What is this role about?

Manager, Data Governance will work alongside Senior Manager, Data Governance to lead the data risk management and data governance function.

The role is essential for ensuring data risks are effectively identified, assessed, managed and monitored across Cuscal, in line with regulatory expectations (CPG235).

Here’s more of what you’ll work on:

• Execute Data and Data Risk Management Roadmap, Workplan: Lead the execution of Data and Data Risk Management Roadmap, Work Plan to implement data management principles.
   
• Embed Risk Practices and Mindset: Collaborating with product domains and corporate functions to embed data risk management principles and minimum requirements into day-to-day business activities.
   
• Risk Reporting and Analytics: Prepare regular updates for review highlighting key risk areas and recommendations, for reporting at Data Governance Committee (DGC), Technology Risk Committee, Enterprise Risk Committee.
   
• Facilitations of workshops: Bringing data under management at Cuscal to ensure critical data elements are identified, understood with business lineage, have quality requirements defined, have risks and controls assessed, and data issues managed, reported and resolved.
   
• Line 1 Risk: Perform 1LoD data risk management supporting teams with risk identification, assessment, incident and issue management, controls implementation and vendor risk assessment.
   
• Operationalise the Data Operating Model: Act as change champion and SME for Data Owners and Data Stewards.
   
• Custodian of Data Governance Tool: Support the rollout and adoption of the tool to product domains and corporate functions. 

The key objective of the social media manager role is to effectively manage and enhance the organization's social media presence by curating relevant content and designing engaging posts for various platforms. Essential skills for this role include strong content curation abilities, graphic design proficiency, and familiarity with social media trends and best practices. The manager should also possess good communication skills to engage with the audience and promote the organization's message effectively.

Key results

- Effectively manage and enhance the organization's social media presence
- Curate relevant content for various platforms
- Design engaging posts for social media channels
- Possess strong content curation abilities and graphic design proficiency
- Engage with the audience and promote the organization's message effectively

About The Company:

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

About The Role：

We are looking for an Onboarding Operations Officer who is fluent in both English and Mandarin to play a vital role in conducting KYC activities and ensuring seamless onboarding for corporate and institutional clients. Your expertise will help us maintain regulatory compliance while you update SOPs, support regulatory reporting, and enhance our systems. Collaborate with our compliance teams on CDD/EDD processes and contribute to exciting projects that streamline our operations and drive efficiency. Your impact will be felt across the organization.

Key Responsibilities：

• Perform KYC activities, including PEP and sanctions screening to ensure compliance with regulatory standards.
• Handle customer onboarding for corporate, trust, and institutional clients, ensuring all processes are compliant and efficient.
• Update and distribute SOP documentation, ensuring all operational procedures are clearly outlined and kept current.
• Assist in preparing reports for regulatory bodies (such as AUSTRAC) and audit purposes as needed, including the provision of audit materials.
• Coordinate and support various projects, including the automation of key processes and other strategic initiatives, ensuring smooth execution and cross-team collaboration.
• Manage system administration tasks, such as updating registration forms and multi-language support.
• Assist with reporting data, such as tracking onboarding volume.
• Collaborate with Compliance teams for CDD/EDD, client off-boarding, etc.

• 1-3 years of experience in KYC/AML within the financial services industry is preferred.
• Strong project management skills with a proven ability to oversee multiple projects concurrently in a fast-paced environment.
• Ability to collaborate effectively as part of a team and demonstrate a rapid learning capacity.
• Familiarity with corporate, trust, and institutional onboarding processes is highly desirable.
• Knowledge of AUSTRAC and ASIC regulations related to compliance and onboarding is highly advantageous.
• Experience with Sumsub, World-Check, or other electronic verification tools is a plus.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication skills in both Mandarin and English.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities and WFH arrangement.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

• Leading delivery of number of projects, lead point of contact for project stakeholders and client.
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• Manage client relationships