As Front Office Manager you will be responsible for inspiring the Front Office team to create unique guest experiences whilst managing the day-to-day operations of Front Office.  This role is a hands-on, people focused, and requires a person who can help lead the team in driving a guest-obsessed culture

What you will be doing?

• Lead and manage all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
• Maximize rooms revenue through participating in yield management meetings and implementing support agreed upon Revenue Management strategies and practices.

Your experience and skills include:

• Service focused personality is essential and previous leadership experience required.
• Prior experience working with Opera or a related system.
• Proven ability to build and maintain good relationships with all stakeholders.
• Communicate thoughts, actions and opportunities clearly with strong networking skills.
• Ability to lead by example, believe in a strong team culture and set the scene for high performance.

About Ofload and our mission 

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight. 

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

About the Role

The Senior Business Development Manager will play a critical role in driving business growth for Ofload in Australia. The successful candidate will be responsible for identifying and pursuing new business opportunities with major Australian freight customers, establishing strategic partnerships, and building strong relationships with key stakeholders. They will report directly to the Head of Sales and work closely with the broader Commercial team, including Marketing, and Analytics to develop and execute effective business development strategies that align with Ofload's objectives.

What You’ll Do

• Identify and target new business opportunities to expand Ofload's customer base in Australia.
• Develop and implement effective business development strategies, in line with company and team goals (OKRs), to achieve revenue and growth targets.
• Build and maintain strong relationships with prospective and existing clients, understanding their freight requirements and providing tailored solutions.
• Collaborate with the broader Commercial team to develop compelling sales pitches, presentations, and proposals.
• Attend industry events, trade shows, and conferences to network and generate leads.
• Lead negotiations and contract discussions with potential clients to secure new business partnerships.
• Provide regular reports and updates on business development activities, sales pipelines, and progress towards targets and underlying goals (OKRs).
• Stay up-to-date with industry developments and best practices in business development.

What You’ll Bring

• Proven experience as a Business Development Manager
• Strong understanding of the Australian logistics - and specifically road freight - market, industry trends, and customer needs.
• Demonstrated track record of successfully driving business growth and achieving sales targets.
• Exceptional communication, negotiation, and presentation skills.
• Excellent networking and relationship-building abilities.
• Analytical mindset with the ability to conduct market research and analyse data to identify opportunities.
• Self-motivated, results-oriented, and able to work independently and as part of a team.
• Proficiency in using CRM software and other relevant business tools.
• Valid driver's licence and willingness to travel as required.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Ofload: Drive Your Career Forward in a Community Committed to Innovation and Sustainability

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight.

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

As an Ofload team member, you'll enjoy:

• Ownership and Reward: Become a co-owner through our Employee Share Option Plan and celebrate shared success as our company grows.
• Empowerment and Growth: Thrive in a fast-paced, supportive atmosphere that values innovation, learning, and personal growth. With opportunities to tackle significant industry challenges, you're empowered to achieve great things.
• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Community and Connection: Experience a family-like atmosphere where respect, support, and camaraderie are part of everyday life. Join us for team retreats, enjoy weekly team breakfasts and after-work drinks, and participate in a culture that celebrates diversity and open communication.

Join Ofload and be a part of a visionary company where your work drives real change, and your growth is limitless.