Employment Type Permanent
Closing Date 4 Oct :59pm
Job Title Service Desk Analyst
Job Summary As a Complex Customer Service Specialist, you use your great customer skills combined with your product and process knowledge to positively impact our customers? experience. You directly contribute to the retention and growth of customers by being a key interface within Telstra to ensure effective service delivery and issue resolution for customers.
Job Description
An excellent opportunity has become available for a highly motivated and passionate Service Desk Analyst to join the Service Assurance Operations Team at Telstra.
The opportunity
This is a permanent full-time position, based in Canberra / Paddington (Sydney).
As a Customer Service Specialist, you will play a crucial role in fulfilling and resolving requests raised by Defence customers. Your primary responsibilities include answering inbound calls, managing incidents, and coordinating end-to-end needs within Telstra to ensure customer satisfaction ... Click here to view more detail / apply for Service Desk Analyst
Closing Date 4 Oct :59pm
Job Title Service Desk Analyst
Job Summary As a Complex Customer Service Specialist, you use your great customer skills combined with your product and process knowledge to positively impact our customers? experience. You directly contribute to the retention and growth of customers by being a key interface within Telstra to ensure effective service delivery and issue resolution for customers.
Job Description
An excellent opportunity has become available for a highly motivated and passionate Service Desk Analyst to join the Service Assurance Operations Team at Telstra.
The opportunity
This is a permanent full-time position, based in Canberra / Paddington (Sydney).
As a Customer Service Specialist, you will play a crucial role in fulfilling and resolving requests raised by Defence customers. Your primary responsibilities include answering inbound calls, managing incidents, and coordinating end-to-end needs within Telstra to ensure customer satisfaction ... Click here to view more detail / apply for Service Desk Analyst
