We are seeking a skilled Business / System Configuration Analyst to join our small transformation team and contribute to the successful implementation, configuration and maintenance of our proprietary in-house system. This is a great opportunity to join the team from the get-go as we start our build and transformation journey, you will play a crucial role in ensuring the system is optimized, secure, and aligned with business requirements.
The role will require you to have experience and deliver on the follwing:
- Structured and critical thinking to synthesise data from several systems and map those into receiving system. Understand transformation requirements.
- Collaborate with cross-brand / cross- functional teams to gather system requirements and translate them into configuration specifications.
- Configure and maintain system settings, parameters, and rules to ensure optimal performance.
- Work extensively with business to identify data which requires cleaning. Proactively solutioning how to lessen business load required to clean data.
- Troubleshoot configuration issues and provide timely resolutions.
- Collaborate with developers and system administrators to implement changes and updates.
- Facilitate business testing by providing test scripts, functional support, and being the conduit to capture issues for resolution by the development team
- Be proactive in identifying areas of process/technology improvement/innovation
- Document configuration changes, processes, and best practices.
- Participate in system upgrades and migrations.
- Ensure compliance with security protocols and data privacy regulations.
- Provide end-user support and training related to system configuration.
- Strong knowledge of system configuration principles and best practices.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration abilities.
If you are passionate about system configuration, enjoy working in a dynamic environment, and want to contribute to the success of our in-house system, we encourage you to apply!
