Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Performance Manager, a full time position is now available for a Dispute Resolution Specialist to join the team based in our Melbourne, Docklands head office.

The primary purpose of this role is to support the achievement of Customer Operations key objectives through best practice complaint management to deliver sustainable resolutions to complex and escalated complaints received within the Dispute Resolution Team with a key focus on telco.

This role will require you to work directly with customers and stakeholders to resolve complex and varied complaints and issues (including working directly with external parties such as Ombudsman bodies for Energy &/or Telecommunications and distributors).

Within this role you will also be required to proactively analyse complaint trends and root cause drivers to bring the voice of customer to life with the aim of identifying and delivering initiatives to improve business efficiency, enhance customer experience, reduce customer pain points and complaint cost to serve.

Key accountabilities of this role:

• Timely and accurate resolution of Ombudsman complaints requiring investigation or internal escalated complaints. This is achieved through case management ownership, accountability for timely and high-quality investigation, negotiation and putting forward sustainable solutions. 

• Build and maintain strong working relationships with your Scheme counterparts by being the point of contact for your cases, ensuring the provision of full, detailed and quality investigation responses in agreed format, calling through to conciliators prior to case submissions to talk through the outcome of the investigation, the proposed resolution, and any further information requirements within SLAs.

• Ensuring that investigations are compliant with the Ombudsman’s expectations and regulations and guidelines set out by either the Essential Services Commission, the Australian Energy Regulator for Energy or the Australian Communications and Media Authority for Telecommunications. All upgrades should be assessed for areas of improvement and compliance and challenged or fed back to the relevant business where appropriate.

• Monitoring of ageing and upgrades to ensure work is being completed within defined SLAs, along with proactive intervention and escalation of cases that threaten to fall outside SLA to ensure that customer issues are resolved as quickly as possible.

• Proactively engage and collaborate with key stakeholders to understand their business objectives; provide regular performance updates to and solicit regular feedback on performance.

• Where required, provide subject matter expertise and input into AGL process forums, projects, user acceptance testing processes pertaining to your process area/s of expertise, or formally represent the Dispute Resolution team in process and system review forums as nominated with delegated decision-making authority in these forums on behalf of the Dispute Resolution Team.

• Prompt escalation of distributor / wholesaler related issues and potential systemic issues to relevant functional areas. Ensuring risks and issues are flagged in the risk and issues registers.

• Management of operational change resulting from system, regulatory and process updates and notifications

Qualifications, key skills and experience required:

• Previous industry experience in Telco and complaints will be highly sought after

• High level of customer service and complaint management experience

• Ability to influence and negotiate outcomes Comprehensive written communication skills

• Ability to provide key insights, and use data as the basis to tell a story

• Accuracy and attention to detail, with high verbal communication skills

• Ability to work autonomously with minimal supervision

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated Resume and Cover Letter by the closing date of: midnight Monday 18th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Vendor and Strategic Initiatives Manager, a newly  created position has become available on a full time basis for a Vendor Specialist to join the team in our Docklands head office.

The primary purpose of this role is to undertake analysis to seek, develop, and help implement Vendor onboarding and offboarding for the Contact Centres. They will also work with internal and external stakeholders to facilitate service provider support and related initiatives.

You will work closely with various teams and the wider Customer Service team to put a strong contractual governance for Vendors and holding them accountable including ensuring that they are delivering their KPIs/SLAs. You will work closely with Procurement and Legal for RFP process and assist your manager with legal and commercial negotiations and ensure the close coordination and ensuring the achievement of expected outcomes.

Key accountabilities of this role:

• Engage with existing Vendors, internal and external stakeholders in establishing Contractual Governance including holding vendors accountable for their contractual obligations and promises made during the RFP Stage

• Ensuring all change requests are up to date and formally documented with vendors

• Assessing the performance of vendors in line with agreed KPIs/SLAs

• Supporting leadership in running and analysis of RFPs, comparing BAFOs and creating business case to finalise the RFP recommendations

• Assisting with Negotiating contracts with suppliers

• Ensuring vendor compliance with AGL's policies and standards

• Managing vendor billing and disbursements

• Onboarding and Offboarding of Vendors including coordination with procurement, legal and business teams

• Analyse and undertaking in-depth investigations to help define business problems by gathering technical and non-technical information.

• Conduct research and analysis to identify market best practices, evaluate potential impacts and shape these opportunities to execution with the aim to contribute to the long-term value of the business including finding opportunities to incorporate those in vendor contracts.

• Perform an end-to-end impact analysis of pre-change implementation and perform post implementation reviews of vendor onboarding and offboarding.

• Contributing to the development of a framework to enable the effective implementation of change within the Contact Centres and across business as required both onshore and offshore

• Use a range of systems and databases to gather information and provide valuable insights.

Qualifications, key skills and experience required:

• Expertise in vendor management, particularly in the telecommunications or energy sector.

• Skilled in analysing processes, identifying root causes, and driving solutions.

• Ability to provide key insights, and use data as the basis to tell a story

• Strong Negotiation skills.

• Written and verbal communication: The ability to prepare and present on initiatives.  

• Problem solving skills and ability to define a problem and come up with potential solutions

• Critical thinking – Will need to provide solutions inline with business strategy.

• Strong organizational skills- Will need to be able to manage multiple initiatives and documentation of discussions.

• Ability to plan at a strategic and operational level.

• Ability to collate and present meaningful reports at a strategic management level and at an operational level.

• Proficient in Microsoft office Tools.

• Coordination Skills to ensure timely execution of various actions with internal and external stakeholders.

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated resume by the closing date of: midnight Thursday 21st March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Location

Talent Acquisition Consultant - 10 Month Fixed Term Position

We have an exciting Fixed Term Parental Leave opportunity for a proactive, passionate person to join our Talent Acquisition team. The role includes sourcing, recruiting and building talent pools to find ‘right-fit’ talent to meet CPA’s current and future resourcing requirements.

At Cerebral Palsy Alliance, people are at the heart of what we do. Working for us, you’ll find professional, like-minded, supportive people who share our commitment to our clients. We provide exceptional services for people living with a broad range of disabilities, to live their best life. The team supports adults with a range of disabilities to live in the community in a variety of housing options.

Our employees continually rate us as one of the best employers in Australia. They recognise and appreciate that our organisation is driven by its values – integrity, passion, excellence, courage and respect.

Responsibilities:

This is a high volume and busy role within a dedicated and hardworking team, with an experienced, supportive Team Leader. Starting immediately, this role is the first point of contact for anyone considering employment with CPA and a career as a Disability Support Practitioner, and supports candidates through their recruitment journey to ensure an exceptional candidate experience. We are inspired by our clients and are committed to exploring innovative recruitment methods, and attracting diverse and motivated talent.

Duties includes:

• Assisting with proactive sourcing of candidates on various media
• Working strategically with the DSP Team to identify and implement talent attraction strategies
• Understanding key requirements for each role and effectively communicating these with candidates
• Advertising vacancies on Seek, LinkedIn, Broadbean etc
• Assisting with probity checking for shortlisted candidates
• Building and maintaining strong relationships with candidates
• Maintaining accurate data on our APS (Workday)

About you:

• An excellent communicator with strong customer service and administration skills
• Ability to build rapport quickly across all levels
• Hard working and adaptable to changing environments
• Energetic and able to work in a fast paced environment with competing priorities
• Demonstrated experience in an office environment

What we can offer you!
When we say ‘people are at the heart of what we do’, this includes our team. We value and appreciate our workforce and recognise that no two people are the same. We are passionate about diversity and promote an inclusive work environment that values each other’s differences.

Other employee benefits include:
• Competitive remuneration package that offers tax free benefits that will increase your take home pay;

• A supportive and nurturing professional environment;
• Unrivalled professional development opportunities;
• Interesting and varied work;
• A hybrid, flexible work environment where you are valued and appreciated.

So if you would like to work for a not-for-profit organisation that will offer you exceptional training, where you are appreciated, supported, and where you can take pride in the fact that you are making a difference each and every day, then what are you waiting for??? Apply TODAY!!!

Please click “Apply Now” or call Ali Cavill on 9975 8052 for more information.

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

At Alcoa, you’re an essential part of our purpose: to turn raw potential into real progress. This is an opportunity for you to bring your wealth of experience to the team and help shape the future of sustainability with world-changing innovations and technologies. You have the power to shape things to make them better.

About the Role:

Are you able to analyse operational risk and develop innovate solutions to mitigate risk for our mine operations? Then we want to talk with you!

Operating from the Mining Hub near the Pinjarra Refinery, the Senior Risk Management Specialist oversees the establishment of the risk management framework for WA Mining operations encompassing, a varied risk profile including but not limited to environmental, operational and safety risk.

In this diverse role you will be tasked with identifying, monitoring, and reporting risks and audit issues that could affect our operations, providing specialised advice on risk and control, aligning with Alcoa’s business strategy and objectives.

This is a highly collaborate role working across a wide variety of teams, site leadership, internal and external audit and risk management teams, and regulatory bodies, so you’ll need to be able to engage and influence at all levels to drive effective outcomes.

Key responsibilities include:

• Lead and coach teams to identify potential risks associated with processes, systems, technology, and human factors under their supervision.

• Assist risk and control owners to develop and implement strategies to minimise operational risks, including the establishment of controls, policies, and procedures.

• Ensure that the organisation complies with industry regulations, internal policies, and external standards related to operational risk management.

• Analyse data and reports to identify trends, vulnerabilities, and areas for improvement in risk management processes.

• Manage and investigate operational incidents or breaches and developing plans to prevent recurrence.

• Prepare and co-present (with Risk Owners) operational risk reports to senior management and relevant stakeholders.

• Provide training and guidance to employees to enhance risk awareness and promote a risk-aware culture.

• Lead risk assessments, control testing, and validation activities to ensure the effectiveness of risk mitigation measures.

• Assess and monitor operational risks associated with third-party vendors and suppliers.

• Continuously evaluate and improve the operational risk management framework based on industry best practices. 

What’s on offer:

• Career development opportunities to pursue your passion

• Monthly Leisure (flexi) Day giving you great flexibility

• Benefits allowance

• Performance related bonus (variable)

• 16 weeks paid parental leave scheme

• Paid annual volunteer hours

• Social and diversity focused engagement opportunities

What you can bring to the role:

To play a part in our ongoing success we are seeking someone with:

• Tertiary level qualification in Safety, Risk, or other relevant discipline

• Extensive experience in the provision of strategic advice and guidance to senior management on work health and safety risk and related issues.

• Extensive experience in the provision of work health and safety risk advice and management of change.

• Experience in developing and delivering risk management studies including facilitation.

• Demonstrated knowledge of Work, Health, and Safety legislation.

• A track record of effective communication across all levels of an organisation with an ability influence and guide varied internal and external stakeholders to deliver effective solutions

Additional information

• Interviews may progress prior to the closing date, although all applications will be considered.

• You will only be contacted if you are shortlisted for an interview, this process can take up to four weeks from the closing date.

#LI-AA1

About the Location

As an Alcoan you are part of a global team committed to advancing sustainability and delivering excellence and innovation. We invented the industry and today we are redefining what it means to be a sustainable aluminium company from mines to metal. Join in and become an essential part of our purpose: to turn raw potential into real progress. We believe in inclusion, diversity and enabling all employees to grow and develop their careers with us, where they can pursue their passions. The power is in your hands to shape the things that matter to us all.

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.    

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!  

Your work. Your world. Shape them for the better. 

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

• Join a large Australian owned iconic FMCG brand based in Docklands

• Flexible hybrid environment

• Great career opportunities

About the role

We currently are looking for a Senior Procurement Specialist responsible for supporting the planning, development and execution of procurement and contract management activities within Bega Group’s Supply Chain Logistics function. The role will include supporting strategic sustainable sourcing, procurement planning and risk mitigation, commercial and contractual management of suppliers, cost control / containment initiatives, and contractual governance, documentation and reporting in relation to agreements with relevant suppliers, 3PL & 4PL providers, distributors and franchisees.

Other responsibilities

• Identify, mitigate and escalate procurement risks

• Market engagement with potential and current suppliers, including documentation preparation and evaluation

• Negotiate contracts in collaboration with key technical and legal resources within the broader Bega team

• Gain exposure to cutting-edge procurement practices and contribute to continuous improvement initiatives

• Help drive commercial value by ensuring supply continuity and a focus on continuous improvement.

About you

• Excellent negotiation skills, particularly in areas of pre-contract negotiations

• Solid experience with procurement planning, execution and contract management

• Ideally a background in FMCG, Logistics or similar but not essential

• Excellent communication and relationship building skills

• Relevant tertiary qualifications.

The Bega Story

Bega Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being recently named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company!

Our growth story of becoming a successful ASX listed company with an annual turnover in excess of $2 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company!

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture

• Grow with us, through opportunities for career development and progression

• Contribute by giving back to your community through charities we partner with

• Access to mental and physical health programs through our wellbeing portal and programs

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Our Docklands office is the hub for our corporate functions within the Bega Group. Freshly renovated and looking brand new, you’ll enjoy lots of natural light and great facilities to take advantage of, including a fully stocked fridge loaded with a range of Bega products! We are right next door to Marvel stadium and some of Melbourne’s best restaurants, cafes and bars.

Applications

At Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.

We will accept applications from all people with the right to live and work in Australia.

As a Talent Acquisition and Talent Management Partner, you will be responsible for sourcing, attracting, and selecting top-tier candidates while also contributing to the development and implementation of talent management strategies. You will play a pivotal role in shaping our organisation's workforce by identifying, acquiring, and nurturing talent across all stages of the employee lifecycle.

Responsibilities:

Partnering with Hiring Managers:

• • Collaborate with hiring managers to define job requirements and understand team dynamics.
  • Establish a strong working relationship to align recruitment strategies with business objectives.
  • Provide guidance on effective recruitment practices, market insights, and candidate availability.
  • Manage the internal Talent Review process engaging senior managers and ensuring all identified talents have relevant development plans in place.

Sourcing and Attraction:

• • Utilize various sourcing methods (job boards, social media, networking, etc.) to identify potential candidates.
  • Liaise with Schreder Group Talent team when a Global role becomes available.
  • Craft compelling job descriptions and advertisements to attract suitable candidates.
  • Proactively build and maintain a pipeline of qualified candidates for current and future openings.
  • Manage & negotiate blue collar recruitment agency contracts (current & making introductions to new agencies)

Screening and Selection:

• • Review resumes and applications to shortlist qualified candidates.
  • Conduct initial phone or video interviews to assess candidates' skills, experience, and cultural fit.
  • Coordinate and schedule interviews with hiring teams and manage candidate feedback. 

Interviewing and Assessment:

• • Conduct in-depth interviews to assess candidates' technical skills, behavioral competencies, and motivation.
  • Administer relevant assessments and tests to evaluate candidates' qualifications.
  • Provide detailed assessments and recommendations to hiring managers for final selection.

Candidate Experience:

• • Ensure a positive and engaging candidate experience throughout the recruitment process.
  • Keep candidates informed about their status and next steps, providing timely feedback.
  • Address candidate inquiries and concerns, representing the company's values and culture. 

Offer Negotiation and Onboarding:

• • Collaborate with HR and hiring managers to extend job offers to selected candidates.
  • Assist in negotiating compensation packages and other employment terms.
  • Facilitate the transition from candidate to new employee, ensuring a smooth onboarding process. 

Recruitment Metrics and Reporting:

• • Maintain accurate and up-to-date records of candidate interactions in the applicant tracking system.
  • Provide regular reports and insights on recruitment metrics, including time-to-fill, source effectiveness, and candidate demographics.
  • Identify trends and improvement opportunities

Market Research and Talent Mapping:

• • Stay updated on industry trends, recruitment best practices, and competitive intelligence.
  • Provide up-to-date salary competitive data for annual salary review
  • Conduct talent mapping to identify potential candidates and gather insights about the talent landscape.

Employer Branding:

• • Partner with the Marketing team and participate in employer branding activities to promote the organisation as an employer of choice.
  • Ensure a consistent and positive employer brand image across various channels.

Learning and Development:

• Identify training needs and collaborate with L&D teams to design and deliver relevant training programs.
• Support the creation of career development plans for employees, helping them achieve their professional growth goals.
• Partner with HRBP to ensure all white collar employees have relevant development objectives defined in annual KPI setting process

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Asset team at our Western Port Manufacturing facility as a Combustion Specialist. As a part of the broader Australian Steel Products Portfolio, we have four major manufacturing sites at Western Port which operate 24 x 7 and deliver a variety of products, innovative solutions and services to export and domestic customers.

In this technical role, you will act as a trusted advisor to provide high level technical and process support to the plant in the area of combustion. Your skills and knowledge within gas systems and performance will see you focusing on maintaining process control and reducing variation to ensure that the equipment on our production line experiences maximum up-time and reliability.

What’s in it for you

• enjoy this full time permanent on-site position offering a competitive salary package, option for 14% superannuation, overtime eligible, participation in our company incentive program and annual salary review 
• on-going training, development and learning providing career pathways
• access to numerous wellbeing initiatives including an Employee Assistance Program
• canteen on-site – food made fresh daily
• access to discounted gym fees through the ‘Fitness Passport’
• free on-site parking
• you’ll be provided with personal protective equipment (PPE) 
• enjoy a vibrant and inclusive workplace culture that hosts regular celebrations and BBQ’s
• access to a range of exciting discounts across travel, vehicles, health and more! 

What Will You Do?

Combustion Specialists provide high level, technical and process support to the Western Port manufacturing facilities in the areas of gas system performance, gas risk, gas statutory compliance, gas supplies (pipeline bulk & cylider), combustion and instrumentation systems.  You will achieve this by:

• focusing on maintaining statutory compliance to the Gas Safety Act 1997
• audits compliance to the maintenance strategies, specifications and standards
• supporting other Technical Specialists (Gas) in meeting their roles and responsibilities
• reviewing existing maintenance strategies for combustion and instrumentation systems while recommending improved or alternative strategies
• providing technical support to investigate and repair related equipment breakdowns where required

More About You

Coming from an electrical/instrumentation background and having worked in a heavy industrial or project environment ideally with experience in industrial combustion appliances you will bring:

• an A Grade electrical licence ideally with at least 5 years post trade experience    
• Type B Restricted licence or open to complete Type B Gas restricted training and accreditation
• Certificate III/IV in Instrumentation and Control highly desirable 
• a commitment to your own safety and wellbeing and care for others, including experience in Safe work practices in an industrial environment
• experience working both independently and as part of a manufacturing team
• strong attention to detail with the ability to resolve issues effectively and efficiently
• Experience in Root cause analysis processes

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Tuesday 19th March 2024.

Why Talent?

• We are in the Top 1% of Agencies globally for engagement (as measured by Gallup & Culture Amp)
• We have less than 10% attrition and continue to invest in the growth our team and technology.
• We promote from within and have career pathways for Account Management, Delivery and Talent Acquisition.
• In NSW, Account Managers have an average tenure of 5 years, our Candidate Managers 2.5 years.

The Team & Role

• Working alongside an established Senior Account Manager who has clients across a range of industries. Roles are a mixture of Permanent (40%), Contract (50%) and Fixed Term (10%).
• Working a mixture of PSA and New Business accounts across all things Technology but also HR, Finance & Engineering roles
• You will also be working alongside another Candidate Manager, part of a wider team Candidates Managers in NSW
• We currently have a hybrid working policy, 2 days WFH and 3 in the office with Monday & Friday our anchor days.

What we are looking for

• Consistency - Averaging 5 new roles per week, ability to prioritize and manage workload is extremely important.
• Candidate Control - Understanding individual client needs, full candidate management including sourcing, screening, and placement through to post-placement care.
• Organised – Ability to manage your own time, use Bullhorn, Outlook LinkedIn Recruiter, and client systems effectively.

Your duties include but not limited to:

• A passion for people and creating an inspiring team environment.
• Manage end-to-end employee lifecycle activities including onboarding, learning and development, departure etc.
• Conduct regular training needs analysis, coordinate training sessions, and ensure compliance
• Continuously liaise with the business leaders and team members’ feedback to gain insights into the business needs and challenges.
• Organise a wide-range of team engagement activities and make the hotel a great place to work.
• Maintain up-to-date knowledge of the industrial relations situation including legislative changes.
• Organise and lead WHS committee and the meetings
• Assist Director of T&C to ensure responsible use of resources

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Be part of a dynamic internal comms team | grow in the role.
• Newly created role | Hybrid work | Melbourne or Adelaide based.
• Full Time (or Part Time) Perm | Discounts on energy, telcos and solar plans.

A newly created Internal Communications / Content role has become available within our Communications team here at AGL.

You will play an important role in supporting employee communications for AGL’s operational business (Integrated Energy) as well as corporate functions such as Technology and Health, Safety and Wellbeing (HSE), ultimately enhancing employee engagement.

This is a full time or part time (4 days a week) position, based in either Melbourne or Adelaide (Torrens Island).

What you’ll be doing

Reporting to the Senior Manager, Corporate Communications you will:

• Act as a corporate ‘journalist’, identifying, researching and drafting engaging stories for a range of formats, including intranet stories, newsletters and social media.
• Develop engaging internal communication campaign assets to help connect employees to our strategic priorities, with crisp engaging copy and sharp graphic design.
• Develop copy and visual communication in support of thematic employee campaigns, aligning with AGL brand guide.
• Coordinate with communications and business partner stakeholders around scheduling of content.
• Develop engaging, nuanced written and visual communication materials for diverse audiences, including leader briefing packs, fact sheets and digital posters
• Use direct mail and other platforms to analyse and report on the effectiveness of content. Use this analysis to draw insights and inform future content.

About you

What you’ll bring to the table

• Proven experience in corporate communications, in an in-house or agency role.
• Experience developing and implementing internal communication plans, with sound stakeholder engagement skills.
• Outstanding written and verbal communications skills, coupled with excellent attention to detail.
• Experience developing content- graphic design for digital and non-digital environments.
• Experience with Adobe Creative Suite as well as superior Microsoft PowerPoint and Word skills.
• Ability to distil complex concepts into simple, accessible language.
• The ability to work autonomously and as part of a team and effectively manage time and prioritise workload.

We’d love to see your application by COB Monday 18 March 2024.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on role type and location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

About the Client: Our client is a leading infrastructure solutions provider, at the forefront of the data storage revolution. As pioneers in the industry, they have developed an innovative Universal Storage platform, transforming the way organizations manage and optimize their data storage solutions.

Impact You'll Have: As a Storage Solutions Architect, you will play a pivotal role in shaping the future of data storage for our client's customers. Your expertise will be instrumental in deploying cutting-edge storage solutions, ensuring optimal performance, and contributing valuable insights for product development and enhancement. This is an unparalleled opportunity to be part of a dynamic team driving innovation in the infrastructure landscape.

hands-on experience in a similar technical role, demonstrating expertise in data storage technologies such as SAN, NAS, DAS, and cloud storage.

Proven track record of designing and implementing data storage solutions in complex environments.

In-depth knowledge of data protection, disaster recovery planning, and backup technologies.

Familiarity with virtualization and containerization technologies, including VMware and Docker

Excellent analytical and problem-solving skills.

Strong customer service orientation with effective collaboration abilities for both internal teams and external clients.

Outstanding written and verbal communication skills.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Willingness to embrace extensive travel, approximately 75% of the time, to engage directly with clients and ensure the successful implementation of storage solutions.

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au

About the Client:

Our client is a leading infrastructure solutions provider, pioneering the data storage revolution. As industry leaders, they've developed an innovative Universal Storage platform, transforming how organizations manage and optimize their data storage solutions.

Impact You'll Have:

As a Storage Solutions Designer, you will be a key player in shaping the future of data storage for our client's customers. Your expertise will be critical in designing and deploying cutting-edge storage solutions, ensuring optimal performance, and providing valuable insights for product development and enhancement. This role presents a unique opportunity to be part of a dynamic team driving innovation in the infrastructure landscape.

• experience in a similar technical role, showcasing expertise in data storage technologies such as SAN, NAS, DAS, and cloud storage.
• Proven track record of designing and implementing data storage solutions in complex
• In-depth knowledge of data protection, disaster recovery planning, and backup technologies.
• Familiarity with virtualization and containerization technologies, including VMware and Docker.
• Strong customer service orientation with effective collaboration abilities for both internal teams and external clients.
• Outstanding written and verbal communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Willingness to embrace extensive travel, approximately 75% of the time, to engage directly with clients and ensure the successful implementation of storage solutions.

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au

Embark on a consulting journey with Our Client, a leading innovator in infrastructure solution. This remote position offers you the opportunity to be a key influencer in Our Client's growth, providing top-tier technical support and strategic guidance to their valued customers.

Key areas you'll contribute
Strategic Advisory Role:

• Serve as a trusted advisor and technical expert on Data products.

Operations Management and Escalations:

• Handle daily technical operations and escalations, collaborating directly with customers and development teams for issue resolution.

Implementation and Customer Engagement:

• Perform customer installations, upgrades, and expansions, while leading regular monthly and quarterly customer review meetings.

Product Evangelism and Support:

• Act as an evangelist for Data products, providing guidance and support to assigned accounts.

Continuous Improvement and Collaboration:

• Identify opportunities for continuous improvement, collaborate with account teams to provide technical guidance, and actively contribute by submitting feature requests and bug reports. Coordinate with product marketing and development teams based on customer feedback.

• Proven experience in customer-facing roles with complex IT solutions.
• Extensive knowledge in enterprise IT infrastructure, networking, and storage.
• Strong understanding of file systems and expertise in scale-out NAS implementation.
• Advantageous experience with S3, high-performance computing, and lab/hardware management.
• Excellent written and verbal communication skills, coupled with the ability to thrive in a rapidly growing, entrepreneurial environment.

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au

A typical day will look like this:

• Participation in the design and scoping of greenfield projects.
• Brainstorm, implement and deliver end-to-end solutions to complex technical. problems— typically starting with spike sessions, followed by the architectural design, iteration on the solution, measuring quality, and ultimately deploying to production.
• Participate in technical discussion and provide feedback.

We are looking for:

• Programming/Tech Environments: Ability to code in scientific python, using a Linux environment, and git for source control. 
• Commitment to software engineering principles for scientific python, a keen eye for clean code, and a passion for robustness and correctness.
• Domain Knowledge – Computer Vision: Working on Machine Learning problems related to computer vision applications.
• Deep Learning: Applying modern artificial neural networks to solve real-world machine learning problems using GPUs.

Nice-to-haves:

• Experience with optimisation. 
• Experience with deep learning for 3D modelling.

Personal attributes:

• While extensive knowledge of theory and best practices are highly valued, pragmatism wins over elaborate theory when it comes to shipping products that work.
• Data science is a team sport; communicate well, share knowledge, and be open to taking on ideas from anyone in the team.
• Showing attention to detail when it counts is important; to be considered for this role, click this link and apply some basic data science skills.

We are seeking a detail-oriented and experienced Accounts Payable Specialist to join our finance team. The AP Specialist will be responsible for managing the accounts payable function, ensuring accurate and timely processing of invoices including reconciliation back to purchase orders, and maintaining a strong internal and external supplier relationships. This role requires strong organisational skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across large Natural Resource projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

To be successful in this role:

• Provide a leading role in a client procurement team responsible for procuring multi million dollars of packages on a construction project.
• Strong contract knowledge from initial set up to managing variations and claims.
• Contract formation, contract administration, contract negotiations and claims support.
• Interfacing with the client and other consultants at all project stages.
• Manage quotes, purchase orders, the tender process delivery and tender analysis.

Embark on a consulting journey with Our Client, a leading innovator in infrastructure solution. This remote position offers you the opportunity to be a key influencer in Our Client's growth, providing top-tier technical support and strategic guidance to their valued customers.

Key areas you'll contribute
Strategic Advisory Role:

• Serve as a trusted advisor and technical expert on Data products.

Operations Management and Escalations:

• Handle daily technical operations and escalations, collaborating directly with customers and development teams for issue resolution.

Implementation and Customer Engagement:

• Perform customer installations, upgrades, and expansions, while leading regular monthly and quarterly customer review meetings.

Product Evangelism and Support:

• Act as an evangelist for Data products, providing guidance and support to assigned accounts.

Continuous Improvement and Collaboration:

• Identify opportunities for continuous improvement, collaborate with account teams to provide technical guidance, and actively contribute by submitting feature requests and bug reports. Coordinate with product marketing and development teams based on customer feedback.

• Proven experience in customer-facing roles with complex IT solutions.
• Extensive knowledge in enterprise IT infrastructure, networking, and storage.
• Strong understanding of file systems and expertise in scale-out NAS implementation.
• Advantageous experience with S3, high-performance computing, and lab/hardware management.
• Excellent written and verbal communication skills, coupled with the ability to thrive in a rapidly growing, entrepreneurial environment.

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the Role

As an implementation specialist you will be working on the development requirement of Department of Education and Training Victoria. You will play a key role in working on the resolution of the Support ticket raised by School, participating in a requirement gathering workshop and providing estimate to complete minor or major enhancement.  You will also be working across all Education products and provide solution to the different customer on need basis.

Key Responsibilities

• Continually manage development requirement of Department of Education and training Victoria.
• Participate in requirement gathering workshop and provide estimation to the requirement via establish process.
• Complying with the Department of Education and Training Victoria process and policies.
• Discuss with the client regarding suitability of the requirement to their future needs and advise appropriate solutions.
• Investigate and resolve the tickets raised by DET VIC to support their school.
• Actively participate in DET VIC forums and team meetings
• Developing test cases and unit testing

Ideally you will

• Experience managing existing customer relationships
• In depth knowledge SQL Server, Database management and TSQL.
• Knowledge of visual basic or C, C++, or C#
• Able to work well to meet, and even exceed, KPIs
• Technical expertise working with the education products
• Able to manage and maintain pipeline and opportunities within DET VIC systems
• Ability to learn new language (Desirable CARL language)
• Skills in procedural programming language
• Able to take responsibility for customer needs and satisfaction
• High attention to detail with strong problem-solving skills
• Strong gravitas with liaising with internal and external stakeholders

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

Benefits

·       Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

·       Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

·       Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.

·       Tenure Milestone Recognition: We value and recognise the years of service of our people.

·       Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

Civica Accolades:

·       ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

·       Great Place to Work: We are dedicated to creating an outstanding employee experience.

·       Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

·       Australian Business Awards – Employer of choice.

·       Top rated employer – Glassdoor: Our average length of service is 9 years.

·       Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

What you’ll do

We are on the lookout for a Talent Acquisition Specialist who has experience working on volume recruitment campaigns and a passion for delivering exceptional candidate/employee experience. You enjoy engaging with candidates, sharing our strategic vision and finding exceptional talent so we can ‘Go further. Together.’  

You will ideally be able to start immediately and be based in Sydney but we are open to interstate applicants.

• Candidate phone interviewing, interview booking, initiating background checks and coordinating offer processes. 

• Deliver accurate and timely recruitment information, support, feedback and advice to management. 

• Communicate our NRMA Group purpose and EVP. Our Playbook values will be your guiding principles— Walk in your shoes, Time is precious, Think one step ahead, Keep you safe and Carry you when you need help. 

What You’ll Bring 

• Previous experience in an internal or agency talent acquisition position (at least 1-2 years) with volume recruitment experience being highly desirable. 

• Outstanding customer service and communication skills with the ability to develop strong relationships with candidates and internal stakeholders 

• A go-getter who enjoys multitasking and thrives in a fast-paced environment  

• Proficiency in the Microsoft Office suite 

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  

• Complimentary MyNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  

Know you Belong 

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  

• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  

• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  

• Certified as a Family Inclusive Workplace  

• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!  

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

The Pullman & Mercure Melbourne Albert Park are looking for an experienced senior human resources professional to take on the role of Director of Talent and Culture to join the Executive Team.

As the Director of Talent and Culture, you will partner with the business to develop and embed successful HR solutions. You will play an important role in leading and coaching our Talent and Culture Advisor, in addition to building the capabilities across our leadership team.

What you will be doing

• Overseeing the entire Talent & Culture function with a hands on approach
• Developing and implementing a strategic Talent and Culture plan for the Hotels
• Providing of advice and support to department managers
• Participating strategically in the team engagement action plan
• Managing industrial relations, ensuring legislative compliance and best practices are met.
• Leading and fostering talent development

• Love what you do and leave your mark!
• A great opportunity within our commercial team supporting numerous brands
• A supportive, collaborative team environment

The Category Insights Specialist requires a unique skillset to understand customer behaviour and support our Merchandise/Buying teams through the analysis of data, identifying actionable insights and develop category strategy's that deliver improved customer experiences and sustainable growth for the category.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Using data you'll explain business performance, identify challenges and opportunities and provide recommendations to drive growth.
• Ensure the customer is at the centre of decision making within Endeavour Group through the provision of compelling data-led insights.
• Research customer behaviours using data sources and provide the business with a deeper understanding of customer needs.
• Provide recommendations and guidance to stakeholders on how to best meet customer needs via range, experience, innovation and other category-based initiatives.
• Work with numerous cross-functional teams to deliver insights that inform business processes and deliver consistency of insight across the business.
• Identify cross-category trend leadership opportunities and create business cases for major product innovation initiatives.