We have an ongoing opportunity for a Governance, Risk & Compliance (GRC) and Vulnerability Management (VM) Manager to join our team delivering comprehensive cybersecurity services to support the Australian Defence Forces. 

This role requires an understanding of the needs of the end user, the ability to provide cyber security assurance and advisory services in a secure environment and has scope for you to improve the customer’s operational capabilities. You will head the GRC and VM areas for our customers networks and be responsible for ensuring compliance with the applicable Information Assurance (IA) frameworks, policies, and standards with particular focus on the Information Security manual (ISM) and Defence Security Principles Framework (DSPF). You will also be supporting cyber security risk management activities, including the assessment and mitigation of vulnerabilities exploitable by relevant threats. Your responsibilities will include the following: 

• Support the customer in the ongoing governance of the cyber security services across multiple networks. 
• People leadership and management of the GRC and VM teams. 
• Accountability for the GRC and VM functions and delivery of artefacts.  
• Perform and investigate internal and external information security risk and exceptions assessments. Assess incidents, vulnerability management, scans, patching status and secure baselines, reporting on compliance to the customer. 
• Implement risk management framework including the management of the Cyber Security Risk Register, ensuring documented and sustainable compliance that aligns and advances the environments.  
• Evaluates risks to develop and implement security standards, procedures, and controls to manage risks.  
• Quality assure GRC components of artefacts, reports, and other outputs. 
• Review and update policies, standards and processes for accuracy, completeness, and currency. 
• Improve the security positioning through process improvement, policy, automation, and the continuous evolution of capabilities.  
• Conduct day to day reviews of operational security challenges and provide input into change control. 
• Assessment, ongoing reporting and tracking of vulnerabilities to ensure stakeholders understand the associated risks, gaps and remediation activities required. This is to be completed in collaboration with Industry partners. 
• Management of ongoing accreditation for the networks including routine document reviews, development and/or review of supporting artefacts such as SRMP, SSP, SSP-A, SOPS, etc. 
• Professional development of team members; and 
• Management of multiple stakeholders. 

Leidos has a long serving history with Defence to provide mature cyber capability to support Australia's Defence mission. We are seeking experienced and security focused people to ensure its success.

If you want the following as part of your next role, please get in touch:

• Important and engaging work
• Leading edge technology
• Excellent training and career development
• Generous salaries at comparable market rates
• Energetic and focused high performing team
• Work with experienced peers on a well-resourced operation supporting the ADF
• Contribute to enhancing national security

This position as a SOC Senior Security Operations Analyst will see you leading a 24/7 Monitoring, Detection and Response teams. Responsible for leading, mentoring and providing the conduct of initial triage management and recommending actions to resolve incidents with minimal guidance.

Reporting directly to Senior Security Operations Lead, you will have the opportunity to help shape and develop our high-performing MDR team as they conduct their vital function in protecting critical Defence systems.

The role requires someone who is comfortable with some ambiguity, and is comfortable making decisions with limited oversight, as well as collaborating and engaging positively with other service providers and multiple areas of Defence.

The SOC is a 24x7x365 operation, operating multiple MDR shift teams across a rotating shift roster. This role will require you to encourage and lead a SOC MDR shift team, work closely with internal SOC teams and engaging with cross-functional teams on regular occasions in supporting our customer in their mission. You will also have additional tasks providing recommendations and working with Cyber Threat Intelligence, Threat Hunt and Threat detection Analyst for process and control improvements within the SOC.

Our Why

Datacom works with organisations and communities across New Zealand and Australia to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

Our Service Desk is a 24/7 operation. Canberra’s operational hours are Monday to Sunday 7 am to 7 pm. To be successful for a full-time role, you will need to have full availability to work across these hours on a rotating roster.

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness to obtain a Baseline Clearance is essential

What you’ll do

Our Service Desk Agent’s are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate. As a Service Desk Analyst, you will respond to phone and email queries, alerts from customers, provide high quality and efficient experiences, guiding customer through first level technical support. You’ll identify, troubleshoot and resolve incidents and service requests, whilst working with a team of close knit, like-minded people, who rally each other through the rushes and support each other with more in-depth queries.

We are an agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do:

• Respond to phone calls and emails in relation to level 1 technical support

• Work to given Service Level Agreements and KPI’s

• Problem solve and troubleshoot

• Multitask!

What you’ll bring

Someone who wants to kick-start their careers in technology, be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

· Customer-centric superstar who is a great communicator - we pride ourselves on delivering our best work to our customers

· Self-starters, motivated to learn and develop

· Critical thinkers with strong troubleshooting skills and decision making

· Team players who have excellent interpersonal skills - you’ll be working with people just as much as computers

· Awesome problem-solvers who have fresh ideas

· Thrive in a fast-paced, autonomous work environment and under pressure

· Positive attitude and growth mindset

Benefits

· Continues opportunities for long term growth in IT in Australasia’s largest professional IT Services company!

· Best in class rewards and recognition program including awards and corporate retail discounts on tap

· Paid Parental Leave

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Canberra area on a 6 month fixed term basis.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

"As an Initial Hygiene Technician, you feel like your own boss."

Stephen Kroger

Initial Hygiene Technician

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician