The Regional Manager is accountable for the management and oversight of service providers within the Country Network that consists of contracted and subcontracted entities, the network functions 24 hours a day, seven days per week. 
 

The position demands a high level of strategic, commercial and people leadership skills, negotiation and influencing capability, attention to detail and a desire to drive continuous improvement, all whilst safely and efficiently mobilising a large and diverse field based workforce. 
 

Within this context, the Regional Manager will drive the future vision for the network to ensure the NRMA can continue to maintain service continuity, coverage and sustainability, whilst delivering a high customer experience. 

This role will drive continuous improvement and ensure that our Customer engagement remains aligned with our aspiration to be the number one provider of Roadside Assistance in the market. 

A car and fuel card are provided for this role as it requires travel out to our country / regional service providers. This role will be covering the north / northwest areas of NSW, so you could be away for a few days at a time as required and accommodation for these trips will be provided.

What You'll Bring 

• Experience delivering outcomes aligned with the Company Values and Culture Playbook 
• Developed written and verbal communication skills 
• High degree of organization and time management 
• Previous leadership experience of a large field workforce 
• Ability to monitor and drive performance improvements and achieve operation targets 
• Pragmatic approach to delivering real world solutions 
• Resilient ability to effectively lead through a transformational landscape 
• Extensive management experience within a customer service environment 
• Combined business and commercial acumen with developed financial skills 
• Exceptional data analytical skills drive strategic planning / thinking 
• Strong negotiation and conflict resolution experience 
• Excellent interpersonal and negotiation skills to work with stakeholders, resolve differences and facilitate decision making 
• A high level communication skills with the ability to deliver messages to both executive and frontline levels confidently 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

This role is responsible for building key consultant relationships, identifying business opportunities for consultants, and driving and directing the consultant panel to areas of growth to achieve strategic business outcomes. The role involves managing the ongoing support and retention of Next Health consultants, supporting marketing and promotional initiatives and attend conferences, seminars, industry events, to network with existing and prospective consultants.

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

In line with the 2030 growth strategy lead the Viscount Reuse businesses engagement with the key retail accounts including Woolworths, Aldi & Coles in Australia whilst also supporting the work underway by the NZ VFCC business with Foodstuffs.

Key Responsibilities will be:

• To lead and drive best in class retail engagement across the Viscount reuse business
• Develop multi-level customer account plans ensuring regular engagement is sequenced across the year for all the key supermarket retail accounts.
• Ensuring all retail contracts are being executed in line with agreement requirements
• Regularly reporting progress against targets for both revenue and key project initiatives
• Working with key internal stakeholders including the sales and category teams ensure detailed plans are developed to deliver in budgeted revenue growth targets
• Working with the general manager of VFCC review the current retail landscape in NZ and develop plans to both protect the current retail accounts but also to expand penetration of new and existing products
• To be a senior member of the sales marketing and innovation team within the Viscount reuse business as well as playing a significant advisory role to the business leadership team.

Your skills & experience:

• Extensive experience in sales/ business development or leadership roles working with large supermarket/retail groups
• Action oriented with strong attention to detail
• Ability to collaborate in order to deliver cross functional business outcomes
• Strong customer orientation and drive to deliver superior customer solutions

The Procurement Manager will lead the daily operational procurement & strategic sourcing across our Asia Pacific manufacturing and Supply Chain footprint. This role drives company-wide sourcing initiatives to achieve the company's goals. 

Some of your main responsibilities will include:

• Build a high performing team & develop team capability
• Develop and execute procurement strategy
• Ensure effective sourcing and category management.
• Manage supplier relationships
• Oversee outsourced services.
• Coordinate with internal stakeholders for seamless production and logistics
• Live and champion workplace health, safety and sustainability standards
• Maintain quality standards and regulatory compliance

Responsibilities:

• Manage all engineering and technical aspects of investment projects, ensuring accuracy, quality, and compliance with regulations.
• Plan, schedule, resource, and oversee projects, collaborating with local engineers, the Regional Engineering team, and the Head of Operations.
• Support Australian factories with production technology, processes, and equipment management, including FAT and SAT.
• Lead vendor qualification for process equipment and manage the CAPEX plan for Sika Australia.

Key Duties:

• Provide monthly reports and present updates at Engineering Meetings.
• Implement APAC Operations guidelines and develop regional engineering activities.
• Improve production efficiency through new process technology and collaborate with maintenance to reduce equipment downtime.
• Monitor Overall Equipment Effectiveness (OEE) and train maintenance and production staff.
• Conduct feasibility studies and apply various analyses (risk, HAZOP, cost-benefit, FMEAs) for investment projects.
• Recommend and implement plant equipment/system improvements, and advise on budget items for expansions.
• Support project management with FAT, SAT, and production line start-up.
• Execute engineering work per standard rules, ensuring compliance with codes, QA/QC policies, and performance standards.
• Collaborate with R&D on formulations, processes, and raw material costing.
• Coordinate and evaluate new processes, equipment, projects, and technologies.
• Participate in CAPEX project master planning and budget planning.
• Perform additional duties as assigned.