SUSTAINABILITY REPORTING MANAGER Working with The Bloomfield Group The Bloomfield Group is a proud and successful Australian mining and engineering group. Australian owned and operated, we have been part of the community for more than 80 years and now employ hundreds of local people. The Bloomfield Group operates two open-cut coal mines in the Hunter Valley, New South Wales. These operations are our Rix’s Creek Mine northwest of Singleton, and our Bloomfield Mine east of Maitland. Coal from the Rix’s Creek Mine and Bloomfield Mine is railed to the Port of Newcastle, and loaded onto ships using Port Waratah Coal Services (PWCS). Bloomfield is a founding member and shareholder of PWCS, and we proudly own and operate Kings Engineering, a leading NSW Engineering business. About the role As the Sustainability Reporting Manager you will report directly to The Bloomfield Group CFO and will lead the implementation of AASB sustainability reporting standards, gather and verify data…

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Due to recent movement within our Front Office department, we have an opportunity for a Night Manager to join our Front Office management team, reporting directly to our Front Office Manager.

This is a full-time position where you will be required to cover our overnight shifts working between 11pm till 7am, 5 days per week.

You will be based on the front reception and will be responsible for cross checking and balancing work completed during the day by all outlets. You will ensure the highest level of customer service and professionalism is offered at all times whilst maintaining accuracy and guest confidentiality.

A proactive attitude that translates to a high-performance mind set and an outstanding attention to detail is required for the role and you will have the opportunity to work within a small but awesome Novotel on Newcastle Beach.

What you will be doing:

• Hold responsibility and accountability for the efficient operations of the Hotel on the overnight shift.
• Manage and monitor activities of all employees in the Front Office department ensuring accuracy and attention to detail.
• Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
• Prepare briefing sheets for all staff, informing them of daily activities, group and VIP arrivals, as well as special requests.
• Check accommodation, making sure special requests are carried out accordingly.
• Be the first point of contact for all of our guests.
• Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!

You should be able to demonstrate the following:A high level of market, competitor and product knowledgeExperience using CRM programsWeb based reporting using Tableau or similar reporting toolsProficient in MS Office and MS TeamsThe ability to uphold and execute all sales excellence processes and standardsProven sales experience and successPlanning, negotiation, and presentation skillsHigh attention to detail and self-disciplinePower tools / hardware / trade experience is desirable, but not essential.Exposure to the Construction industry is advantageous A strong level of business acumen is highly regardedAvailability of regular state-based travel and occasional interstate travelWe recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential!We offer our employees:The ability to work flexiblyTraining and development programs to help you reach your full potential14 weeks paid (or 28 weeks at half-pay) Parental Leave for primary…

Click here to view more detail / apply for Area Sales Manager - Newcastle NSW - PowerTools

About us:  JLE Group’s dedicated electrical mining and tunnelling division specialises in electrical services and supplies for underground mining and tunneling projects across Australia. Our highly skilled and efficient team offer expertise and electrical solutions that reduce costs, minimise downtime, and increase productivity. JLE Mining and Tunnelling is excited to share we are building a bigger team to meet demands for our expanding business. We are looking for an experienced Electrical Workshop Manager to join us in our new Newcastle Workshop who is keen to contribute to the continued growth of the business.  About the Role: Your role will be to lead manage and enforce accountability within JLE Workshop teams, and to make decisions to achieve and meet required outcomes.  You will be responsible for overseeing the JLE Workshop projects and assisting with project planning, budgets, forecasts, aiming for efficient resource and plant planning to achieve desired outcomes. Duties include: Lead and manage JLE Workshop Supervisors…

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Field Service Boilermaker Posted Date:  12 Mar 2024 Location:  Mt Thorley, NSW, AU, 2322 Showcase your expertise and join the team at WesTrac as a Field Service Boilermaker. Reporting to the Field Service Supervisor, this role will see you utilising your fabrication skills to offer high-end support to our customers throughout the Hunter Valley region. Our successful candidate will bring extensive light and heavy welding and fabrication experience alongside mine site exposure. A Field Service position with WesTrac will challenge you whilst giving you exposure to a range of work from crack repairs through to machine rebuilds. The important stuff.. roster & remuneration Week One: Monday – Thursday Week Two: Tuesday – Friday Dayshift only, 12.5 hour shifts Potential earnings from $130,000 - $160,000 tool of trade vehicle phone laptop   *Above rates are a guide; each candidate will be assessed on skill and experience What are we looking for? Cert III in Engineering -…

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If you are an administrator or customer service officer looking for your next exciting opportunity, then don’t miss out on being part of Chandler Macleod’s team.Seeking expressions of interest from customer service professionals within Newcastle, Maitland, and the Hunter Valley. With temporary and permanent opportunities available, your options are never limited. About youWe are keen to hear from entry level or experienced individuals who possess fantastic people skills and a strong work ethic. You will have solid administration skills and be a competent user of the Microsoft Office suite. As well as the above, you will ideally have exposure to:Call Centre – Inbound or OutboundReceptionAdministrationData EntryCustomer service What’s in it for you?Candidates at Chandler Macleod receive exceptional support and value from our dedicated team. You will also reap numerous advantages, which include: Long term and short-term assignmentsOngoing career development support from a professional consultantVarious locations spanning across the Newcastle and Hunter region Why Us?Chandler Macleod are one of the region’s…

Click here to view more detail / apply for Customer Service/Call Centre Expression of Interest

As a large open cut mining operation in the NSW Hunter Valley, HVO is a workplace where you can
unearth opportunities. The opportunity to make a difference in a fast paced and exciting environment. To be empowered, have your opinions valued and your efforts rewarded. The opportunity to take charge of your career, starting with this role.
HVO is laying the foundation for the future by investing in equipment, technology and our people so we
consistently achieve our goals and contribute positively to the environment and the community.
So, we are seeking a confident and enthusiastic person who share our values – Think Sharp, Dig In and Care - to join our high performing team.

Are you a finance professional seeking an opportunity to lead and excel in a dynamic environment? We are currently looking for a dedicated and experienced individual to join our team as a Senior Mine Accountant. In this role, you will play a crucial part in overseeing the finance function, reporting directly to the Commercial Manager, and leading a team of accountants.

ABOUT THE ROLE
You will be responsible for:
• Leading and coaching a team of accountants
• Overseeing the finance function with focus on driving a high-performance culture
• Collaborating with cross-functional departments to understand the operational and technical
aspects of the industry
• Thinking fast on your feet and employing analytical skills to interrogate data and identify patterns
• Showcasing high proficiency in SAP and Excel usage
• Applying both Management and Financial Accounting skills
• Contributing to a supportive team culture that embraces change and process improvements

In this role, you will:
• Acquire the skills to think fast on your feet
• Develop your ability to interrogate data and understand “the why” by looking for patterns
• Build your management and financial accounting skills
• Be a part of a supportive team who are open to change and process improvements
• Become highly proficient in SAP and Excel
• Gain understanding of the operational and technical aspects of the industry through cross department engagement

ROSTER AND LOCATION
• Monday to Friday professional roster
• Based on site at HVO (off Lemington Road)

ABOUT YOU
• CA / CPA Qualified
• Interest in numbers and processes, ideally with exposure to Forecasts and Budgets
• A team player with confidence in working independently and driving deliverability
• Clear communicator with strong written and verbal skills
• SAP and Xeras skills are desirable

Employee benefits include:
• minimum five weeks annual leave
• market competitive salary
• a safe and enjoyable workplace where everyone is respected valued and empowered
• structured training and development to support you progress your career
• education assistance
• a generous short term incentive program incentive program
• health and wellness reimbursement program
• paid parental leave
• salary sacrificing options
• private health insurance subsidies
• Employee Assistance Program (EAP)
• Mentoring from experienced professionals
• Retailer discounts
• Attractive leave entitlements with 5 weeks annual leave per year and 13 weeks LSL after 8 years
in the industry

Great opportunity to further your career within Workers Compensation joining a busy and high THE ROLE As part of our diverse team based in the Newcastle office, we have opportunities available for experienced Insurance Case Managers. You will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. You will proactively and effectively manage a portfolio of workers compensation insurance claims in line with the legislation or policy and achieve compliance with the performance measures and communicate with stakeholders. YOUR RESPONSIBILITIES

Pro-actively manage a portfolio of NSW Workers Compensation insurance claims to achieve the optimum outcome of early and sustainable return to work with reasonable claim costs
Communicating over the phone and in writing with stakeholders such as workers, employers, doctors and providers to identify the need for compensation, review coverage and provide advice
Undertake ongoing insurance claim liability and entitlement reviews in relation to weekly payments and medical expenses. This includes explaining the details of the cover available and the circumstances in which benefits can be claimed.
Assist the worker and employer with the claim process, providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery
Monitoring, settling and closing out claims within the portfolio
Providing a high level of customer service and striving for key stakeholders including insured employers and workers to be satisfied with the insurance claim process and outcome.
Administration tasks aligned to the management of a portfolio, including processing payments, reviewing documentation received for the claim, sending relevant correspondence and recording action taken in line with insurance scheme requirements.
Reporting on individual claims and cohorts of claims
Stay up to date with developments in relation to workers compensation insurance coverage and claims management approach and pass on relevant updates to stakeholders.

ABOUT YOU

At least three years of relevant experience managing claims in the Australian workers compensation insurance industry or workers compensation insurance frameworks overseas
Knowledge of the NSW workers compensation scheme, legislation and policies or ability to quickly acquire the required knowledge
High attention to detail and organisational skills
High level of resilience and a willingness to hold complex conversations
A team player who likes to work collaboratively and can also work independently
Committed to supporting injured workers with their recovery and return to work
Excellent communication skills both written and verbal

Salary range from $80k - $95k including superannuation - Full-time role If this position is of interest to you, please apply now. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. [email protected] 02 8226 9622 Please click here to apply.

Service Pricing Officer Posted Date:  8 Mar 2024 Location:  Tomago, NSW, AU  At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with in house RTO’s, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the role WesTrac are currently seeking an energetic, customer centric & motivated individual to join our Service Pricing team at Tomago. As a Service Pricing Officer, you will be responsible for developing accurate Customer Support Agreements, governing Life Cycle costs, and general service pricing.…

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We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

We are seeking a Store Manager to join our Foodworks Singleton height Team, location Singleton. As the Store Manager, you will be responsible for leading a team of dedicated individuals who are committed to providing exceptional customer service and driving sales. You will be responsible for ensuring that the store is well-stocked, clean, and organized and that all employees are trained to provide the best possible customer experience.

The ideal candidate will have a strong sense of community and a willingness to work hard to prove themselves. You will be responsible for building relationships with customers and community members, and for ensuring that the store is a welcoming and inclusive environment for all.
Key Responsibilities:
Lead a team to provide exceptional customer service and drive sales.
Ensure that the store is well-stocked, clean, and organized.
Build relationships with customers and community members.
Create a welcoming and inclusive environment for all.
As the Store Manager you are resposible to run the store that include grocery and sub newsagent including lotto . Stock merchandising, shrinkage and stock control, including ordering of stock, cash handling and banking. An ability to set tasks and implement procedures and see them to completion. Can demonstrate the ability to motivate a team to achieve a common goal. Demonstrate their ability to grow sales and maintain GP margins. The right attitude for working in a retail environment Passion for retail and customer service Must be available to work weekends, on rotation Provide an outstanding and unique customer experience Receiving, filling, rotating, presentation and merchandising of stock Maintain high level of food safety and food handling practices Perform routine housekeeping duties Operate a register and apply Point of Sale handling facilities Comply with all company policies and procedures and reaching Experience in manual and auto reordering systems, Ensure that stock and fixture price marking and ticketing is of the highest standard,Supervise the grocery stock inventory so as to minimise stock outs and avoid excess stock,Ensure that sufficient stock of specials has been ordered,Direct team members to ensure that shelves are continually replenished with stock and perform all the work that require to manage the store.This is an active role, so you will be on your feet for long periods of time, and require some moderate lifting
Qualifications:

Proven experience in a leadership role.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Strong sense of community and willingness to work hard to prove yourself.
If you are passionate about making a difference in the community and have a proven track record of success in a leadership role, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us today!

Permanent full time role with an immediate start and Apply by email at [email protected]

We are looking for a Store Manager to join our Foodworks Singlton height Team, location Singleton. As the Store Manager, you will be responsible for leading a team of dedicated individuals who are committed to providing exceptional customer service and driving sales. You will be responsible for ensuring that the store is well-stocked, clean, and organized and that all employees are trained to provide the best possible customer experience.

The ideal candidate will have a strong sense of community and a willingness to work hard to prove themselves. You will be responsible for building relationships with customers and community members, and for ensuring that the store is a welcoming and inclusive environment for all.
Key Responsibilities:
Lead a team to provide exceptional customer service and drive sales.
Ensure that the store is well-stocked, clean, and organized.
Build relationships with customers and community members.
Create a welcoming and inclusive environment for all.
As the Store Manager you are responsible for running the store that includes grocery and sub newsagent including lotto. Stock merchandising, shrinkage, and stock control, including ordering of stock, cash handling, and banking. An ability to set tasks and implement procedures and see them to completion. Can demonstrate the ability to motivate a team to achieve a common goal. Demonstrate their ability to grow sales and maintain GP margins. The right attitude for working in a retail environment Passion for retail and customer service Must be available to work weekends, on rotation Provide an outstanding and unique customer experience Receiving, filling, rotating, presentation and merchandising of stock Maintain a high level of food safety and food handling practices Perform routine housekeeping duties Operate a register and apply Point of Sale handling facilities Comply with all company policies and procedures and reaching Experience in manual and auto reordering systems, Ensure that stock and fixture price marking and ticketing is of the highest standard, Supervise the grocery stock inventory to minimize stock outs and avoid the excess stock, Ensure that sufficient stock of specials has been ordered,Direct team members to ensure that shelves are continually replenished with stock and perform all the work that require to manage the store. This is an active role, so you will be on your feet for long periods and require some moderate lifting
Qualifications:
Proven experience in a leadership role.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Strong sense of community and willingness to work hard to prove yourself.
If you are passionate about making a difference in the community and have a proven track record of success in a leadership role, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us today!
Permanent full-time role with an immediate start
At least 2 years of supermarket management experience
Full-time, PermanentLead the day-to-day operations of the grocery store and Lotto services, ensuring smooth functioning and excellent customer service.
Manage and motivate a team of staff members, fostering a positive work environment and promoting teamwork.
Maintain high standards of cleanliness, organization, and product presentation throughout the store to enhance the shopping experience for customers.
Oversee inventory management, stock replenishment, and ordering processes to meet customer demand effectively.
Address customer inquiries, concerns, and complaints promptly and professionally, striving to ensure customer satisfaction.
Develop and implement promotional activities and marketing initiatives to drive sales and maximize revenue opportunities.
Ensure compliance with company policies, procedures, and regulatory requirements, including safety and hygiene standards.
Monitor financial performance, analyze sales data, and implement strategies to achieve sales targets and optimize profitability.
Collaborate with the management team to develop operational plans, policies, and procedures to improve efficiency and effectiveness.
Qualifications and Requirements:
Proven experience in a retail management role, preferably within the grocery or supermarket industry.
Strong leadership skills with the ability to inspire and motivate a diverse team.
Excellent communication and interpersonal abilities, with a customer-centric approach.
Sound knowledge of retail operations, including inventory management, merchandising, and sales techniques.
Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment.
Proficiency in computer systems and retail management software.
Flexibility to work weekends and evenings as required.
Valid visa to work in Australia (overseas candidates must have a valid visa to work in Australia).
Benefits:
Competitive salary package commensurate with experience.
Opportunities for career advancement and professional development.
Supportive and collaborative work environment.
Employee discounts on grocery items and Lotto services.
If you are a dynamic and results-oriented individual with a passion for retail management and customer service, we invite you to join our team. Please submit your resume and cover letter to [email protected]

We are looking for enthusiastic Shift Managers to join the team at one of our McDonald’s locations. We have a variety of FULL TIME & PART TIME positions available for Shift and Department Managers.

We are a 24-hour business which means we can offer flexibility to suit your availabilities. Days and hours may change and vary to meet the needs of the restaurant. This position falls under the Fast-Food Industry Award

Your keys to success:

• Well-presented, friendly, and organised
• Able to lead a team to achieve results
• Adaptable to a fast-paced environment
• Able to deliver a high level of customer service
• Police Check required if successful (applicants over 18 years only)
• Full working rights in Australia

Tasks & Responsibilities:

• As a Shift Manager you are responsible for delivering outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts.
• Supervise employees to ensure that restaurant operations and procedures are adhered to.
• Comply with restaurant safety & security standards to ensure a safe working environment for all employees and customers. 
• Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant.
• Review and monitor guest counts and sales projections to ensure they are aligned to shift targets and restaurant goals.
• Actively seek customer feedback to ensure an exceptional customer experience is achieved, driving repeat business.
• Work within a team to deliver the best quality and experience for our customers.

Perks of being a part of our Team:

• Complimentary (when working) and Discounted Macca’s (Yum!)
• You will receive our world-renowned training
• Flexible work hours, we offer shifts that fit around your life and commitments
• We are a diverse workplace and equal opportunity employer
• Our workplace is fun and welcoming!

Business Development Manager – Newcastle

Description

About The Role

We are seeking an experienced hands-on Business Development Manager to join our sales team. The ideal candidate will be responsible for identifying, developing and maintaining strong and trusting business relationships in the territories covering the Central Coast, Newcastle and up to Coffs Harbour. We already have established relationships in these areas and are looking to have a professional give these clients more focus as well as building new relationships.

The successful candidate would ideally live in or around Newcastle or the Central Coast, as this is where the majority of the clients are located and therefore where the majority of your time would be spent. There would be a requirement for regular visits to our flagship showroom and head office which is located in Sydney. Particularly so during your on-barding.

The Business Development Manager will be instrumental in managing a large list of clients across many market segments from architects to landscape architects, to interior designers, landscapers, and builders. It is your responsibility to seek out where the most opportunity lies. Your personality, effective self-management, motivation and follow through are what will make you successful.

Skills and Experience

• A natural interest and ability in building strong and trusting relationships with people
• The ability to confidently manage client relationships and general day-to-day enquiries
• Great attention to detail in handling business development leads and managing projects from lead to delivery
• An interest in architecture and design
• The ambition to grow and develop existing client relationships through exceptional service and product counsel
• Experience with CRM software a bonus (e.g. Salesforce)
• Ability to work remotely for periods of time, building structure and driving momentum
• Understanding of sales principles and ability to deliver excellent customer experience
• Strong (verbal and written) communication skills with an ability to build relationships

Responsibilities

• Provide after-sales support to retain great relationships
• Ensure prompt and accurate responses to clients’ queries
• Build strong client relationships, through regular communication
• Creating customised sales plans for key clients
• Promote new products/services to existing customers

Benefits

We offer excellent salary and benefits package, with opportunities for career growth and development. Our benefits package includes:

• Competitive salary and incentive program
• Great working culture
• Car/ or car allowance, laptop and phone
• Company-sponsored events and activities
• Enhanced parental leave
• Employee assistance program
• Employee discounts

About the Company

We are a leading supplier of architectural surfaces and outdoor furniture across Australia, New Zealand and California (employing around 130 people), dedicated to providing remarkable products and exceptional service to our customers in the Architecture and Design industries. We are passionate about investing in our people and providing them with the resources and support they need to grow and succeed.

Our core values of Best Idea Wins, Play as a Team, Be Curious, Get Fired Up, and Take Pride are deeply ingrained in our culture. We believe that by fostering these values, we can achieve outstanding results for Eco Outdoor and drive a positive employee experience.

Last year was our most successful year yet off the back of sustained growth in all markets which is expected to continue, so the future is bright for the business.

How to Apply

If you would like more information before you apply, check out our website: www.eco-outdoor.com or check us out on LinkedIn, or Instagram.

Recruitment agencies - No thanks. We've got this one covered!

Please note we require full permanent working rights for this position.

Field Service Boilermaker Posted Date:  12 Feb 2024 Location:  Mt Thorley, NSW, AU, 2322 Showcase your expertise and join the team at WesTrac as a Field Service Boilermaker. Reporting to the Field Service Supervisor, this role will see you utilising your fabrication skills to offer high-end support to our customers throughout the Hunter Valley region. Our successful candidate will bring extensive light and heavy welding and fabrication experience alongside mine site exposure. A Field Service position with WesTrac will challenge you whilst giving you exposure to a range of work from crack repairs through to machine rebuilds. The important stuff.. roster & remuneration Week One: Monday – Thursday Week Two: Tuesday – Friday Dayshift only, 12.5 hour shifts Potential earnings from $130,000 - $160,000 tool of trade vehicle phone laptop   *Above rates are a guide; each candidate will be assessed on skill and experience What are we looking for? Cert III in Engineering - Fabrication (Australian Trade recognised) Experience in OXY/Thermal processes: cutting, heating and thermal lancing Proficient in FCAW MMAW (multiple wire applications needed) MDG25/TRG25 Generic Glencore induction ability to pass UT Strong commitment to meeting customer requirements Applicants with site bans are ineligible for Field Service Positions Excellent attitude to your work, and dedication to safe work practices Why WesTrac? Competitive remuneration Tool of trade vehicle phone laptop Refer a friend program - work alongside your mates and receive up to $3000! Annual Remuneration and performance review Discounted CAT Hand Tools Fitness Passport for the whole family Income protection with 24/7 coverage…

Click here to view more detail / apply for Field Service Boilermaker

If you are an administrator or customer service officer looking for your next exciting opportunity, then don’t miss out on being part of Chandler Macleod’s team.Why Us?Chandler Macleod are one of the region’s largest recruitment agencies, working closely with highly sought-after clients in industries ranging from mining, essential services, government and finance. Our services provide people with opportunities for valuable work, support, and career growth.   About youWe are keen to hear from entry level or experienced individuals who possess fantastic people skills and a strong work ethic. You will have solid administration skills and be a competent user of the Microsoft Office suite. As well as the above, you will ideally have exposure to:Call Centre – Inbound or OutboundReceptionAdministrationData EntryCustomer service What’s in it for you?Candidates at Chandler Macleod receive exceptional support and value from our dedicated team. You will also reap numerous advantages, which include: Long term and short-term assignmentsOngoing career development support from a professional consultantVarious locations spanning across the Newcastle and Hunter region You must have a proactive attitude and be passionate about being part of a high performing team. To submit your application, please APPLY now via the link above!

Click here to view more detail / apply for Customer Service/Call Centre Expression of Interest

Technician - Field Service Description Diesel Technician – Field Service - Mining (5 on 4 off) Hunter Valley - $5000 sign on bonus!! Competitive hourly rate with mine site allowance & overtime bonus super Flexible lifestyle roster – 5 on 4 off day shift Tool of Trade Vehicle! We are looking for talented Field Service Diesel Mechanics to join our team in the Hunter region. Based at our Muswellbrook branch, our team specialises in Heavy Vehicle service, repairs and maintenance across high horsepower mining and industrial applications. Let Cummins train you to be an engine expert! In this role, you will make an impact in the following ways: Deliver a first-class service to our mining customers as a travelling Field Service Technician Perform breakdown and preventative tasks Deliver support for our new Tier 4 HHP engines, the most advanced HHP product on the market following fully Cummins technical training To be successful in this role you will need the following: Relevant trade qualification (Plant or Heavy Commercial Vehicle/Heavy Diesel) A valid driver’s license Experience as a Diesel Mechanic in the service and maintenance of heavy diesel products, mining equipment, engines and similar applications is preferred Compensation and Benefits Competitive above award hourly rate mine site allowance paid as a permanent salary Overtime penalties for all work above standard Monday – Friday 38-hour work week $5,000 sign on bonus (Conditions apply) Relocation assistance offered from anywhere in Australia Tool of Trade Vehicle provided Participation in an annual Bonus program and annual remuneration review Salary continuance insurance…

Click here to view more detail / apply for Technician - Field Service

Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent position.Company Tool of Trade vehicle.Company laptop, and mobile phone.Exciting, challenging and rewarding position with a market leading company.Excellent working conditions.Good team environment with a strong company culture and values.Agency Applications will not be accepted for this position.Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position. At Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.If you are keen to be part of our multinational organisation where your skills and talents will be recognised we have an exciting opportunity available.Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Cardiff Branch, NSW.Position Tasks:Serves existing accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests and resolving problems.Prepares and plans all service worksProvides service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance testsMaintains and develops customer relationships by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements…

Click here to view more detail / apply for Field Service Technician - Mechanical Fitter

Posted: 01/02/2024 Closing Date: 02/03/2024 Salary: $57,500.00 Job Type: Permanent - Full Time Location: Newcastle Job Category: Retail Management Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a well-established, on-trend home décor and linen retailer. From humble beginnings (some 47 years ago!), we’ve scaled to 68 stores across Australia and we're still growing! Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us, that’s just how you’ll feel - at home! Job Description Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Assistant Store Manager role at our Warners Bay store. As an Assistant Store Manager at Pillow Talk, you’ll partner with the Store Manager to lead the team and drive the operational and sales performance of your store. You’ll review store and team member performance on a regular basis and collaborate with the Store Manager to formulate and execute action plans that leverage your store’s potential. You’ll be a brand ambassador and create highly personalised experiences for customers and employees alike, ensuring high engagement, enviable culture, and sustainable revenue growth.  You’ll coach your…

Click here to view more detail / apply for Assistant Store Manager - Warners Bay

We are currently seeking a highly dynamic individual to fill our Service Support Coordinator role and to join our friendly team based in our head office in Newcastle. This is a national role working on a permanent full-time basis.

This Co-ordinator plays a pivotal role in ensuring seamless, well-coordinated administration across all business units.

The responsibilities will include:

• The planning, prioritising and scheduling of work on a daily basis
• Updating and issuing state of service reports daily.
• Maintaining appropriately sized channels and zones to ensure that customers receive timely and prompt servicing
• Liaising with the Operations Manager and Field Service Supervisors to establish service requirements and provide information, assurance and advice as required.
• Communicating all services issues in a timely manner to the Field Service Supervisor or Operations Manager.
• Maintaining a visual of all call-outs received from branches
• Allocation of call outs to meet customer expectations and service standards
• Generating reports for branches

To ensure your success in this role you will have:

• Experience in managing productivity and national operations (preferable)
• Exceptional customer service and leans quickly
• Strong communication skills both written and verbal
• Excellent Microsoft Office skills (tech savvy)
• Ability to multi-task and work within a team and work in a fast-paced environment
• Excellent time management and organisational skills with great attention to detail

Some two million customers rely on us to get the job done, quickly and effectively. Customers range from the largest multi-nationals to local restaurants and individual home owners.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

If you are a team player with strong administration skills looking to make the move to a global organisation with plenty of scope for growth and contribution, APPLY TODAY!

Novotel Newcastle Beach have an excellent opportunity for a fulltime Restaurant Manager to join our team.

The successful candidate will report to the General Manager and be responsible for overseeing the daily activities, managing the team, and ensuring the overall success of the restaurant. This position requires strong leadership skills, a passion for delivering excellent service, and a commitment to maintaining high standards.

• Support & assist in recruiting, training, and developing a skilled and motivated restaurant team.
• Work closely with the team to execute and enforce standard operating procedures.
• Oversee daily operations, including staffing, inventory management, and compliance with health and safety regulations.
• Collaborate with kitchen staff to ensure seamless coordination between front-of-house and back-of-house operations.
• Respond to customer feedback, address concerns, and implement improvements to enhance the overall dining experience.
• Contribute to cost control initiatives, including inventory management, labor scheduling, and waste reduction.
• Ensure compliance with food safety standards, sanitation guidelines, and health department regulations.
• Monitor and maintain the quality of food and beverages served, addressing any issues promptly.

We are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team at the Novotel Newcastle Beach. 

• Foster a positive and structured work environment within the department, which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations and maintaining well care of Heartists.
• Greet and assist guests in a warm, courteous, and professional manner.
• Handle guest complaints and inquiries promptly, striving to resolve issues to ensure guest satisfaction.
• Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions.
• Handle guest complaints and concerns in a professional and empathetic manner, aiming for swift and satisfactory resolution.
• Effectively manage team roster and meet budget guidelines. 
• Maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services.
• Establish and maintain positive relationships with repeat guests, VIPs, and corporate clients.
• Implement strategies to enhance guest loyalty and satisfaction, contributing to positive online reviews and ratings.
• Oversee the front desk team's daily operations, including check-in, check-out, and guest registration processes.
• Monitor room availability, reservations, and room assignments to maximize occupancy and revenue.
• Maintain accurate and organized guest records, ensuring compliance with privacy and security protocols.
• Coordinate with housekeeping and maintenance departments to ensure timely room readiness.
• Proficiently use hotel management software and technology to manage reservations, check-ins, and guest preferences.
• Troubleshoot and resolve technical issues related to front desk systems.
• Act as a key contact for emergency situations, following established protocols to ensure guest safety and well-being.
• Maintain knowledge of hotel evacuation procedures and assist in training staff on emergency protocols.

 

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Newcastle area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

Primary Details Time Type: Full time Worker Type: Employee Manager, Customer Programs and Innovation Directly contribute to the success and performance of the QBE Brand Hybrid role - Newcastle or Parramatta Permanent, Full Time role Your new role We have an exciting opportunity for a Manager of Customer Programs and Innovation to lead the Managed Fund Claims Customer Solution stream. In this role you will be responsible for developing a suite of innovative customer solutions and strategic programs that deliver on improved outcomes for injured people, Employers and the business. This will include working collaboratively to identify, scope, develop and drive key initiatives and programs of work to enable an improved customer experience. This role will influence and collaborate with customers, partners, and leaders across the business in adopting a culture of improving customer outcomes by supporting employers in preventing and reducing the complexity of injury in the workplace. A day in the role may look a bit like this: Collaborate with business development and marketing teams to promote QBE Insurance solutions, solidifying industry leadership. Lead Risk and Innovation Specialists in managing Managed Fund Claims initiatives for customers. Develop and oversee financial budgets, working schedules, ROI assessments, and adoption metrics for program projects. Monitor project milestones to ensure timely progress, evaluating the effectiveness of injured worker recovery programs. Proactively seek innovative solutions to enhance injured worker outcomes and work closely with customers to understand project requirements. Oversee cross-functional projects, demonstrating an understanding of critical integration points. Communicate project direction, priorities, and status to all stakeholders. Act as a brand ambassador and subject matter expert for the company in new customer growth opportunities. Build strong partnerships with customers, intermediaries, and partners, including external service providers. Demonstrate teamwork and collaboration to address operational and service issues with internal and external stakeholders. About you Experience in a Project Management/Consulting environment Workers Compensation experience preferred but not essential Ability to conduct data analysis and provide suggestions for continuous improvement Relationship management/account management with both internal and external stakeholders Strong presentation skills and comfortable representing QBE in external environments About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 05/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Camplify Holdings Limited (CHL): is a global adventure travel technology company. Formed in 2021 we have three travel brands: Camplify, PaulCamper and MyWay.

Camplify: was founded in Newcastle, Australia, in 2015, and is a peer-to-peer van-sharing platform operating across Australia, New Zealand, the UK and Spain. It has been identified as one of Australia’s fastest-growing companies, placing #9 in the AFR’s Fast 100 (2022) and #4 in AFR’s Most Innovative Companies (2022).

PaulCamper: another peer-to-peer van-sharing platform, was founded in Germany in 2013 and has since expanded to Austria, the Netherlands and the UK. PaulCamper was acquired by CHL Group in 2022 and continues to operate from its HQ in Berlin.

MyWay: launched in 2023 – provides a suite of insurance products to RV owners and hirers, giving them the confidence to fully engage with CHL Group’s peer-to-peer platforms.

Together, these three brands form a global group focused on elevating outdoor experiences through scalable tech solutions.

Our culture: from Australia’s beaches to the Bavarian Alps, we’re changing the way people explore and experience the world around them. CHL is building an incredible community of RV owners and hirers across seven countries.

We celebrate the wins, learn from the almosts, and make a point of encouraging cross-cultural, cross-continent collaboration.

The Role

We're on the lookout for someone to join our awesome Customer Service team. They’re the first point of contact for our owners and hirers (customers) via phone, tickets, and live chat. They help our customers with all sorts of things from finding the right vehicle to hire, helping with listings, verification checks and managing breakdown and accident call-outs.

If you would like to join this incredible team, you’ll need experience in a customer service role (ideally in a call centre). We’re open to your industry experience but insurance, travel, hospitality or retail would help set you up for success. Exceptional communication skills and the ability to actively listen and respond empathetically to customers is essential. You also need to be comfortable thinking on your feet and problem solving. Geographical knowledge and understanding of Australian and New Zealand locations would also be an advantage.

This is a fast-paced role so strong multi-tasking skills and the ability to switch between systems whilst talking to customers is required. This is a full time position working out of our headquarters in Newcastle, NSW. The team is very close-knit, fun and collaborative and sets all new team members up for success with a comprehensive onboarding and training program.

• Able to work a 7-day a week roster (mostly Mon-Fri but some weekends required)
• At least 2 years experience in a customer service and/or sales role
• Experience in a call centre environment (desirable, not necessary)
• Strong communication skills
• Resilience, work well under pressure and within a rapidly changing environment
• Effective time management skills with the ability to prioritise tasks

• Comprehensive training
• Work in a fun dynamic ASX-listed start-up
• Employee Share Scheme
• Van hire and product discounts
• An additional 2 days’ annual leave to go camping
• Employee rewards & recogition
• The opportunity to work with a team of creative go-getters who are passionate about -promoting thousands of vans and endless adventures!