Full Time Permanent Opportunity SAC's Service Level 5 PayPoint 4 at $ per hour or $101,783 per annum pa 11.5% super salary packaging benefits
Access to Accrued Days Off Wyndham Vale location
Be a changemaker and contribute meaningfully to the lives of our clients and communities through excellent administrative and customer service support

The Opportunity
The Gamblers Help program operates as an integrated system of preventative, early intervention and treatment initiatives aimed at addressing gambling harm. The service aims to minimise personal, health, social and financial harms that arise from gambling and improve individual and community capability to reduce gambling related harm.
Join our Gamblers Help team in the delivery of quality services to contribute to the achievement of our objectives and strategic opportunities. Support gaming venues in the Southwest to develop responsible gambling
... Click here to view more detail / apply for Venue Support Worker

Milestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT Helpdesk Support on a part-time basis to work on Saturdays and Sundays for an afternoon shift.
Please note the candidate would be required to attend an Initial 3 weeks of full-time training Monday to Friday on-site
Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.
Key Responsibilities include:

Providing IT support over the phone
Providing first level support and logging the tickets
Provide excellent customer service
Providing hands-on hardware and software support
Installing, moving, adding, and changing equipment and software
Maintenance of Client's Network
Performing proactive and reactive troubleshooting to identify potential problems

Skills we are looking for:

Detailed knowledge of Ticketing System

... Click here to view more detail / apply for IT Helpdesk Support (Part-time/Weekend)

About the Company
A major financial institution is seeking a passionate Techno-functional Business Analyst, to sit within the Group Marketing to assist them on a major Marketing consent project.
About the Role

Support program/project management in communications, engage with stakeholders to understand and validate data privacy and management requirements, elicit and analyse requirements, and document detailed business and technical requirements.
Proactively engage and collaborate with teams and key stakeholders across the business, providing clear progress updates and raising dependencies and risks/issues.
Define hypotheses and problem statements, work with teams to break down into epics and stories, participate in steering committee walk-throughs, and conduct data analysis to assist with decision-making.
Facilitate team meetings, investigations, coaching sessions, and continuous improvement initiatives within the teams.
Collaborate with dependent teams contributing to shared objectives and develop business cases.

About You
You will be ... Click here to view more detail / apply for Business Analyst ? Marketing Consents

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than ... Click here to view more detail / apply for Facility Support Technician

Based in Docklands hybrid working arrangement
Leverage your expertise to shape and drive effective supply strategies
Leading global brand with operations across Australia, Europe, Middle East, North & South America

THE ROLE
We are offering an exciting opportunity for a talented Supply Planning Analyst to join our team. In this role, you will play a key part in developing and refining fruit supply planning models that are vital for executing our long-term category plans. Working alongside cross-functional teams, youll compile and analyse data to continually enhance the accuracy and efficiency of these models. Your role will also include supporting critical activities such as supply forecasting, budgeting, and tracking seasonal performance.
Key responsibilities:

Maintain and enhance planning models to generate essential information for supply forecasting and capacity planning.
Analyse fruit production data from various sources to update key

... Click here to view more detail / apply for Planning Analyst

The Client

Itahlia is a popular dining establishment in Sunbury, VIC that serves reasonably priced Italian food and a great atmosphere. Their menu offers a wide range of Italian wood-fired pizzas, freshly made pastas, mains and other fabulous dishes

They are now looking for a Chef de partie to join their kitchen team.





The Role

This is a full-time role with an annual salary set at $73,500 plus superannuation.





Responsibilities

Costing menu items including costing of food and labour costs

Plan, collect, estimate food and commodities for menus

Skills in a wide range of cookery methods to produce a range of menu items

Plan and sequence the timing of food and preparation of tasks

Evaluate food products to ensure quality standards are consistently attained

Being responsible for examining, tasting and improving all food prepared to ensure quality

Following guidelines and regulating quantities of all herbs and spices and cooking times to ensure consistency in all Authentic recipes

Considering instructions related to preparing orders to meet special dietary requirements

Work to resolving kitchen related issues, listen to feedback and seek solutions in conjunction with fellow staff

Help enforcing general cleanliness and maintenance of the Kitchen area.

Working closely with the kitchen staff, the head chef and the restaurant attendants in crafting newer, unique food items and finalising its parameters

Whilst cooking, ensure proper and adequate seasoning of all food that is served in the restaurant.

Knowledge of supplies, equipment and services, ordering and inventory control.

May select and train kitchen staff.

Leading the kitchen team

Advise and demonstrate on portioning of ingredients and food, placing it on plates, dressing and garnishes

Ensure all inventory and the general keeping of the Cold Room and also advise accordingly on storing food in temperature-controlled facilities





Requirements

To be successful in this role, you must have:

Relevant Certificate III or IV qualifications in commercial cookery

Minimum 2 years of experience as a Chef

Must have at least 2 years of experience in cooking over grill

At least 2 years of cooking pizza in wood-fired oven

Must know how to create new recipes and design menu according to budget

Knowledge and experience in Italian cuisine is essential

Must know how to work with dietary requirements such as vegan, and gluten free food preparation techniques

Must be able to work with variety of proteins including beef, pork, seafood

Experience in adherence to recipe & portion control, as well as ordering and stock control

Ability to follow instruction & take direction

Excellent time management and attention to detail

Knowledge of food safety and hygiene standards

Excellent communication skills and the ability to work as part of a team

Be available to work on weekends to deal with many customers

The Client:

MSS Accounting Solution is a professional accounting and tax consulting agency. Their business includes a solid client base made up of a diverse mix of individuals, sole proprietors as well as SME businesses. They offer a full business advisory including Taxation, Accounting, Tax planning and consulting services.

They now seek an experienced accountant to join their team based out of their office in Clyde North branch in Victoria.



The Role:

This is for a full time role with an annual salary between $74000.00 plus superannuation. The incumbent will manage an assigned client portfolio with regular client contact and will be responsible to provide a complete range of services listed below.



The Responsibilities:

Preparation of accounts, tax returns, Business Activity Statements, FBT, and other compliance matters for individuals, companies, partnerships and trusts.

Planning, preparation and execution of financial statements with appropriate note disclosures

Liaising with the ATO and other government departments

Conducting tax interviews with clients & preparing tax returns for Individual and Business: Companies, Partnerships, Sole proprietorships and Trusts

Liaising with clients and assisting them to meet their accounting and tax obligations.

Providing solutions to clients on current business and financial conditions

Providing accounting services including month end close, processing relevant journals, balance sheet, intercompany processing, revenue analysis and statutory accounts production.

Working closely with clients in different industries and sectors as well as colleagues to provide exceptional clients services.

Assist clients with relevant ASIC reports & statutory tax related compliances

Contribute towards process improvement and implementation and ensure client confidentiality and privacy



The Requirements:

At least a Bachelor’s degree in accounting from an accredited university.

Must have at least 2 years of relevant Australian experience within a commercial accountant capacity

Must have at least 2 years’ experience working with the MYOB, Quickbooks and Xero accounting software systems

Must have at least 2 years’ intermediate knowledge and experience with individual and company income tax, GST, trust accounting processes

Must have at least 2 years’ experience dealing tax advice including corporate tax, personal tax effectiveness and indirect taxation

Demonstrated commercial acumen to understand the dynamics of a complex evolving industry

Demonstrated experience in complex, integrated, computerised accounting systems;

Demonstrated ability to methodically analyse sets of data

Detail oriented, ability to multitask, work independently and prioritise tasks

Ability to organise, plan and manage, together with the capacity to prioritise for self and coordinate input from others to deliver timely results

Ability to multitask and meet deadlines

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 61,000 staff across a network of more than ... Click here to view more detail / apply for Senior Analyst/Microbiologist

Colliers Workplace Management Services seeks an exceptional candidate to join our team. Our purpose is to build a sense of community, connection, and belonging by delivering best-in-class service within the workplace and operations.

As a member of Workplace Support, you will be at the heart of the action in our client’s corporate site located in the Melbourne Quarter.  In this role, you will be the driving force behind creating unforgettable experiences for our visitors and occupants, ensuring every interaction is seamless and memorable. Additionally, you'll support business groups, championing their workplace objectives and ensuring our service points deliver efficiently.

Key accountabilities will include, but not be limited to -

• Own workplace events and experiences, and create enjoyable and memorable interactions, driven by our client’s brand and culture.
• Uphold operational excellence for workplace experiences, fostering a "happy to help" atmosphere across all workplace support touch points.
• With efficiency and accuracy, administer the workplace facilities including access cards, locker management, and end-of-trip facilities, among other workplace provisions.
• Assist in maintaining the client areas to provide the best working environment and functionality for all employees and visitors.

 

We are seeking an experienced Business Analyst with strong expertise in Oracle ERP Cloud . In this role, you will lead ERP implementations, optimize business processes, and create robust Standard Operating Procedures (SOPs) to support efficient operations. You will work closely with business and IT teams to ensure successful ERP deployment and adoption.
Key Responsibilities:

ERP Implementation: Lead end-to-end Oracle ERP Cloud implementations, configure systems, and support data migration and testing.
SOP Development: Develop and maintain Standard Operating Procedures (SOPs) aligned with ERP systems, ensuring compliance and process efficiency.
Project Management: Manage project timelines, resources, and risks to ensure on-time, on-budget delivery.
Stakeholder Collaboration: Act as the main point of contact between business users, IT, and vendors, facilitating communication and ensuring requirements are met.

Requirements:

Experience: 3-5 years of hands-on experience with Oracle ERP Cloud (e.g., Financials, Procurement, Supply

... Click here to view more detail / apply for Business Analyst (Oracle/SOP experienced)

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?



Job Title: Credit Analyst
Location:   Freshwater Place or Allansford
Business Unit:   Group Finance
Reports to:   Credit Manager
About Us:   Join our dynamic team at Saputo Dairy Australia (SDA), where we are committed to excellence and innovation in the dairy industry. We are looking for a dedicated Credit Analyst to join our Group Finance team and play a crucial role in managing our credit and collections functions.
Position Overview:   As a Credit Analyst, you will be responsible for managing an allocated debtor portfolio, maximizing cash flow, and building


... Click here to view more detail / apply for Credit Analyst

About the role
Reporting to the Commercial Finance ManagerANZ, this role involves supporting the financial success of the Penfolds ANZ business unit across diverse channels and markets. You will play a crucial role in various commercial finance processes and systems, ensuring the delivery of our financial commitments.

Develop and maintain financial models to support annual budgeting and forecasting cycles
Manage Discounts & Rebates and Advertising & Marketing accruals, including monthly balance sheet reconciliations
Build financial models, perform scenario analysis, and provide commercial insights to support business decisions
Review investment structures, proposed ROI of Sales & Marketing spend, and support overhead management
Develop and improve reporting and analysis tools, support new system rollouts, and collaborate effectively with cross-functional teams

About you
You are a meticulous and proactive finance professional with a solid Finance, Commerce, or Accounting background. Your analytical competence and ... Click here to view more detail / apply for Finance Analyst

The organisation
Our client is a privately-owned financier and multi-strategy alternative investment manager.  They invest across all segments of the  real estate sector, mid-market private equity, structured credit and hedge fund strategies.  As a result of their success and growth, they have created a new position for an Analyst to join their Real Estate team in Melbourne.
The role The Analyst will be responsible for providing analytical, transaction and management support to the Real Estate team.  The main responsibilities will include:


Developing financial models to assess loans for developments and passive real estate assets.
Conducting industry research and performing due diligence of new investment opportunities.
Assisting with the preparation of investment committee papers and term sheets.
Assisting in the documentation and execution of new transactions.
Managing the drawdown process and ongoing management of loan facilities.
Assisting with the preparation and updating of capital
... Click here to view more detail / apply for Real Estate Analyst

The Client:

Located in Clyde North in VIC is our client who is a full-service accounting and financial management firm providing tailored financial and business solutions designed to meet individual business needs.

They seek an experienced accountant to join their team based out of their office at Clyde North in VIC.





The Role:

It is for a full time role with an annual salary between $75,000 to $80,000, depending on experience plus superannuation.





The Responsibilities:

Correct record maintenance in accordance with accounting and tax standards and requirements.

Undertaking reconciliation activities in regards to invoicing, accounts receivable, accounts payable, bank statements, inventories, line of credit and general ledgers (including sub ledgers)

Reviewing, investigating, and correcting errors and inconsistencies in financial entries, documents, and reports.

Reconciling, coding, entering, and maintaining, weekly, monthly, quarterly reports and undertaking follow-up activities for various departmental budgets and reports

Preparing reports on areas of efficiency increase, cost reduction, profit leakages by reviewing efficacy of control processes.

Participating and providing inputs in preparation of management accounting, profitability reports, and cash flow analysis. Providing inputs for accounting and tax strategies to managements.

Providing inputs for statutory reporting for BAS, Annual reports, ASIC and ATO reporting

Resolving collections and customer payment plans

Preparing and processing payrolls

Conducting financial investigations, preparing reports and advising on matters such as the purchase and sale of businesses/ outlets, mergers, capital financing, suspected fraud and taxation

Managing the accounting information system

Maintaining internal control systems

Preparation of financial reports and tax returns

Assisting with tax compliance.

Reconciling balances and handling monthly, quarterly, and annual closings.

Handling multi-client accounts and documents and working with multiple software/Platforms.

Responsible for documentation and maintaining financial records in a timely and accurate manner.

Managing, coordinating, and allocating tasks to the bookkeeping staff and junior accountants.

Assisting in the preparation of high-quality financial and management reporting.

Ensuring all payroll transactions of clients are processed efficiently.

Providing support to the Management and assisting other Finance roles.

Assist with other day-to-day operations of the accounting, finance function, and administrative duties.





The Requirements:

At least a Bachelor’s degree in accounting from an accredited university.

Must have at least 2 years of relevant Australian experience as an accountant

At least 2 years of professional experience Income Tax, GST

At least 2 years of commercial practice in Class SMSF Administration Software and MYOB AE

Must have experience working with the MYOB, XERO and QUICK BOOK accounting software systems

Demonstrated commercial acumen to understand the dynamics of a complex evolving industry

Detail oriented, ability to multitask, work independently and prioritise tasks

Knowledge in

Ability to organise, plan and manage, together with the capacity to prioritise for self and coordinate input from others to deliver timely results

A positive and team-oriented approach

Posting date:  5 Nov







Job requisition ID: 







Location:  Melbourne, VIC, AU







Workplace Type: 







Create an impact as a Policy Governance Analyst. Your Role  The Analyst, Policy Governance role is within the Technology and Operations (T&O) division that creates value through the deployment of resilient and innovative technology and data solutions, and delivery of shared enterprise services at scale. Within T&O, the role is part of the Partnering, Quality & Integration (PIQ) business unit, which strives to uplift quality across the IAG group. The purpose of the role




... Click here to view more detail / apply for Analyst, Governance

17th October,
About Everyday Independence With over 40 hubs across Australia, Everyday Independence is a dynamic organization committed to changing the game for people with disabilities. Working in the social model, our united team of talented change-makers is on a mission to make inclusion possible for all Australians.    About The Role We are looking for an experienced Behaviour Support Practitioner to provide life-changing therapy to NDIS participants in  South Morang, Reservoir, Epping and surrounding areas. This position is full-time or part-time (4 days per week). This position is full-time or part-time (4 days per week).     Your Everyday As a Behaviour Support Practitioner at Everyday Independence, no two days will be the same:

Working in the social model means youll work in diverse settings; from homes and schools to playgrounds, workplaces, and community centres
Utilizing assessment and intervention skills to support participants in

... Click here to view more detail / apply for Behaviour Support Practitioner ? North Eastern Melbourne

Full Time Fixed Term Position - January
Band 4 - Salary Range $72,119 to $76,460 per annum 11.5% Super ADO
Salary offered will depend on level of skills and experience.
About Melton City Council
The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.
We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. Youll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green






... Click here to view more detail / apply for Business Support Officer (Engineering & Asset Services)

Milestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT Helpdesk Support on a part-time basis to work on Saturdays and Sundays for an afternoon shift.
Please note the candidate would be required to attend an Initial 3 weeks of full-time training Monday to Friday on-site
Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.
Key Responsibilities include:

Providing IT support over the phone
Providing first level support and logging the tickets
Provide excellent customer service
Providing hands-on hardware and software support
Installing, moving, adding, and changing equipment and software
Maintenance of Client's Network
Performing proactive and reactive troubleshooting to identify potential problems

Skills we are looking for:

Detailed knowledge of Ticketing System

... Click here to view more detail / apply for IT Helpdesk Support (Part-time/Weekend)

06th November,
About DBG Health & Axe Health Services:   DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,000 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. Axe Health Services, a subsidiary of DBG Health, deliver comprehensive solutions, conveying a full spectrum of services tailored to the pharmaceutical industry. Provided by, and not limited to, PharmaPrograms, Farmaforce and Wellness for Life, our end-to-end offering seamlessly consolidates all requirements into a single provider. This gives our clients and customers access to a unified service platform, which provides a streamlined and cohesive multi-channel approach to managing projects.  About the role:   Play a pivotal role supporting our Nurses after they have conducted GP clinic visits by ensuring the clinics follow up with patients identified as at risk, facilitating better
... Click here to view more detail / apply for Reframe Nurse Program Support Coordinator

16th October,
About DBG Health & IPA : DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 800 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. Independent Pharmacies of Australia (formerly The Platform Alliance Group) is one of Australia's largest pharmacy networks, supporting independent pharmacies for over 20 years. We're building the strongest network by offering diverse services and evolving the customer focus of each pharmacy. This creates a win-win for consumers, members, and suppliers.    About the role: The purpose of a Senior Commercial Analyst is to pioneer innovative business solutions that boost efficiency, drive ROI, and shape the future of pharmacy, while building strong stakeholder relationships and optimizing processes to enhance profitability and speed to market.      Role & Responsibilities:

Create dynamic reports,

... Click here to view more detail / apply for Senior Commercial Analyst

This role is originally known as Manual Integration Team Support Officer, is a critical role within our organization, responsible for managing the setup of data that facilitates the end-to-end assignment generation process. This position ensures accurate and timely payroll and billing processes, while maintaining compliance with all relevant internal policies and regulatory requirements.
Client Details
We are the world's leading recruitment agency with more than 32,000 passionate full-time employees in thousands of branches across 60 countries. We are committed to connecting organisations with the talent needed to succeed.
In Australia, our network of offices across the country allows us to support you no matter where you are. Our local teams understand the Australian market and are busy connecting people with jobs and jobs with people every day.
Every year in Australia alone, we help thousands of people get into exciting new careers. At any given time, ... Click here to view more detail / apply for Project Support Officer (12 Months Max-Term)

Vestas Australia is looking for a Lead Product Readiness & Technical Support.
This role involves providing technical and operational support for day-to-day site installation activities across the APAC region. It includes engineering implementation and operational readiness for tools and wind turbine generator (WTG) platforms, as well as the creation of technical documentation. Responsibilities also encompass the prioritization, development, implementation, maintenance, and continuous improvement of products, tools, and materials.
Responsibilities:

• Ensure compliance with legal requirements, construction and safety codes, and other regulatory requirements
Provide day-to-day Site Installation technical support
Work closely with the LEAN team for site execution optimization & management
Implementation and management of new engineering initiatives (e.g. Tools, Materials and products)
incl. time, cost, and quality impact
Development and implementation of site execution cost-saving initiatives
Progress reporting to Senior Management
Provide clear direction for Vestas site personnel (if and where applicable)
Maintain a good working relationship with the client (if and where applicable)
Support all operational stakeholders across the APAC region (e.g., Sales, bid and sourcing
department)
Engage and influence internal, external, local, and global stakeholders to take appropriate action to
improve overall reliability and customer satisfaction.
Supports the business case creation, validation, and escalation of solution development and upgrades
associated with turbine components.
Qualification:
Minimum 5 years' experience in a similar position.
• B.S. or M.S. in Engineering from an accredited university• Professional technical understanding of Wind Turbine mechanical and electrical systems, root cause
analysis, reliability engineering, fault analysis, and solution development
• Professional methodical and problem-solving skills; ability to develop clear and repeatable solutions to
complex problems and use sound judgment in choices
• Experience in providing general administrative and technical support.
• Advanced IT skills, e.g. MS Office, MS Project user or key user.
• Preferably first experience in people management, alternatively strong interest in it.
• Cost awareness and customer orientation.
• Managed teams in a major project portfolio environment,
• Developed and implementation of best practice systems and procedures.
• Managed sub-contractors in remote site locations e.g. crane, excavation, electrical, civil.
• Management and reporting of budgetary requirements.
• Experience providing service with direct customer interface.
• Experience in high-pressure situations in major construction management environments.
Competencies:
•Be the point of contact for Global construction interphases (LEAN, InCom, Product Management, VPS,
factories, etc.)
• Provide effective support that achieves a highly aligned, engaged, and motivated installation team
that produces high-level results against Key Performance Indicators and Operational Objectives.
• Management and implementation of product updates and engineering solutions which include. Tools,
Material and products (internal or external)
• Support and technical documentation discussions and improvements
• Support in compiling internal and external reports to communicate improvements
• Analyse, manage and mitigate risks (Time & cost) - where applicable
• Be the escalation point for operational topics during the execution phase
• Improve safety culture within the organization.

Additional information:
• All potential employees will be subject to undertaking a full medical assessment to be considered for this role.
• Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date.

What we offer:
• A positive safety cultures
• Diverse and fast-paced work environment
• An opportunity to work with the world leader in wind energy.
• The opportunity to further develop your skills and professional development.
• Global career progression prospects.
• Diversity and Inclusion

Additional information:
• All potential employees will be subject to undertaking a full medical assessment to be considered for this role.
• Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date.
Our Benefits

Join the World's Leading Wind Energy Solutions Provider
Excellent Career Development opportunities both Nationally and Globally
A workplace that embraces Diversity and Inclusion
Flexible workplace arrangements
13 weeks Paid Primary Carers Leave
3 weeks Paid Secondary Carers Leave
Employee Assistance Program

Vestas is an equal-opportunity employer. We are dedicated to attracting, retaining, and developing our people. Applications are encouraged from all sectors of the community and we strongly encourage applications from those who identify as being Aboriginal or Torres Strait Islander.
BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, www.vestas.com/en/careers/job-openings

About Vestas
Vestas is the energy industry’s global partner in sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 29,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce that embraces all social identities and is free of any discrimination. We commit to creating and sustaining an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

POSITION DESCRIPTION

POSITION TITLE: SUPPORT ENGINEER

POSITION OBJECTIVE
To contribute in a meaningful way to the Netcare Purpose. The Netcare Purpose is to provide technology strategy and execution that empowers business success for our clients by being more productive and more secure.
This is achieved by Managing and facilitating the completion of Customers’ support requests. The Support Engineer will manage the Customers’ expectations throughout the process and strive to maintain high Customer Satisfaction levels. The Support delivery area helps shape the other delivery areas via their feedback.

REPORTING STRUCTURE
This position reports directly to the Service Desk Manager, indirectly to the Operations Manager.

PRINCIPAL DUTIES
? Perform scheduled or reactive onsite service calls.
? Provide reactive remote support services.
? Advise and train Customers on how to use information technology.
? Analyse and solve various IT problems.
? Install and troubleshoot Customers’ IT hardware and software.
? Providing services which are fit for purpose, practical, cost effective, comply with relevant regulatory standards, and comply with WHS and Quality Control requirements.
? Provide regular ticket reviews and reporting to the Operations Manager and Director as required.
? Escalate major moves, adds, or changes to the Technology Alignment and vCIO departments.
? Provide continuous feedback on; recurring customer issues, customer dissatisfaction, process
inefficiencies, lack of documentation, to the other delivery areas as required.
? Maintain high positive Customer and user satisfaction and relationships.
? Keep abreast of the development of relevant IT and telecommunication systems, hardware and software applications within the industry.
? Implement, participate, and promote Quality Assurance (QA) objectives, processes and procedures of the Company.
? Conduct thorough checking and self-checking of information and documentation.
? Keep documentation accurate and in good order.
? Assist in the training, mentoring and development of staff.
? Perform general office duties as required.
? Liaising with, managing, and advising customers, other consultants, and contractors and attending meetings as required.
? Perform other appropriate duties and responsibilities as assigned by the Operations Manager.
? Adopt continuous learning and improvement processes in all aspects of the position.
? Implement, participate, and promote Company Policies and Procedures, including Work Health and Safety (WHS) requirements.

KEY SKILLS & EXPERIENCE

QUALIFICATIONS
? Tertiary qualifications in Computer Science/Information Technology or equivalent.
? Appropriate Driver's License based on primary role location.
? Computer-related industry certifications.

EXPERIENCE/SKILL LEVEL REQUIRED
? 5 years plus previous experience in IT administration and/or technical support experience, or equivalent.
? Strong all-round knowledge of IT and telecommunications infrastructure, hardware, and software applications.
? Demonstrated experience and knowledge of network and workstation operating systems, and Microsoft Windows operating system.
? Demonstrated experience with web and internet technologies.

APTITUDE & INTERPERSONAL SKILLS
? Strong communication (written and verbal) and interpersonal skills.
? High level organisational, project management, coordination, and prioritisation skills.
? Strong problem-solving skills and self-learning.
? Show initiative when undertaking tasks.
? Able to work well both within a team environment and autonomously.
? Good task management and multi-tasking skills.
? High degree of confidentiality.
? High degree of punctuality.
? Ability to take, interpret and follow instructions.
? Customer service orientation.
? Ability to work with staff at all levels of the Company.
? Committed towards undertaking duties efficiently with a strong attention to detail.
? Professional personal presentation.
? Awareness of and ability to work in accordance with Company Policies and Procedures.

KEY PERFORMANCE INDICATORS (KPIS)
? Productivity (expected range 80%+ utilisation rate)
? Customer and staff satisfaction.
? Adherence to following, improving, and documenting Customer and internal procedures.
? Achieving time and budgetary targets.
? Consistent daily approach to triage tickets and tasks.
? Satisfactory management of Customers’ expectations.
? Contribute to, and embrace, the culture of Support Team KPI’s.
o Tickets open/closed per day (Lower/Higher)
o Average Resolution time (Low)
o Customer satisfaction (High)
o Users managed per Support Engineer (High)
? Satisfactory contribution to identifying patterns and issues in our process and delivery.
? Satisfactory amounts of tickets completed daily.
? Satisfactory achievement of ongoing targets, goals, and objectives as set by the Operations Manager and the Director.
? Following of instructions and completion of tasks in a timely, accurate and efficient manner which meet the requirements of the company, customer and required regulatory standards.
? Following, utilisation and promoting of Company Policies and Procedures, Work Health and Safety (WHS) requirements.

Salary: $96,000 plus Super

We have fantastic opportunities for driven and committed VCE Chemistry tutors to join our passionate Tutoring Team in preparation for 2025! Be the leader who develops and nurtures relationships with our students and parents, and helps them derive maximum benefit and satisfaction from our offerings at Contour Education!

Who Are We

We empower students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors who can teach the study design in a simple and intuitive yet engaging way.

Over 5,000 students and 100 team members have joined our tutoring services since our founding in 2020. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022 and ranked again for both 2023 and 2024, plus we're continuing to multiply year over year!

It's our vision to reshape education, starting with tutoring.

Opportunity to Tutor Groups

Have you ever wanted to do group tutoring but never got the time or students to? Maybe you’ve been doing one-on-one tutoring so far, and now you want to explore group tutoring? As a VCE tutor at Contour, rather than tutoring one student at a time, you can now motivate groups of students with your knowledge and experience without the hassle of more admin work and finding students.

Access to High-Quality Tutoring Material

You’ve probably spent hundreds of unpaid hours making tutoring resources for your students. We know it can be an extremely time-consuming process, and arguably one of the more boring and tedious parts of being a tutor. But that’s where we come in! We’ve spent thousands of hours creating resources and detailed notes for VCE subjects. All we need now is you—the tutor!

All you have to do is prepare for your tutoring session by reading over the class workbooks beforehand, and provide an excellent tutoring experience to your students :)

Competitive Pay and Compensation

We pride ourselves on compensating and rewarding our tutors for their hard work. The starting rate ranges from $90 to $160 per 2-hour class (exc. Super) depending on the size of the classes you take. If you're already a veteran tutor, then apply for our senior tutor role and the rates can only get higher as you pick up more classes, show dedication to Contour, and contribute to the success of your students!

We've also introduced a new compensation model since 2024 where you'll also share part of the revenue generated by your classes. We want you to feel rewarded for introducing students to Contour and doing a great job at making them happy, so if Contour grows, you'll grow with it!

In some circumstances, if you already have private students but want to transfer them over to Contour, we can potentially even provide payouts so you can move all your tutoring work to us. Win-win!

Minimal Admin Work

There is almost no requirement for admin work. All you have to do is take simple attendance, manage student emails, and address student questions promptly outside of class via social media/text/email. Our support teams organise class days and times, following up on missed attendance, managing payments and enrolments, so you can just focus on the student and tutoring. However, If you’d like to create additional resources for us or do more non-tutoring work, we can also organise tailored payment plans to suit your needs :)

Support & Personal Development

Working in a collaborative environment and an energetic team can be a fantastic opportunity to hone your skills and learn so much along the way! When you work with us, you’ll also have the chance to learn from tutors who have spent thousands of hours tutoring and have garnered years of experience, perfecting their craft.

You'll be trained upon joining and we'll provide you with personal feedback as you settle in. You'll also be engaged with the rest of the team through routine catch-ups and peer-review sessions, and over time you'll receive further perks, pay rises, classes and work opportunities. We'll also be there to support you through any personal ventures such as rent applications and job references!

Subject Openings

• VCE Chemistry 3/4
• VCE Chemistry 1/2

Location Openings

We have opportunities for tutors at all of our campus locations, creating variety, flexibility and the opportunity to tutor close to home.

• Point Cook
• Narre Warren
• Box Hill
• Glen Waverley
• Melbourne CBD

Skill Requirements

• Above market rate compensation and guaranteed pay (ranging from $90 to $160 per 2-hour class per week).
• Bonuses for student enrolments (the better you perform, the more you share in our company's success).
• Satisfying and fulfilling work helping students succeed (it feels good when your students do good).
• Minimal admin work with a fixed schedule (consistent hours every week).
• Primary focus on providing an excellent student/parent experience (no hassle with student payments or admin).
• Significant improvement in public speaking, team and leadership skills (and you get paid for it).
• Personalised mentorship, training and feedback to improve your tutoring and communication skills.
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
• Opportunities to do more classes and performance based pay rises.

Our business analysts are the drivers behind our continued growth and success. With our commitment to continuous innovation, it?s our business analysts who seek out, develop, and help implement strategic initiatives for improved customer experience, efficiency and productivity.  
As a Business Analyst you work in specialist project teams on growth initiatives, pricing, customer experience, regulatory and compliance, product and process improvements.
You will be required to provide direction to squad members and peers by collaborating across our business; identifying and initiating projects; driving the resolution of any issues that arise and holding themselves and the team accountable for results.
Let?s look at some key responsibilities:

Work closely with the Product and Development teams to help prioritise and manage requirements
Facilitate workshops with stakeholders to elicit, analyse and validate business processes, systems, and requirements
Working closely with CX and UX to ensure the
... Click here to view more detail / apply for Business Analyst