs and maintenance are effective

Explain to clients their automotive problems and the repairs done on their vehicles and suggest estimates

Performing various physical duties which can include, but are not limited to, bending, stooping, reaching, laying down, twisting, lifting and carrying various-sized and weighted objects.

Performing tune-ups, weld equipment and other metals, and maintaining files about their repair work.

Operating a variety of diagnostic instruments and a variety of hand, electric, and airdriven tools.

Repairing brake, engine, electrical, fuel, hydraulic, transmission, ignition, air, exhaust, axle, steering, and related systems.

Complying with the safety protocols and regulations to ensure a safe and friendly working environment

Performing scheduled maintenance services, such as oil changes, lubrications and engine tune-ups, to achieve smoother running of vehicles and ensure compliance with pollution regulations

Test drive vehicles after repairs are complete to ensure mechanical soundness and to determine whether any other problems exist





The Requirements:

AQF Certificate III in the relevant field is required

At least 2 years of relevant experience in a commercial workshop setting

Must have at least 2 years’ experience working with Asian, Intercontinental and European car makes

At least 2 years of experience working with motor mechanical systems

Must know how to operate diagnostic equipment

Experience working with mechanical systems

Good with hand and power tools

The ability to work independently and as part of a team

Able to pass a drug and alcohol test

Verifiable work references

The Client:
Melbourne City Medical is a medical centre located in Melbourne CBD that offers a range of customised medical care and treatment plans. They now seek an experienced Sales and Marketing Manager to join their team.


The Role:
The position for hire is a Sales and Marketing Manager and will be for a full time basis at $98,800 per annum, and will be based at their Melbourne CBD workplace.


The Responsibilities:
· Assist the Director in promoting medical packages for foreign patients, in collaboration with other managers and health professionals within the company.
· Support the Director in marketing laser cosmetic services for both foreign and local residents.
· Develop a comprehensive marketing plan that encompasses sales, revenue, and expense controls, ensuring targets are met and enhancing the organisation's visibility in China.
· Organise and manage sales activities by defining geographical sales areas and setting customer service standards.
· Oversee the creation of promotional materials and online marketing campaigns, utilising social media to generate inquiries.
· Achieve profitable results through the sales team by fostering team development through motivation, counselling, skills enhancement, and product knowledge.
· Analyse and advise the Director on competitive positioning, monitoring competitor activity, market trends, and statistical data.
· Coach and train sales and marketing staff, as well as agents in China and Australia.
· Report to the Director on budgets, market opportunities, sales results, and staff performance.


The Requirements:
· Bachelor's degree
· At least 5 years of managerial experience in sales and marketing
· In-depth understanding of the medical industry, including operational models, procedures
· Exceptional relationship-building and networking skills
· Proven team-building and leadership abilities
· Proficient in analytical thinking and problem-solving
· Solid financial acumen, with strong program planning and organisational skills
· Excellent communication and interpersonal skills
· Fluency in both Mandarin and English (written and verbal)
· Established network within private and public medical institutions, or prior experience in a similar role is preferred

About The Client

Crust Brighton Dine in is a popular Pizza restaurant located in Brighton, VIC. ?We serve

exclusive range of Pasta, House cooked Parma’s, Beef and pork ribs, salads, pizza,

cocktails and mocktails.


They are currently looking for an experienced Chef to join their kitchen team.



The Role

This is a full-time role with an annual salary between $ 73,500 - $76,500 depending on experience plus superannuation.



The Responsibilities

Prepare and cook a variety of modern Italian dishes to a high standard.

Collaborate with the creative team to develop unique and exciting menu items.

Monitor load times in the pizza oven

Ensure there are adequate supplies for forthcoming days

Adhere to portion controls consistently

Maintain sanitation, health, and safety standards in work areas and ensure company regulations are complied with

Maintain clean food preparation areas, cooking surfaces, and utensils

Maintain a calm and effective operation within the kitchen

Perform other duties within the kitchen province when required

Strong knowledge of kitchen operations and food safety standards.

Positive attitude and passion for delivering excellent food.

To adhere to all company policies and procedures at all times

Make sure that the restaurant keeps up with new trends in the industry









The Requirements:



To be considered for the position you must meet the following requirements:



At least a Certificate IV in commercial cookery

Have at least 1.5 years’ experience working in a commercial kitchen

Have at least 1.5 years’ experience preparing pizzas from scratch

Have at least 1.5 years’ experience in menu planning

Must have great knowledge working around grills, pans and ovens

Must know how to prepare pasta sauces from scratch

Must have experience in Italian Cuisine preparation

Demonstrated ability to multi-task

Experience supervising staff

Ability to manage stock and par levels within budget

Demonstrated experience working in a fast paced environment

Is punctual and able to follow instructions

Maintains a clean and sanitized work area

The Client

The Avon Hotel in Stratford in Victoria is looking for an experienced Chef to join their team. Their in-house restaurant serves up modern Australia cuisine with international influence. They are always looking for new and creative ways to excite their customers in terms of food taste, quality and presentation.





The Role

This is for a full time role with an annual salary of $ 73,150 to $ 75,000 plus superannuation.



Duties will include:

Plan, direct, and supervise the food preparation and cooking activities

Determine how food should be presented, and create decorative food displays

Determine production schedules & staff requirements necessary to ensure delivery of services

Estimate amounts and costs of required supplies, such as food and ingredients

Inspect supplies, equipment, and work areas to ensure conformance to established standards

Instruct cooks and other workers in the preparation, cooking, garnishing & presentation of food

Monitor sanitation practices to ensure that employees follow standards and regulations

Order or requisition food and other supplies needed to ensure efficient operation

Analyse recipes to assign prices to menu items, based on food, labour, and overhead costs

Arrange for equipment purchases and repairs

Meet with sales representatives in order to negotiate prices and order supplies

Prepared and cook food of all types, either on a regular basis or for special guests or functions

Supervise and coordinate activities of cooks and workers engaged in food preparation

Collaborate with management to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers

Check the quality of raw and cooked food products to ensure that standards are met

Check the quantity and quality of received products

Demonstrate new cooking techniques and equipment to staff

Record production and operational data on specified forms







Requirements

Relevant qualifications in cookery or hospitality and tourism

Minimum 3 years of experience as a Chef

Must know how and have at least 3 years’ experience in grilling over open fire

At least 3 years’ experience of cooking using open-flame grill

Must have at least 3 years’ experience making pizza base from scratch

Experience and knowledge in modern Australian pub cuisine is essential

Must have experience with menu planning and new dish planning

Passion for great food and presentation

Understanding of, and commitment to, food safety

Experience in kitchen operations and in managing a team

Experience in training kitchen staff

Ability to work well under pressure

Goods ordering and menu costing

Stock control and wastage minimization

The Client:

Accrumelb located in Hawthorn East, VIC is a full-service accounting and financial management firm providing tailored financial and business solutions designed to meet individual business needs.

They seek an experienced External Auditor to join their team.





The Role:

It is for a full time role with an annual salary between $73,150 to $83,000, depending on experience plus superannuation.





The Responsibilities:

Arranging, planning, and attending meetings with clients to discuss audit strategies and findings

Advising senior management on compliance matters related to audit practices, relevant legislation, and corporate governance

Assisting in supervising audit processes by preparing necessary documentation and managing audit schedules

Contributing to the evaluation of risk management objectives and policies during audit engagements

Identifying, managing, and reporting on audit-related financial risks and compliance issues

Assisting in assessing equity management, debt structures, and other financial planning aspects during audits

Collecting, analyzing, and interpreting financial data to assess organizational cost structures and operational effectiveness

Supporting the development and reorganization of budgetary controls and accounting systems for audit purposes

Conducting audits, preparing comprehensive audit reports, and presenting findings to management and stakeholders

Evaluating the effectiveness of internal controls, policies, and systems to ensure compliance and operational efficiency

Establishing audit objectives, and designing audit methodologies, processes, and reporting frameworks to meet client requirements



The Requirements:

At least a Bachelor’s degree in accounting from an accredited university.

Must have at least 2 years of relevant Australian experience as an external auditor

At least 2 years of professional experience Income Tax, GST

At least 2 years of commercial audit experience of SMEs

Must have 2 years of experience working with the MYOB, XERO and Quickbooks accounting software systems

Must have 2 years of Experience working with Caseware Software

Must have 2 years of Experience with Microsoft Office applications, particularly Excel is essential.

Demonstrated commercial acumen to understand the dynamics of a complex evolving industry

Detail oriented, ability to multitask, work independently and prioritise tasks

Ability to organise, plan and manage, together with the capacity to prioritise for self and coordinate input from others to deliver timely results

A positive and team-oriented approach

Our client, Polestar, a highly innovative luxury automotive brand, is seeking a Technical Operations Lead to join their Technical Operations team. As a member of the Technical Operations team and Subject Matter Expert for Polestar Australia, you will ensure quality by providing accurate and timely repair information to Service Partners and internal teams. Acting as the key contact between local Polestar Service Points and Global Quality teams, you will support ongoing improvements and assist in managing technical training and e-learning pathways for Polestar technicians.
The suitable candidate will be responsible for:


Provide technical support to the Polestar network via the Polestar Nebula Technical Support system, as well as internal technical support for various departments.
Train, mentor, and support technicians at Polestar Service Points to ensure 'Right First Time' fixes, minimizing downtime for customers.
Manage and support technical e-learning pathways for technicians, ensuring KPIs are met and improving
... Click here to view more detail / apply for Technical Operations Lead

The Client:

Greenlines Gardenware is the most recognized and utilized brand for metal garden edging across the nation, supported by a network of distributors and resellers in Australia. They seek an experienced Metal Fabricator to join their team.

The Role:

It is for a full-time role with an annual salary between $75,000 to $80,000 depending on experience plus superannuation. The role will be based in Croydon South, VIC.

The Responsibilities:

Review and interpret engineering drawings, and specifications to determine the exact dimensions, materials, and fabrication methods required for each project.

Identify and select the appropriate metal materials, ensuring compliance with project specifications and industry standards.

Prepare metal surfaces by cleaning, grinding, and removing rust or impurities to ensure optimal adhesion and quality in fabrication and welding.

Utilize hand tools, flame cutting torches, and precision metal cutting machinery to shape and cut metal sections to required dimensions with high accuracy.

Operate and maintain various machinery, such as rollers, press brakes, pan brakes, and guillotines, to shape and form metal components according to project specifications.

Precisely align, fit, and secure metal parts before welding or bolting, ensuring accurate assembly as per the design and project requirements.

Employ a variety of fabricating techniques (e.g., MIG and arc welding) to join metal sections, ensuring strong, durable welds that meet structural and safety standards.

Inspect welds and metal fabrications for quality, ensuring compliance with safety and industry standards, and that the work is free of defects such as cracks or misalignments.

Polish, clean, and file fabricated metal structures, removing rough edges and ensuring that surfaces are smooth and meet project aesthetic or technical requirements.

Perform maintenance, repairs, and modifications on existing metal structures as required by project demands.

Test and verify the strength and durability of fabricated and welded components, ensuring they meet the engineering and design specifications.

Adhere to workplace safety regulations, including the use of personal protective equipment (PPE) and safe operation of tools and machinery

The Requirements:

At least Cert III in Fabrication/Welding or equivalent

At least 2 years of professional fabricating experience in a commercial setting

At least 2 years MIG welding on site experience

At least 2 years’ experience with the three main types of welding:

Gas Metal Arc Welding (GMAW)

Shielded Metal Arc Welding (SMAW)

Flux-cored Arc Welding (FCAW)

Strong knowledge of all types of welding processes

Ability to efficiently read and interpret drawings

Sound knowledge and ability to competently use hand, air and power tools

Possess a can-do attitude and excellent time management

Strong organisational skills and attention to detail