Assist the retail and commercial buying teams in day-to-day administrative tasks. Respond and resolve all queries related to the end-to-end supply chain raised by internal and external stakeholders.

• Raise and analyse purchase orders by email and EDI ensuring the outputs from our forecasting system are accurate
• Maintain data integrity to ensure clean inputs for machine learning models
• Perform routine inventory audits to maximize the efficiency of our current stock holdings
• Manage existing POs and current bookings
• Oversee the auto receiving system (PCC) to ensure accurate setup of suppliers and couriers
• Create , manage and enrich new items that align with receiving and ordering processes
• Load and manage all rebates
• Collaborate with external and internal stakeholders to resolve issues and provide solutions
• Create interstate and interbusiness transfers
• Resolve and manage emails in queues through our ticket management system directed to the supply chain team
   

Interested in joining a leading global retailer for your next career move? Our National Supply Chain department is seeking a Transport Specialist to join the Transportation Management team, based in Minchinbury NSW. This position is for a 12-month fixed term contract.

As a Specialist, you will collaborate with the wider Supply Chain department to improve transport systems operations and support the industrialisation of ALDI regions. You will engage key stakeholders to analyse performance of the SAP Transport Management (TM) system and provide support to end users, ensuring the continuous efficiency of supply chain operations.

What does the role look like?

• Identify improvement opportunities, collate data insights and recommendations to improve efficiency of the SAP TM system
• Liaise with other domains; the global coordination and deployment teams to coordinate the implementation of new system functions
• Investigate incidents, escalations and conduct system testing
• Oversee development of procedures, SOPs, training materials and conduct training sessions for end users
• Manage the efficient and accurate flow of correspondence across all stakeholders
• Support the Executive Manager with the preparation of presentations and reports
• Support the industrialisation of ALDI regions nationally

• Competitive remuneration
• 24-month max term contract
• Be part of an exciting Digital Transformation

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

We are seeking a passionate, collaborative Business Analyst to drive process improvement and service transformation enabled through our Digital Transformation Program (DTP). The role will initially focus on establishing future state visions for the services and processes in scope of the initiative, later collaborating with our implementation partners and process owners to identify business rules and requirements to enable the configuration of our enabling technology.

What you’ll be doing

• Ensure the services and processes in scope of the program meets the needs of our customers and community, are owned by the business, enabling the improvement of both our customers and employee experience.
• Document process maps, service, and process visions to enable timely and effective decision making during the delivery stage of the program.
• Working with our implementation partners and the business define service and process detailed functional and non-functional requirements to inform the configuration of our enabling technology, validating how these needs are being met throughout the program's lifecycle.
• Facilitate workshops with key stakeholders to elicit and prioritize business requirements, ensuring alignment with overarching project objectives and goals.
• Identify potential risks and issues related to business processes, technology configuration, and organizational change, proactively developing mitigation strategies in collaboration with relevant stakeholders.
• Act as a primary point of contact for communication between the project team, stakeholders, and implementation partners, ensuring clear and transparent communication channels throughout the project lifecycle.
• Conduct comprehensive impact analysis to assess the implications of proposed changes on existing processes, systems, and organizational structure, providing recommendations for mitigation and adaptation.
• Drive continuous improvement initiatives by identifying opportunities for process optimization, efficiency gains, and innovation within the ERP system and associated business processes.
• Develop and deliver training materials and sessions to ensure that end-users and stakeholders understand the new system functionalities and processes, fostering adoption and proficiency.
• Implement quality assurance measures to validate the accuracy and completeness of configured solutions, conducting thorough testing and validation procedures to ensure alignment with business requirements and standards.
• Manage relationships with external vendors and service providers, ensuring alignment with project timelines, deliverables, and contractual obligations, while also advocating for Council’s interests and priorities.

The skills and experience you’ll bring to the role:

• Demonstrated experience as a Lead BA, ideally with experience on ERP programs.
• Proficient in the elicitation, analysis, specification and validation of requirements and constraints, and negotiation of trade-offs that are acceptable to key stakeholders and within budgetary, technical, regulatory, and other constraints.
• Exceptional analytical, conceptual, and problem-solving skills with a keen attention to detail.
• Proficient in service demand modelling, analysing impacts to services and formulating a clear understanding for the relevant stakeholders.
• Ability to analyse complex data sets and translate findings into actional insights.
• Proficient in facilitating workshops, opportunity exploration and issue resolution, understanding and processing user requirements and conducting analysis.
• Proficient in stakeholder engagement and management, creating rapport and representing the transformation program in a trustworthy manner.
• Demonstrated experience in business processes modelling techniques and enabling software applications.
• Proficient in applying information security, knowledge processing, and governance controls, such as recording and reporting, into work practices.
• Experience in applying Business Analysis methodologies, such as BABoK, and the delivery of information technology-enabled services.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

We are seeking a skilled Business / System Configuration Analyst to join our small transformation team and contribute to the successful implementation, configuration and maintenance of our proprietary in-house system. This is a great opportunity to join the team from the get-go as we start our build and transformation journey, you will play a crucial role in ensuring the system is optimized, secure, and aligned with business requirements.

The role will require you to have experience and deliver on the follwing:

• Structured and critical thinking to synthesise data from several systems and map those into receiving system. Understand transformation requirements.
• Collaborate with cross-brand / cross- functional teams to gather system requirements and translate them into configuration specifications.
• Configure and maintain system settings, parameters, and rules to ensure optimal performance.
• Work extensively with business to identify data which requires cleaning. Proactively solutioning how to lessen business load required to clean data.
• Troubleshoot configuration issues and provide timely resolutions.
• Collaborate with developers and system administrators to implement changes and updates.
• Facilitate business testing by providing test scripts, functional support, and being the conduit to capture issues for resolution by the development team
• Be proactive in identifying areas of process/technology improvement/innovation
• Document configuration changes, processes, and best practices.
• Participate in system upgrades and migrations.
• Ensure compliance with security protocols and data privacy regulations.
• Provide end-user support and training related to system configuration.
• Strong knowledge of system configuration principles and best practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.

If you are passionate about system configuration, enjoy working in a dynamic environment, and want to contribute to the success of our in-house system, we encourage you to apply!

The value-add things you’ll be doing:

• Troubleshooting and debugging of complex issues and supporting major incident management activities, providing ongoing and meaningful updates to management and key stakeholders.
• Participate in the Post Incident Review process ensuring all appropriate facts are recorded accurately.
• Work closely with business stakeholders in understanding issues or enhancement requests.
• Working on changes and system enhancements to support the growth of the business.
• Represent Application Support changes at the Change Advisory Board (CAB) meetings and highlight any changes that might impact Production stability or availability.
• Provide regular ticket updates to the Application Support Manager and assist with monitoring and resource allocation of tickets in the support queues.
• Monitor and take appropriate, timely action to address proactive system monitoring alerts.
• Participate in the after hours on-call support roster for critical and high priority incidents.

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role

This role is an integral part of the Group Finance team responsible for providing financial reporting and insights for the business. Focus areas of this role include partnering with members of our Group Executive team to prepare and provide financial results analysis and insights, enabling excellence in business performance of each respective function.  You will also collaborate closely with our Group Financial Controllership team on month-end and year-end financial reporting and you will manage the budgeting and forecasting process for your key Group functions.

This role will suit a highly engaged and curious individual, capable of clear communication, with a high level of commercial acumen, attention to detail and the ability to critically assess information to provide valuable, actionable insights.

What you do

• Partner with members of the Group Executive team to provide ongoing financial reporting and analytical support through delivery of regular functional performance reporting, key insights and ad hoc analysis
• Manage the month end process for allocated functions including ensuring that financial results are accurate, and reports are released with detailed insights on performance against expectations
• Lead the forecasting and budgeting process for allocated functions, ensuring the accuracy and critical analysis of all inputs and outputs, including timely communication with all stakeholders throughout the process
• Assist with the development of ad-hoc business cases supporting investment opportunities
• Assist the wider business in understanding performance drivers, performance against expectations and developing insights to assist key stakeholders in making informed decisions
• Identify and implement continuous improvements across finance processes including leveraging technology to enhance reporting capabilities, planning, and month end process

Our client’s success is our success. And you make it happen 
Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like NPP (New Payment Platform), buy now, pay later, and open banking.  
 
Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years.  
 
We are looking for a Fraud Analyst to join our Fraud and Crime Monitoring team and help prevent high-risk and fraudulent activity across payments and digital banking channels.  
The Fraud Analyst is integral to the successful deployment of fraud rules, strategies and delivering optimal outcomes for our clients and their customers. The team is accountable for identifying new threats by analysing; complex data sets; behavioural data; and intelligence to test and implement fraud or scam monitoring strategies in various platforms. 
 
In this role you will be responsible for: 

• Detection of fraudulent transactions at the earliest opportunity and recommending strategies to reduce fraud. 
• Testing and Implementation of rules within detection systems to reduce fraud. 
• Validation of new and emerging data sets, including the proficiency of AI and Machine learning models 
• Investigation of complex events to drive the optimisation of rules and controls 
• Detection of common points of compromise, and mitigating the risk associated with such events. 
• Providing advisory services to our clients and key stakeholders within Cuscal. 
• Contribution to investigations of significant items and escalation to management 
• Identifying weaknesses in processes and procedures to improve fraud prevention strategy. 
• Delivering insights to Cuscal clients on fraud trends, strategic insights and KPIs. 

About You: 

• You have proven experience working with tools that deploy rules, including algorithms, Artificial Intelligence and Machine Learning - Fraud or scam experience highly regarded but not essential. 
• Understanding of relational databases and programming, minimum Python and SQL. Java experience is also highly regarded.  
• Proven ability to build and manage strong stakeholder relationships. 
• Analytical mindset and the ability to effectively problem solve. 
• Good knowledge of Microsoft Office tools 
• Excellent communication skills, written and verbal. 
• Highly resilient and demonstrated confidence in working in a dynamic environment. 
• A Graduate Certificate in Fraud or Financial Crime or equivalent and post-graduate qualifications in Finance, Computer Science, Data Analytics or Criminology will be highly advantageous.

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.