Our Department of Professional Practice is made up of analytical, naturally inquisitive people that bring together knowledge across financial reporting and technical accounting. As an Experienced Financial Reporting Manager/Director, you will support the business and our clients in the application of accounting standards and other financial reporting regulatory requirements.
Your Opportunity
Forming part of the National Financial Reporting Team, this role will play a key role in:
• Research accounting and other regulatory requirements in the context of specific transactions to determine accounting consequences
• Coach teams and clients through technical accounting issues
• Review and provide feedback on technical accounting papers
• Knowledge share FAQs and key learnings with teams and clients
• Undertake reviews of financial statements for compliance with disclosure and accounting requirements
• Identify opportunities for and develop accounting and reporting related guidance, training and thought leadership materials for both internal and external client consumption
• Participate in specific technical accounting subject matter focus groups, developing technical expertise on the specific subject
• Provide input into global and Asia Pacific teams in the development of global guidance and sharing of common and emerging issues
How are you Extraordinary
• You enjoy working in the details, with a proactive attitude towards accuracy and deadlines
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems
• You like to be proud of the work you produce and are accountable and committed to owning high-profile projects
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
• You are CA/CPA or equivalent qualified and have the relevant tertiary qualifications
• You have immediate/advanced experience with the application of IFRS and/or Australian Accounting Standards
• Highly developed written and verbal communication skills
• Have a high standard of integrity, confidentiality, accountability and professionalism (discretion in dealing with confidential information is essential)
Please note, the salary ranges from $100k+ and above with respect to your level of experience.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications

Specific qualifications are mentioned above

Your Opportunity
We currently have exciting opportunities across our Deal Advisory division at the Manager, Associate Director and Director level.
Debt Advisory Services
Borrowers need to realistically appraise the nature of their present banking relationships, evaluate alternatives, understand their true cost of capital, and approach debt in the context of an effective overall capital management strategy. Our Debt Advisory Services team supports clients to appraise the nature of their present banking relationships, evaluate alternatives, understand their true cost of capital, and approach debt in the context of an effective overall capital management strategy.
Strategy
Our Strategy team help clients solve their most complex problems and make clear strategic choices that set them up to execute with confidence and deliver results. We bring together a range of disciplines in a diverse and multidisciplinary team to support strategies that are grounded in rigorous analysis, actionable insight, stakeholder perspectives and industry experience.
Transaction Services
Our Transaction Services practice is made up of passionate people who offer high-quality clear-eyed analysis, strategic focus and disciplined execution to help clients renew and transform their enterprises. The team are recognised leaders in modelling and provides a range of services covering strategy modelling, deal modelling, operational modelling and MI, corporate planning and budgeting, and Supplier evaluation.
Valuations
Companies require reliable valuations to underpin transactions for transactions, tax, accounting, and financial reporting reasons. Our Valuation Services group offers technically sound, commercially focused independent valuations for specific client needs. Our forward-thinking and strategic team help clients formulate appropriate business objectives and strategies, tailored to individual client needs.
Mergers and Acquisitions
KPMG’s M&A practice is one of the largest and most successful M&A businesses in Australia with an enviable list of completed transactions across a broad range of industries including technology, consumer markets, healthcare, industrial markets and mining (services). Our M&A practice prides itself on providing independent corporate advisory services across a range of transactions including acquisitions, divestments, mergers, takeovers and capital raisings.
Financial Modelling
KPMG’s Financial Modelling team helps clients build bespoke financial, business and cost models that are flexible, robust, accurate and easy-to-use. Our team creates clear reports that can deliver tangible business benefits. Financial modelling assists the decision-making process for investment appraisals, transactions and deals, operational performance improvement and monitoring, financial restructuring and costing and pricing.
Restructuring Services
KPMG's Restructuring Services team sits within the Deals, Tax and Legal division helping clients across a diverse range of industries confronted with difficult challenges to improve and restore value.
Enterprise Deal Advisory
We can help clients get the most value out of a deal by providing objective advice across all stages of the transaction – from strategy development and target identification to implementation. We also work with clients to evaluate financing options and structure debt solutions that give them the financial flexibility they need to deliver on their growth plans.
How are you extraordinary?
• You are tuned in to business development opportunities, with confidence creating effective sales material including proposals, case studies, and other sector-specific material
• You are a kind and compassionate leader with a passion for continually growing your leadership skills to get the best out of a diverse and multidisciplinary team
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems.
Your Experience
We are seeking individuals at the Manager to Director level to join our Deal Advisory team, with the below skillsets:
Debt Advisory
• A relevant tertiary qualification in Commerce or similar, with a strong academic record and ability to commence / continue relevant post graduate studies (CFA, CA, Master’s in Finance)
• Preference for current experience in securitisation transactions from a client facing role within a major Bank, Advisory firm, Investment Bank or commercial environment
• Have a questioning mind and demonstrate willingness to learn and support the wider team, both locally and nationally
Transaction Services
• A relevant tertiary qualification in Commerce or similar, with a strong academic record and ability to commence / continue relevant post graduate studies (CFA, CA, Master’s in Finance)
• A degree in Commerce or Finance and/or a professional accounting or finance qualification is expected and one to three years’ experience in a valuation or similar commercial environment will be beneficial
• Transactions Services or Audit experience is highly advantageous.
Valuations
• Strong analytical (quantitative and qualitative) and report writing skills
• Experience in excel-based financial analysis and advantageous if you have financial modelling capabilities
• A degree in Commerce or Finance and/or a professional accounting or finance qualification is expected and one to three years’ experience in a valuation or similar commercial environment will be beneficial.
Strategy
• Exceptional analytical and quantitative problem-solving skills, and strong numerical capabilities combined with sound commercial acumen
• Ability to review and assess large volumes of technical data and distil the key strategic insights
• Experience working for a recognised consulting firm, or central strategy/corporate development team.
Financial Modelling
• Demonstrated experience building complex financial models supporting infrastructure or M&A transactions, with strong knowledge of Microsoft Excel
• Tertiary qualifications in commerce, law, economics, engineering or other relevant subjects and have outstanding academic transcripts
• Relevant professional experience likely gained in a Chartered Accounting firm, law firm, management consultancy, engineering consultancy, corporate advisor, investment bank, project finance team of a commercial bank, infrastructure fund, construction firm or within Government
• Relevant experience with M&A transactions and/or major projects, such as in the transport, social infrastructure, energy, mining, resources, or property sectors.
Mergers & Acquisitions
• Diversified M&A transaction experience preferably within a Big 4, corporate development team and/or investment banking/boutique firm
• A degree in business, commerce/accounting or a relevant discipline including CA and/or CFA qualifications
• Ability to help lead the day-to-day execution of a full cycle M&A transaction.
Enterprise Deals Advisory
• A degree in Commerce or Finance and ideally a professional accounting qualification
• Strong technical skills backed by a commercial flair and ability to interpret financial models
• Experience of data & analytics in a deal context.
Restructuring Services
• CA qualification or working towards completion, and a degree in business, commerce/accounting or a relevant discipline
• Exposure to informal turnaround or restructuring engagements, and prior insolvency experience across the range of formal appointments
• Proficiency in using Excel to interpret data and generate insights.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

We currently have exciting opportunities across our Deal Advisory division at the Analyst and Executive/Senior Consultant level.
Debt Advisory Services
Borrowers need to realistically appraise the nature of their present banking relationships, evaluate alternatives, understand their true cost of capital, and approach debt in the context of an effective overall capital management strategy. Our Debt Advisory Services team supports clients to appraise the nature of their present banking relationships, evaluate alternatives, understand their true cost of capital, and approach debt in the context of an effective overall capital management strategy.
Strategy
Our Strategy team help clients solve their most complex problems and make clear strategic choices that set them up to execute with confidence and deliver results. We bring together a range of disciplines in a diverse and multidisciplinary team to support strategies that are grounded in rigorous analysis, actionable insight, stakeholder perspectives and industry experience.
Transaction Services
Our Transaction Services practice is made up of passionate people who offer high-quality clear-eyed analysis, strategic focus and disciplined execution to help clients renew and transform their enterprises. The team are recognised leaders in modelling and provides a range of services covering strategy modelling, deal modelling, operational modelling and MI, corporate planning and budgeting, and Supplier evaluation.
Valuations
Companies require reliable valuations to underpin transactions for transactions, tax, accounting, and financial reporting reasons. Our Valuation Services group offers technically sound, commercially focused independent valuations for specific client needs. Our forward-thinking and strategic team help clients formulate appropriate business objectives and strategies, tailored to individual client needs.
Mergers and Acquisitions
KPMG’s M&A practice is one of the largest and most successful M&A businesses in Australia with an enviable list of completed transactions across a broad range of industries including technology, consumer markets, healthcare, industrial markets and mining (services). Our M&A practice prides itself on providing independent corporate advisory services across a range of transactions including acquisitions, divestments, mergers, takeovers and capital raisings.
Financial Modelling
KPMG’s Financial Modelling team helps clients build bespoke financial, business and cost models that are flexible, robust, accurate and easy-to-use. Our team creates clear reports that can deliver tangible business benefits. Financial modelling assists the decision-making process for investment appraisals, transactions and deals, operational performance improvement and monitoring, financial restructuring and costing and pricing.
Restructuring Services
KPMG's Restructuring Services team sits within the Deals, Tax and Legal division helping clients across a diverse range of industries confronted with difficult challenges to improve and restore value.
Enterprise Deal Advisory
We can help clients get the most value out of a deal by providing objective advice across all stages of the transaction – from strategy development and target identification to implementation. We also work with clients to evaluate financing options and structure debt solutions that give them the financial flexibility they need to deliver on their growth plans.
How are you extraordinary?
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems
• You enjoy working in the details, with a proactive attitude towards accuracy and deadlines
• You are a project management pro, with a love of big-picture thinking and the skills to see projects from beginning to end; such as establishing project details, performance measurement baselines, key milestones, work breakdown structures, and resource planning.
Your Experience
We are seeking individuals at the Analyst, Associate, Senior Associate and Executive level to join our Deal Advisory team, with the below skillsets:
Debt Advisory
• A relevant tertiary qualification in Commerce or similar, with a strong academic record and ability to commence / continue relevant post graduate studies (CFA, CA, Master’s in Finance)
• Preference for current experience in securitisation transactions from a client facing role within a major Bank, Advisory firm, Investment Bank or commercial environment
• Ambition and passion for a career in the commercial environment and corporate finance.
Transaction Services
• A relevant tertiary qualification in Commerce or similar, with a strong academic record and ability to commence / continue relevant post graduate studies (CFA, CA, Master’s in Finance)
• A degree in Commerce or Finance and/or a professional accounting or finance qualification is expected and one to three years’ experience in a valuation or similar commercial environment will be beneficial
• Transactions Services or Audit experience is highly advantageous.
Valuations
• Experience in excel-based financial analysis and advantageous if you have financial modelling capabilities
• A degree in Commerce or Finance and/or a professional accounting or finance qualification is expected and one to three years’ experience in a valuation or similar commercial environment will be beneficial.
Strategy
• Exceptional analytical and quantitative problem-solving skills, and structured thinking skills combined with creativity
• Strong numerical capabilities combined with sound commercial acumen, with the ability to review and assess large volumes of technical data and distil the key strategic insights
• Experience working for a recognised consulting firm, or central strategy/corporate development team.
Financial Modelling
• Demonstrated experience building complex financial models supporting infrastructure or M&A transactions, and strong knowledge of Microsoft Excel
• Tertiary qualifications in commerce, law, economics, engineering or other relevant subjects and have outstanding academic transcripts
• Relevant professional experience likely gained in a Chartered Accounting firm, law firm, management consultancy, engineering consultancy, corporate advisor, investment bank, project finance team of a commercial bank, infrastructure fund, construction firm or within Government
• Relevant experience with M&A transactions and/or major projects, such as in the transport, social infrastructure, energy, mining, resources, or property sectors.
Mergers & Acquisitions
• Diversified M&A transaction experience preferably within a Big 4, corporate development team and/or investment banking/boutique firm
• A degree in business, commerce/accounting or a relevant discipline including CA and/or CFA qualifications
• Ability to help lead the day-to-day execution of a full cycle M&A transaction
• Exceptional networking and client skills coupled with the ability to identify business opportunities and develop engagement pipelines.
Enterprise Deals Advisory
• A degree in Commerce or Finance and ideally a professional accounting qualification
• Strong technical skills backed by a commercial flair and ability to interpret financial models
• Experience of data & analytics in a deal context.
Restructuring Services
• CA qualification or working towards completion, and degree in business, commerce/accounting or a relevant discipline
• Exposure to informal turnaround or restructuring engagements
• Prior insolvency experience across the range of formal appointments
• Proficiency in using Excel to interpret data and generate insights.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

We are seeking individuals from Consultant to Director level to join our Digital, Data, Cloud & AI capabilities across Consulting.
Your Opportunity
We are a team with a passion for helping our clients solve their business challenges. We achieve this through business solutions that unlock insights and value from data. Leveraging the “One KPMG” approach, our team works collaboratively with the wider KPMG service lines to provide our clients with industry-specific, tailored proposals that result in highly differentiated business transformation outcomes.
We re-imagine and re-invent organizations to become world class enterprises using advanced technologies, data and human insights. We help organizations to embrace Data Strategy and Governance, design and implement Data Management programmes, modernise Data and Cloud Platforms, and apply AI and Intelligent Automation to solve challenges.
Our Data Advisory (Strategy and Governance) specialists help CDO’s to define/execute the strategic and operational direction for data in the form of Enterprise Data Strategy, Data Operating Models, Data Business Cases, Data Governance Strategy and Enablement, Literacy Uplift, Analytics Use Case Development and High-level Conceptual Data and Information Architecture, and KPI frameworks to support execution.
Our Advanced Data Management specialists work with clients to implement policies, standards and business rules required so the meaning of data is not only defined, but it is secure, accessible and fit-for-purpose for the Enterprise. We execute programmes to drive better operational outcomes across the full data management lifecycle.
Our Data Platforms engineers design, build and modernise data platforms to manage data effectively, securely and at scale - serving to operationalise reporting, data governance, and analytics outcomes using cloud services from Google, AWS, Microsoft, Snowflake and Databricks.
Our Artificial Intelligence specialists design, build and modernise data platforms to manage data effectively, securely and at scale - serving to operationalise reporting, data governance, and analytics outcomes using cloud services from Google, AWS, Microsoft, Snowflake and Databricks.
Our Intelligent Automation specialists leverage Cloud and Data to allow clients to keep up with disruption, deploying process automation solutions enhanced with cognitive capabilities, enabling staff to focus on what matters.
Our Cloud Platform Engineering specialists facilitate change through transformative Cloud services and solutions that accelerate compute and storage, directly reducing risk and driving innovation across the enterprise.
Our Insight Application Experience specialists design, build and deliver custom applications to empower organisations to better visualise and action insights from their data.
Our Digital team helps organisations become leading digital enterprises using advanced technologies, data, and human insights. Our complete, end-to-end mobile app and web development service starts from ideation to launch.
How are you extraordinary?
• You have excellent interpersonal, oral and written communication skills, with a knack for distilling complex and/or technical problems in environments that are often ambiguous
• You have an understanding of tailoring the solutions we build for the owners of the solutions (our clients)
• You have a disciplined approach to problem solving and an ability to critically assess a range of information to differentiate true business needs as opposed to user requests
• You are tuned in to business development opportunities, with confidence creating effective sales material including proposals, case studies, and other sector-specific material.
Your Experience
At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity your qualification, skills & experience need to include an area of expertise across the value chain. As a baseline, you have a proven ability to proactively and collaboratively:
• Independently develop and articulate compelling and innovative strategies to key client stakeholders, using emerging technology to deliver business outcomes and new business models
• Build engagement and buy-in to new business strategies
• Conduct a disciplined approach to problem solving and analysis, which would critically assess a range of information to differentiate true business needs from user requests, that results in pragmatic, tangible, and commercial recommendations for clients.
Please note, the salary ranges $60k - $220k+ with respect to your level of experience.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
We are looking for applicants that have Tertiary qualifications preferably in Computer Science, Engineering, Data Science, Management, Data Analytics, Mathematics. Certifications in Google, Microsoft Azure, AWS, Collibra, Informatica, Snowflake, Data Bricks, DCAM, or Appian would be considered.
Current AGVSA security clearance or eligibility to obtain clearance required for some of our roles.

We are seeking individuals from Consultant to Director level to join our Digital, Data, Cloud & AI capabilities across Consulting.
Your Opportunity
We are a team with a passion for helping our clients solve their business challenges. We achieve this through business solutions that unlock insights and value from data. Leveraging the “One KPMG” approach, our team works collaboratively with the wider KPMG service lines to provide our clients with industry-specific, tailored proposals that result in highly differentiated business transformation outcomes.
We re-imagine and re-invent organizations to become world class enterprises using advanced technologies, data and human insights. We help organizations to embrace Data Strategy and Governance, design and implement Data Management programmes, modernise Data and Cloud Platforms, and apply AI and Intelligent Automation to solve challenges.
Our Data Advisory (Strategy and Governance) specialists help CDO’s to define/execute the strategic and operational direction for data in the form of Enterprise Data Strategy, Data Operating Models, Data Business Cases, Data Governance Strategy and Enablement, Literacy Uplift, Analytics Use Case Development and High-level Conceptual Data and Information Architecture, and KPI frameworks to support execution.
Our Advanced Data Management specialists work with clients to implement policies, standards and business rules required so the meaning of data is not only defined, but it is secure, accessible and fit-for-purpose for the Enterprise. We execute programmes to drive better operational outcomes across the full data management lifecycle.
Our Data Platforms engineers design, build and modernise data platforms to manage data effectively, securely and at scale - serving to operationalise reporting, data governance, and analytics outcomes using cloud services from Google, AWS, Microsoft, Snowflake and Databricks.
Our Artificial Intelligence specialists design, build and modernise data platforms to manage data effectively, securely and at scale - serving to operationalise reporting, data governance, and analytics outcomes using cloud services from Google, AWS, Microsoft, Snowflake and Databricks.
Our Intelligent Automation specialists leverage Cloud and Data to allow clients to keep up with disruption, deploying process automation solutions enhanced with cognitive capabilities, enabling staff to focus on what matters.
Our Cloud Platform Engineering specialists facilitate change through transformative Cloud services and solutions that accelerate compute and storage, directly reducing risk and driving innovation across the enterprise.
Our Insight Application Experience specialists design, build and deliver custom applications to empower organisations to better visualise and action insights from their data.
Our Digital team helps organisations become leading digital enterprises using advanced technologies, data, and human insights. Our complete, end-to-end mobile app and web development service starts from ideation to launch.
How are you extraordinary?
• You have excellent interpersonal, oral and written communication skills, with a knack for distilling complex and/or technical problems in environments that are often ambiguous
• You have an understanding of tailoring the solutions we build for the owners of the solutions (our clients)
• You have a disciplined approach to problem solving and an ability to critically assess a range of information to differentiate true business needs as opposed to user requests
• You are tuned in to business development opportunities, with confidence creating effective sales material including proposals, case studies, and other sector-specific material.
Your Experience
At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity your qualification, skills & experience need to include an area of expertise across the value chain. As a baseline, you have a proven ability to proactively and collaboratively:
• Independently develop and articulate compelling and innovative strategies to key client stakeholders, using emerging technology to deliver business outcomes and new business models
• Build engagement and buy-in to new business strategies
• Conduct a disciplined approach to problem solving and analysis, which would critically assess a range of information to differentiate true business needs from user requests, that results in pragmatic, tangible, and commercial recommendations for clients.
Please note, the salary ranges $60k - $220k+ with respect to your level of experience.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
We are looking for applicants that have Tertiary qualifications preferably in Computer Science, Engineering, Data Science, Management, Data Analytics, Mathematics. Certifications in Google, Microsoft Azure, AWS, Collibra, Informatica, Snowflake, Data Bricks, DCAM, or Appian would be considered.
Current AGVSA security clearance or eligibility to obtain clearance required for some of our roles.

BRICKFIELD HOSPITALITY GROUP is looking for experienced Assistant Venue Managers to join the team at 3 Wise Monkeys in Sydney NSW.

In this busy role, reporting to the Venue Operations Manager, you will help to take the lead in our busy venue whilst on shift, to ensure the service we offer to guests is above expectations every time. You will help lead a team of hospitality professionals and will be responsible for the overall day-to-day operations of the venue.

ABOUT THE ROLE:

In this role, you will be responsible for:

- running a profitable & efficient operation
- leading & managing the front-of-house team
- developing & implementing superior service standards that consistently exceed guest expectations
- working with senior managers on business planning & staff motivation
- assisting managers & chefs with menu developments
- stock control & management including purchasing
- training, developing & coaching food & beverage staff
- succession planning programs that focus on staff development & progression
- financial management including cost control
- implementing systems & processes to ensure the smooth running of the various departments within the venue
- managing the reservations system including taking bookings, greeting & seating guests
- ensuring the business is compliant with health regulations & that WHS is a focus for all team members

Full-Time Salary: $70,000 - $80,000

ABOUT YOU:

To be successful in this position, you will need to have:

- hospitality management training/study
- at least 2-3 years' experience in a similar role
- leadership & management skills
- excellent communication skills
- a passion for delivering excellent customer service
- strong business & financial acumen
- a drive & results-focused attitude
- comprehensive food & beverage knowledge
- the ability to motivate the team
- the ability to train & develop staff members

ABOUT US:

With a number of iconic venues throughout Sydney, including Cheers Bar & Grill, Scruffy Murphy's, 3 Wise Monkeys and Laughing Buddha, Brickfield Hospitality Group has a diverse portfolio offering quality dining, entertainment, food/beverages & great experiences. We promote a see-something, do-something attitude, encouraging a positive work culture which strives for excellence on every step of the hospitality journey.

If this sounds like the opportunity for you, please "Apply Now".

We require a Customer Service Manager to implement customer care strategies and oversee all related enquiries ,currently managing 2-3 staff, potentially more as we continue to grow.

The role will report directly to the CEO and Logistics Manager and will work closely with the Marketing Specialist.

The role is permanent full-time, 38 hours per week.

Duties:
- Implement customer care and service strategies
- Manage customer care staff
- Answer customer queries
- Resolve issues and problems that may arise in a timely manner
- Maintain customer satisfaction
- Provide customer after care
- Maximise and optimise Customer experience
- Incorporating feedback to improve Customer Service


Requirements:
- Minimum 3 years experience in customer service
- Administration skills
- Ability to remain calm in stressful situations
- Able to bring fresh ideas to the table
- Must be able to work in a team environment
- An understanding of sexy, fashion forward Menswear design

Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, leading teams, and creating a meeting place in their communities.

• Grow a successful business: drive sales leveraging your business acumen, efficiency and problem solving skills

• Our store leaders act like owners. They run their store as though it belongs to them - from developing their team, managing daily operations, creating connections to owning the financial performance

• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams

• This role is a 'hands on' and develops your leadership experience, coaching skills, coffee passion and business acumen

• Our Managers delight and uplift customers through a human connection, engaging with customers and staff and leading by example

About You

• Previous experience in store leadership roles ideally within the retail or hospitality industries

• Exposure to managing store operations and driving financial success

• Previous exposure to rostering, P&L reports and budgets

• An ability to develop teams and evoke a positive and fun working environment 

Our Partner Promise & Benefits

• 10+ week fully paid training program with ongoing 1:1 mentoring and a tailored career pathway

• Participate in our Store Leaders Incentive/Bonus Program

• Receive free coffee, discounts on shift and at all of our Starbucks Australia stores

• Enjoy the security of a permanent role with good work-life balance, a rotating roster and flexibility

• Develop your leadership skills - opportunities to open new stores or become a management trainer

• Grow and develop your passion for coffee - become a coffee master!

• Weekend & Public Holiday allowances!

Join us

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Inspire with every cup. Explore our opportunities and learn more about becoming a partner. Apply now! 

Next steps will involve uploading your CV and filling in your details. Following this, you will receive an email from Sapia.ai inviting you to complete a written chat interview.

Business Analyst Manager
Xceedance Australia Pty Ltd
Sydney, Australia
Hybrid (Sydney-based) - Full-Time - Manager
1,001-5,000 employees
Insurance
Skills
- Client liaison (product & technology)
- Stakeholder management
- Risk analysis, identification and resolution
- Business mapping
- Documentation (incl. BRD, FRD), planning and prioritisation
- Communication
- Insurance industry knowledge

Contact
For a confidential discussion about the role or if you require support completing your application, please contact Vishal Gupta - [email protected]

About the role:
The BA Manager role is a highly specialised position, central to the implementation of projects. The role has the responsibility for stakeholder management and requires collaboration and liaison with customers and business teams across all business units, technology and product teams for new and existing client projects.

In this role the individual will be required to provide support to business mapping, including interpretation and negotiation, facilitate sprint planning, scrum meetings, retrospective sessions, estimations and demos.

The individual should have strong managerial skills in organisation, planning and prioritisation, with the ability to identify key risks and dependencies and escalate these in a timely manner. The BA Manager will create and maintain Business Requirement Documents (BRD) and Functional Requirement Documents (FRD), Release notes and other project related docs.

What you’ll be responsible for:
Stakeholder Management, Business Analysis, Fit-Gap Analysis, Project & Resource Management, Functional Solutioning, Prioritisation and Estimation, Business Development and Technology Solution

Service Delivery:
- Accountable for identifying and gathering requirements, documentation, delivery plans and timeline handling
- Review and execution of test cases
- Provide walkthroughs and status updates to business teams to facilitate planning and prioritisation
- Provide support to business mapping of requirements to fit-gap into product Out-of-Box features – which includes interpretation and negotiation with both business and technology teams.

What you bring to the role/experience:
- Experience in insurance, leading and implementing medium to large size projects
- Experience managing external stakeholders and business teams/units
- Ability to identify requirements and ensure the outcome meets the business objective, with the ability to conduct regular reviews and identify risks and adjust planning and prioritisation accordingly to ensure a solution/resolution is achieved
- Professional and approachable team-player with the ability to develop high-trust relationships with colleagues, customers, prospects, and partners from diverse cultural backgrounds (across multiple different countries)
- Experience with the insurance industry, technology, third-party services such as Steadfast SCTP, Grappler, Guidewire.

What you can expect:
At Xceedance we care about our team members and cultivate an environment that offers and encourages learning opportunities to support their development throughout their career. We believe in our values and succeed with cooperation, ownership, and respect for each other.
- Competitive, market driven base salaries
- Ability to work from home or from a client office
- Generous PTO plans, including paid Family Leave for both parents
- A variety of voluntary benefits
- Statutory superannuation
- Statutory annual leave and leave entitlements
- Access to online training 24/7 at no cost
If you meet the above qualification and are ready to join a dynamic team, we look forward to hearing from you. We are an equal opportunity employer and welcome all qualified candidates to apply.

EEO Statement:
Xceedance provides equal employment opportunity to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristics protected by state, federal or local law. Discrimination of any type will not be tolerated.

ROLE OVERVIEW

The Investment Partnerships Manager role is a critical role in the Partnerships team, with responsibility for managing the implementation planning and buying process for their assigned clients. This responsibility includes but is not limited to optimal media partner selection through thorough evaluation and rationale, negotiating campaigns, checking preliminary and final post buy delivery, tracking performance and ensuring delivery on campaign objectives. The Investment Partnerships Manager assists the Director with the management of the Partnerships team – developing skills, evaluating performance, setting standards and managing growth.

As the front line face of Initiative’s relationship with media partners, the Partnerships team are responsible for ensuring all media owners are treated as true partners, with the respect and professionalism we expect from across our business. The Investment Partnerships Manager should guide our partners to embrace the belief that cultural experiences grow brands and to encourage our partners to deliver the best thinking in their responses to our briefs.

ROLE & RESPONSIBILITES


Responds to all client requests in a timely and accurate manner
Collaborates with Client Advice & Management team to ensure alignment with and delivery against client KPI’s
Communicates client and product progress effectively to the team and craft leads
Prepare e-mails, recommendations, buy presentations and presentations to internal teams and clients
Developing excellent presentations skills internally and to all levels in the client organisation
Prepares POVs for targeted opportunities on an on-going basis for clients to further drive their business
Fosters knowledge of client’s business and its competitors to determine sufficient advertising and media needs and ensure plans are properly executed and delivered
Displays ownership of the entire implementation process (media planning and buying) from start to finish within the team, championing deadlines both internally and externally for client base.
Demonstrates expertise in implementation planning and buying across all channels and multiple categories 
Manages the Partnerships team (Senior Executives, Executive, Associates) in the day-to-day activities for assigned clients, reviewing work for accuracy and adherence to deadlines
Provide senior-level guidance and review schedules, research, POV’s and client presentations to ensure quality product and client-readiness


QUALIFICATIONS


Tenure guideline: 5+ years of media agency planning and buying experience
Proven leadership ability and/or prior experience in supervising a team preferred
Excellent knowledge and understanding of Australian media marketplace including the role of each media, understanding key media companies and their ability to deliver on campaign requirements
Developing leadership of the implementation planning process for clients, including planning responsibilities through to optimisations, invoicing and final post delivery
Demonstrated ability to think and execute “out of the box” ideas
Exceptional media sales relationships at GSM level and developing rapport with Sales Directors to deliver competitive advantage to our clients
Advanced user across all core investment media systems and planning tools


 

Salary range between $70,000 and $90,000 including superannuation.

Location

Prairiewood, NSW, Australia

Join Our Team as an Assistant Site Manager, Lifestyles!

Are you ready to embark on a rewarding journey with a team that is passionate about making a meaningful impact in the lives of individuals with disabilities? We are on the lookout for a dynamic and innovative Assistant Site Manager to be an integral part of our transformative mission.

• Locations: Prairiewood & Liverpool. This position involves working across two sites.

As an Assistant Site Manager, you will play a pivotal role in shaping the future of our services. Here's how:

• Collaboration: Work with the Site Manager to drive the development and enhancement of our services, ensuring they are at the forefront of excellence.
• Empowerment: Mentor and empower our dedicated staff through comprehensive training and professional development opportunities, fostering a team that is both skilled and compassionate.
• Client-Centred Support: Deliver compassionate and high-quality support to individuals with disabilities, championing their well-being and independence as our top priorities.
• Innovation: Inspire innovation in program design and implementation, tailoring our services to meet the unique needs of our clients, pushing boundaries to provide the best care possible.
• Healthcare Collaboration: Maintain meticulous healthcare plans in partnership with healthcare professionals, ensuring a holistic approach to the well-being of those under our care.
• Resource Optimisation: Efficiently manage resources to optimise service delivery and client outcomes, ensuring that every individual receives the attention and care they deserve.

Why Join Us?

• Forward-Thinking Organisation: Be a part of a forward-thinking organisation dedicated to creating positive change in the disability industry. We believe in innovation and pushing boundaries to make a real impact.
• Supportive Environment: Work in a supportive and inclusive environment that values and appreciates your unique contributions. We believe in fostering a culture where everyone's voice is heard and respected.
• Ongoing Training and Advancement: Access continuous training and opportunities for career advancement. We are committed to investing in your professional growth, ensuring you stay at the forefront of industry best practices.
• Meaningful Impact: Make a genuine and lasting impact on the lives of individuals with disabilities and their families. Your work will contribute to creating a more inclusive and compassionate society.

What We're Looking For:

• A deep passion for the disability industry and a strong desire to make a positive difference in the lives of those we serve.
• Demonstrated leadership prowess in managing larger teams of specialised staff. Inspire and motivate others to deliver exceptional care and support.
• Proven track record in effectively managing and adapting to changing priorities.
• Excellent communication and interpersonal skills are essential. Build meaningful connections with both team members and individuals with disabilities.
• Bring an innovative mindset with a focus on continuous improvement. Contribute fresh ideas to enhance our services and stay ahead of industry trends.
• Possess firsthand experience in disability services or a related field. A solid understanding of the industry is key to excelling in this role.
• While not mandatory, qualifications in disability services or an equivalent field is preferred.

Ready to Make a Difference?

If you are prepared to embark on a meaningful journey with us and play a role in fostering positive change within the disability industry, we eagerly await your application!

How to Apply:

Send your resume and a cover letter highlighting your relevant experience and explaining why you are the perfect fit for this role to meghan.dibe@cerebralpalsy.org.au.

Join us in shaping a future where everyone, regardless of ability, can thrive. Your dedication can be the catalyst for transformative change – apply now!

Location

Allambie Heights, NSW, Australia

Join Our Team as an Assistant Site Manager, Lifestyles!

Are you ready to embark on a rewarding journey with a team that is passionate about making a meaningful impact in the lives of individuals with disabilities? We are on the lookout for a dynamic and innovative Assistant Site Manager to be an integral part of our transformative mission.

• Locations: Allambie Heights & St Ives. This position involves working across two sites.

As an Assistant Site Manager, you will play a pivotal role in shaping the future of our services. Here's how:

• Collaboration: Work with the Site Manager to drive the development and enhancement of our services, ensuring they are at the forefront of excellence.
• Empowerment: Mentor and empower our dedicated staff through comprehensive training and professional development opportunities, fostering a team that is both skilled and compassionate.
• Client-Centred Support: Deliver compassionate and high-quality support to individuals with disabilities, championing their well-being and independence as our top priorities.
• Innovation: Inspire innovation in program design and implementation, tailoring our services to meet the unique needs of our clients, pushing boundaries to provide the best care possible.
• Healthcare Collaboration: Maintain meticulous healthcare plans in partnership with healthcare professionals, ensuring a holistic approach to the well-being of those under our care.
• Resource Optimisation: Efficiently manage resources to optimise service delivery and client outcomes, ensuring that every individual receives the attention and care they deserve.

Why Join Us?

• Forward-Thinking Organisation: Be a part of a forward-thinking organisation dedicated to creating positive change in the disability industry. We believe in innovation and pushing boundaries to make a real impact.
• Supportive Environment: Work in a supportive and inclusive environment that values and appreciates your unique contributions. We believe in fostering a culture where everyone's voice is heard and respected.
• Ongoing Training and Advancement: Access continuous training and opportunities for career advancement. We are committed to investing in your professional growth, ensuring you stay at the forefront of industry best practices.
• Meaningful Impact: Make a genuine and lasting impact on the lives of individuals with disabilities and their families. Your work will contribute to creating a more inclusive and compassionate society.

What We're Looking For:

• A deep passion for the disability industry and a strong desire to make a positive difference in the lives of those we serve.
• Demonstrated leadership prowess in managing larger teams of specialised staff. Inspire and motivate others to deliver exceptional care and support.
• Proven track record in effectively managing and adapting to changing priorities.
• Excellent communication and interpersonal skills are essential. Build meaningful connections with both team members and individuals with disabilities.
• Bring an innovative mindset with a focus on continuous improvement. Contribute fresh ideas to enhance our services and stay ahead of industry trends.
• Possess firsthand experience in disability services or a related field. A solid understanding of the industry is key to excelling in this role.
• While not mandatory, qualifications in disability services or an equivalent field is preferred.

Ready to Make a Difference?

If you are prepared to embark on a meaningful journey with us and play a role in fostering positive change within the disability industry, we eagerly await your application!

How to Apply:

Send your resume and a cover letter highlighting your relevant experience and explaining why you are the perfect fit for this role to meghan.dibe@cerebralpalsy.org.au.

Join us in shaping a future where everyone, regardless of ability, can thrive. Your dedication can be the catalyst for transformative change – apply now!

DESCRIPTION
Amazon.com is looking for best-in-class Network Engineers to help deploy, scale and automate one of the world’s largest and complex networks. With Amazon Web Services, our goal is to become “The Infrastructure Platform” to the world. Our customers demand the highest quality and reliability for their services. We are expanding at a tremendous rate it is our responsibility to maintain quality and reliability while developing innovative ways to automate the scaling of our network.

As a Network Engineer working within AWS Infrastructure you will:
- Be responsible for automation of deploying network infrastructure across all of our network fabrics that supports the Amazon Retail Service, Kindle, Payments and multiple AWS services.
- Deploy, scale and automate our network across multiple global datacenters. This includes existing footprints and greenfield locations.
- Drive scaling of current network designs to meet the demand of our customers.
- Create simple, repetitive deployment processes that increase both velocity and quality.
- Work closely with our internal customers on designs/solutions; bringing those designs/solutions from concept to production.
- Create and update our network standards and ensure that the network is deployed to these standards.
- Create and implement changes on the network.
- Automate workflow and execution of deployments on a global scale
- Work closely with our automation teams in transitioning and defining new tools that allow us to scale at unprecedented volume.

Our ideal candidate has a proven record of building automated solutions, is highly autonomous, possesses strong written and verbal communication skills, strong project management and time management skills and has a successful track record of designing simple, scalable solutions and troubleshooting complex network problems and delivering innovative solutions. The desire and ability to work in a fast paced, collaborative environment is essential.

We are open to hiring candidates to work out of one of the following locations:

Sydney, NSW, AUS

BASIC QUALIFICATIONS
- 4+ years of major internet routing protocols experience
- 4+ years of working in a Linux/Unix environment experience

PREFERRED QUALIFICATIONS
- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

The Opportunity
Worldline, Europe’s leading payments company, has recently brought its market-leading platform to the Australian market. This expansion has created an opportunity to build a truly global workforce, integrating Worldline Services Australia our Australian operations into a seamless international team.
Our advanced support specialists under Worldline Services Australia entity, a part of Worldline group needs to qualify all the production issues escalated by Regional Support regarding our Front to back payment solution and develop/propose way for mitigation when possible.

Annual Salary - $80,000 - $90,000 + super

Key Responsibilities:
• Provide advanced software support for payment solutions (Front to back) offered by WL.
• Troubleshoot software issues reported by WL our customers and partners through our Regional WSA Support, related to terminal payment software & platform: analyze communication traces, application logs, review source code/specifications and provide solutions in a timely manner.
• Ensure the quality of requests escalated (defect, enhancement, configuration…) with a deep analysis & conclusion to the appropriate stakeholders.
• Closely work with Operations to mitigate impact on production issues.
• Develop/update tools for troubleshooting or internal use.
• Where appropriate, review, create and distribute guidelines & best practices.
• Identify opportunities to improve service efficiencies.
• Provide ad-hoc training when necessary.

Behavior skills:
• Strong communication skills mandatory
• Candidate must be an effective communicator (both verbaland written)
• The role entails frequent communication with diverse stakeholders including 3rdparties, Operations, R&D, Project Managers, Customer Success Managers, teams in charge of provisioning, L1 regional support...
• Ability to translate technical information to a non-technical audience and vice versa
• Someone who exhibits self-motivation skills
• Ability to work collaboratively with other departments to resolve complex issues.
• Ability to manage priority conflicts and set appropriate expectations.
• Results driven
• Quick learner
• Analytical and logical
• Team player

Education Qualifications / Experience Requirements:
• Problem solving skills
• Experience in troubleshooting software issues
• Proficiency in C/C++, Python, shell scripts development
• Proficiency in Linux environments.
• Experience in Oracle or PostgreSQL.
• Experience in TCP/IP and SSL/TLS communications, understanding of TCP/IP and SSL/TLS
• Knowledge in payment solutions & cryptography would be ++

Perks & Benefits
At Worldline Services Australia you’ll get the chance to be a part of Worldline group which is at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career..
• 12 weeks of paid parental leave for primary carers
• Lifestyle leave
• Employee stock purchase plan
• Access to Employee Assistance Program (EAP) plus more

Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What We Offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About The Role

We are looking for fun, outgoing, and dedicated individuals to join our team of customer service consultants. Located at our Karawatha Contact Centre, where every interaction is an opportunity to connect with our customers. In this role, you will be responsible for handling inbound customer interactions via phone, email, and chat.

We are currently seeking to fill multiple positions on both a full-time and part-time basis. While this ad primarily targets part-time positions, we encourage applicants interested in full-time roles to apply as well.

Training will be provided to ensure your success and confidence in the role.

What You’ll Do

• Address all customer queries promptly and professionally.
• Handle each customer interaction with empathy and resilience, adapting to diverse needs and situations.
• Holding a conversation while managing multiple tasks is crucial in this fast-paced role.
• Educate customers on how to use our self-service platforms effectively.
• Utilise our CRM systems to accurately capture customer data and service requests.

What You’ll Bring

You're a skillful communicator with a knack for adapting your style to different customer personalities and situations. Teamwork is second nature to you, and customer service is your north star. Comfortable with technology, you're adept at solving problems on-the-fly and can effortlessly multi-task across various systems. Most importantly, confidence in navigating technology is non-negotiable for you, especially in CRM systems and Microsoft Office Suite.

Successful applicants will be invited to complete an online assessment, a crucial step in our selection process. This assessment is your chance to showcase your skills and abilities, it's a great opportunity to demonstrate your potential and align your talents with the task featured in the role.

An Inclusive Workplace, Works for Everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our Recruitment Process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other Things to Note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia. 

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

About Us At Cargill, we’re challenging the way world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority and we are committed to creating a ‘zero harm’ safety culture. Working at Cargill is an opportunity to thrive. With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It’s an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at www.cargill.com Job Purpose and Impact The Marketing Manager will craft and execute a channel marketing strategy to drive profitable growth and customer dedication. In this role, you will partner with marketing and communications teams and sales leadership teams to establish business plans and marketing opportunities to enable an outstanding customer experience to deliver valuable offerings for customers and prospects. Key Accountabilities Plan, execute and measure marketing strategies, promotions and annual plans for a customer or specific channels to implement marketing strategies and sales objectives. In collaboration with the sales and marketing team and sales leadership, align marketing initiatives with channel value propositions, plans and goals and ensure marketing offerings support the customer. Act as a project manager ensuring magnificent and timely execution of key customer or channel initiatives based on priorities established through the business planning process.…

Click here to view more detail / apply for Marketing Manager - Commercial Marketing Sydney, Australia

Call Centre Officers Join a nationally recognised event's organiser and marketing company. 1-month project with flexible 25 hours/week (12/2 start date) $35ph super North Sydney CBD location. PERSOLKELLY is the professional recruitment division representing clients and candidates in STEM, IT, Government, Executive and Professional Services - which includes all business support functions. As one of the largest recruitment organisations in Australia, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge and the confidence that their recruitment needs will be professionally served today and well into the future. ABOUT THE ROLE Our nationally recognised clients require a committed call centre officer to support them on a 1-month project. You will be mainly responsible for high-volume outbound calls to attendees of the events. You will also be responsible for ad-hoc admin computer tasks. This role suits someone confident over the phone, has excellent communication skills and has no issues following a script for the calls. To be considered for the position, you must have been in a similar script-based outbound call centre role. KEY DUTIES: Managing a high volume of outbound calls to various stakeholders. Investigating and providing a solution to various queries regarding issues raised internally or externally. Fostering a positive relationship in all customer interactions. Ad-hoc admin work such as creating PowerPoints or inputting data into the system. REQUIREMENTS AND IDEAL PROFILE: Previous contact centre or similar experience is a must. Attention to detail and time management skills. Excellent communication and customer service…

Click here to view more detail / apply for Customer Service Officer

Promena Projects is a Sydney based construction company undertaking a wide range of hospitality, retail, commercial and residential projects.
We are looking to strengthen our project teams with experienced and qualified project managers.
Candidates with a strong drive to move their career forward into senior project management are requested.
As a Project Manager, you will be responsible to following:
• Manage all aspects of assigned project, starting from initial project establishment through till handover and project maintenance
• Deliver projects in accordance to building specifications, standards and manage the specific contractual requirements
• Review plans and specifications, apply costs saving measures, determine and resolve potential construction problems etc.
• Coordinate and direct project team - site manager, contract admins, contractors, workers etc.
• Liaise with internal departments, suppliers, contractors, clients, designers as needed
• Deliver projects to a high quality, on time and within budget
• Ensure compliance and certification is achieved
• Ensure all project variations are properly price and claimed
• Attend project meetings with clients and consultants
• Ensure company’s equipment and assets are looked after
• Ensure client satisfaction is achieved
• Process and approve progress claims for payments and monthly cost reporting

Skills & Experience required:
• Minimum 5 years of experience in a similar role
• Well organised, strong work ethics, enthusiastic, motivated, honest, high level of integrity
• Excellent written and verbal communication
• Experience using MS Office, Procore and Hammertech preferred

Job Description Your New Opportunity: As one of our Field Heavy Vehicle Diesel Mechanics, your work is critical to keep our customers going and on the road! Joining the team in Chipping Norton you'll use your skills to work on premium brands with OEM training and the ability to build both your skills and career! This role gives you a dynamic work experience – both in the workshop and out in the field you'll use your problem-solving skills to provide top-notch service to our on-highway products. About you: Trade qualification Certificate III in heavy vehicles Robust background in maintenance, service and repair of heavy vehicles and trucks. Exhibit a sound technical knowledge and experience with American or European trucks – Volvo, Mack Scania, or Kenworth. Experience in Western Star, MAN Trucks & Bus, Dennis Eagle, mtu, Detroit and Allison Transmission products would be highly advantageous Easily work independently, but just as happy working in a team Have effective communication and teamwork skills, and actively promote Penske's values and purpose. Experience in Electronic control systems would be favourable. An eye for detail with high quality field service and job reports. Flexibility to respond to reasonable field mobilisations, planned activities and short notice mobilisations. About Us: Penske Australia is a premier distributor of premium diesel and gas engines, power systems and heavy vehicles. With brands including Western Star, MAN, Dennis Eagle, mtu, Detroit and Allison our operations extend across some of the most vibrant on- and off-highway markets Australia wide. As part of the Penske Group, you'll…

Click here to view more detail / apply for Diesel Technician - Field Service

Your new company This is an opportunity to join a progressive and collaborative Account Manager that promotes growth, work-life balance, and a collaborative working environment. You have the chance to join the team in a senior capacity, taking over a complex book of commercial clients and managing a book of roughly $500k. This role also offers the right candidate the opportunity to be part of the leadership team and be part of the discussions about the long-term trajectory of the business. Your new role As an Account Manager you will be;

Managing a diverse insurance portfolio of large complex risks within all commercial classes across the Mid-Market - Corporate space.
Focus on client retention and develop strategies for new business
Maintain key relationships with clients, underwriters + internal stakeholders.
Work closely with senior management to prepare health-checks, technical commentary + presentations
Taking a leadership position within the business and supporting the development of account executives and admins.

What you'll need to succeed To be successful in this role, you will have:

Demonstrated experience managing a general Insurance portfolio
A strong understanding of commercial and general insurance
Excellent communication skills and written capability
Availability to work in the office based in Sydney CBD
Experience working across commercial classes


What you'll get in return If you are successful in this role you will receive;

A competitive salary of up to $150k (Package) + Bonus.
Numerous training and development opportunities
Flexible work arrangements, WFH - 3 days in office, 2 from home.
Full IP, TPD coverage + Travel & Health insurance benefits
The opportunity to work within a data + tech focused insurance brokerage
A full-time position

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to me - [email protected] or call me for a confidential discussion 02 8062 6187 Please click here to apply.

Excellent verbal and written communication skills.Ability to work efficiently under pressure and adapt to changing priorities. Ability to build rapport with customers and suppliers.Strong computer skills.Excellent problem solving skills and a can do attitude.Permanent full-time position.Monday - Friday 9:00am - 5:00pm.Conveniently located in the heart of Waterloo, Sydney, our office offers excellent accessibility with public transport options right at your doorstep. Plus, you'll have the added convenience of having Coles, Aldi, and various shops in close proximity.Indulge in a weekly breakfast BBQ, where you can start your day with delicious food and connect with colleagues in a relaxed and enjoyable setting.Lunch provided for all team members during our sales periods.Friday festivities, including after-work drinks, engaging evening social events, and exciting raffles to end the week on a high note.BenefitsExciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team!Our in-house Training Academy provides ongoing training and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge. We also conduct annual growth and development reviews for all our team members.Enjoy generous discounts on our whitegoods and homewares range, which features cutting-edge brands from the world's industry leaders.Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.CultureAt Winning, we take immense pride in creating an environment where you can truly flourish. Our culture is more than just words on a page; it's the heart and soul…

Click here to view more detail / apply for Service Liaison

We encourage Passion to Grow and improve Help to lead the social media and digital community management experience, ensuring impactful engagement Drive a powerful employee advocacy strategy Provide expert guidance on channel effectiveness and foster a dynamic online presence ABOUT THE ROLE You will be at the forefront of driving and executing our content and engagement strategy across various digital platforms. Collaborate closely with our Head of Social & Digital Communities to implement a powerful thought leadership and employee advocacy strategy. Key responsibilities include: Content Strategy: Drive and deliver our content engagement strategy for CA ANZ’s social media and digital communities. Partnerships: Build strategic partnerships with content producers, internal teams and stakeholders. Community Leadership: Lead an exceptional community management experience across digital touchpoints. Amplification Expert: Provide advice on channel effectiveness for different content types and audiences ABOUT YOU Your previous experience in a social media and/or community management role will provide a strong foundation for your success.  You will also bring Experience localising content for global organisations Strong understanding of social channels and best practices Positive stakeholder collaboration and management skills An innovative mindset; drive new and interesting ways to tell our story Proven track record: Demonstrated success in managing and optimising paid social campaigns. ABOUT US Chartered Accountants Australia and New Zealand (CA ANZ) represent more than 136,000 financial professionals, supporting them to build value and make a difference to the businesses, organisations, and communities in which they work and live. Around the world, Chartered Accountants are known for their integrity, financial skills, adaptability,…

Click here to view more detail / apply for Manager, Social Media and Digital Communities

Client Relationships Manager - Recruitment   Drive Business Development and Expansion across Sydney!   About Us   Join Alexander Appointments, a leading recruitment agency with over two decades of success in Australia. We pride ourselves on our collaborative, relationship-focused approach, making us a trusted partner in the industry.   The Opportunity   We're seeking a dynamic Client Relationships Manager to spearhead our expansion in Sydney for 2024. This role is more than just a job; it's an opportunity to shape the trajectory of our growth in a new market while being supported by our established team at our Head Office in Northwest Sydney.   What Sets Us Apart Collaborative business structure, utilising the best strengths of every individual in our team Ability to leverage off decades of experience across six of our key specialisations Government and commercial growth opportunities Expansion opportunities within long established organisations who regard Alexander Appointments as a trusted recruitment business partner Proven recruitment system Strategic Business Development:   Lead the charge in expanding our presence in Sydney, leveraging on our strong reputation and relationships.   Lucrative Incentives   Benefit from a competitive salary package and attractive bonus structure, rewarding you for your business development achievements.   Building Strategic Partnerships   Play a key role in nurturing long-term client relationships and expanding our footprint.   Your Role   As a seasoned business development professional in the recruitment industry, you'll bring your expertise to drive growth in the Sydney market. Your passion and drive will be instrumental in shaping our success in this…

Click here to view more detail / apply for Client Relationships Manager - Recruitment - Sydney

Exciting new role, perfect for someone who wants variety!Company Overview This company is a leading retailer specializing in electrical products, catering to both residential and commercial customers. With a commitment to excellence and customer satisfaction, they strive to provide top-notch service and quality products in the electrical industry. Position Overview We are seeking a dynamic and experienced Retail Store Manager to lead our team in Sydney. The ideal candidate will have a strong background in retail management, particularly within the electrical sector (not required), and possess excellent leadership, communication, and customer service skills. Responsibilities * Oversee all aspects of store operations, including sales, inventory management, and customer service.* Develop and implement strategies to drive sales and achieve store targets.* Train, mentor, and motivate staff to deliver exceptional customer service and meet performance goals.* Ensure compliance with company policies and procedures, as well as health and safety regulations.* Manage inventory levels, monitor product availability, and coordinate replenishment orders.* Handle customer inquiries, resolve complaints, and maintain positive relationships with clients.* Analyze sales data and market trends to identify opportunities for growth and improvement.* Collaborate with the management team to develop promotional campaigns and marketing initiatives.Qualifications:* Previous experience in retail management.* Strong leadership skills with the ability to inspire and motivate a team.* Excellent communication and interpersonal skills.* Proven track record of achieving sales targets and driving business growth.* Sound knowledge of electrical products and industry trends.* Ability to work well under pressure and in a fast-paced environment.* Proficiency in Microsoft Office and retail management software.* Availability to…

Click here to view more detail / apply for Retail Store Manager | Electrical

Business Unit Sales Manager Apply now Vacancy no: 518220 Work type: Permanent - Full Time Location: Eastern Creek State: NSW Categories: Sales Key leadership role with an opportunity to make a real impact Role based in Western Sydney Competitive Salary Package & Benefits | Flexible work arrangements Cleanaway is Australia’s largest waste management organisation with over 7,500 employees working at over 400 sites. We have been operating in Australia for over 50 years, delivering solutions that offer extraordinary benefits not just for our customers, but for our communities and environment we live in. Cleanaway provides sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies. About the role: Reporting to General Manager within our NSW / ACT Solids business unit, you will be responsible for developing and executing strategic sales plans, managing a high-performing sales team and fostering strong relationships with key clients and partners. You will be accountable for delivering top-line revenue growth through the management of People, Markets, Assets, and Financial (PMAF) in alignment with the Cleanaway Value Operating Model. Key responsibilities will include, but not be limited to: Lead, mentor, and motivate a sales team to drive performance and achieve profitable revenue, budgets, targets, and KPI’s. Manage the team’s opportunity pipeline as per the personal objectives set / regional sales plans/growth targets. Achieve all Business Unit sales team revenue targets, as per the budget, and drive net revenue growth. Proactively manage customer and prospect relationships to gain, retain, and grow Cleanaway’s revenue position…

Click here to view more detail / apply for Business Unit Sales Manager