The Cyber Security team provides governance, audit, control, and operational Cyber Security capabilities to support business and operational objectives of Nine group. Minimising friction and managing appropriate risk are key tenets of the team.  The Security team works closely with the Security Cloud Practice, Product Engineering, Network and Infrastructure and Services teams to collaboratively manage cyber controls.

As the Application Support Engineer, Identity, Governance and Administration (IGA), you will be responsible for managing the identity systems, services and environments.  This is an important role within the cyber security team and will provide an opportunity for someone to contribute to a significant uplift in Nines security posture.  This is a permanent full time opportunity. 

Key accountabilities of this role is to 

• Be accountable for providing the operational support of Nine's identity and access management (IDAM) systems and assist with their ongoing deployment.

• Identify ways to improve performance and stability of the services and applications through continuous improvement and automation.

• Collaborate with Nines IDAM stakeholders and contribute to the deployment and improvement plans for the Identity roadmap.

• Work closely with the SOC, functional and technical teams to provide timely resolution of level 2 and 3 identity related incidents and problems.

• Work with application owners to assess and prioritise their readiness to be on-boarded to the identity and access management system and lead the onboarding.

• Perform user access reviews to ensure the principle of least privilege is enforced throughout the organisation.

• Work closely with the cyber risk team to enforce access control policies, standards and guidelines.

About this Opportunity Continuing, Full Time Finance and Legal Directorate CQUniversity Rockhampton  Higher Education Worker Level 6  Total Remuneration $103,193 to $111,140 pa (including salary of $87,200 to $93,915 plus 17% superannuation and leave loading) Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances. Working at CQUniversity Would you like to expand your knowledge and experience in financial accounting and are seeking to take your career to the next level?  CQUnviersity has an opportunity to use your experience and broaden your financial accounting skillset. As the Management Accountant Support Officer, you will play a crucial role in supporting the University’s financial planning and reporting functions including the preparation, coordination and maintenance of the University’s budgets and forecasts, financial reporting and analysis, collaboration and support, systems management, and continuous improvement initiatives. You will also provide support and assistance to the Management Accountant, divisional management and Corporate Budget team as required. If you thrive within a challenging work environment where no two days are the same and want to join a high performing and supportive team, apply today for this opportunity.   Be rewarded 6 weeks annual leave Generous carers, maternity and paternity leave 17% superannuation (with the choice of joining an award-winning superfund)  Flexible and inclusive work / life balance  Fantastic staff professional / career development opportunities Access to an Employee Assistance Program Position Requirements Knowledge of management accounting, budgeting and forecasting, and finance policy concepts and processes.  A…

Click here to view more detail / apply for Management Accountant Support Officer

Key Focus Areas of Position Reporting to the Senior Retail Support Officer, the Retailer Support Officer delivers a wide range of high quality business and administrative support services to our retailer customers and the general public. These services include the management of new and relocating outlets, sale of business, suspensions, terminations, weekly retailer financial reconciliations and other retailer support functions.Managing the retail network entry, relocation and exit processesManaging the administration of the Retailer AgreementCustomer and stakeholder relationship managementEffective customer issues managementProcess development, improvement and reviewMaintaining accurate records relating to the retail networkService and communication excellenceContact Samantha for more [email protected]

Click here to view more detail / apply for 686. Integrity Staffing - Retail Support Officer

Nurture. Grow. Thrive.   Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.   About the opportunity  We are looking for a?team member to join the Rural Products team on a permanent, full-time basis in Deloraine.   As our Sales Support and administration person, you will?provide exceptional customer service and logistics support to the Branch Rural Products team.?Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.  Responsibilities Provide tailored solutions to clients by taking the time to understand their business needs  Work closely in a small, tight knit team Administrative support for the Rural sales process  Co-ordinating client queries or referring to specialised employees Building and maintaining strong relationships with clients, recommending the Elders range of products and services that will strengthen the growth of their business Managing goods inwards and outwards Inventory management Inventory forecasting and ordering Processing sales   About you To thrive in this role, you:  Are committed to the provision of high-quality customer service High-quality communication and customer service skills Work effectively under pressure with the ability to manage multiple demands Ability to develop…

Click here to view more detail / apply for Sales Support/ Administration Officer

Job title: Clinical Coder

Responsibilities:

1. Accurately code clinical information using the clinic's custom-developed software system, essential for managing business transactions.
2. Abstract and analyses patient medical records within a clinical setting to ensure data integrity and readiness for the new system.’
3. Enter and manage clinical data in both manual and electronic records, aligning with the requirements of the upcoming web application.
4. Uphold stringent record-keeping practices in accordance with legal, regulatory, and internal standards, particularly during the migration to the new system.
5. Navigate and aid in the refinement of the clinic's proprietary coding system, set to be integral to the new web application.
6. Ensure the confidentiality and security of patient information, complying with privacy laws during the development and migration process.
7. Support patient care administration by accurately documenting medication and care details, key for the smooth data transition to the new platform.
8. Collaborate with healthcare professionals to verify the accuracy of documentation and coding, crucial for the transition to the web application.
9. Engage in ongoing education to keep up-to-date with the new system's features and the clinical coding field's changes.
10. Demonstrate flexibility to work varying hours and at different sites in response to the ongoing software development and system migration needs.
11. Participate actively in the clinic's web application development, offering clinical operation insights to improve system functionality.
12. Embrace additional responsibilities as necessary to facilitate the clinic's move to an advanced web-based information system.

Main tasks:

The primary task for a Clinical Coder / Health Administrator centers around the meticulous coding of clinical information via our specialized software system. Which is fundamental to our operational and business processes. A detailed understanding of our business workflow is paramount, as it ensures that the transition to our upcoming web application will be seamless and efficient.

The Clinical Coder is tasked with carefully abstracting and analyzing patient medical records to guarantee data integrity, a process that paves the way for a smooth system migration. The role also demands a steadfast commitment to patient confidentiality and the security of information, a responsibility that takes on added significance during the development and transition phases. This is complemented by the task of documenting patient care with precision, thus facilitating the data's integration into the new platform without disrupting patient services.

A flexible approach to work schedules, symbiotic work culture and spirit and flexible locations assignment duration is essential Accommodating the ongoing software development and system migration needs. In this transitional phase, the Clinical Coder's insights into clinical operations are invaluable, directly influencing the web application's development to align perfectly with our business processes. Ultimately, the willingness to embrace additional responsibilities and an in-depth grasp of the clinic's operations are key to propelling the clinic towards a successful adoption of a sophisticated, web-based information system.


Qualifications for the position

Relevant qualifications:

Technical Proficiency:
The candidate's background in computer-related studies equips them with robust skills in managing and adapting to advanced software systems. This technical aptitude is essential for the effective administration and handling of complex healthcare information systems, ensuring smooth operation and integration of data in a digital healthcare environment.

Healthcare Insight:
Practical experience in caregiving, providing a unique perspective on patient care and healthcare operations, beneficial for understanding the context and application of clinical data.


Relevant skills:

Software System Management:
Proficient in handling and adapting complex software systems, essential for managing healthcare information.

Data Analysis and Accuracy:
Skilled in analyzing and interpreting medical data with high accuracy, crucial for clinical coding and patient record management.

Healthcare Knowledge:
Understanding of healthcare operations and patient care, beneficial for contextualizing and applying clinical data effectively.

Communication Skills:
Effective in both written and verbal communication, enabling clear interaction with healthcare professionals and accurate documentation.

Problem-Solving Abilities:
Capable of identifying and solving issues related to data management and software applications within the healthcare setting.

Organizational Skills:
Strong organizational capabilities for managing large volumes of data and prioritizing tasks in a dynamic healthcare environment.

Confidentiality and Ethics:
Committed to maintaining patient confidentiality and adhere to ethical standards, especially important in handling sensitive health information.

Adaptability:
Flexible and adaptable, especially in transitioning to new technologies and software platforms, ensuring minimal disruption in healthcare services.

Team Collaboration:
Ability to work effectively in a team, ability to adjust to work culture towards success, collaborating with healthcare professionals to ensure accurate and efficient data management.

Relevant experience

Healthcare Information System Proficiency:
Demonstrated ability in managing and utilizing our healthcare information system, including electronic health records and patient data management, with a high degree of accuracy and efficiency.

In-depth Knowledge of Clinic Operations:
A thorough understanding of our clinic's operational procedures and patient care processes, gained through hands-on experience in our unique healthcare environment.

Adaptability to System Changes:
A track record of successfully adapting to changes and updates within our healthcare information systems, highlighting flexibility and technical adaptability.

Collaborative Work with Healthcare Teams:
Established history of effective collaboration with healthcare professionals in our clinic, contributing significantly to the accuracy and efficiency of patient care documentation and data management.

Clinical Coding Expertise:
The candidate's proven experience in clinical coding, especially in a setting akin to our clinic, provides a significant advantage. This experience has fostered an deep understanding of coding systems, procedures, and healthcare software similar to those used in our clinic, making applicant exceptionally well-prepared to meet the specific challenges and requirements of our healthcare environment.

Compliance and Confidentiality Standards:
Consistently adheres to our clinic's privacy policies and regulatory requirements, ensuring the confidentiality and security of patient information.

Ongoing Professional Development:
Engagement in continuous professional development within our clinic, staying current with the latest trends and practices in clinical coding and healthcare information management.

Remuneration
Ranging between 82,000.00 and 85,000.00

Application starts on the 12th of February and closing on the 23rd of February.

Unlock Your Potential at RSL LifeCare: 15% Wage Hike + 5.75% Increase! Exciting Aged Care Opportunities Await!
Join us as a qualified Aged Care Worker, providing exceptional support and care to elderly clients in their homes. Enjoy flexible shifts, non-profit salary packaging, and reimbursement for travel. Grow your career in a supportive environment while making a meaningful difference in clients' lives.


What we offer:


Flexible hours, Monday to Sunday
Non-profit salary packaging (up to $15,900 for Everyday Living Expenses & $2,650 Meal Entertainment allowance)
Permanent and casual roles available
Reimbursement of travel expenses and paid travel time
Career and professional development opportunities
Work-paid mobile phone for managing schedules and timesheets





About you:




Certificate III in Individual Support/Aged Care/Disability Support/Community Services (highly desirable, traineeships available)
Caring nature with empathy for elderly clients
Desire for a rewarding career with skill enhancement
Registered and reliable car with comprehensive insurance
Current First Aid and CPR certificate or willingness to obtain
Willingness to undergo a National Police Check





Our commitment to diversity:
We welcome applications from all backgrounds, including Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We value everyone's safety, respect, and inclusion, regardless of gender, sexual orientation, ethnicity, or disability.

Make a positive difference in clients' lives. Apply now to unlock your potential at RSL LifeCare! Please click here to apply.

Purpose

As an Application Support Analyst, you will provide technical support and guidance to our clients by answering their requests & addressing incidents regarding both server-side and client-side applications, by delivering advanced technical and troubleshooting skills, communication abilities, problem solving orientation, and computer proficiency on a day-to-day basis.

Responsibilities:
Respond to client problems (phone/portal) and actively monitor client sites:

• Log and document all incidents within a ticketing system and problems within JIRA;
• Investigate problems with software applications, diagnose root causes, identify known errors;
• Refer incidents to other parties when an incident is beyond your current skill-set;
• Proactively monitor, document and fix problems or anomalies found at our clients’ installations;
• Manage and exceed customers’ expectation by providing excellent service;
• Ensure that all service level agreements (SLAs) are met and delivered according to Support specifications;
• Versatility to shift & occasional pager scheduling;
• Participate in sharing knowledge and publishing Knowledge articles

This is an excellent opportunity for a Senior Test Analyst looking to:

• Leverage both automation and manual testing skills on an innovative financial technology platform that utilises the power of DLT/blockchain
• Work on a platform that is in the stage of implementing new features and functionalities
• Be part of a high performing testing team looking to define the gold standards of quality

 

At FCX the Senior Test Analyst key purpose is to ensure quality in what we deliver to our customers on the FCX platform. They achieve their purpose by collaborating with business users, end users and technology teams to understand what quality means, educating others of the importance and executing on what is required to ensure they are adhered to.

This specific Senior Test Analyst position will see you work within a team of 15 which consists of BA's, PM's, Software Engineers, Product Owners and Client Relationship Managers. This role is also part of and supported by the FinClear group which consist of over 180 employees, 70 specifically in tech. 

Key responsibilities include but are not limited to:

• Work closely with business, operations, vendors and other stakeholders for test planning and execution.
• Collaborating with the Lead Test Analyst to provide input into improving testing processes, plans, implementation and the management of defects.
• Providing guidance and oversight on the administration of the test case management software.
• Creating and executing System Integration tests (SIT) and User acceptance tests (UAT), including obtaining Business signoff.
• Designing and Implementing Test Cases for end-to-end and integration testing.
• Designing, developing, executing and maintaining automation scripts and our suite of regression tests.
• Producing system test deliverables i.e. test cases, automated test scripts, and test data to the agreed quality
• Testing defect fixes and log new defects including relevant details
• Automation of regression testing pack to perform end-to-end system and shakedown tests
• Test Environment planning, setup and management to help with readiness for test commencement.
• Assisting with release management and post release validation checks and reporting.
• Leveraging Tools including Cypress, Jest, Cucumber, SQL, Jira and Confluence.

Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportunities for aspiring clinicians.

We are now looking for Behaviour Support Practitioner's who have a minimum of 6-months experience in Behaviour Support, and who have been assessed as CORE (or above) suitability. 

Responsibilities will include:

• Assisting NDIS participants, along with their families and/or carers, to identify their needs through assessment and person-centred planning
• Evaluating, developing and delivering evidence-based support plans within a complex support space
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices, in the home and community
• Ensuring individual plans reflect our NDIS participants' goals, passions and strengths, as well as ensuring they get more out of life
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Acting as an advocate and role model for best practice
• Working collaboratively within a multidisciplinary team

What's in it for you?

As you support many, we support you. We offer:

• Benefits – Professional Development allowance, staff referral scheme, Fitness Passport… just to name a few
• Flexibility & Work-life balance – Combine the convenience of working from home with the social interaction of working in the community plus the support of an office
• Excellent remuneration – Industry leading salary + km reimbursement + laptop + smartphone + Performance with Purpose Reward and Recognition Program + salary packaging options
• Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

About the role:

This is an excellent opportunity for a Desktop Support Engineer looking to:

• Add value leveraging their skills supporting & managing a Windows environment
• Expand their skills across MacOS, Linux, Databases, Networks and Tools
• Be part of a growing close-knit team

At FinClear the Desktop Support Engineer key purpose is to collaborate with the greater infrastructure team to ensure our people are supported and able to leverage the relevant Hardware, Software Applications/ Systems and related Infrastructure to maximise their potential.

This role will see you work within a team of 14 that is part of a larger cross functional technology team of 60 and growing. Support across BAU and projects are two key areas of this position where you will initially add value supporting our people.

Your efforts will also help free up seniors to stand up other exciting projects that not only will fuel us for future success but also offer you exposure in other areas of infrastructure. This opportunity is ideal for someone skilled that enjoys supporting a Windows environment but wants to broaden their exposure to other parts of the world of infrastructure.

Key responsibilities include but are not limited to:

• Being the focal point offering support and providing an amazing experience to our people
• Provide onsite and remote support
• Understanding issues and troubleshooting
• Oversee the IT-related on & off-boarding of staff along with the preparation & maintenance of required hardware and application configuration
• Create & manage user/device accounts
• Provide technical support & rectification of technical issues
• Assist with the support and management of landline, internet & mobile telecommunications   
• Ensure the performance of local area network (LAN) applications, Wi-Fi network & IT infrastructure are optimised across all sites
• Ensure secure IT systems and infrastructure across all platforms and assets
• Maintain accurate ICT documentation & inventory database
• Provide support for meeting rooms with AV equipment
• Work closely with all teams to enhance processes & implement new technologies
• Provide advice and assistance relating to the Standard Operating Environment for end user computing devices systems
• Install equipment & test software applications as required
• Support the roll-out of new applications and solutions

The Tech Stack:

• Windows, MacOS, Linux
• Microsoft Office Application Suite – Word, Excel, PowerPoint, Teams
• Microsoft Office 365 - SharePoint, OneDrive
• Basic Network Configuration, Analysis and Management
• PowerShell/Batch Scripts
• Ivanti ITSM
• Crowd Strike
• Atlassian Jira & Confluence
• Exposure to Oracle, Postgres, MS SQL Database
• Audio/Video Conferencing Configuration, Analysis and Management
• Multi-Function Device Configuration, Analysis and Management
• AWS

What you'll do:

The position will provide critical analytic support across all aspects of Treasury/ Funding, including:

• Working within the Treasury team on managing current and executing new funding facilities
• Modelling funding requirements and timing
• Responding to funders/ rating agency requests
• Working with team and legal counsel on drafting documentation
• Preparing investor pitches and other marketing materials
• Work with Shift’s data and technology teams to ensure internal and external reporting is produced in a timely and accurate manner

• Casual position within the Hunter area.
• Open to experienced and new Support Workers with a min Cert III in Aged Care, Community Support or related field - Training available
• 25% casual loading + Not-for-Profit Salary Packaging to maximise your take home pay

We are looking for a Support Worker to work casually across our Home Care Packages program.
Home Care Packages responsibilities:

• Deliver high-quality individualised support and assist our older adult clients, supporting them to maintain and develop their independence so that they can lead enriching and fulfilling lives.
• Follow and implement individual service plans, healthcare, and positive behaviour support plans.
• Provide companionship, conversation, and emotional support and support with personal care in the client's home.
• Assisting with transportation to attend appointments.

This a very rare and exciting opportunity for someone to come in and build a new specialist function from the ground up. This person will be dynamic, flexible, and work at pace to create a best-in-class customer support team supporting the APAC region. 

The Customer Support Manager will recommend and implement best practices to ensure efficient and high-quality performance from our Customer Support teams. The manager oversees and supervises the customer care, technical support, service sales and service excellence & revenue centre, making sure the processes are optimized and efficient in addition to ensuring the team is working efficiently and effectively and supports the needs of each member on the team.  

We are open to candidates from both Sydney and Melbourne locations, and the position can be based out of either office. 

Key Responsibilities: 

• Implement, Manage and Sustain ‘Customer Care’ Portfolio / Processes (preferably based on ITIL V4) in APAC business region
• Create and maintain a culture in the organization that can be characterized by customer first and a high sense of urgency
• Manage teams of Customer Care centre (CCC), Technical Support Engineers (TSE) and Service Excellence across APAC to ensure ONE team and ONE approach across all APAC customers
• Lead ‘Service Excellence’ portfolio in APAC and work with regional leaders to have universal approach
• Work with strategic customers to establish critical goals/milestones of success and ensure that they are achieving them
• Drive and follow up Operational Performance Management and continuous improvement for the responsible teams/areas: Quality – CSAT – Lead Time – Productivity – Predictability and Culture  
• Establish and monitor data-driven approach to customer care
• Streamline workflow of customer care team with best-in-class customer care procedures and systems
• Taking a leading role supporting implementation of new systems and adoption of those by team members
• Oversee response to diverse incoming customer and sales calls/requests regarding the delivery of services in conformance with policy, procedures, and service quality standards
• Maintain back-office processes, ensure adherence, and strive for continuous improvement
• Ensures that team offers appropriate needs-based service options and recognizes cross sell opportunities to increase customer satisfaction and enhance customer relationship

Financial and business management 

• Meet financial targets by owning the assigned budget
• Develop and implement the business short-, medium- and long-term priorities in accordance with the business strategy, to achieve short- and long-term success

People management and communication 

• Manage performance, career, and succession plans for direct team
• Develop a high performing & accountable team and facilitate team’s achievement of goals & objectives
• Effectively communicates using TOMRA Values and leadership principles as the foundation
• Fosters an environment of teamwork and collaboration and promotes a culture of feedback to ensure understanding

Customer Support Customer Service | Winter Closing date: 07/04/2024 Our Customer Support team are a fountain of knowledge with their fingers on the pulse when it comes to all things Thredbo. The Customer Support Team is dedicated to delivering exceptional customer service and are the gurus at selling lift, lesson and rental passes to our guests online and over the phone. This role is designed to provide our guests with outstanding customer service ensuring their Thredbo experience is unforgettable before they even get here. This role requires excellent communication skills and adaptability to the rapidly evolving nature of the Guest Services environment. You will demonstrate accurate resort knowledge and effectively upsell all aspects of the resort and the wider region. The key part of this role is to ensure the guest always remains your primary focus and all interactions are at an exceptional standard of customer service. Perks: Team member perks – 50% off bring a friend vouchers Free staff pass Discounted retail and seasonal rental packages Discounted snowsports and mountain biking lessons Access to our Thredbo Leisure Centre, tennis and golf course Discounted accommodation at Rydges, QT and more 20% - 50% off at our food and beverage venues $2 Tickets at Event Cinemas and Moonlight Cinemas If you’re up for an exciting opportunity to: Multi-task, working in a fast paced and rapidly evolving environment Effectively provide customer service with professional phone manner and great tone in emails Easily hold a discussion and ask questions to diagnose the customer’s issue … with your experience and skills in: Display excellent communication skills, both written and verbal Use Microsoft suite proficiently & show advanced computer skills Manage tasks and responsibilities autonomously Experience in tourism-based customer service or information desk Experience in a call centre environment Skills in the RTP operation System Previous resort experience Experience in the standard suite of Office software systems About our Team Thredbo isn’t just a job, it’s an experience. Whether you’re searching for a job or a career, Thredbo has it all. Ride and explore the mountain with an included staff pass, soak up Thredbo’s famous après atmosphere and be in the thick of some of Australia’s best on and off mountain events. Joining our team means you are a part of EVT, one of Australia and New Zealand’s leading experience companies. With access to a range of perks and discounts for you to enjoy at Thredbo and across EVT experiences. Your time at Thredbo could easily lead to a lifelong career with possible opportunities across our brand spanning Entertainment, Ventures and Travel. Join a team that is strongly committed to preserving, protecting, and prioritising our unique alpine environment. We take pride in our long list of environmental initiatives and embrace…

Click here to view more detail / apply for Customer Support

The Company

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totaling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

The position is responsible for:

• Processing customer orders via Redox’s in-house system
• Provide phone/email support for customer service enquiries
• Confidently liaise internally and externally with our transport, warehouse and sales team to ensure our customer
  deliveries are completed in a timely manner
• Other administrative tasks such as Reception relief

The ideal candidate will have:

• Previous experience in an office setting

• Possess excellent time management & organisation skills and high attention to detail.

• Polite and professional phone manner

• Excellent verbal and written communication skills

Training on our customised in-house system will be given however experience in a similar customer service role and administrative skills would be looked upon favourably.

Rewards & Benefits

• Salary package inclusive 17.5% leave loading
• Bi-annual company performance bonus
• Annual Salary review
• Lunch provided daily onsite
• Joining a friendly and supportive team at a time of great opportunity and growth
• Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Lismore.   Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension  About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.   The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.   You will be provided with 12 weeks of intensive training to equip you to undertake your new role.   About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.     What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems.  About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM)  Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks  Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.

Click here to view more detail / apply for Participant Support Officer - Lismore

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Port Macquarie.   Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension  About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.   The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.   You will be provided with 12 weeks of intensive training to equip you to undertake your new role.   About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.     What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems.  About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM)  Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks  Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.Applications close Friday 20th October 2023.

Click here to view more detail / apply for Participant Support Officer - Port Macquarie

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Participant Support Officer for the office in Dubbo.   Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension  About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.   The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.   You will be provided with 12 weeks of intensive training to equip you to undertake your new role.   About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.     What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems.  About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM)  Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks  Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resumeApplications close Friday 20th October 2023.

Click here to view more detail / apply for Participant Support Officer

Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.About the roleWe are looking for a Logistics Support Officer to join the growing team on a Permanent, Full-time  basis. Ours is a branch that is growing, with big plans for our future! In readying ourselves for this growth, we are developing our team. If you have strong aspirations to succeed in this role right now, then we want to hear from you. Are you the person with passion and personality that’s ready to join us?As an Elders Support Officer Logistics, you will provide logistics and exceptional customer service support to the Branch Rural Products team and Elders customers. Apart from offering a complete delivery service for the Roseworthy branch, you will be a team player, ready to jump in and support branch operations where required. Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.ResponsibilitiesAs a Support Officer Logistics you will:Ensuring the upkeep and organisation of the warehouse, store, and yard.Handling the picking, packing, and coordination of customer orders for timely delivery.Safely managing the storage, handling, receiving, and dispatching of stock.Contributing to the secure storage of rural products, in accordance with Agsafe accreditation.Assisting with stocktaking and other rural products support activities as required.Performing rural product sales in branch.About youTo succeed at Elders, you will have; Are self-motivated, have strong teamwork skills, and demonstrate a keen attention to detail.Have demonstrated high-quality written and verbal communication and customer service skills, along with basic computer skills. Basic knowledge of general merchandise products (beneficial) and safe storage & handling practices. Possess a Drivers Licence (essential)Possess a Medium Rigid Truck Licence (preferred but not essential)Possess a Forklift Licence (desired)About EldersElders is proud to be the last Australian-listed major agribusiness. The most trusted agribusiness brand in Australia. We’re part of the landscape, part of the local communities, part of Australia’s history and we are entrenched in Australian agriculture.The brand is more than a company, more than a logo - it’s part of Australia. And, with an authentic drive to create a sustainable future for farming and the farmers of Australia, Elders is... for Australian agriculture.We are now looking for the next generation to be part…

Click here to view more detail / apply for Support Officer Logistics

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023. 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Warrnambool. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in WarrnamboolAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

Click here to view more detail / apply for APS3 Participant Support Officer - Warrnambool

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions.  For over 35 years we have been providing a broad range of markets with innovative and sustainable water management solutions. The industries which benefit from our expertise include agriculture, turf, mining & drilling, water treatment, civil construction, plumbing trades, home improvement and DIY.  We are well positioned for growth and currently offer a great opportunity for a Sales Professional to join our Nutrien Water Emerald, QLD team. About the role: Reporting to the Branch Manager you will be exposed to various areas of the business including but not limited to: Retail and trade Sales  Answering customer enquires via phone calls, emails and instore Order allocation and picking/packing  Stocktakes Invoicing  Installing solar set- ups Warehouse/dispatch activities including customer deliveries Undertake a Certificate III in Business  About You: To be successful, it is desirable if you can demonstrate: High quality customer service  Experience and a passion for sales  Ability to work in a team Demonstrate a keen interest in learning and building your expertise  Ability to work effectively in a safety-focused environment Exposure to a warehouse/store duty environment (highly regarded)  Understand irrigation systems for commercial/agricultural practices (highly regarded) A current Forklift licence (highly desirable). Apply today! If this sounds like the right opportunity for you, click on the APPLY button. This job will remain posted until filled. In accordance with Nutrien Ag Solutions’ policies, you may be required to undergo a pre-employment background and medical. All considered applicants will need to undergo a VEVO/visa check. At this time only candidates with an existing and future right to work in Australia will be considered. While we appreciate all applications we receive, only candidates under consideration will be contacted verbally. All other applicants will be advised of the outcome of their application via email at the conclusion of the recruitment process Please note that unsolicited CVs or profiles will not be accepted, and Nutrien Ag Solutions will not be held liable for any that are sent through. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights. Career Hub Visit Career Hub to get career advice, complete Skill Assessments and access your free Job Seeker Toolkit. ?? » Find out more MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Click here to view more detail / apply for Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn!  We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to... Job Description Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn!  We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to join the team. Gain hands-on experience alongside fully qualified Support Workers while you earn your Certificate III in Individual Support. This is a NDIS based business that believes in quality outcomes for its clients. They bring together skills, health, fitness, creativity and leisure to create a lifestyle-based service individually tailored to people of all abilities.   The main parts of your role will be    Assist individuals with personal care tasks, including personal care, dressing, and grooming. Support individuals in maintaining a clean and safe living environment. Provide companionship and engage in social activities with clients. Help individuals with meal preparation and nutritional support. Observe and report any changes in clients' physical or mental conditions to the appropriate personnel. Applicants will ideally meet the following criteria: Genuine passion for working with people and a commitment to making a positive impact in their lives. Excellent communication and interpersonal skills. Empathy, patience and the ability to show compassion and positivity. Ability to work effectively both independently and as part of a team. Strong organisational skills and attention to detail. This is a full-time role working Monday-Friday whilst studying a Certificate III in Individual Support When you work for Squad we make sure all the employment stuff is done right! Right pay, right course, right workplace, right safety equipment, right support and advice! All you have to do is show up and do your best – Squad will do the rest! So, if you are a down to earth, easy-going type of person that wants to work for a business that offers fantastic workplace culture and genuinely cares for their team then.

Click here to view more detail / apply for Individual Support Trainee Learn More Apply Now

Certificate III Business Traineeship – Project Support Trainee PROGRAMMED is seeking an enthusiastic individual based in Warwick QLD that has a desire to work in Project Management in the Civil Construction Industry. This position is a fulltime Traineeship working towards obtaining a Certificate III Qualification whilst gaining on the job transferable skills. The Traineeship is within a busy fast paced environment, so if you possess the ‘Can Do’ attitude, have a strong work ethic, demonstrated experience working with computers using Microsoft applications we encourage you to apply. As a trainee, you will join the project administration team within RoadTek and provide support to the office personnel. We are seeking applicants that have a high level of interest in administration, data entry, customer service and good attention to detail. The traineeship is hosted with RoadTek whom provide excellent mentoring, training and encourages teamwork and innovation within their business. RoadTek is a commercial government business within the Department of Transport and Main Roads (TMR) who deliver a diverse range of projects that make up the state's extensive road and bridge network. Duties may include but not limited to: Assist in Project Management Support (Data entry) Customer service which will include answering the phone, greeting visitors and delivery drivers General administration duties which will include filing, archiving, photocopying, collect and send mail, maintaining stationary stock for printers/copiers Using various computer programs, including Excel Spreadsheets and Word Documents An overview, on processes such as travel, expenditure vouchers and balancing corporate card transactions Goods Receipting: (SAP/Purchase Orders, paying invoices) Payroll: (SAP/doing own timesheets and General overview of the SAP Applications) Note: There may be a small about of manual handing when archiving and filing We are seeking applicants to have the following qualities: Excellent Customer service skills both written and oral Demonstrate experience in multi-tasking Work independently or in a team Demonstrated experience working on computers and/or customer service Flexible and willing to adapt to business needs Ability to maintain confidentiality Experience in data entry with attention to detail Experience in Excel, Word, Outlook and data entry desirable OHS White construction card or ability to obtain one prior to position commencing Initiative and motivation is essential in this position Driver’s license and reliable transport desirable Location: The position is in Warwick QLD therefore you will need to reside in Warwick or proximity.    Prior to any offer of employment, a pre-employment medical examination ‘Fit for Work’ is required to determine fitness for work (including passing a drug and alcohol screen).  Who we are As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to. At Programmed, we are committed to…

Click here to view more detail / apply for RoadTek - Certificate III Business Traineeship – Project Support Trainee

TMD Technical Support Officer 1531 | Construction & Maintenance Central | Charlton Depot Closing date: 10/01/2024 NEW YEAR, NEW CAREER ARE YOU AN ENTHUSIASTIC AND MOTIVATED TRAFFIC MANAGEMENT DESIGN TECHNICAL SUPPORT PROFESSIONAL LOOKING FOR YOUR NEXT CHALLENGE? About You Do you have a strong knowledge of Traffic Management Plans and Traffic Guidance Schemes and want a career revolving around Maintenance Activities and Capital Construction Projects? Then the Construction & Maintenance team is for you! Design and document Traffic Management Plans and Traffic Guidance Schemes for various construction and maintenance projects and assist with implementation of these as required. Get out of the office by attending regular site visits to verify details and attend meetings for the planning of works. About the position The Traffic Management Design (TMD) Technical Support Officer will develop, implement and review Traffic Management Plans and Traffic Guidance Schemes for Maintenance Activities and Capital Construction Projects for the Construction and Maintenance Central Branch. The annual salary range for this position is $84,383.41 - $87,970.19 gross per annum, plus 17.5% annual leave loading and up to 12.65% superannuation. Enjoy work/life balance with a nine (9) day fortnight and access to banked leave. Professional development and learning opportunities. Salary sacrifice. Active social club – TRC Employee’s Association.  Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with one affordable membership. Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families. A range of progressive health and wellbeing services. Work in a safety-conscious organisation - home safe every day! The Team The Construction & Maintenance Central (CMC) Team undertake capital and operational works to maintain and improve safety, serviceability and efficiency of the region’s road network and integrated transport system. Team CMC are committed to creating an atmosphere where employees thrive. We value teamwork and a friendly environment; we also emphasise professionalism, accountability, and respect. How to be successful in this position Qualification(s), training and/or experience, specific to the role: Possession of Traffic Management Design (QLD) qualification with relevant industry experience. Possession of a WH&S Competency Card for CPCCWHS1001 – Prepare to work safely in the construction industry. Possession of a current unrestricted “C” Class Driver’s Licence How to apply To apply, please submit two documents: A document addressing the 'Success Criteria' in the in two pages or less; and Your current Resume. The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position. Please note to have your application considered, ensure that you have followed the instructions outlined above. Visit our website www.tr.qld.gov.au/jobs for information on how…

Click here to view more detail / apply for TMD Technical Support Officer