ABOUT THE COMPANY 

The best of all worlds: join Avolution, a highly regarded, worldwide, financially sound and growing Enterprise Architecture Software company. Founded in 2001 and with offices in Sydney, Singapore, London, Northern Virginia, Canada and South America, Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. Be part of a smart, friendly team, and use your skills and initiative to drive growth. Benefit from our culture which is described by employees as collaborative, flexible, and supportive.   

ABOUT THE ROLE 

We are looking for a Product Consultant to join our team. This role involves developing in-depth expertise in the company's solutions, providing consulting and training for clients, demonstrating the company’s solutions, serving as a liaison between clients and internal teams, and representing the company at key conferences and marketing events. 

• Develop in-depth expertise in the company's solutions to deliver on-site or remote consulting and training for clients 

• Demonstrate the company’s solutions and contribute to tender responses e.g., RFPs, RFIs, Questionnaires, etc. 

• Serve as a liaison between clients and other internal technical experts and convey customer requirements to Product teams 

• Collaborate with various Avolution teams from different territories to share best practices and support a cohesive approach 

• Represent the company in APAC as a product expert and at key conferences or other marketing events both online and in-person 

• Provide internal and external product support and assist with requirements elicitation and verification/testing 

• Build ongoing relationships with our client base and partners 

• Perform other duties as required and specified by Avolution from time to time 

ABOUT YOU 

• Strong experience in consulting and training for software solutions 

• Excellent communication skills, both written and verbal 

• Ability to work collaboratively with various teams across different territories 

• Experience in developing client relationships and providing product support 

• Familiarity with the APAC market and experience in representing companies at conferences and marketing events. 

You may have experience of the following: Software Consultant, Technical Support Specialist, Pre-Sales Consultant, Product Trainer, Customer Success Manager 

You will be part of a smart, friendly team and have additional benefits including: 

• Flexible working 

• 20 days annual leave + public holidays 

• 1 day of birthday leave per year 

• Up to 12 weeks of paid parental leave 

• Annual IT spend budget 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The M365 Consultant plays a key role as a professional services team member of our Microsoft 365 Centre of Excellence. As a member of this team, you will be responsible for designing, building and supporting solutions end to end for our customers. You will troubleshoot technical issues for customers. You will be accountable for delivering a first-class experience for consumers of our Intelligent Workplace services. You will be responsible for providing guidance, advisory and project delivery to customers using best practice and modern technology approaches. This is an opportunity to work in a fast paced, dynamic environment with an enthusiastic team of professionals.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

As we are a national team and applications from all Australian geographies will be considered.

What you'll do

At the moment, as M365 Consultant you will be focused on:

• Analyse business requirements developing project documentation including solution designs documents, recommendation reports and systems as-built.
• Facilitate customer workshops and presentations providing thought leadership.
• Provide technical leadership for customers Microsoft 365 environments and solutions.
• Build and deploy solutions within Microsoft 365 platform, including SharePoint Online, Microsoft Teams, Power Automate and Power Apps.
• Lead and execute Microsoft 365 migration projects. Migrating information from legacy systems into SharePoint Online, OneDrive, Microsoft Teams, Power Automate and Power Apps.
• Facilitate training workshops. Develop training materials.
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)
• Provide governance and support to customers Microsoft 365 environments.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring:

Required experience:

• Previous experience in an ICT Professional Services organisation as a Microsoft 365 Consultant.
• Experience designing, building and deploying SharePoint Online, MS Teams and Power Platform solutions.
• Experience migrating content into Microsoft 365.
• Strong presentation skills.
• Experience running workshops.
• Ability to address complex business problems with M365 based solutions.
• Experience designing and implementing enterprise information architecture.
• Strong analytical and problem-solving skills.
• Experience developing Power Automate workflows and Power Apps.
• Excellent documentation and communication skills.
• Extensive knowledge of core collaboration services in M365; SharePoint Online, MS Teams and OneDrive.
• Experience developing PowerShell scripts.

Nice to have:

• Experience developing custom solutions using SharePoint Framework (SPFx), JavaScript, C#, and HTML/CSS.
• Experience with Information management and Information protection (Microsoft Purview).
• Experience building custom integrations.
• Experience using AvePoint and Nintex.

If this sounds like your next career adventure, we would be delighted to receive your application. Apply now - we can’t wait to meet you!

Why Datacom?

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!