The key objective of the social media manager role is to effectively manage and enhance the organization's social media presence by curating relevant content and designing engaging posts for various platforms. Essential skills for this role include strong content curation abilities, graphic design proficiency, and familiarity with social media trends and best practices. The manager should also possess good communication skills to engage with the audience and promote the organization's message effectively.

Key results

- Effectively manage and enhance the organization's social media presence
- Curate relevant content for various platforms
- Design engaging posts for social media channels
- Possess strong content curation abilities and graphic design proficiency
- Engage with the audience and promote the organization's message effectively

About The Company:

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

About The Role：

We are looking for an Onboarding Operations Officer who is fluent in both English and Mandarin to play a vital role in conducting KYC activities and ensuring seamless onboarding for corporate and institutional clients. Your expertise will help us maintain regulatory compliance while you update SOPs, support regulatory reporting, and enhance our systems. Collaborate with our compliance teams on CDD/EDD processes and contribute to exciting projects that streamline our operations and drive efficiency. Your impact will be felt across the organization.

Key Responsibilities：

• Perform KYC activities, including PEP and sanctions screening to ensure compliance with regulatory standards.
• Handle customer onboarding for corporate, trust, and institutional clients, ensuring all processes are compliant and efficient.
• Update and distribute SOP documentation, ensuring all operational procedures are clearly outlined and kept current.
• Assist in preparing reports for regulatory bodies (such as AUSTRAC) and audit purposes as needed, including the provision of audit materials.
• Coordinate and support various projects, including the automation of key processes and other strategic initiatives, ensuring smooth execution and cross-team collaboration.
• Manage system administration tasks, such as updating registration forms and multi-language support.
• Assist with reporting data, such as tracking onboarding volume.
• Collaborate with Compliance teams for CDD/EDD, client off-boarding, etc.

• 1-3 years of experience in KYC/AML within the financial services industry is preferred.
• Strong project management skills with a proven ability to oversee multiple projects concurrently in a fast-paced environment.
• Ability to collaborate effectively as part of a team and demonstrate a rapid learning capacity.
• Familiarity with corporate, trust, and institutional onboarding processes is highly desirable.
• Knowledge of AUSTRAC and ASIC regulations related to compliance and onboarding is highly advantageous.
• Experience with Sumsub, World-Check, or other electronic verification tools is a plus.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication skills in both Mandarin and English.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities and WFH arrangement.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

• Leading delivery of number of projects, lead point of contact for project stakeholders and client.
• Project lead within Westpac, and commercial lead for J&J
• Fit-out experience preferred
• Also experience delivering across a programme of works would be beneficial
•  Lead cost manager on projects
•  Leading fee proposals
• Involvement in business generation sessions, securing new opportunities
•  Management of T&T financials on project and commission management
•  Assisting, eventually leading, carbon calculation services
•  Lead a team in delivering projects for a key clients
• Ability to train juniors
• Interactive proactively with clients and project stakeholders
• Manage client relationships

• New role with significant impact
• Deliver in a purpose led future focused environment
• Hybrid working as standard

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

An excellent time to join Rest as we move further forward with our strategic roadmap.

The Strategy Manager works across the Rest Executive leadership team, Board, and senior leaders and specialists at Rest to:

• Support the design and delivery of the overall Rest-wide strategy process, including Board-level and Executive-level strategic planning.
• Support the development of an industry-leading strategic vision for Rest, working collaboratively with key internal stakeholders (Executive, and other relevant leaders).
• Provide strategy consulting through delivery of specific projects as required.

Summary of key accountabilities: 

• Strategic Planning: Support the design and delivery of the overall Rest-wide strategy process, including Board-level and Executive-level strategic planning as well as an industry-leading strategic vision for Rest.
• Stakeholder Management: Working collaboratively with key internal stakeholders (Board, Executive, and other relevant leaders).
• Project Leadership: Manage and/or support strategic projects from inception to completion, ensuring they align with defined objectives and deliver the intended results. This includes defining the approach and managing timelines as well as driving high quality insights and recommendations.
• Cross-functional Collaboration: Work with various teams to lead and/or support strategic projects and other activities as required.
• Experience design: Apply member-centric design in strategy development.
• Market and Internal Analysis: Conduct comprehensive industry, market, internal and competitor analyses/benchmarking to inform strategic decisions.
• Board and Management Reporting: Preparing regular Board and Management reporting that outlines progress against our strategy and key member outcomes.