Milestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT Helpdesk Support on a part-time basis to work on Saturdays and Sundays for an afternoon shift.
Please note the candidate would be required to attend an Initial 3 weeks of full-time training Monday to Friday on-site
Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.
Key Responsibilities include:
Providing IT support over the phone
Providing first level support and logging the tickets
Provide excellent customer service
Providing hands-on hardware and software support
Installing, moving, adding, and changing equipment and software
Maintenance of Client's Network
Performing proactive and reactive troubleshooting to identify potential problems
Skills we are looking for:
Detailed knowledge of Ticketing System
... Click here to view more detail / apply for IT Helpdesk Support (Part-time/Weekend)
