• Permanent, Full-time
• $75,252.28 per annum plus Superannuation
• The role will be base at Broadmeadows Community Hub

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide a high level of general office administration tasks that supports the Broadmeadows Community Centre Leader.

What you’ll be doing:

• Manage appropriate systems to ensure effective and efficient day-to-day administration including general correspondence, purchasing, document management, collation of data and reports.
• Administer the Centre’s booking system, including point of contact enquiries, including the maintenance of and adherence to the booking system and administration of accounting processes.
• Ensure effective and efficient day-to-day operation of the Broadmeadows Community Hub as per the Operations Manual.
• Ensure the centre is maintained and well presented to a high standard and any maintenance and cleaning issues are dealt with promptly through liaison with the Council’s Facilities Management Team.
• Help promote and support the participation of a wide range of users including tenants in the facility and Council programs through collaborative approaches and maintenance of day-to-day facility operational functions.
• Assist the community by providing accurate information and advice about Council services in a polite, friendly, and professional manner.
• Assist with the setting and packing up of the hire spaces in accordance with the needs of the user groups.

The skills and experience you’ll bring to the role:

• Knowledge and/or proficiency in the use of facility booking and administration systems within a community setting.
• Proficiency in the application of standard office administration and clerical procedures and practices.
• Commitment to quality customer service provision and the ability to follow through all enquiries effectively and efficiently.
• Good interpersonal skills and proven ability to communicate effectively and gain co-operation and assistance from customers and colleagues, particularly in a multicultural setting. 
• Ability to work as a member of a team committed to providing efficient and quality customer service.
• Excellent verbal and written communication skills and demonstrated ability to gain cooperation and assistance from customers and colleagues.

Required Certifications & Qualifications: 

• A nationally recognised Certificate in a related discipline (Administration or Customer Service) or relevant experience.
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• 12 month fixed term contract
• Hybrid working as standard
• Bring your specialist domain experience to a purpose driven organisation

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Senior Business Analyst’s responsibilities include:

• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications.  Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Team communication and collaboration: Work closely with Engineers, Testers, Change Managers Third Party members within the product/platform/project team to ensure everyone understands business requirements to be able to develop a fit-for-purpose solution
• Risk and issue management:  Identify risks and issues and develop effective mitigation/management strategies according to Rest’s risk framework, and communicate risk assessments and plans to the necessary stakeholders.

Outcomes Connect Australia (OCA) management are excited about our continuing expansion into Queensland!  Our growth plans see us needing to recruit an experienced Behaviour Support Practitioner who has current experience delivering positive behaviour supports to participants in Queensland, to join our professional and friendly team.

Thanks to our commitment to service excellence, demand for our services is continuing to increase which enables our expansion and creates the need to find a new practitioner living on the south side of Brisbane.  We will consider a candidate who has a sound knowledge of The Positive Behaviour Support Capability Framework for reducing the use of restrictive practices, as well as a strong commitment to delivering evidence-based, functional behavioural outcomes.

As a Behaviour Support Practitioner you will...

• Support our clients (NDIS participants), along with their families and/or carers, to identify their needs through assessment and person-centred planning
• Identify meaningful goals and practical strategies utilising The Positive Behaviour Support Capability Framework, with a commitment to eliminate restrictive practices, in the home and community
• Develop, deliver and evaluate evidence-based support plans within a complex support space
• Ensure individual plans reflect our clients' goals, passions and strengths
• Build the knowledge, capacity and strengths of those who support our clients - family, carers, friends, etc

Why Join Us?

• Fantastic team culture - a fun, supportive and quality-focused team which works together to achieve goals
• Generous salary package - above award rates, rewards for outstanding work, great benefits (e.g. $600 annual Health and Wellbeing subsidy), access to salary packaging options and the latest technology to ensure you succeed
• Personal and professional growth - supporting your ongoing professional development and enabling you to do the work you’re most inspired by through our professional development program, fortnightly PD sessions and weekly 1:1 supervision with your Team Lead
• Work-life balance - flexible work arrangements to plan your work to best suit your lifestyle while also meeting the needs of your team and clients

About you

• Current suitability with the NDIS Commission as a registered Behaviour Support Practitioner
• Experienced providing positive behaviour supports in Queensland to participants living in Queensland
• Demonstrated ability to work positively in a multidisciplinary team
• Outstanding communication, influencing and interpersonal skills
• Confident computer skills
• Sound writing skills
• Current drivers licence and own reliable vehicle

#OCA