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Jobs in Australia   »   Jobs in Newcastle   »   SHIFT MANAGER - Newcastle Region
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SHIFT MANAGER - Newcastle Region

McDonald's Australia & New Zealand

McDonald's Australia & New Zealand company logo

We are looking for enthusiastic Shift Managers to join the team at one of our McDonald’s locations. We have a variety of FULL TIME & PART TIME positions available for Shift and Department Managers.

We are a 24-hour business which means we can offer flexibility to suit your availabilities. Days and hours may change and vary to meet the needs of the restaurant. This position falls under the Fast-Food Industry Award

Your keys to success:

  • Well-presented, friendly, and organised
  • Able to lead a team to achieve results
  • Adaptable to a fast-paced environment
  • Able to deliver a high level of customer service
  • Police Check required if successful (applicants over 18 years only)
  • Full working rights in Australia

Tasks & Responsibilities:

  • As a Shift Manager you are responsible for delivering outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts.
  • Supervise employees to ensure that restaurant operations and procedures are adhered to.
  • Comply with restaurant safety & security standards to ensure a safe working environment for all employees and customers. 
  • Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant.
  • Review and monitor guest counts and sales projections to ensure they are aligned to shift targets and restaurant goals.
  • Actively seek customer feedback to ensure an exceptional customer experience is achieved, driving repeat business.
  • Work within a team to deliver the best quality and experience for our customers.

Perks of being a part of our Team:

  • Complimentary (when working) and Discounted Maccas (Yum!)
  • You will receive our world-renowned training
  • Flexible work hours, we offer shifts that fit around your life and commitments
  • We are a diverse workplace and equal opportunity employer
  • Our workplace is fun and welcoming!
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