About Beam:

Beam is Asia Pacific’s largest shared micromobility company. We are on a mission to turn little drives into better rides and make cities flow better for everyone.

Shared micromobility is one of the fastest-growing industries in the world, and we’re leading the way in Asia Pacific with operations in Australia, New Zealand, South Korea, Thailand, Turkey and Malaysia. In collaboration with cities, we bring a safe, affordable and sustainable new mode of transport to citizens with our fleets of self-driven small electric vehicles. Following our recent US $93M Series B round, we have expanded our operations to Japan, Turkey and Indonesia.

Here at Beam, we have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people’s lives and the future of the planet.

What you’ll be doing as a Fleet Technician: 

As a Fleet Technician, you'll play an important role in Beam's success on the streets. You’ll be based at our warehouse and responsible for the quality of  our e-vehicles. You will come to know our e-vehicles from top to bottom, inside and out, and will be capable of doing anything from quick repairs to total refurbishments if necessary. We are looking for someone who takes real pride in their work and ensures that Beam’s e-vehicles remain the safest and most reliable vehicles out there. 

Your day will also include:

• Supporting other warehouse operations as needed (e.g. taking delivery of new e-vehicles)
• Repair and refurbish of our e-vehicles
• Communicating with your Operations team on supply requirements (e.g. spare parts)
• Working with the Operations team to monitor and maintain stock accuracy against our inventory management system
• Keeping our warehouse and work areas tidy 
• Overseeing waste disposal 
• Thinking about, and sharing, ways we can improve our productivity and streamline our processes
• Following and adhering to our internal processes and procedures, particularly those relating to WH&S
• Meeting our warehouse KPIs 
• Supporting the onboarding of our new warehouse team members as required 
• May be required depending on location to rebalance scooters from end-trip areas to hotspots and Swap batteries to ensure our scooters are fully charged for riders

What you’ll be doing as a Van Marshal:

• Operate our vans to deploy, redistribute and swap batteries on our fleet of e-vehicles
• Patrol the city to ensure that our e-vehicles are appropriately parked and that the city remains neat and tidy
• Conduct in-field quality checks and collect any damaged e-vehicles for repair at the warehouse
• Perform basic maintenance on Beam e-vehicles to ensure that our riders will continue using the safest and most reliable vehicles
• Evaluate and provide feedback to the Operations team on current and potential parking locations
• Report any bad behaviour of riders to the Operations team in line with Beam’s Three Strikes policy against anti-social behaviour
• Support the marketing and promotion of Beam’s services, such as by helping people who have questions about the company, how to create a Beam account or how to safely ride an e-vehicle
• Assist with recovering lost and missing scooters
• Follow established safety procedures and techniques to perform duties
• Problem solve issues when in the field and find creative ways to overcome obstacles

What you'll be doing as a Foot Marshal:

• Work and patrol on an e-vehicle (generally a Beam e-scooter) to perform your tasks, which can include redistributing and swapping batteries on our fleet of e-vehicles
• Patrol the city to ensure that our e-vehicles are appropriately parked and that the city remains neat and tidy
• Conduct in-field quality checks and flag any damaged e-vehicles for collection
• Perform basic maintenance on Beam e-vehicles to ensure that our riders will continue using the safest and most reliable vehicles
• Evaluate and provide feedback to the Operations team on current and potential parking locations
• Report any bad behaviour of riders to the Operations team in line with Beam’s Three Strikes policy against anti-social behaviour
• Support the marketing and promotion of Beam’s services, such as by helping people who have questions about the company, how to create a Beam account or how to safely ride an e-vehicle
• Assist with recovering lost and missing scooters
• Follow established safety procedures and techniques to perform duties
• Problem solve issues when in the field and find creative ways to overcome obstacles

Skills and Experience for Fleet Technician:

• Have previous mechanical experience 
• You’re smartphone savvy - you’ll frequently use our Beam app and Slack 
• Able to communicate effectively with your team and keep them up to date on work in progress 
• Able to organise  your own day and prioritise tasks with support from Operations Team.
• Have high standards and strong attention to detail 
• Motivated, energetic and physically fit; comfortable lifting and moving 25kg+ e-vehicles throughout your shift
• Keen to learn new skills and adapt to new concepts
• Able to use initiative and creativity to solve problems that arise

Skills and Experience for Van Marshal:

• Valid Driver License
• Meet the requirements of our van insurance - generally need to be at least 25 years old
• Excellent driving skills, you need to treat the van like your own. You are comfortable driving a van (previous van / heavy vehicle driving experience desirable)
• Willing and able to complete physically demanding work, you will be lifting our e-vehicles of approx. 25kgs in and out of the van throughout your shift
• Smartphone savvy with access to your personal phone. You will be using the Beam app and Slack throughout your shift
• Good communicator capable of working with both internal staff and customers
• Able to work effectively within a team and solo on shifts
• Willing to learn and adapt to new policies, procedures and concepts
• Attention to detail and sense of pride in your work
• Good understanding of the local area is desirable

Skills and Experience for Foot Marshal:

• Willing and able to complete physically demanding work. You will be moving and lifting our e-vehicles throughout your shift
• Smartphone savvy with access to your personal phone. You will be using the Beam app and Slack throughout your shift
• Comfortable using our e-vehicles when on shift
• Good communicator capable of working with both internal staff and customers
• Able to work effectively within a team and solo on shifts
• Willing to learn and adapt to new policies, procedures and concepts

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

In this role, you will be essential to the daily management of CDC data centers, overseeing site logistics, physical security, general maintenance, facility presentation, and administrative tasks.

You will work closely with the CDC team to deliver a superior customer experience and uphold secure, uninterrupted facility operations. This role involves overseeing a range of administrative tasks and providing hands-on support to ensure the continuous operation and maintenance of our CDC data centres.

• Ensure all facilities maintenance activities adhere to approved workplans, maintaining building compliance.
• Supervise the presentation and upkeep of facilities, overseeing caretakers and contracted staff.
• Manage logistics within the facilities, collaborating with the Operations team to enforce security protocols and standards.
• Conduct inspections for repairs or renovations of facility structures, coordinating access for clients, guests, contractors, and suppliers.
• Administer activities such as parking allocation, waste disposal, and building security, ensuring adherence to emergency and health and safety regulations and CDC policy.
• Promote and enforce safe work practices, supervise staff as directed by management, and represent the company professionally.
• Lead and participate in team meetings and committees, model CDC’s DNA and Leadership Fundamentals, provide cultural and operational leadership, mentor junior staff, and perform other duties as assigned.

About you: 

This role involves efficiently managing daily and scheduled site activities, ensuring client support, safety, logistics, security, and facility presentation. The ideal candidate will adhere to protocols, identify risks, and maintain smooth facilities operations.

• Demonstrated experience in Property Management, Facilities Management, Office Management or Security Management is highly desirable.
• Excellent organisational and administrative skills.
• Experience in scheduling or coordination of meetings or bookings.
• Confidently use a computer along with the ability to use Microsoft Office programs.
  

Essential:

• Australian citizenship and ability to obtain, an NV1 Security Clearance
  

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.