Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialised domains. Our talent solutions allow our clients to seamlessly scale their team while connecting them with skilled professionals around the world who align with their chosen technologies. ...


Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialised domains. Our talent solutions allow our clients to seamlessly scale their team while connecting them with skilled professionals around the world who align with their chosen technologies. This is a unique opportunity for Candidate Manager to come onboard and partner with some of our major clients in the banking & finance or government space. This position presents great earning potential, career growth opportunities and the chance to work in our ever growing
... Click here to view more detail / apply for Candidate Manager

The Lendlease Development business is currently recruiting for 2 Development Managers to join our origination team . B ased at our Sydney head office, you will play a key role in supporting origination of potential development opportunities .  


In this role, you will be responsible for identifying , evaluating and acquiring potential development sites .   Responsibilities may include :    



Market research and analytics




Site identification and evaluation




Development brief preparation




Commercial assessment of prospective sites




Collaboration with internal and external technical experts and stakeholders



About you:  


You will have a s trong background in Development Management, preferably in the of fice or built apartment space
... Click here to view more detail / apply for Development Manager ? Origination

Hustle on Town Hall Pty Ltd
T/A HUSTLE @ TOWNHALL
570 George Street, Sydney, NSW 2000
ABN 73 658 750 068

Café Manager – Full Time
Salary $75,000 + Superannuation

Duties and Responsibilities
• Determining the optimal product mix, stock levels, and service standards to ensure that the
• Cafe meets customer expectations while maintaining profitability.
• Working closely with the Café’s Director and Chefs to design and update the menu, ensuring it meets customer preferences and seasonal trends.
• Engaging directly with customers, ensuring that their experience aligns with Hustle Cafe’s high standards for service and quality.
• Maintaining accurate records of stock levels and financial transactions, ensuring transparency and accountability in all aspects of inventory and financial management.
• Undertaking budgeting for the cafe, focusing on cost control and financial planning to secure the establishment & long-term profitability and sustainability.
• Lead the recruitment, training, and management of both front-of-house and kitchen staff, fostering a skilled and motivated team.
• Work closely with the coffee team to ensure high-quality, consistent coffee standards.
• Ensuring full compliance, including dining areas with occupational health and safety regulations and maintaining a safe and welcoming environment for both staff and customers.
• Organize special events and functions catering, ensuring smooth planning and execution.

Qualification and Experience
• Relevant Diploma or higher qualification (AQF) in Hospitality Management
• Minimum 1-2 years of café management experience
• Minimum 1-2 years of experience in team leadership and development
• Passionate about delivering outstanding customer service
• Confident in leading and mentoring a café team with positive, efficient leadership
• Skilled in delivering high-quality food and beverages
• Strong time management and delegation abilities
• Experience in managing rosters and overseeing wage budgets
• Proven experience in team performance management and motivation

Please send your CV to [email protected]. We will consider applications with an attached resume sent to our email. Please include the job role title in your email.

Cho Cho San is a re-imagining of the Tokyo Izakaya for the Sydney market. We aim to bring the high energy of Tokyo to the heart of Potts Point.
The guest experience is the heart of what we do so we are looking for people who are committed to providing great service and hospitality and the ability to lead people to give the same.
At Cho Cho San we are building a restaurant environment that gives guests a great time delivering quality products that make us a market leader in the industry. We have been awarded a chefs hat every year since opening.

We are looking for an experienced Floor Manager to undertake the following duties:
- Manage the ordering process for food and beverage ingredients
- Participate in regular stock-takes and maintenance of ordering systems
- Provide creative input in our food and beverage program to develop new products and train staff in their execution
- Enforce health and safety standards throughout the venue
- Recruit and select front of house staff members, and ensure appropriate training is delivered
- Provide a superior guest experience by ensuring a high level of guest satisfaction
- Manage the end to end reservation experience from small groups to large scale private events to the highest standard

We will offer:
- Roster flexibility and a focus on work-life balance.
- An open management culture that is based on respect.
- Management training to help you develop and grow into a future industry leader
- Competitive pay

Requirements:
- A Diploma in Hospitality or at least 3 years in management/ supervising roles in Hospitality
- Has great knowledge and a deep passion for our industry.
- Experience in planning and organising special events and occasions
- Experience in hatted restaurants environment preferred but not essential

Salary: $71, 312 - $75,000 plus 11.5% Super

Olympus will be the sixth venue from the team behind Sydney institutions The Apollo and Cho Cho San in Potts Point, Brisbane's Greca and Yoko Dining, located at the vibrant and bustling Howard Smith Wharves and The Apollo in Tokyo. Set to open as the Centerpiece restaurant in the new Surry Hills Village precinct opening later this year, the 200-seat restaurant and bar is inspired by ancient Greek grill house cooking and designed to be a place of celebration perfect for sharing great food with loved ones.

Our company values revolve around a modern approach to hospitality, emphasising respect and clear, friendly communication. Our success stems from fostering a family-style culture within our team, which enables us to consistently deliver relaxed, professional service in a fast-paced setting. We prioritise supporting each other, collaboration, and having fun along the way.

We are looking for an experienced Front of House Manager to undertake the following duties:
- Manage the ordering process for food and beverage ingredients
- Participate in regular stock-takes and maintenance of ordering systems
- Provide creative input in our food and beverage program to develop new products and train staff in their execution
- Enforce health and safety standards throughout the venue
- Recruit and select front of house staff members, and ensure appropriate training is delivered
- Provide a superior guest experience by ensuring a high level of guest satisfaction
- Manage the end to end reservation experience from small groups to large scale private events to the highest standard

We will offer:
- Roster flexibility and a focus on work-life balance.
- An open management culture that is based on respect.
- Management training to help you develop and grow into a future industry leader
- Competitive pay

Requirements:
- A Diploma in Hospitality or at least 3 years in management/ supervising roles in Hospitality
- Has great knowledge and a deep passion for our industry.
- Experience in planning and organising special events and occasions
- Experience in hatted restaurants environment preferred but not essential

Salary: $71, 312 - $75,000 plus 11.5% Super

As an SEO Manager you will be responsible for developing and executing best-in-class SEO strategies for your client(s). You will lead a team of executives and coordinators to ensure work is delivered on time and to a high quality. You will liaise with clients and media partners to ensure all stakeholders are strategically aligned. You will own client communications; such as WIPs, monthly reporting, and training sessions to ensure client buy-in and satisfaction.

SEO managers also play an integral role in upskilling the team by providing guidance, mentorship and support.

Success in this role is defined by -
• Ability to formulate and deliver end-to-end SEO strategies
• Ability to lead a small team and build their skills and confidence.
• Eagerness to share knowledge with the wider team and agency

KEY RESPONSIBILITIES

PERFORMANCE

• Working with your SEO Director/Lead to develop best-in-class SEO strategy for your clients' needs.
• Developing, executing, and testing strategies and optimisations, regularly reviewing results. and pulling insights that can be used to inform future strategy and testing.
• Delivering innovation to our clients through test & learn opportunities.
• Managing day-to-day team responsibilities and overall client engagement.
• Proactively looking for opportunities to upsell new scope of works.
• Assisting with pitches and tenders.
• Staying up to date on industry news and developments.
• Assisting in the development of POVs.

CLIENT

• Owning day-to-day client communications.
• Leading virtual and in-person presentations in a polished, energetic way, displaying story-telling elements throughout.
• Managing weekly/monthly/quarterly reporting, analysis and insights.
• Communicating succinctly to maintain clarity of purpose.
• Ensuring client requests are managed and delivered in a timely manner.
• Supporting the billing and finance process.
• Putting forth recommendations to clients and effectively executing and measuring.

PEOPLE

• Running the day-to-day operations on accounts and supporting the SEO Director in delivering account stewardship.
• Removing roadblocks for your team including access to tools and systems needed in their roles.
• Coordinating the day-to-day operations of your team’s delivery including effectively communicating agency goals, managing workloads, providing ongoing feedback, and supporting professional development.
• Escalating people issues to your Director and Lead as needed, including performance concerns and areas for improvement.
• Supporting hiring process and decisions if/when required.
• Championing positive traits that build connections, lean-in attitudes and naturally care about our collective team success
• Ensuring a professional, supportive and inclusive working environment

COMMERCIAL
• Taking ownership of invoicing responsibilities for the team and promptly addressing any issues that may arise.
• Sending invoices to the correct client contact in a timely manner and properly filing copies of all invoices.
• Implementing accurate financial tracking processes, including PO numbers, MBA trackers, value trackers, etc.
• Tracking all pre-bill invoices accurately and consistently.
• Communicating and resolving financial/billing issues with clients while maintaining strong relationships.

Salary ranging from $90,000-$95,000 inclusive of super

About KINESSO


KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry.


We have extensive offerings spanning across performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com


KINESSO Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples, members of our LGBTQ+ community, and people with disability are encouraged to apply.

Do Work That Matters .  
CommBank?s Agency Operations team sits within our Market Operations busines s and is focussed on providing Facility Agent services within a Syndicated A gency products , including administration and Security T rustee services to a portfolio of Corporate and Government clients.
Sitting within our Chief Operating Office (COO), our Market Operations business is a team of 400 Operations Professionals who support our Global Lending, Markets, CommSec, Trade Finance, Treasury and Payments businesses globally.  
 






The Role.   As an Associate in our Agency team, y ou will provide ongoing loan administration and deal support to a portfolio of institutional & corporate clients, acting as the facility agent . You will pro-actively manage the relationship between lenders and borrowers acting as the intermediary for all instructions, communication s and payments.  




... Click here to view more detail / apply for Associate ? Agency Operations

Marketing Manager - Global Unisex Apparel Brand
Are you an experienced marketing professional with a passion for fashion and a strong track record in brand growth? Join this global unisex apparel brand as a Marketing Manager, where you'll play a pivotal role in shaping the future of a brand defined by inclusivity, style, and innovation.
About the Role:
As the Marketing Manager, you will lead the development and execution of integrated marketing strategies that amplify brand presence and engage customers across various channels. We're looking for a strategic thinker with practical experience in brand management, digital marketing, and campaign execution, capable of driving impactful results in a fast-paced environment.
Key Responsibilities:

Design and execute comprehensive marketing plans that align with the brand's vision, values, and business objectives.
Lead the creation of multi-channel marketing campaigns, including digital, social media, influencer partnerships,

... Click here to view more detail / apply for Marketing Manager

Job description


From $69k to $80k Sydney CBD experienced Retail Manager.
Work as part of Professional patient centred team.
Opportunity to build your career progression.

Client & Location Information: There always seems to be a buzz and excitement when you work in the city. Strolling home past bustling wine bars and restuarants filled with loads of happy people. This position is in one the largest city pharmacies where you will find great career progression working with this employer. Job Specification: An excellent five day full time roster of 38 hours a week, where you will use your experience gained in a similar role as Retail Manager in a busy pharmacy. The pharmacy is a forward dispensing site and offers a full suite of pharmacy services within a fast paced environment and growing script trade. Ideally you have had two plus years as

... Click here to view more detail / apply for Retail Manager

Join a fantastic company as a Fire Service Coordinator!
Core Talent is excited to announce openings for Fire Service Coordinators at a leading Australian-owned fire company with multiple locations across Sydney.
What We're Looking For:

Outstanding written and verbal communication skills
Experience in the fire industry, particularly in scheduling fire technicians
Familiarity with systems like Uptick and simPRO is a significant advantage
A positive, can-do attitude
Strong attention to detail and excellent organizational skills

What We Offer: Our client provides a full-time, permanent position for the right candidate, complete with flexible working hours, a supportive company culture, and opportunities for professional growth and development.
If you're interested in this exciting opportunity, please apply now or contact Lauren at . We can't wait to hear from you! ... Click here to view more detail / apply for Fire Service Coordinator

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

  

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals.

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs. 

Working at Transurban is different; it?s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions?building and operating safer, smarter, and more sustainable roads?to solve pressing transport challenges that are slowing cities down.? 
? 
About the role ?  ? 
We?re seeking an ITS Operations Engineer to help change how we travel.   
This is a 12-month Fixed Term position. ? 
You?ll join a world leading Intelligent Transport Systems (ITS) team developing the brightest ideas and most inspired engineering into safer, more efficient, and more sustainable Transport Technology solutions.   
As our ITS Operations Engineer you?ll contribute to lasting and positive changes that shape the future of our cities and communities. It?s meaningful, challenging and exciting work.
? 
Day-to-day, you will: ?  ? 

Act as an escalation point,
... Click here to view more detail / apply for ITS Operations Engineer

Are you a natural leader with a passion for delivering exceptional customer service? Exciting opportunity to join Boral, an Australian owned and industry leader, based in North Ryde as a Customer Service Team Leader!
Your next opportunity:
In this fast-paced and rewarding position, you will take on a hands-on leadership role, guiding and mentoring a team of Customer Service Agents within the NSW Concrete business. Youll be responsible for managing daily customer service tasks, coordinating product deliveries, and ensuring top-notch service quality.
As a key player in the frontline business, you will influence service standards and contribute to a positive team culture. This is a full-time, permanent role with comprehensive training and support provided.
Your day will involve: 

Oversee order capture and manage the timely dispatch of products
Build and maintain strong customer relationships to enhance interactions
Collaborate with internal teams to

... Click here to view more detail / apply for Customer Service Team Leader Permanent ? full time Sydney 29/11/2024

Cancer Council NSW is Australia?s leading cancer organisation and our vision is to change the path of cancer and make sure no one walks alone. We are dedicated to meaningful careers where you will not only change the lives and futures of people affected by cancer, but you will work in a multi-award awarding winning culturally connected environment.
About us
Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.
At CCNSW we understand that nothing feels better than doing work you really care about. As Australia?s leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are ... Click here to view more detail / apply for Manager, Financial Accounting and Compliance

At Turner & Townsend we?re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 offices worldwide.
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.

Leading delivery of number of projects, lead point of contact for project stakeholders and client.
Project lead within Westpac, and commercial lead for J&J
Fit-out experience preferred
Also experience delivering across a programme of works would be beneficial
Lead cost
... Click here to view more detail / apply for Senior Cost Manager

Located in the heart of Sydney CBD, The Grand Palace/32 Miles is serving traditional Indian food that is rich, plentiful, and meticulously prepared. We carefully blend spices with aromatic herbs which imparts heavenly flavours to our dishes. We have strived to create an ambience in our restaurant that can do a justice to such a delicious food. Our carefully crafted interior is a reminiscence of glamorous royal palaces of India. Opulence of our set up will give you the feeling of the bygone era of regal India.We are seeking a full-time Restaurant Manager candidate who possesses relevant qualifications, and/or at least 3 years’ management experience position. The candidate should have a genuine passion in the hospitality field, a commercially mature thinker, and excellent presentation skills. We need Managers for our multiple locations including Sydney CBD, Mona Vale, 32 Miles - Sans Souci, and Terrigal NSW. The full-time role is open to Australian citizens and permanent residents, however 482 work visa for suitable foreign professionals can be considered. Renumeration will be $74,000 to $80,000 plus superannuation depending on the level of skills and experience.

Duties and responsibilities for the role are as follows:
Manage and oversee the restaurant floor operations
Oversee floor personnel management including rostering, performance, and training
Maintain highest standards for guest services, including presentation, and dining ambience
Build relationships with guests and stakeholders, as well as manage reservations segment
Utilise commercial ability to create ideas for marketing and advertising for overall growth
Plan and manage onsite & offsite events, themed parties, and catering functions
Plan and oversee floor costs, waste management, and prepare management reports
Discuss and recommend menus changes with the Head Chef and management Liaise with the Head Chef on daily bookings, events and group bookings, guest service schedules and food sequencing
Oversee stock levels, order supplies, and implement monthly stocktakes and QC checks
Confident in offering advice about menu, signature dishes and alcoholic beverage choices
Manage regular patrons, VIPs, and oversee guest feedback and complaints to resolution
Prepare periodic sales, food trends, and personnel reports for the management
Manage overall hygiene, WHS and statutory compliance for floor and front house segments

The Company


Our client is a Financial Services specialist going through a significant growth period. This is a rare opportunity within the Group and the successful candidate will be an integral part of the Compliance and Legal team involved with the decision-making process when entering new markets and launching new products. 


The Role This role will place you into a respected legal, risk and compliance team, one with strong leadership and career enhancement opportunities.



Drive compliance strategy across the Group
Maintaining the AML/CTF framework
Conducting risk reviews
Monitoring adherence to the compliance plan
Managing breaches and incidents
Managing complaints
Assisting with regulatory liaison
Managing our compliance assurance system
Preparing risk and compliance reporting to the Board and relevant committees
Ensure key stakeholders are engaging the compliance division at all stages



... Click here to view more detail / apply for Compliance & Risk Manager

10th October,
Miss Amara the brand reinventing the way that customers buys rugs online. They're innovating how people buy rugs through industry-first technology and a best-in-class customer experience. Since launching in , Miss Amara has experienced rapid growth and is now regarded as one of the emerging e-commerce leaders in the APAC. They've received industry recognition for their innovation, customer-first mindset and growth trajectory, including:    

Ranked 150th in the Deloitte Fast 500 Tech Companies Asia-Pacific
Ranked 26th in the Financial Times (FT) Fastest Growing Tech Companies
Ranked 17th in the Australian Financial Review (AFR) Fast 100 Growing Companies
Finalist, Customer Excellence, and Finalist, Social Commerce, Online Retailer Industry Awards
Finalist, Online Retailer of the Year, Finalist, People and Culture Champion, Finalist, Technology Champion, Australian National Retail Awards
 
 
Their plan: To be the number one global retailer for
... Click here to view more detail / apply for Product Development Manager

BETTER BEGINS HERE
Crown Resorts is a great place to visit and it?s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you?ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Crown Sydney have an exciting opportunity available for an experienced Workforce Planning professional to join the Crown Sydney team as an Assistant Manager on a full-time, permanent basis. This role plays a significant part in the operations at Crown, providing effective staffing solutions and maintaining adequate workforce distribution to ensure our teams are optimised to deliver elevated experiences for our guests.
This is a high-volume role where you?ll work collaboratively with the ... Click here to view more detail / apply for Workforce Planning Assistant Manager

Do work that matters
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million personal and small business customers. We offer market-leading products and services, supported by some of the world?s best systems and processes.
See yourself in our team
As part of CSN Customer Needs Crew - Centre of Excellence (CoE) we co-ordinate changes that impact the Customer Service Network (CSN) and help resolve their challenges effectively and efficiently.
We represent and protect the interests of CSN in our role by collaborating with Product Owners, Working With Agile (WWA) Leads, Subject Matter Experts, Support Office and the CSN frontline (Branches). This involves partnering with the Product Owners specifically to ensure that their agreed deliverables are supported with appropriate change activities.
As a Senior Manager Change Delivery you will work across ... Click here to view more detail / apply for Senior Manager Change Delivery

Prima Ballerina | Coffee Addict




Job Description

The Organisation We are currently working with an international financial services organisation that believes in first class customer service. This business is passionate about working with their clients in a way that will offer them innovative ways to secure their financial future. The Opportunity There is currently an opportunity for an experienced Senior Product Manager with strong home loans and commercial lending experience to join their high achieving product team. You will work closely with the Head of Product as their 2IC and with key stakeholders to manage a competitive product suite. You'll play a vital role in shaping the product strategy and roadmap, driving innovation and success in their offerings. This is a highly visible role and a great opportunity for those wanting to make an impact! Key Accountabilities

Improve existing

... Click here to view more detail / apply for Senior Product Manager, Mortgages

If you are looking to take the next step in your Management journey and want to be a part of something NEW and EXCITING, then this may be the opportunity for you.
As the Store Manager you will be responsible for leading the first NSW team for the brand and establishing the new store, growing the customer base and brand awareness.
Whate the Store Manager role looks like:
Sales:

Responsible for the overall profitability of the store, ensuring all targets and KPIs are met and exceeded.
Support the team in achieving their own personal targets and KPI goals.
Accountable for all costs and overall financial stability and growth of the business, with a strong business acumen for analysing these results and planning for improvement and growth.
Mitigate all risk within the store, ensuring minimal loss and overall profitability through accurate inventory management.
... Click here to view more detail / apply for Store Manager ? Premium Lifestyle

Working at Transurban is different; it?s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down.? 
? 
About the role?  ? 
We?re seeking a Senior Manager, Corporate Finance to provide strategic and technical expertise in valuation and financial insights to support the Group?s investment decisions. You will focus on identifying investment opportunities and assessing their impact on the Group?s corporate metrics. You will also have responsibilities for evaluating growth opportunities, developing, and maintaining asset and corporate financial models.
You?ll join an innovative team that performs the valuations and financial analysis associated with our major strategic capital initiatives.
As our Senior Manager, Corporate Finance, you?ll contribute to lasting and positive changes that shape the future ... Click here to view more detail / apply for Senior Manager, Corporate Finance

31st October,
About us: YHA Australia provides distinctive, cost-effective, and eco-friendly lodging throughout Australia. As a purpose-driven, membership-oriented entity, we have been delivering top-notch short-term accommodation to inquisitive travellers for more than 80 years. Our aim is to foster a world that is more welcoming and vibrant.  YHA Sydney Harbour, boasting 263 beds across 106 rooms, is situated in the city's core, offering cozy and economical lodging to both groups and solo travellers from across the globe. Perched with a backdrop of breathtaking vistas of Sydney Harbour, the Opera House, and the Harbour Bridge, this award-winning YHA stands atop the archaeological echoes of The Rocks, Sydney's storied quarter, melding cutting-edge amenities and eco-friendly practices with a touch of historical charm. About the role: YHA is on the lookout for  Shift Managers  to become part of the team at Sydney Harbour one of our gateway properties. The role entails
... Click here to view more detail / apply for Shift Manager x 2 ? YHA Sydney Harbour

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications